fridge didn't work at all, jacuzzi was off, laundry room no functional.

snacks and drinks available 24/7 at front desk and indoor pool open to 11 which was great after a day at the

friendly staff, great breakfast and coffee, no complaints, i highly recommend staying here

good wifi

rooms were nice and clean, very good location and parking availability.

left me didnt ask for id or anything breakfast was torn down early so dont wait before they close wifi didnt

nice location, big parking lot, friendly staff.

kids loved the pool

room was great, beds were comfortable, gym was great

the layout of hotel was good enough to access the pool, and parking lot, and front desk from pretty much anywhere

my soon was across the hall from where the laundry room was so all night all i could hear was the laundry being

signage needed to direct you to the hotel entrance/parking lot

the breakfast was good

breakfast was very good with a big variety of things to eat and drink

wifi was awful

there was no microwave available in the room or detergent at the guest laundry area

the front desk didn't have quarters for the laundry service

filthy bed sheets dirty lights didn't work mirrors smudged could tell cause the room was so dark laundry room

solutions-oriented very close to hershey park and activities breakfast free coffee and tea free laundry

didn't need it but it was nice to see they had a laundry for guests to use

has a laundry room and a (small, indoor) pool just down the hall

parking too far away from our room

we loved the trundle bed. it gave the kids a feeling of having their own bed.

had issues with kids running up and down the halls unsupervised

they also have a nice pool

small so was not appealing for a swim after hershey we got stuck in the rain and i wanted to run laundry but it

price of the laundry machines was different than the ones displayed

we were assigned a first floor room in a hall all by ourselves next to the associate laundry facilities and

and travel size items like deodorant, razor & shaving cream even laundry soap

laundry facility was appreciated after several days of an already active vacation

.great facilities in the hotel, pool, laundry, table games

laundry on site

wish the rooms were quieter, i could hear people jumping upstairs and kids being loud next to our room

i liked the hardwood floors. i liked the large lobby. i liked the pet welcome bag

even during breakfast the staff would help the kids and talk with them in the friendliest way

rooms pool laundry area fitness room breakfast

we ended up accumulating wet laundry after being in water

breakfast was good

pool was a little cold for me personally but my kids still had fun and the shower water pressure was somewhat

free breakfast was a nice bonus with a good variety especially for little kids, was very pleased with our stay

laundry facilities 2 mins away

tip: before washing, shake the laundry well or use a lint roller before and after

very dated. and visual mouse traps as well as dirty laundry under bed

onsite laundry facilities, the bearings in the bathroom ceiling ventilator made a horrible noise, beds

i think the wifi password should be posted in every room.

we used the laundry facilities and the gym

breakfast options were good, the beds comfortable, there was a few games in the guest laundry area, we liked

fridge and microwave was nice. loved that it had the pool, laundry room and games for the kids.

laundry facility could use some upgrades

the 2nd day the front desk staff had the laundry staff come and change our bedding

breakfast and big parking lot had a pool and fitness center and a laundry room and the shop sold detergent

the breakfast was good and the onsite laundry was convenient.

the pool was not very impressive.

breakfast and big parking lot had a pool and fitness center and a laundry room and the shop sold detergent

pool was open o small so i wasn t able to go swimming the food in the morning was ok the drinks

the room, pool, laundry facilities and breakfast options

staff very friendly and helpful. guest laundry facilities were very useful.

& laundry facilities were very clean, speedy check in & great location to stay for hersheypark

style and size, lobby size, friendly staff who asked our kids to help decorate the christmas tree

it was nice because it was close to the park and nice for kids.

should have a coin machine in the laundry

everything was clean - you couldn't ask for anything more (except maybe for someone to do my laundry when i

that i chipped off myself, the elevator rug was filthy, the hot tub was not filled and the onsite laundry was

coin operated laundry

breakfast,indoor pool, cheap enough for all of my family to crash the night.

using laundry was quiet

the bar & restaurant on the premises

excellent bar in basement

the room and the pool and the hotel manage

very nice clean place. very friendly staff. pool was clean. no complaints at all

no soup dispenser in laundry room to buy laundry detergent. but was very clean also.

i did not like was the breakfast, the laundry area smelled bad and the pool towels are very small

antiquated rooms, and electric, no working laundry nor ice maker. very old motel.

an entrance to the room was through the laundry room i didn t care for

what i liked was the accessibility of the pool, laundry and the attention of the staff.

laundry with soap!

i liked it was clean and had a laundry room which we could use. also the king size bed

laundry on site was very handy.

laundry room was a mess and not clean

microwave and laundry facilities

the breakfast that was served and attention to the diners needs was awesome

beautiful bed and breakfast feels remote but about three miles from hershey and the giant center

insecure wifi

if we had to say something just to say something then maybe the parking could of been a little better but really

nice fireplace

there wasn't a laundry room

range of facilities on-site - gym, pool, coin-operated laundry, free off-street parking

room was across from the laundry, so there was noise & scalding hot water due to the laundry running all night

their solution was to turn off ac during a hot august day, and place towels on the soaked rug; wifi would not

way poor wifi connection!

great location, loved the laundry only 25cents fantastic.

no change for laundry

i was told it wasn't laundry day and there weren't any available

there were loud people with kids on our floor, they made our stay unpleasant, up late at night banging doors

family owned; staff was very friendly and patient with our crazy kids

the towels were tiny and threadbare, the only soap provided was a very small bar that didn't feel like it even

really convenient to hershey park and the parking was just fine

also due to capacity the wifi was overwhelmed

kids health comes first we lost around 800$ on reservations

things to plug the microwave and refrigerator up and you couldn't call out in there phone and wifi didn't work

ignorant guest put hockey gear in the next-door to our room laundry machine at 1130pm, and we had to put up with

crowded, newer and clean accommodations, excellent credit card operated laundry/washer, wonderful breakfast

clean . easy parking

kind staff, beautiful new clean rooms, pool and gym

the option for a very late check-in so the kids could spend the day at the park 1st helped us out alot

the kids ran up and down the hallways, slamming doors, yelling, laughing and their parents just

my 11 year old daughter and i had a great swim in the pool, which very clean and well maintained

no complaints. it has everything we needed for an overnight stay with kids.

the staff was extremely kind and welcoming, my kids liked the pool.

gym equipment needed repair, tv didn t work, pull out sofa was shredded, and i had to repair the

pool could be cleaned.

good breakfast

the breakfast was awesome great variety

the room was decently clean, but there were noticeable areas of dirt on the walls and pet hair.

cleanliness, good breakfast, great coffee, and very friendly staff

no laundry soap to purchase if could use machines another blanket would have bern

lots of parking, quiet nice place to get away for a night or two

the booking stated that wifi was included

had a musty odor, did not look at all like the posted picture, only parking was a grass lot, room had pieces of

the lack of wifi

pool, laundry and exercise equipment easily accessible

pool, laundry room

the washing machine was not in service so i couldnt do laundry

i was on a long stay hence a small laundry came in handy

top floor was finished but first floor, entrances breakfast room , laundry and halls all being painted, drywalled

laundry room saved my life , after two days at hersheypark i was able to bring all our wet clothes

was very soft and conducive to rest, breakfast was well prepared, excersise and laundry facilities on site,

the beds were great and the breakfast was very good. great having the laundry close.

i wanted to do laundry but the front desk was out of quarters for the machine

location of room next to laundry and ice machine creating excessive noise outside of room.

in the bathroom drawer there was someone dirty laundry

laundry was on the otherside of the complex and the room didnt have a lot of utensils and flatware

if your going with kids this is a very nice place to stay since it offers an inside and outside pool, basketball

sadly instead of spending our evening taking our 3 kids to the amusement park, we were scrambling to find

2 floors apartment with 2 bathrooms and a well equipped kitchen, it was very convenient with the kids

laundry facilities excellent

hotel had everything you could want or need including laundry facilities toiletries ice machine

laundry facility was close to our room

interior rooms. laundry available.

trouble getting the washer in the laundry to work, to find it was the outlet breaker needed reset

the laundry machine was a huge plus

long way to the room, the uncomfortable long way to the laundry without cameras and security and they don t

no laundry room really. thought the pool needed maintenance.

the staff were very friendly and the bar and restaurant had great food and drinks

unfortunately, they change the hours of the pool since i went last time

ordered room service

the kids liked the pool the best.

full restaurant and bar, poolside bar and 2 pools

pool, parking, easy to find

loved how i was greated they were very nice n i loved the bar n my rm was very clean n

employees were smoking in the laundry room, just down the hall from our room

laundry soap was out

free wifi

wifi is not very good

lousy breakfast

the housekeepers/laundry staff are deserved a praise they are the backbone of your establishment

there were piles of laundry all over the front desk

wish you had change machine in laundry room.

the laundry area was super clean and easy to use

location, staff, breakfast, laundry room, coffee corner, room was spacious and clean.

we had to go through the pool area to get to the small arcade/laundry facility and just that small walk through

we had a water leak from our room to the laundry so staff came in and 2 phone calls

laundry area closed way too early

i was able to do laundry while

laundry facilities were clean

need a larger laundry area (at least double with new machines), room was not very clean , hair in bathroom,

food, laundry, gas, highway access right across the street

friendly, family oriented hotel with a laundry room and great breakfast

balled up straight from the laundry bag

have coin operated laundry facilities but no way to get change

listened to laundry machine; dogs barking; weird pounding (like hammers)at 5:30am

couldn't find the laundry then found it was hidden on the third floor

the room didn t not come with laundry bags

breakfast wasn t too bad but then again i m not a breakfast type person but there was coffee

the pool was completely empty and off limits

had a laundry room on sight

we had to do some laundry

i loved the guest laundry, that was a bonus as we needed it and didn't have to find a laundry mat

faucet was broken, it smelled like marijuana, and the laundry was next door and the staff was holling on the

a laundry room was nice

i was able to fo laundry as well

they already had notes in the system about my late check out request

lastly, a late check out was easily

staff, very clean rooms & pool area, nice breakfast with kind kitchen staff

could hear late neighbors but not excessive. did not use the breakfast so cannot comment

we used the laundry, which was so nice to have available

didn't think much of the breakfast.....was pleased with the dinner at the bar and grill.

she was so helpful and comforting-i had to say good bye to my kids, so there were some tears

breakfast was good

beds, great showers nice bar and light menu

parking lot, dirty hallways with horrid carpets and laundry carts strewn everywhere

location was very convenient to the airport, was really nice to have shuttle service

the restaurant and bar is now open again which is very convenient

wasn't a breakfast that i saw as i was leaving

i like that this location is pet friendly

the bathroom had a great 1/2 wall for the toilet which was helpful when kids were running in and out of the

price a little cheaper ..pool warmer. better. breakfast selection

thanks for the late check out and the early check in

bed was comfy..late check out

kids running up and down the hallways each night, some even screaming

the laundry option was great

clean towels everyday and free laundry

the lending lockers were very useful and it was a great surprise to be able to do laundry for free

i liked having free laundry room, full fridge, stove and micro-wave

convenient to every service you need, free laundry use, handy small kitchen, good housekeeping

hairs in the bathtub but you can tell it was cleaned so i don t know what happened there- no laundry in the

someone took half of my laundry away as soon as the washing cycle was complete and i was there in time

to the laundry room

has laundry facility although i didn't use it

but i'm not sure if someone complained or what, an hour later, we are going to the laundry room, to dry the

we had to do laundryand you had no detergent for purchase

attention of the kitchen manager she was the one that take me to the airoport and that dident happen they fail

the little arcade games entertained our kids

breakfast was ectra charge

restaurant in the hotel didn't have many food options and the bartender was at the bar and also had to waitress

very confused by 'laundry' person who was busboy/porter

a number of hotels that i can no longer stay in due to their use of scent in the rooms and in the laundry

laundry, placed in the hall was not replaced

one of the maintenance staff seemed a little annoyed that i was doing laundry when he wanted to mop (i was

guest laundry room, list of nearby shops,restaurants.

laundry room smelled like mold

the laundry service was free.

room was close to laundry and electricity room and every minute someone slammed doors so we could not sleep

from 7 am and through the morning, there was constant people noise, slamming doors, kids yelling down the halls

pool isn't open and other holiday inn expresses that i've been to do you have their pool open even

friendly, super clean, and exceptional breakfast!

hotel is very modern looking, the room has a kitchenette that is great for long stays

loved everything this is a excellent exceptional hotel more than 5 stars and the pool warm and clean

the full kitchen and separate living room were great

tthe breakfast staff were handling a large group of people in an efficient and timely manner, the food

site laundry was available

room was above the laundry room and the washer machine was not balanced correctly, so we heard the banging while

breakfast was decent, the entire hotel was very clean smelled nice the pool an work out area all up

i liked that they had hbo and netflix and the wifi was good as well

it had a sofa/chair because my spouse cannot sleep in a bed right now breakfast available pool

hurt, the front desk lady told me i could leave, but i had a question wanting to know if they had laundry

hotel was clean, had both an indoor and outdoor pool, beautiful outdoor seating area, laundry and helpful

indoor pool and spa were nice and a great way for us and our two kids to unwind at the end of the day

pets allowed

screaming in the pool and fitness areas making them utterly unusable

than perfect because i tried to wash clothes and there was dirty water in the tray where you put laundry soap

the housekeeping staff every well cause they did not speak hardly any english also so the guest laundry was a

the kids enjoyed the pool and arcade, mom enjoyed having laundry facilities

location good size of room good pool laundry kitchen, just breakfast it has not scramble egg and hash brown but

having a guest laundry area helped our family as well

were laundry and trash containers in the hallway on the first floor my entire stay

clean rooms, easy check in, my kids loved the pool and the hot tub

my kids were very happy with there stay

pool was a little too cold for kids, but other than that the place was perfect!

the entire staff from the front desk to kitchen were incredibly warm and helpful.

staff member used all of the washers doing personal laundry, leaving none for guests

on-site laundry

the pool, jacuzzi, free laundry. my room was amazing..

i wish that the pool was open during our stay, but it was being worked on.

the bed was very comfortable and the kitchen was convenient

laundry was not working

did have a laundry room but when im about to do laundry , there soap dispenser is out of stock

cat as there was a sheet with obvious dried blood stains hanging out, over the edge of the laundry bin

close to the casino

tried to catch breakfast but we were late

on site laundry was a plus and we never had to park far from an entrance/exit

breakfast is great and hot everyday, room beautiful, pool exelente whit heater

breakfast was really good

com related to allowing pets 3- they refused to change our rooms away from a pet room even though we told them

the room was very nice with a sitting area and fireplace and large bath

no laundry in hotel. what? really?

laundry was clean and so were the rooms

were booked in a pet room and didn t bring a pet

that having another hotel right next door won't change the prices of days inn or even take up parking spaces

despite being a pet room there was no smell

rooms carpet was moist and there was a slight wet old laundry smell

our girls enjoyed the pools and gym as well

no free breakfast

the bar had good food, enjoyed the kreurig in the

the casino was our original reason to choose this hotel but we had so much fun dancing and drinking in

the laundry facility came in handy too; also vey clean

staff, location, laundry,and room

location, spacious rooms, pet friendly

location, pet friendly and very accommodating and suites so welcoming and perfect the size

alot of kids

correctly and the room was very humid, maybe became i was on the main floor and in front of the laundry room

was more like a destination hotel in that there were great amenities: a pool, great breakfast and laundry

took a long time for the water to go down the drain in my bathroom and the laundry room was dirty and couldn't

but when my little guy got carsick the hotel staff broke my cash to give me coins for the laundry

room mix-ups with other guests, non-functional laundry, lockers, and bathroom mirrors

my stay at this location, staff was gracious, breakfast was delicious and laundry facilities were on point

the pool was pretty small though it was ok for kids 6-8 to think it was great.

the pool was tiny and smelled like chlorine.

were lovely the rings were nice and big and very comfortable and the pool was very loving my kids loved it and

the only thing i didn't like was that the gym was closed

the pool could have been a little cleaner. but we did enjoy a swim.

they have a dog station out back for you pets

to put pants and long shirt on to stay warm on couch terribly uncomfortable pull out bef lousy wifi

my husband said that the gym had more

the noise level at the pool was deafening!

only negative is we were supposed to have connecting room for our kids, and they were not together

swimming pool in the hotel was well maintained and the hotel itself was very clean and organized

it had a mini kitchen complete with a refrigerator, cook top and a dishwasher

some of the equipment in the fitness room not working.

pool, basketball hoop, clean rooms, full kitchen, awesome staff!

room was to close to the laundry room

lots of noise in the hallway and the room was located directly next to the breakfast area and laundry area

wifi is sufficient

the illegal or legalness of it, just like cigarette smells, i don't want to smell it or if i had kids there,

wifi sucks

hotel was dirty, there was garbage and dirty laundry in the hall ways

no laundry room

there was no bag for my dirty laundry

the bar was perfect!

there were a lot of young kids and hallway was loud the whole weekend

pool, fitness facility was nice

the ad lib bar late night menu is very limited

room service worst ever

charged me way too much even for calling room service and charged me different high rate from what i paid for

ice cold , i was expecting for this kind of hotel with location should have heated pool for the kids to enjoy

laundry is free, but there are limited machines

kitchen with full fridge. free laundry. breakfast.

you can sit in the lobby, workout, do laundry beside others, but apparently, covid will get you if you swim or

laundry area is very nice

free laundry was an excellent

parking charger was higher than advertised and higher than vendor charged

clean and neat, definitely was worth what we payed for the 2 night we were there, pool was nice, the gym was

and neat, definitely was worth what we payed for the 2 night we were there, pool was nice, the gym was good too

breakfast was ok - better than most i have had since the covid pandemic started

lots of random people hanging out in the parking lot

room was clean full size fridge laundry room

i also liked that there was a laundry room on site for guests to use, at a cost of course but that is to be

a shame the ice machine and laundry facility are closed 9pm till 9am

ice machine was in the laundry room and was locked from 9pm to

there is a good laundry facility and the rooms have a working microwave etc

we have to ask the front desk to move our room so we could be close to our kids.

the staff, the free hot breakfast, the hours for the pool and gym.

great hot breakfast and updated and clean rooms!! would definitely stay again

breakfast was excellent. parking lot terrible. i am handicapped and there was too much ice.

they charge so much for the pet deposit.

breakfast was excellent

very clean very friendly staff excellent breakfast close to hershey amusment park

pool amd jacuzzi was a plus

no pool, no fitness opened

my kids love juice

not to mention the most accommodating guests laundry room, and seasonal pool

there were young kids wandering from the parking lot to the hotel, and one playing in the back of a pickup,

location good, breakfast ok, staff good, parking ok.

the pool had to much chlorine other wise no complaints

that they check me in a king sized bed when i clearly ask for a double bed cause i was with my kids, then they

to $300 each room, two days after check out still waiting for the hold fees to be released, the laundry rooms

4) no laundry facility out of order; 5) no exercise room

we asked if they had a laundry facility we could use and was told no they didnt have one

and was told that the hotel did not have extra of any of those because they do not do their own laundry there

no room service no laundry

parking

free wifi, helpful staff, big car parking, location, and great price

lorries parking outside reception to check in/out

while there was satellite tv and wifi available, the security was weak

it is not 13 miles from hershey park more like 25