staff very friendly and helpful. guest laundry facilities were very useful.

& laundry facilities were very clean, speedy check in & great location to stay for hersheypark

the room, pool, laundry facilities and breakfast options

would have like an outdoor pool

my kids enjoyed the pool and i appreciated having starbucks downstairs

everything was clean - you couldn't ask for anything more (except maybe for someone to do my laundry when i

that i chipped off myself, the elevator rug was filthy, the hot tub was not filled and the onsite laundry was

coin operated laundry

should have a coin machine in the laundry

the kids didn’t want to eat breakfast in the lobby

using laundry was quiet

when my son got sick and soiled the sheets-gave us new bedding and helped bad up the dirty stuff, wifi worked

the breakfast the eggs were to bland no salt and pepper nor sausage or bacon

parking was close

loved the pool

got to do my laundry

breakfast options were good, the beds comfortable, there was a few games in the guest laundry area, we liked

the pool and arcade were great for my kids. the laundry was also great to have on site

the 2nd day the front desk staff had the laundry staff come and change our bedding

laundry facility could use some upgrades

laundry facilities 2 mins away

tip: before washing, shake the laundry well or use a lint roller before and after

onsite laundry facilities, the bearings in the bathroom ceiling ventilator made a horrible noise, beds

very dated. and visual mouse traps as well as dirty laundry under bed

i have a huge pet pieve for hair that isn't mine

what i liked was the accessibility of the pool, laundry and the attention of the staff.

antiquated rooms, and electric, no working laundry nor ice maker. very old motel.

an entrance to the room was through the laundry room i didn t care for

i did not like was the breakfast, the laundry area smelled bad and the pool towels are very small

no soup dispenser in laundry room to buy laundry detergent. but was very clean also.

laundry room was a mess and not clean

microwave and laundry facilities

laundry on site was very handy.

i liked it was clean and had a laundry room which we could use. also the king size bed

laundry with soap!

.great facilities in the hotel, pool, laundry, table games

laundry on site

great location, plenty of parking. very clean

the breakfast was basic to go and cold items which was perfect for the kids

kids loved the breakfast options.

we were assigned a first floor room in a hall all by ourselves next to the associate laundry facilities and

and travel size items like deodorant, razor & shaving cream even laundry soap

laundry facility was appreciated after several days of an already active vacation

price of the laundry machines was different than the ones displayed

small so was not appealing for a swim after hershey we got stuck in the rain and i wanted to run laundry but it

room was across from the laundry, so there was noise & scalding hot water due to the laundry running all night

there wasn't a laundry room

range of facilities on-site - gym, pool, coin-operated laundry, free off-street parking

rooms were a good size and there is a pool and convenient parking

the building smelled of wet and pet smell. the bath room was not clean it had hair on the walls.

kids health comes first we lost around 800$ on reservations

very old condition, and feel not safe when staying over night with kids

the parking lot was small.

we reserved a king suite with a kitchen and fireplace 5 months in advance only to be told they haven t had

weed smells everywhere. don t bring your kids

crowded, newer and clean accommodations, excellent credit card operated laundry/washer, wonderful breakfast

ignorant guest put hockey gear in the next-door to our room laundry machine at 1130pm, and we had to put up with

clean, friendly staff and a nice little indoor pool

breakfast, nice gym, big rooms with new and clean stuff

we stayed here mainly coz we have a dog and the hershey hotels are not pet friendly

the front desk didn't have quarters for the laundry service

solutions-oriented very close to hershey park and activities breakfast free coffee and tea free laundry

didn't need it but it was nice to see they had a laundry for guests to use

there was no microwave available in the room or detergent at the guest laundry area

filthy bed sheets dirty lights didn't work mirrors smudged could tell cause the room was so dark laundry room

my soon was across the hall from where the laundry room was so all night all i could hear was the laundry being

wish the pool had been open. we booked for this reason.

think the parking areas need to be brighter

very clean, nice pool, great breakfast

free breakfast and free wifi and inside pool

has a laundry room and a (small, indoor) pool just down the hall

pool was extremely cold.

i felt safe as a solo mom traveling with small children and had plenty of room to keep the kids (4 and 2)

adjoining rooms were great. pool was great for kids. service was excellent.

parking lot noise no view bathroom very small

rooms pool laundry area fitness room breakfast

we ended up accumulating wet laundry after being in water

where we went for the day, ample parking, breakfast included and good to have the indoor pool and gym available

breakfast could've been more diverse but was sufficient

and quiet location with a very good breakfast and attentive staff

fridge didn't work at all, jacuzzi was off, laundry room no functional.

staff very friendly, easy for parking.

the wifi was iffy sometimes, our devices would be connected, but it would be too slow to do anything

it was so clean! our room was easy to get to and breakfast was very good.

our rooms were very clean and comfortable. the kids enjoyed the pool.

very clean and very hospitable. pool and hot tub a major plus

were kids running through the hallways at all hours of the night

pool had alot of chemicals

wifi that doesn t reach all rooms in the hotel, no business center, despite being listed as a

were kids running through the hallways at all hours of the night

beautiful bed and breakfast feels remote but about three miles from hershey and the giant center

us when we checked-in; a simple sheet with everyone s name, room name, coffee preference, breakfast time, and

insecure wifi

the breakfast that was served and attention to the diners needs was awesome

thing we would have liked would have been a heads up or some choice in what we were served for breakfast

breakfast and big parking lot had a pool and fitness center and a laundry room and the shop sold detergent

the breakfast was good and the onsite laundry was convenient.

gym was limited

we didn t use the pool or other amenities as we went to hershey park the whole day

and the gym was also small with no free weights

great location, loved the laundry only 25cents fantastic.

no change for laundry

i was told it wasn't laundry day and there weren't any available

not informed bw took over and everything was apart with much scattered in the parking lot and lobby

the breakfast was not good the coffee was not fresh

breakfast was good for a quick bite

dusty room and filthy pool

booked for 3 nights the pool was busy friday and sat and we decided to wait till sunday to go down and use it

offer trays for guests to take breakfast back to their room

the pool was awesome and the staff were amazing will stay again

i was on a long stay hence a small laundry came in handy

washing machine and dryer available, staff should sell laundry detergent and other laundry supplies

for the price, pleasantly happy with our stay, pool, laundry facilities and breakfast

the laundry room was not in servive very disappointed

top floor was finished but first floor, entrances breakfast room , laundry and halls all being painted, drywalled

having a guest laundry area helped our family as well

caring for the laundry washer and dryer a bit more ,my clothes came out soaked

the kids enjoyed the pool and arcade, mom enjoyed having laundry facilities

than perfect because i tried to wash clothes and there was dirty water in the tray where you put laundry soap

guest laundry facility

on site laundry was a plus and we never had to park far from an entrance/exit

they offered a regular continental breakfast.

com related to allowing pets 3- they refused to change our rooms away from a pet room even though we told them

breakfast was limited i new that everything else was very good

breakfast is great and hot everyday, room beautiful, pool exelente whit heater

no laundry in hotel. what? really?

laundry was clean and so were the rooms

we requested a pet-friendly room and it did smell faintly of cigarette smoke and dogs.

wifi is not that great wish it was stronger couldn't get some things up on the tablet games that i

wifi doesn't work

laundry was not working

cat as there was a sheet with obvious dried blood stains hanging out, over the edge of the laundry bin

did have a laundry room but when im about to do laundry , there soap dispenser is out of stock

good location, ample parking, and great breakfast!

wifi was terrible

parking. bed comfortable.

clean rooms, nice hotel staff, good breakfast and coffee and even a little pool for the kids

i like the pool. exercise room also. very quite and relaxing.

my 11 year old daughter and i had a great swim in the pool, which very clean and well maintained

offered no breakfast that was included in stay and the breakfast they had to purchased was way over priced for

was very soft and conducive to rest, breakfast was well prepared, excersise and laundry facilities on site,

location of room next to laundry and ice machine creating excessive noise outside of room.

the beds were great and the breakfast was very good. great having the laundry close.

laundry room saved my life , after two days at hersheypark i was able to bring all our wet clothes

i wanted to do laundry but the front desk was out of quarters for the machine

rooms carpet was moist and there was a slight wet old laundry smell

there were very accomidating for my pet

outdoor pool was closed

place to stay, and if you're looking for a fun place to stay it's also a good place to be as the bar has great

kitchen closed early one night

no laundry soap to purchase if could use machines another blanket would have bern

they didn't have wifi in the room even though it specifically said free wifi when i booked (wifi only covered

had a musty odor, did not look at all like the posted picture, only parking was a grass lot, room had pieces of

lots of parking, quiet nice place to get away for a night or two

the lack of wifi

laundry facilities excellent

interior rooms. laundry available.

laundry facility was close to our room

trouble getting the washer in the laundry to work, to find it was the outlet breaker needed reset

had washers and dryers on site, even gave me detergent for laundry

employees were smoking in the laundry room, just down the hall from our room

laundry soap was out

breakfast with waffles and sausage & eggs

close by handicapped parking good coffee !!! room immaculate well worth the money.

very quiet and lots of parking

a laundry room was nice

had a laundry room on sight

faucet was broken, it smelled like marijuana, and the laundry was next door and the staff was holling on the

i used the laundry facility and it was super convenient to have a room just down the hall from it

laundry on site

full size fridge, garbage disposal, mini stove, and microwave, you can use the gym and do your laundry for free

good coffee, free laundry facilities!

i like that you offer free laundry

convenient to every service you need, free laundry use, handy small kitchen, good housekeeping

free laundry room just bring your own soap

location, staff, breakfast, laundry room, coffee corner, room was spacious and clean.

wish you had change machine in laundry room.

they helped me with access to laundry, fitness center

the laundry area was super clean and easy to use

there were piles of laundry all over the front desk

we used the laundry, which was so nice to have available

breakfast was good

she was so helpful and comforting-i had to say good bye to my kids, so there were some tears

the other guests rowdy kids banging on my door and making noise after quiet hours

good location, good breakfast

in the bathroom drawer there was someone dirty laundry

laundry was on the otherside of the complex and the room didnt have a lot of utensils and flatware

sadly instead of spending our evening taking our 3 kids to the amusement park, we were scrambling to find

if your going with kids this is a very nice place to stay since it offers an inside and outside pool, basketball

the staff was very pleasant, and the breakfast buffet was awesome

long way to the room, the uncomfortable long way to the laundry without cameras and security and they don t

the laundry machine was a huge plus

no laundry room really. thought the pool needed maintenance.

room service did not come to clean the room and loud guest yelling at hallway at night - hotel did

set back is the time i was there the hot tub wasn t working and also you had to be 21+ to play pool and my

check in/check out process was very quick, staff was pleasant, parking was very easy

safe parking lot and very kind staff

staff was friendly, and pets are

, free, ample parking) full-service harrisburg hotel, my favorite for 10+ years

good location and free parking.

i was able to fo laundry as well

breakfast was wonderful

the breakfast was awesome and provided different options which was nice when traveling with kids

staff, very clean rooms & pool area, nice breakfast with kind kitchen staff

free wifi

the room didn t not come with laundry bags

listened to laundry machine; dogs barking; weird pounding (like hammers)at 5:30am

couldn't find the laundry then found it was hidden on the third floor

liked that they had a small gym and hot breakfast but i expected more options

the receptionist was very nice, the room was beautiful and clean. the breakfast was good.

they had a nice pool and video games, laundry facilities

laundry area closed way too early

was amazing very clean and a great pool ud83dudc4fud83cudffcarcade and laundry room

laundry onsite was also perfection

there s a laundry accessible

couldn't do laundry because the washer was moldy

friendly, family oriented hotel with a laundry room and great breakfast

have coin operated laundry facilities but no way to get change

need a larger laundry area (at least double with new machines), room was not very clean , hair in bathroom,

food, laundry, gas, highway access right across the street

we had to do laundryand you had no detergent for purchase

came at a time when there was a kids’ hockey tournament so the lobby was pretty busy

kids jumping off the edge and parents are not saying a word to their kids

i wish the kitchen was open 24/7

clean rooms with a variety of pillows firmness and ample free parking.

parking lot, dirty hallways with horrid carpets and laundry carts strewn everywhere

shuttle to hershey park

no working tv, no working coffee machine no 24 hr shuttle to the airport

swimming pool excellent!

location was very convenient to the airport, was really nice to have shuttle service

there were a lot of kids running around the lobby and the hallways due to a lacrosse tournament and the lobby

ask for a room on the top floor so i don't have to listen to kids running back and forth and dropping things on

lot of kids running around the lobby and the hallways due to a lacrosse tournament and the lobby bar closed

the bathroom had a great 1/2 wall for the toilet which was helpful when kids were running in and out of the

there were a lot of kids running around the lobby and the hallways due to a lacrosse tournament and the lobby

but i'm not sure if someone complained or what, an hour later, we are going to the laundry room, to dry the

has laundry facility although i didn't use it

hairs in the bathtub but you can tell it was cleaned so i don t know what happened there- no laundry in the

someone took half of my laundry away as soon as the washing cycle was complete and i was there in time

to the laundry room

coin operated laundry came in handy which isn't something i would have thought i needed

very confused by 'laundry' person who was busboy/porter

a number of hotels that i can no longer stay in due to their use of scent in the rooms and in the laundry

i love that there was a laundry room so we went home with clean clothes

one of the maintenance staff seemed a little annoyed that i was doing laundry when he wanted to mop (i was

laundry room smelled like mold

the laundry service was free.

room was close to laundry and electricity room and every minute someone slammed doors so we could not sleep

asked a breakfast gentleman staff for any suggestions for apartments for rent in the area and he took the

pet friendly.

room was above the laundry room and the washer machine was not balanced correctly, so we heard the banging while

site laundry was available

it had a sofa/chair because my spouse cannot sleep in a bed right now breakfast available

were kids running up and down the halls slamming doors, screaming and banging

spa was out of order

pool was closed for renovations and the staff was very accommodating with the kids

plenty of parking and easy access to rooms for unloading

breakfast, great pool area, great eating area inside and outside

tthe breakfast staff were handling a large group of people in an efficient and timely manner, the food

breakfast, great pool area, great eating area inside and outside

hotel was clean, had both an indoor and outdoor pool, beautiful outdoor seating area, laundry and helpful

hurt, the front desk lady told me i could leave, but i had a question wanting to know if they had laundry

they should have someone regularly clean the pools out has sticks and stuff in there.

no room service. have to call if you need something. shameful.

more towels in the room and pool area

were laundry and trash containers in the hallway on the first floor my entire stay

the manager was very friendly. the lobby was clean and organized. kids loved the pool.

like the loud kids running thru the halls while ur trying to sleep after a long day at work, and kids playing

especially appreciated the abundant choices for breakfast, proximity to stores and friendliness towards pets

the room had a lot of space and a nice kitchen the free breakfast was good pool was very nice

staff member used all of the washers doing personal laundry, leaving none for guests

the pool, jacuzzi, free laundry. my room was amazing..

on-site laundry

i wish that the pool was open during our stay, but it was being worked on.

beds were awesome! shower great! pool and hot tub excellent

very clean friendly, staff were great, they have a laundry room for guests which was so nice and modern and

bkfst was great and facilities like pool and laundry were good and convenient.

the laundry room was a nice feature that we used

had a laundry area,also the hottub was great

only complaints would be that there was a cutoff time for laundry, the pool/hot tub were only open until 9pm,

staff, location, laundry,and room

the laundry facility came in handy too; also vey clean

it was nice to have the option of a hot breakfast before leaving for the day (sandwiches, waffle maker, yogurt

my kids enjoyed the pool as well

lastly, at check-in, they didn't mention there was a pet fee (some hotels don t charge it), so when we left

room mix-ups with other guests, non-functional laundry, lockers, and bathroom mirrors

was more like a destination hotel in that there were great amenities: a pool, great breakfast and laundry

correctly and the room was very humid, maybe became i was on the main floor and in front of the laundry room

took a long time for the water to go down the drain in my bathroom and the laundry room was dirty and couldn't

but when my little guy got carsick the hotel staff broke my cash to give me coins for the laundry

my stay at this location, staff was gracious, breakfast was delicious and laundry facilities were on point

were lovely the rings were nice and big and very comfortable and the pool was very loving my kids loved it and

breakfast was okay but not perfect

my kids disappointed because there was no pancakes or waffles

our kids were looking forward to it and it was disappointing

would love to see the technology updates that the bar has extend to the front desk

the breakfast could have used a few more options.

the pool could have been temperature regulated.

the bar was cute and convenient nice glass of wine after a long day was amazing

only negative is we were supposed to have connecting room for our kids, and they were not together

to put pants and long shirt on to stay warm on couch terribly uncomfortable pull out bef lousy wifi

no fridge in room. to go breakfast was skimpy

the noise level at the pool was deafening!

breakfast more protein offers

the pool. it was very cloudy, over chlorinated maybe?

i asked if there were laundry services and he immediately cut me off saying, we don't have coins for the laundry

lots of little kids around with aprent struggling to hold and

restful and breakfast great

lots of little kids around with aprent struggling to hold and

pool was brand cold cold with a lot of smell of clorox that we couldn't stay for even 10

we were informed by kitchen staff that nobody there to assist us

the staff was great and even served a huge, and delicious breakfast ahead of schedule, so we could meet our

the staff was very helpful and the breakfast was delicious

also the spa controls were a little confusing, and the start control knob was hard to activate

perfect location and i loved the breakfast at the table where all the visitors got to meet in the morning for

room was to close to the laundry room

lots of noise in the hallway and the room was located directly next to the breakfast area and laundry area

wifi did not work in room

i always come here with my kids every year except last 2 years cause of herh issues

pet friendly

hotel was dirty, there was garbage and dirty laundry in the hall ways

there was no bag for my dirty laundry

no laundry room

gym had water but no cups to pour it into

breakfast, valet parking, pool, room

pool not very inviting and small

room service was extremely expensive as 2 spaghetti and meatball kids meals were 50 dollars

wifi struggled to connect in rooms and was very intermittent when connection established.

the pool was very nice for our 3 kids. the staff was very nice to us all!!!

we didn't dine there but we were impressed with the option of room service and dinner in the comfort of the

kitchen with full fridge. free laundry. breakfast.

laundry area is very nice

laundry is free, but there are limited machines

you can sit in the lobby, workout, do laundry beside others, but apparently, covid will get you if you swim or

free laundry was an excellent