when checking in the lady was super sweet and got us into a smoking room so we wouldn't have to go outside to

the continental breakfast saved more money

wifi,microwave, mini fridge, tv

while there was satellite tv and wifi available, the security was weak

basic breakfast included

we used the laundry, which was so nice to have available

breakfast was good

no cereal for kids

if only breakfast was available earlier for those red eye flights.

free wifi and no one tell me

they helped me with access to laundry, fitness center

location, staff, breakfast, laundry room, coffee corner, room was spacious and clean.

wish you had change machine in laundry room.

the housekeepers/laundry staff are deserved a praise they are the backbone of your establishment

there were piles of laundry all over the front desk

we had to do laundryand you had no detergent for purchase

i enjoyed the indoor pool as well

was a lot of noise with kids running around on our floor we stayed on ask again to be more

the same floor but would have to go from 2 queens to one king bed and wasnt a good option with 2 kids

parking lot was jammed both nights

room was clean full size fridge laundry room

there is a good laundry facility and the rooms have a working microwave etc

i also liked that there was a laundry room on site for guests to use, at a cost of course but that is to be

a shame the ice machine and laundry facility are closed 9pm till 9am

ice machine was in the laundry room and was locked from 9pm to

clean and neat, definitely was worth what we payed for the 2 night we were there, pool was nice, the gym was

lots of random people hanging out in the parking lot

the staff are nice breakfast is great it is clean and quiet and the rooms are nice sized

free wifi and the lady at the desk was super sweet

the pool wasn't open at 8 am when it was 85 degrees

couldn't find the laundry then found it was hidden on the third floor

the room didn t not come with laundry bags

listened to laundry machine; dogs barking; weird pounding (like hammers)at 5:30am

pet friendly room was not adequate

from the gym to the elevators to the room and bathrooms this hotel has clearly been neglected for years

didn t leave clean ones, when we realized it i went to front desk and were told they were in laundry

when we called back a few hours later, we were told that they would check the maids laundry bins and get back

laundry facility closed so had to go to a laundry mat 3

the gym was also outdated

no parking in the front, only sides and back

and was told that the hotel did not have extra of any of those because they do not do their own laundry there

we asked if they had a laundry facility we could use and was told no they didnt have one

no ice machine and no laundry room .

was closed for the season, notched down for renovations, laundry room closed down also, no one cleaned our room

to $300 each room, two days after check out still waiting for the hold fees to be released, the laundry rooms

was clean, good price and was comfortable! great laundry and ice machine!

the staff is polite and extremely helpful. plus it is pet friendly which is needed for me.

wifi was not connecting

pet friendly

no free wifi

not to mention the most accommodating guests laundry room, and seasonal pool

it s smoking on first floor

the pool had to much chlorine other wise no complaints

pool not working . elevator only 1.

there was no wifi in the rooms

laundry room could use some maintenance/repairs about 1/2 machines don t work well or at all

we were right next to the laundry facilities and the machine noises kept us up one of the nights

the ability to stream using your roku accounts. onsite laundry. easy last minute bite booking.

since i had 3 loads of laundry to do, it took much longer than it could have

used laundry

pool and gym was a nice plus

we have to ask the front desk to move our room so we could be close to our kids.

area could have been cleaned a little better after kids

the staff, the free hot breakfast, the hours for the pool and gym.

door in the room wouldn t lock, bath tub plug was broken so couldn t fill the tub to give kids baths, lighting

we enjoyed our breakfast in the morning and the hot tub/swimming pool

my kids love juice

the pool was very small and cloudy, but my son still enjoyed his time swimming

it was cheap and has breakfast and a pool with hot tub

very clean very friendly staff excellent breakfast close to hershey amusment park

food, laundry, gas, highway access right across the street

couldn't do laundry because the washer was moldy

friendly, family oriented hotel with a laundry room and great breakfast

have coin operated laundry facilities but no way to get change

balled up straight from the laundry bag

parking lot, dirty hallways with horrid carpets and laundry carts strewn everywhere

very modern. nice pool!

location, ease of finding parking, clean! check out clerk friendly and efficient.

the children were in the bar area

with ac that doesnt work, trash & dirty linens as decor, staff who do not resolve issues, loud kids, then this

the laundry machine was a huge plus

long way to the room, the uncomfortable long way to the laundry without cameras and security and they don t

no laundry room really. thought the pool needed maintenance.

plenty of parking

outdoor and indoor pool are such great options for traveling families

there were a lot of kids running around the lobby and the hallways due to a lacrosse tournament and the lobby

the pool was cold

bed was comfy..late check out

the stampede of kids waking me up screaming and yelling running around everywhere

had a bar and starbucks coffee in lobby, which was a plus

someone took half of my laundry away as soon as the washing cycle was complete and i was there in time

hairs in the bathtub but you can tell it was cleaned so i don t know what happened there- no laundry in the

to the laundry room

has laundry facility although i didn't use it

but i'm not sure if someone complained or what, an hour later, we are going to the laundry room, to dry the

location. bar fsrsff friendly

the man who runs the pool area

breakfast bar was great

it s so hard to log into wifi, the in room water was not priced to try and sneak a high charge onto your

nice pool for the kids and comfy bed

the pool, jacuzzi, free laundry. my room was amazing..

staff member used all of the washers doing personal laundry, leaving none for guests

on-site laundry

was super fast and friendly pet friendly super clean comfy beds free wash & dry fitness center amenities:

free laundromat and excellent gym and pool with jacuzzi

hurt, the front desk lady told me i could leave, but i had a question wanting to know if they had laundry

hotel was clean, had both an indoor and outdoor pool, beautiful outdoor seating area, laundry and helpful

we liked the indoor pool and the breakfast buffet.

indoor pool and spa were nice and a great way for us and our two kids to unwind at the end of the day

loved free parking and shuttle service to/from airport

no laundry soap to purchase if could use machines another blanket would have bern

they didn't have wifi in the room even though it specifically said free wifi when i booked (wifi only covered

had a musty odor, did not look at all like the posted picture, only parking was a grass lot, room had pieces of

the booking stated that wifi was included

the lack of wifi

were laundry and trash containers in the hallway on the first floor my entire stay

the hotel was a bit noisy with kids, but not sure you could do anything about that.

all the staff ( front desk, maintenance, kitchen, housekeeping) looked us right in the eye, said

especially appreciated the abundant choices for breakfast, proximity to stores and friendliness towards pets

the indoor pool & jacuzzi was a nice addition. great value for my dollar!

friendly, super clean, and exceptional breakfast!

loved having a kitchen and the bathroom sink separate from the toilet so i can be washing my face while my

the full kitchen and separate living room were great

everything the food was great, the pool was amazing, easy access to everything!

tthe breakfast staff were handling a large group of people in an efficient and timely manner, the food

laundry was on the otherside of the complex and the room didnt have a lot of utensils and flatware

in the bathroom drawer there was someone dirty laundry

great experience. breakfast was great.

free breakfast isn't so tasty but you have a full kitchen to make your own meal the way that you like it

my kids felt like they were home and we were very comfortable with the environment

room was to close to the laundry room

lots of noise in the hallway and the room was located directly next to the breakfast area and laundry area

the illegal or legalness of it, just like cigarette smells, i don't want to smell it or if i had kids there,

very poor wifi facilities

great stay. kids had a great time

no laundry room

there was no bag for my dirty laundry

hotel was dirty, there was garbage and dirty laundry in the hall ways

for a king room queen room and bed was small with 1 adult and 2 kids in the bed some ambulance noise so i used

kids really enjoyed the atmosphere, calling it a “classic” hotel

we didn't dine there but we were impressed with the option of room service and dinner in the comfort of the

we really appreciate the room service cleaner(s) for providing their time to support on what the room needs

charged me way too much even for calling room service and charged me different high rate from what i paid for

pool, fitness facility was nice

for hungry kids

was amazing very clean and a great pool ud83dudc4fud83cudffcarcade and laundry room

laundry facilities were clean

they had a nice pool and video games, laundry facilities

i was able to do laundry while

laundry onsite was also perfection

impeccably clean spacious rooms. very nice staff member covering the bar area in the evening.

the breakfast was good just need more variety

the breakfast coordinator was extremely responsive to needs

great breakfast

breakfast was great and was always stocked

breakfast and big parking lot had a pool and fitness center and a laundry room and the shop sold detergent

the breakfast was good and the onsite laundry was convenient.

room was clean and spacious, location was perfect for hershey park visit, breakfast was delicious, pool was

the pool was not very impressive.

it was from the pool probably

room was above the laundry room and the washer machine was not balanced correctly, so we heard the banging while

site laundry was available

at the pool multiple times with my children by unattended rowdy kids, no pool towels, cleanliness, unsafe acts

breakfast was decent, the entire hotel was very clean smelled nice the pool an work out area all up

were kids running up and down the halls slamming doors, screaming and banging

guest laundry wasn t operating

a number of hotels that i can no longer stay in due to their use of scent in the rooms and in the laundry

i love that there was a laundry room so we went home with clean clothes

laundry

laundry, placed in the hall was not replaced

laundry room smelled like mold

the laundry service was free.

room was close to laundry and electricity room and every minute someone slammed doors so we could not sleep

smooth check in process, clean rooms, free parking

pet friendly.

i was able to fo laundry as well

the breakfast was awesome and provided different options which was nice when traveling with kids

wish it had more space to hang clothes. no indoor pool

gym needs fresh air and should be sanitized more often.

breakfast was wonderful

the kitchen area was super nice too

pool wasn't the warmest. they promised. there were no waffles

rom large enough, kitchen veri useful, every where clean enough,

we used the kitchen and the pool facility as well as the pool table

breakfast was good and pool is great.

were placed on the bottom floor across from the laundry room

the continental breakfast was great

hotel with a great pool that felt like a tropical location

if i wanted room service

my kids liked the pool.

there was even a laundry room for those on extended stay

there's also laundry and a pool table with a swimming pool that's open from 9am-10pm daily

we enjoyed the kitchen and it was equipped with all the necessary kitchen items; silverware, glasses/mugs,

everything room poolside breakfast view staff was very nice and polite

loved the outdoor courtyard and pool area

very quiet surroundings. clean and convenient parking area.

also seemed a bit short on kitchen staff therefore had to eat elsewhere

to hunt for the drinking glasses, parking lot didn't seem to be very well lit, staff were a bit cold

were a lot of kids in the pool making a lot of noise and jumping splashing water everywhere it made it impossible

hotel had a bar for cocktails and food which was good

for those who have allergies, asked for pet free room and was placed in the room directly above laundry

were not concerned for those who have allergies, asked for pet free room and was placed in the room directly

breakfast and efficiency of the staff

staff was really nice breakfast was delicious. they had hot water all day.

it had an elevator, parking was close to the door, very good breakfast

supermarket 10 minutes away on site laundry nice pool water temperature and is open in the winter

washing machine in laundry room kept getting jammed so it was difficult to get laundry done.

coffee and cookies in lobby. the laundry area was clean and conveniently located.

room was comfortable, we were especially grateful for the roomy (and functional) fridge and guest laundry

pool, laundry, good breakfast

did not inform me i could get coins for the laundry room at the front desk, instead told me to go across the

very clean and everything is available from laundry rooms to free parking

smell in elevator from guests coming inside, laundry wasn t available when we checked twice

and hallway were very clean, the laundry did work very well, the staff were great, the receptionist was very

my kids were upset to find there was no pool on site.

love the gym

like to eat cold cereal for breakfast and the only two cereals offered were sugary--obviously for kids

nice room, plenty of parking, nice staff

like to eat cold cereal for breakfast and the only two cereals offered were sugary--obviously for kids

spa tub not working and electrical cords in plain view with kids playing

kitchen with full fridge. free laundry. breakfast.

free laundry was an excellent

you can sit in the lobby, workout, do laundry beside others, but apparently, covid will get you if you swim or

laundry is free, but there are limited machines

laundry area is very nice

nice location and clean pool/spa. great service

the indoor pool

location, swimming pool, comfort beds, clean bathroom

were kids running through the hallways at all hours of the night

pool had alot of chemicals

the laundry facility came in handy too; also vey clean

staff, location, laundry,and room

there was plenty of parking available

i loved the breakfast, gym and staff was so wonderful and very hospitable.

was for my sons birthday , a trip to hershey park & he enjoyed the indoor pool as well so as for parents and

fridge didn't work at all, jacuzzi was off, laundry room no functional.

breakfast, late pool hours location

in addition, the hotel is pet friendly

the kids love the auto pancake maker

the wifi was iffy sometimes, our devices would be connected, but it would be too slow to do anything

nice room. kids loved the pool. good breakfast.

not really impressed with breakfast

pool water was a bit cold.

staff was very, very friendly. pool and fitness room were clean and well maintained.

good for a quick breakfast

my soon was across the hall from where the laundry room was so all night all i could hear was the laundry being

the pool was super clean and relaxing

duck pond with many ducks by the parking lot

think the parking areas need to be brighter

very clean, nice pool, great breakfast

was more like a destination hotel in that there were great amenities: a pool, great breakfast and laundry

but when my little guy got carsick the hotel staff broke my cash to give me coins for the laundry

room mix-ups with other guests, non-functional laundry, lockers, and bathroom mirrors

took a long time for the water to go down the drain in my bathroom and the laundry room was dirty and couldn't

correctly and the room was very humid, maybe became i was on the main floor and in front of the laundry room

my stay at this location, staff was gracious, breakfast was delicious and laundry facilities were on point

i would have like if they served hash brown or breakfast potoes

was clean pool was nice and warm the bar was great staff was great and bonus the breakfast was

the breakfast and bar area is nice

bathrooms were lovely the rings were nice and big and very comfortable and the pool was very loving my kids

solutions-oriented very close to hershey park and activities breakfast free coffee and tea free laundry

there was no microwave available in the room or detergent at the guest laundry area

the front desk didn't have quarters for the laundry service

didn't need it but it was nice to see they had a laundry for guests to use

filthy bed sheets dirty lights didn't work mirrors smudged could tell cause the room was so dark laundry room

the kitchen supplies needed updating. there was only one dinner plate. the cutlery was sparse.

loved the pool

very clean, the pool was perfect not too much chlorine

room was described as full kitchen with pots and pans, no breakfast mentioned

the breakfast could have used a few more options.

hotel had everything you could want or need including laundry facilities toiletries ice machine

laundry facilities excellent

laundry facility was close to our room

interior rooms. laundry available.

had washers and dryers on site, even gave me detergent for laundry

laundry soap was out

employees were smoking in the laundry room, just down the hall from our room

could not connect to wifi even with log in info. breakfast was marginal.

wifi is not very good

lousy breakfast

laundry detergent machine didn't work

breakfast laundry, walkable to dollar stores

laundry machine didn't work is it should

especially laundry/vending area smelled strongly of smoke

price to do laundry and sodas. but ig they gotta make revenue.

we were assigned a first floor room in a hall all by ourselves next to the associate laundry facilities and

and travel size items like deodorant, razor & shaving cream even laundry soap

laundry facility was appreciated after several days of an already active vacation

price of the laundry machines was different than the ones displayed

small so was not appealing for a swim after hershey we got stuck in the rain and i wanted to run laundry but it

a laundry room was nice

pressure in my room, the phone was broken, i had trouble with the key reader, and i was told the laundry was

laundry on site

had a laundry room on sight

we had to do some laundry

great breakfast

breakfast was good

pool was closed, but i understand

would have preferred more lighting in parking lot.

parking is slim to none because they allow multiple huge vehicles to park sideways taking up 6

uncarpeted floor was very sticky (gross), ice machines and laundry machines were out of order, breakfast food

as i walking through the passage way going out for dinner, got hit by a metal door from the laundry room by

the place was a dump, people hanging over railing on balcony, some had laundry items on the hand rail

the tv was broken & the laundry room is out of service when i have a child i travel with.

om our first two stays) was finally repaired a year later, but the ice machine and coin-op laundry wasn't

.great facilities in the hotel, pool, laundry, table games

laundry on site

even during breakfast the staff would help the kids and talk with them in the friendliest way

hotel was really close to hershey park, and had a large parking lot to accomodate our moving truck

gym, salt water pool, ecco friendly

has a laundry room and a (small, indoor) pool just down the hall

kids were running up and down the hall and jumping above us

nothing, parking lot looks like it could get cramped when at peak times.

kids running up and down the hall way late at night

amazing location, spacious clean rooms, good breakfast.

we ended up accumulating wet laundry after being in water

rooms pool laundry area fitness room breakfast

the pool was small.

breakfast and staff

close to giant center, great breakfast, plenty of parking

very nice and respectful staff. extremely clean. free laundry. already dishes in room

i liked having free laundry room, full fridge, stove and micro-wave

the lending lockers were very useful and it was a great surprise to be able to do laundry for free

good coffee, free laundry facilities!

the laundry option was great

onsite laundry facilities, the bearings in the bathroom ceiling ventilator made a horrible noise, beds

laundry facilities 2 mins away

tip: before washing, shake the laundry well or use a lint roller before and after

very dated. and visual mouse traps as well as dirty laundry under bed

sometimes parking is full

fridge and microwave was nice. loved that it had the pool, laundry room and games for the kids.

got to do my laundry

laundry facility could use some upgrades

we used the laundry facilities and the gym

the room was sufficient with what we needed for towels and it had some hangers and laundry bag

5 days with a baby in diapers we had to learn where to take trash and you take your own towels to laundry shoot

front garage door to the parking garage wasn't working properly, so you had to drive around the hotel to use

too much chlorine in the pool

we booked our stay to keep our kids cool and comfortable after losing power in our neighborhood during a heatwave

the pool and gym were great extras

pool

a lot of kids running around

wifi was very slow

the inside pool was ok but too much smelly bleach

staff was friendly room was clean breakfast was good pool was clean.

absolutely gorgeous. basketball court, pool, excellent gym, bar, etc

free breakfast was not up to marriott standards, it was similar to some 2-star chains so that was

breakfast options were not very good

absolutely gorgeous. basketball court, pool, excellent gym, bar, etc

nice property and pool

laundry facility was a nice surprise

difficult to get to from the highway. pet room was not cleaned properly, dog pee on drapes.

fitness room equipment was in need of repair and heating/ air conditioner in room was very noisy

guests were drinking and hanging out in the parking lot both days we were there

the breakfast included scrambled eggs and ham

i m mean front desk, laundry, breakfast

clean and comfortable. good wifi

like the convenience of the location it was very clean and comfortable and breakfast was really good

the pet friendly environment. i travel w my dog and the staff and hotel was absolutely amazing.

pet friendly, nice staff.

2 rooms and 2 huge bathrooms, 3 tvs and a full kitchen

breakfast was brilliant. lots of choice. the reception staff were so friendly and helpful.

was a large group of rowdy teenage girls in the pool area a lot that made it difficult for the girls to swim at

the kids absolutely loved the pool and it was nothing short of relaxing for my husband and me

breakfast was really good, of course waffles, but there was eggs and meat

great location, loved the laundry only 25cents fantastic.

no change for laundry

i was told it wasn't laundry day and there weren't any available

not informed bw took over and everything was apart with much scattered in the parking lot and lobby

parking

the room, pool, laundry facilities and breakfast options

& laundry facilities were very clean, speedy check in & great location to stay for hersheypark

staff very friendly and helpful. guest laundry facilities were very useful.

the bar was open when we finished with the adam sandler show and it was nice to be able to sit down and

also my premium wifi cut out while i was teaching my virtual class