5 days with a baby in diapers we had to learn where to take trash and you take your own towels to laundry shoot

the pool and facilities were nice

the breakfast that was included with our stay was phenomenal

free parking, close supermarket

the parking lot has to much incline for some older people that are not totally handicapped.

free breakfast was not up to marriott standards, it was similar to some 2-star chains so that was

absolutely gorgeous. basketball court, pool, excellent gym, bar, etc

absolutely gorgeous. basketball court, pool, excellent gym, bar, etc

nice property and pool

breakfast could have been a little better maybe a few more options but not bad for complementary

i m mean front desk, laundry, breakfast

the pool is the size of a bathtub

like the convenience of the location it was very clean and comfortable and breakfast was really good

parking was very convenient and well lit

wifi and cable

laundry machine didn't work is it should

especially laundry/vending area smelled strongly of smoke

price to do laundry and sodas. but ig they gotta make revenue.

breakfast laundry, walkable to dollar stores

laundry detergent machine didn't work

very clean and everything is available from laundry rooms to free parking

and hallway were very clean, the laundry did work very well, the staff were great, the receptionist was very

smell in elevator from guests coming inside, laundry wasn t available when we checked twice

did not inform me i could get coins for the laundry room at the front desk, instead told me to go across the

lots of parking available

great breakfast

friendly staff, great breakfast choices

booking on my phone it showed the restaurant and bar icon which it didn't have either, but luckily bw3s was

when booking and again when they sent a text saying to contact them through that, that i needed a pet friendly

everything the area the room the breakfast everything

on the lobby the pepsi machine, ice machine and laundry all had out of order signs on them

laundry out of order and no washing powder when in service

laundry facilities all out of order and ice machine completely empty

om our first two stays) was finally repaired a year later, but the ice machine and coin-op laundry wasn't

uncarpeted floor was very sticky (gross), ice machines and laundry machines were out of order, breakfast food

kitchen with full fridge. free laundry. breakfast.

laundry is free, but there are limited machines

laundry area is very nice

you can sit in the lobby, workout, do laundry beside others, but apparently, covid will get you if you swim or

free laundry was an excellent

laundry room was a mess

in kinda of had a musty smell to, i wasn t sure if it was the room i was in or if it was the laundry room next

new washer and dryer for people who are staying and need to laundry

tone down the chlorine in pool and laundry

wifi did not work either day of the stay

gym was open 24 hours

the breakfast was not stellar

location and good selection of breakfast in the morning

kids loved the pool. great location for our needs

it sounded like they were in the parking lot in a car or in one of the rooms in the hotel

the restaurant & bar were very

the ad lib bar late night menu is very limited

no information packets in the room for room service or anything to do in the area

pool not very inviting and small

pool looked nasty and was cold

great breakfast

the room was very clean and comfortable i love how they even have a bar downstairs

room is next to the kitchen which is next to the bar

clean, modern, great staff, great breakfast, great location

breakfast with a variety of warm and cold food; one of the best i have had

there was no bag for my dirty laundry

hotel was dirty, there was garbage and dirty laundry in the hall ways

no laundry room

or at check in that we had to reserve for the pool and sadly we were unable to use it and the kids were a little

the pool was super warm my kids didn't want to leave

lots of noise in the hallway and the room was located directly next to the breakfast area and laundry area

room was to close to the laundry room

pet friendly

loved that they were close to the city and pet friendly

there was breakfast but i don't ever do that and it was pet friendly with parking on

for those who have allergies, asked for pet free room and was placed in the room directly above laundry

it had an elevator, parking was close to the door, very good breakfast

the internet wifi is good

it is very clean and good breakfast

we've stayed there before, but the pet fee has gone up to $50 for one dog for one night, so we will not be

nice room. kids loved the pool. good breakfast.

to put pants and long shirt on to stay warm on couch terribly uncomfortable pull out bef lousy wifi

everything breakfast eggs were not good

not really impressed with breakfast

stains on the carpetthey ran out of items at breakfast

not hotels fault but kids hockey team was there and they screamed and were very rowdy in pool area

they were able to get me an early check in, i arrived at 10 am and was able to get right into a room

the pool is very small, and there were lots of kids in there, so we didn't really get to use it

were a lot of kids in the pool making a lot of noise and jumping splashing water everywhere it made it impossible

were a lot of kids in the pool making a lot of noise and jumping splashing water everywhere it made it impossible

my stay at this location, staff was gracious, breakfast was delicious and laundry facilities were on point

the pool was tiny and smelled like chlorine.

pool and gym were a little small. crowded at breakfast.

decent breakfast included

property would be perfect with an on site restaurant with room service

breakfast could use some better options.

breakfast was better than we expected

it had a mini kitchen complete with a refrigerator, cook top and a dishwasher

pool, basketball hoop, clean rooms, full kitchen, awesome staff!

no outdoor pool, but was not a deal breaker

were placed on the bottom floor across from the laundry room

parking was very easy to use & convenient w/ elevator opening into hotel

location, restaurants nearby, breakfast, and convenient store in the lobby

parking lot was clean with plenty of parking

pool open later

there was even a laundry room for those on extended stay

there's also laundry and a pool table with a swimming pool that's open from 9am-10pm daily

the kids loved the pool and the complimentary breakfast in the morning

the set-up of a kitchen and enough sleep space for 6 people

the breakfast has some good aspects but the fruit provided could be better.

pool, laundry, good breakfast

room was comfortable, we were especially grateful for the roomy (and functional) fridge and guest laundry

washing machine in laundry room kept getting jammed so it was difficult to get laundry done.

coffee and cookies in lobby. the laundry area was clean and conveniently located.

supermarket 10 minutes away on site laundry nice pool water temperature and is open in the winter

the laundry facility came in handy too; also vey clean

staff, location, laundry,and room

the kids also enjoyed the pool

had a great stay- if anything maybe more fruit and cereal options at breakfast for pickier eaters

full refrigerator and kitchen sink were great

breakfast served, maintained by staff member, overall a great experience

pool wasn t very clean and housekeeping is only every other day

staff, free breakfast

nice selection at the free breakfast

was very sad that covid restrictions didn't allow a hot breakfast

but when my little guy got carsick the hotel staff broke my cash to give me coins for the laundry

took a long time for the water to go down the drain in my bathroom and the laundry room was dirty and couldn't

room mix-ups with other guests, non-functional laundry, lockers, and bathroom mirrors

correctly and the room was very humid, maybe became i was on the main floor and in front of the laundry room

was more like a destination hotel in that there were great amenities: a pool, great breakfast and laundry

quiet place to relax and for sure if we have more time my kids will enjoy the indoor pool.

quiet , clean and parking

pet friendly

kids playing in the fitness center (they don't have much staff, so it wasn't something they can

quiet place to relax and for sure if we have more time my kids will enjoy the indoor pool.

terrible bag breakfast

my kids love juice

it was cheap and has breakfast and a pool with hot tub

hotel employee @ breakfast area very helpful with our needs

my kids love juice

and check in there service was good and fast breakfast was good did not no it had a swimming pool would have

our kids love to swim and they had indoor pool

dirt in window, boys playing football in parking lot hitting cars.

great breakfast

we have to ask the front desk to move our room so we could be close to our kids.

not to mention the most accommodating guests laundry room, and seasonal pool

they must have been 4 years old and running around the parking lot where cars r actively driving

there were young kids wandering from the parking lot to the hotel, and one playing in the back of a pickup,

wifi service was bad, kept cutting in and out

pool not working . elevator only 1.

friendly staff, and on site laundry

laundry mat hours... cuz it's located next to a room

since i had 3 loads of laundry to do, it took much longer than it could have

used laundry

laundry room could use some maintenance/repairs about 1/2 machines don t work well or at all

was clean, good price and was comfortable! great laundry and ice machine!

the lady in the front office was very nice and the decorations were very pretty. parking was ok.

you have to pay for wifi.

wifi was not connecting

no free wifi

4) no laundry facility out of order; 5) no exercise room

to $300 each room, two days after check out still waiting for the hold fees to be released, the laundry rooms

we asked if they had a laundry facility we could use and was told no they didnt have one

no room service no laundry

was closed for the season, notched down for renovations, laundry room closed down also, no one cleaned our room

laundry facility closed so had to go to a laundry mat 3

when we called back a few hours later, we were told that they would check the maids laundry bins and get back

didn t leave clean ones, when we realized it i went to front desk and were told they were in laundry

i did not take advantage of the breakfast but there was quite a crowd. so i assume it was good.

pool was closed which was a real bummer with kids since that is always a primary perk when choosing hotels

also, i guess because of covid there is no breakfast onsite but there are several options nearby

the carpets were dirty going into the unit. the pool was dirty as well as pool area.

much of a breakfast - coffee was great - room was average , bed was very comfy, loved the fridge and

pool was very well maintained and clean

parking charger was higher than advertised and higher than vendor charged

room was above the laundry room and the washer machine was not balanced correctly, so we heard the banging while

site laundry was available

we loved the pool & spa

we had three kids and we’re on the top floor having to walk up 2 flights of steps with a 5 and 3 year old

plenty of parking

the laundry service was free.

laundry room smelled like mold

room was close to laundry and electricity room and every minute someone slammed doors so we could not sleep

staff was very gracious, breakfast was very good and the staff serving the breakfast were very accommodating

the lack of parking

coin operated laundry came in handy which isn't something i would have thought i needed

dryer in the laundry room took my money but after hotel staff couldn't start it i stayed and after several more

laundry, placed in the hall was not replaced

guest laundry room, list of nearby shops,restaurants.

laundry

there is a good laundry facility and the rooms have a working microwave etc

a shame the ice machine and laundry facility are closed 9pm till 9am

everything you need there if you need it including your personal laundry

i also liked that there was a laundry room on site for guests to use, at a cost of course but that is to be

ice machine was in the laundry room and was locked from 9pm to

were laundry and trash containers in the hallway on the first floor my entire stay

like the loud kids running thru the halls while ur trying to sleep after a long day at work, and kids playing

especially appreciated the abundant choices for breakfast, proximity to stores and friendliness towards pets

room equipped with a kitchen, which we love

my kids were very happy with there stay

staff member used all of the washers doing personal laundry, leaving none for guests

the pool, jacuzzi, free laundry. my room was amazing..

on-site laundry

the kitchen in the room for the dogs to run outside

we love the kitchen and separate room options

i was able to fo laundry as well

the room was ok, we stayed here a few days earlier and got a better room.. nice gym

staff, very clean rooms & pool area, nice breakfast with kind kitchen staff

parking spots are very snug if you drive a full size pick up truck

it was clean. staff were friendly and helpful. the breakfast was outstanding.

we had a water leak from our room to the laundry so staff came in and 2 phone calls

i was able to do laundry while

was amazing very clean and a great pool ud83dudc4fud83cudffcarcade and laundry room

we had to go through the pool area to get to the small arcade/laundry facility and just that small walk through

laundry area closed way too early

hotel was clean, had both an indoor and outdoor pool, beautiful outdoor seating area, laundry and helpful

hurt, the front desk lady told me i could leave, but i had a question wanting to know if they had laundry

this was the second year in a row that we asked for room service and did not receive it

that they had an indoor or outdoor pool and hot tub the staff was very nice and there was a hotel bar and

my kids loved the pool and the free cookies in the afternoon.

plenty of parking and easy access to rooms for unloading

hotel is very modern looking, the room has a kitchenette that is great for long stays

the full kitchen and separate living room were great

breakfast, great pool area, great eating area inside and outside

pool was closed for renovations and the staff was very accommodating with the kids

but i'm not sure if someone complained or what, an hour later, we are going to the laundry room, to dry the

hairs in the bathtub but you can tell it was cleaned so i don t know what happened there- no laundry in the

has laundry facility although i didn't use it

to the laundry room

someone took half of my laundry away as soon as the washing cycle was complete and i was there in time

place was a zoo of little kids like hundred of them running around screaming in hallways at 11pm the staff didn

thanks for the late check out and the early check in

kids running up and down the hallways each night, some even screaming

the bathroom had a great 1/2 wall for the toilet which was helpful when kids were running in and out of the

lot of kids running around the lobby and the hallways due to a lacrosse tournament and the lobby bar closed

laundry was on the otherside of the complex and the room didnt have a lot of utensils and flatware

in the bathroom drawer there was someone dirty laundry

breakfast was really good

sadly instead of spending our evening taking our 3 kids to the amusement park, we were scrambling to find

the breakfast, the staff was always very friendly.

parking lot, dirty hallways with horrid carpets and laundry carts strewn everywhere

location was very convenient to the airport, was really nice to have shuttle service

the hotel was very nice the pool was vey relaxing

comfortable bed and friendly shuttle driver

the hotel, rooms and pool are gorgeous

the breakfast was poor

when booked said breakfast included. there was no breakfast

breakfast was great! room was easy to access.

no breakfast served like said juice machine was warm juice my bathroom the cover up paint on shower

about the property: it had a royal large parking lot with ample parking, a clean large lobby, the breakfast was

finally got the wifi cut in and out and the tv froze every hour or so from 2-5 mins

yes there was good lighting in the parking lot

the location and parking was good

could have been more clean and taken care of and the railing to the pool is loose it needs to be fixed so no

price, pool, breakfast

is no enough breakfast before only coffee and muffin and orange no laundry facility the blanket are not being

we didn't use them but there were laundry facilities available and it appeared that the machines were in good

they didn't tell you much, where thing were ice, laundry etc

pool wasn t ready

truck parking

nice pool for the kids and comfy bed

great pool!

kids could swim in the indoor/outdoor pool while the parents had an outdoor area to hang out and

nice big room also the inside outside pool was great

nice pool for the kids and comfy bed

couldn't do laundry because the washer was moldy

balled up straight from the laundry bag

friendly, family oriented hotel with a laundry room and great breakfast

have coin operated laundry facilities but no way to get change

food, laundry, gas, highway access right across the street

i used the laundry facility and it was super convenient to have a room just down the hall from it

a laundry room was nice

laundry on site

faucet was broken, it smelled like marijuana, and the laundry was next door and the staff was holling on the

had a laundry room on sight

long way to the room, the uncomfortable long way to the laundry without cameras and security and they don t

no laundry room really. thought the pool needed maintenance.

the laundry machine was a huge plus

too far from parking to room for handicapped.

wifi was a bit difficult to log in to but eventually i discovered how to make it work but i did

very nice and respectful staff. extremely clean. free laundry. already dishes in room

good coffee, free laundry facilities!

free laundry room just bring your own soap

the lending lockers were very useful and it was a great surprise to be able to do laundry for free

convenient to every service you need, free laundry use, handy small kitchen, good housekeeping

hotel had everything you could want or need including laundry facilities toiletries ice machine

had washers and dryers on site, even gave me detergent for laundry

laundry facility was close to our room

trouble getting the washer in the laundry to work, to find it was the outlet breaker needed reset

interior rooms. laundry available.

employees were smoking in the laundry room, just down the hall from our room

laundry soap was out

close by handicapped parking good coffee !!! room immaculate well worth the money.

there were very few cars in the parking lot and i had the breakfast room entirely to myself at 8:00 am

breakfast was good,rooms were clean and comfortable

the laundry room was perfect

laundry room wasn't available but if that's all i can say that was bad then this place is great.

room was supposed to be a non-smoking room but had clearly been smoked in

pet friendly, good location, comfort height toilets

no wifi available

dirty i said something and was told to go across from my room amd get what ever i needed from the laundry

laundry

laundry was cheap but out in hallway with no privacy

laundry and ice works

appreciated the fact that the establishment was smoker and pet friendly

ice machine.. laundry...

they base breakfast on whether or not enough guests are checked in.

there is no wifi

the dark parking lot bathroom light not

no breakfast

couldn't find the laundry then found it was hidden on the third floor

the room didn t not come with laundry bags

listened to laundry machine; dogs barking; weird pounding (like hammers)at 5:30am

i was charged a non refundable pet fee on my police k9 per night, they should scrub the bathroom floor and

breakfast was okay

late at night and trash appeared in parking lot but was cleaned up

parking lot is full of loose trash-some people just don't care about their surroundings--but the

when i put in my preference for the motel i wanted a working pool their pool was not open

breakfast is great

parking, internet, and a good breakfast were free

we had to do laundryand you had no detergent for purchase

the little arcade games entertained our kids

small bathrooms, tiny gym, pool was gross. parking lot and entry were dirty.

the kids ever night knocking on your door and running stuff can be rude

clean rooms with a variety of pillows firmness and ample free parking.

nice large rooms with a large kitchen area. laundry on site. two tvs

we were able to do our laundry in the very well equipped guest laundry

room did not have any: paper/pens no laundry bag no cups in the bathroom no extra bedding for the pull out couch

the one bedroom suit with the kitchen was great to have with small kids

pool, gym, cleanliness

front desk asking if one of those ladies made me feel like smacking a b no breakfast, laundry out of

they offer coined laundry but no way to get quarters even the front desk was rude when asking

drawers were disgusting, laundry/ice area was filthy, there was brown stuff on the walls & in the bathroom i

we didn't personally use or need to use the laundry or ice machine, but they were both out of order

also liked option for laundry

had to run back to laundry mat before next place

clean room, very quiet location, plenty of parking, nice breakfast options.

off root 76, clean and comfortable bed, outdoor pool, great one night stop on the way to

quiet , clean. breakfast was good and layout is nice. ample parking.

very clean, breakfast was good, staff was friendly.

we had to do laundry, and he was able to provide quarters to save us time and trouble

(i think i saw her in back doing laundry as i saw her pushing one of the housekeeping carts

amenities (snacks, ice, laundry) were conveniently located

great selection for breakfast

kids screaming

good parking

the deadbolt didn t work. the shower was a little finicky. the wifi occasionally dropped out.

the free wifi was better than expected & they gave us bottled water upon arrival

spotty wifi

price -very friendly checkin staff -good location/easy to find -parking good with easy access -shower hot water

the breakfast, the room was clean and the beds were comfy

the pool area had a smell

the hot tub wasn't working and the pool had no heat

pool and spa was not open wish we knew before we booked the hotel

not enough parking

staff was friendly room was clean breakfast was good pool was clean.

no complaints. it has everything we needed for an overnight stay with kids.

a lot of kids running around

no complaints. it has everything we needed for an overnight stay with kids.

they had a nice pool and the kids swam for hours.

the breakfast was good and the onsite laundry was convenient.

breakfast and big parking lot had a pool and fitness center and a laundry room and the shop sold detergent

convenience, indoor pool

common trend people having issues with not just the staff, but no option to not be disturbed with room service

gym leaves a little bit to be desired

when checking in the lady was super sweet and got us into a smoking room so we wouldn't have to go outside to

add to all this, the wifi is very weak, when i say weak i mean you won t be able to use wifi from the hotel

free wifi, helpful staff, big car parking, location, and great price

wifi was slow.

parking and lot were tight and difficult

great location, loved the laundry only 25cents fantastic.

i was told it wasn't laundry day and there weren't any available

no change for laundry

inside pool/breakfast

indoor pool was closed, and you had to have your cards reactivated everyday to get into your

there was an outside pool, a dining area, and a cafe

fireplace in the lobby of our building was wonderful

stayed in the historic cottage which was fully equipped, luxurious, modernized kitchen, with an awesome front

one 40 watt lamp in the living room area. need a table and chairs too if there is a kitchenette.

restaurant was not opened for dinner, the room did not have sitting area, although it had kitchenette

the housekeepers/laundry staff are deserved a praise they are the backbone of your establishment

wish you had change machine in laundry room.

they helped me with access to laundry, fitness center

location, staff, breakfast, laundry room, coffee corner, room was spacious and clean.

the laundry area was super clean and easy to use

we used the laundry, which was so nice to have available

stayed during a huge soccer tournament apparently didn't know so n there was kids from like 7 to the teens

the employee in the bar was great

she was so helpful and comforting-i had to say good bye to my kids, so there were some tears

bar keeper great personality

i did laundry most of evening but this place was a+ all the way

extra charges (laundry and extended checkout) were super reasonable

clean, comfortable beds, good parking

everything from the front desk to the kitchen to our rooms were exceptional

too many kids running the hallways

was very soft and conducive to rest, breakfast was well prepared, excersise and laundry facilities on site,

laundry room saved my life , after two days at hersheypark i was able to bring all our wet clothes

the beds were great and the breakfast was very good. great having the laundry close.

i wanted to do laundry but the front desk was out of quarters for the machine

location of room next to laundry and ice machine creating excessive noise outside of room.