very clean and everything is available from laundry rooms to free parking

smell in elevator from guests coming inside, laundry wasn t available when we checked twice

and hallway were very clean, the laundry did work very well, the staff were great, the receptionist was very

did not inform me i could get coins for the laundry room at the front desk, instead told me to go across the

lots of parking available

room is next to the kitchen which is next to the bar

the breakfast had many choices for everyone

clean, modern, great staff, great breakfast, great location

impeccably clean spacious rooms. very nice staff member covering the bar area in the evening.

breakfast was great and was always stocked

for those who have allergies, asked for pet free room and was placed in the room directly above laundry

the internet wifi is good

the beds and room was clean upon arrival, my kids enjoyed the pool and breakfast it was good, they had bagels

checking in a guest when i observed him take the time to register and explain the amenities and parking

breakfast offered good variety

the pool was very nice for our 3 kids. the staff was very nice to us all!!!

the gym was ok and could have been better, but a minor point really.

that was placed on top of the sink counter and it was really high and it was difficult for my kids to reach

we really appreciate the room service cleaner(s) for providing their time to support on what the room needs

room service worst ever

no laundry room

hotel was dirty, there was garbage and dirty laundry in the hall ways

there was no bag for my dirty laundry

there were a lot of young kids and hallway was loud the whole weekend

the bar and restaurant was very nice, very clean, and well appointed and the staff at the hotel and the

lots of noise in the hallway and the room was located directly next to the breakfast area and laundry area

room was to close to the laundry room

wifi did not work in room

staying in the same dirty unsafe room they also tried to go against federal law and charge me a pet deposit for

very poor wifi facilities

were placed on the bottom floor across from the laundry room

pool could have been cleaner, more fruit at breakfast only had pineapple which i do not like

for folks with pets: there is an emergency vet clinic (not 24 hours but long hours) literally yards from the

the continental breakfast was great

no kids

loved the staff, swimming pool, back courtyard, lobby, fitness room, and lobby area.

i liked that breakfast was included in our deal. the pool and hot tub were warm and relaxing.

were a lot of kids in the pool making a lot of noise and jumping splashing water everywhere it made it impossible

not hotels fault but kids hockey team was there and they screamed and were very rowdy in pool area

small pool

there's also laundry and a pool table with a swimming pool that's open from 9am-10pm daily

there was even a laundry room for those on extended stay

the set-up of a kitchen and enough sleep space for 6 people

property has a pretty outdoor space around the pool

was very clean and the kitchen had everything that we needed

excellent breakfast. very friendly staff. spacious room

but i did not care for the limited breakfast

great kitchen in the room

size of the room. that the room had kitchen. fitness/gym. nice staff. quiet area.

shower was excellent, great parking, comfy bed

used laundry

and a great property manger and great hospitality from front desk awesome housekeeping crew and laundry done on

the ability to stream using your roku accounts. onsite laundry. easy last minute bite booking.

since i had 3 loads of laundry to do, it took much longer than it could have

laundry mat hours... cuz it's located next to a room

breakfast was excellent

no pool, no fitness opened

we enjoyed our breakfast in the morning and the hot tub/swimming pool

the breakfast cook for the weekend had a hotel of soccer tournament kids yet she kept everything hot and stocked

been in maine with stricter lockdown and still was able to use pool

a room that wasn t given to me and no housekeeper and it isn t specific on if the pool and gym was open or

due the virus, there was no pool and only bag breakfast

the kids jumping above us and the smell of sewer right outside

hotel had a soccer team and they did not have control of the parents or the kids

staff was friendly, hotel was peaceful, swimming pool and fitness area was up and running, breakfast was

was clean, good price and was comfortable! great laundry and ice machine!

the staff is polite and extremely helpful. plus it is pet friendly which is needed for me.

staff was very friendly. very pet friendly. lots of other guests traveling with their pets.

dark stairways and parking lot freaked my kids out

the location, pet friendly and the tiled flooring the room had versus carpeting.

not to mention the most accommodating guests laundry room, and seasonal pool

was totally upset and let down that through booking this hotel stated it had breakfast a gym and a pool when i

parking. the pool was alright

wifi was interfered with all the time and couldn't connect with my tablet but could with my phone

it was a non smoking room that smelled of cigarettes at a tolerable level

room was comfortable, we were especially grateful for the roomy (and functional) fridge and guest laundry

washing machine in laundry room kept getting jammed so it was difficult to get laundry done.

pool, laundry, good breakfast

supermarket 10 minutes away on site laundry nice pool water temperature and is open in the winter

coffee and cookies in lobby. the laundry area was clean and conveniently located.

no room service no laundry

4) no laundry facility out of order; 5) no exercise room

4) no laundry facility out of order; 5) no exercise room

to $300 each room, two days after check out still waiting for the hold fees to be released, the laundry rooms

and was told that the hotel did not have extra of any of those because they do not do their own laundry there

when we called back a few hours later, we were told that they would check the maids laundry bins and get back

laundry facility closed so had to go to a laundry mat 3

didn t leave clean ones, when we realized it i went to front desk and were told they were in laundry

the suite we booked was not pet friendly and we had to change rooms

some cleanup on outside by handicap parking and vending machines and ice machine was out of service

pool is nice and breakfast accommodation

the parking lot was muddy at the bottom. the in and out route was not clearly marked.

gym was great, the bed was comfortable and the staff were extremely gracious and helpful

loud a/c unit. poor parking. some kind of burnt smell in lobby.

good quality breakfast

did not have breakfast

abandoned cars in the parking lot

pool location

breakfast available until the day we were checking out

pool but it needed cleaned and should be open at 8 instead of 12 pm

5 days with a baby in diapers we had to learn where to take trash and you take your own towels to laundry shoot

i did have my dogs and paid the pet fee

easy access from i81, busy hotel but well stocked breakfast

clean, pet friendly

the breakfast was great and the kids enjoyed the pool

you can sit in the lobby, workout, do laundry beside others, but apparently, covid will get you if you swim or

laundry area is very nice

kitchen with full fridge. free laundry. breakfast.

laundry is free, but there are limited machines

free laundry was an excellent

ice machine was in the laundry room and was locked from 9pm to

there is a good laundry facility and the rooms have a working microwave etc

a shame the ice machine and laundry facility are closed 9pm till 9am

room was clean full size fridge laundry room

i also liked that there was a laundry room on site for guests to use, at a cost of course but that is to be

nice property and pool

absolutely gorgeous. basketball court, pool, excellent gym, bar, etc

king suite room was amazing, with a full kitchen, living room and bed, along with a large bathroom

breakfast options were not very good

breakfast could have been a little better maybe a few more options but not bad for complementary

laundry machine didn't work is it should

laundry detergent machine didn't work

especially laundry/vending area smelled strongly of smoke

price to do laundry and sodas. but ig they gotta make revenue.

breakfast laundry, walkable to dollar stores

breakfast buffet was super!

pool was closed so was the gym

very professional staff. great breakfast menu. large rooms - very comfortable and clean

parking wasn t a problem

spa tub not working and electrical cords in plain view with kids playing

i m mean front desk, laundry, breakfast

room had ripped carpeting and was obviously a designated pet room as the carpet was not clean

has a beautiful view of the mountains and in the summer months they have a cute well maintained pool

staff member mindy was very sweet an helpful i will definitely be staying here again, the pool area is small,

the pool needed some attention and there were no umbrellas.

the laundry room is in front of the reception, first impression all the moth of the dryers were all

uncarpeted floor was very sticky (gross), ice machines and laundry machines were out of order, breakfast food

as i walking through the passage way going out for dinner, got hit by a metal door from the laundry room by

laundry facilities all out of order and ice machine completely empty

the place was a dump, people hanging over railing on balcony, some had laundry items on the hand rail

new washer and dryer for people who are staying and need to laundry

laundry room was a mess

tone down the chlorine in pool and laundry

in kinda of had a musty smell to, i wasn t sure if it was the room i was in or if it was the laundry room next

first floor of the hotel smelled like pets and mildew

on-site laundry

staff member used all of the washers doing personal laundry, leaving none for guests

the pool, jacuzzi, free laundry. my room was amazing..

the gym was nice

the only thing that was sad is the pool and hot tub being under construction.

were laundry and trash containers in the hallway on the first floor my entire stay

friendly staff very clean toys for kids great location

the breakfast was very good, the best experience to visit hershey s park loved it and we will back

the pool was open till 11pm, the breakfast was outstanding

the room had a lot of space and a nice kitchen the free breakfast was good pool was very nice

staff was very, very friendly. pool and fitness room were clean and well maintained.

not really impressed with breakfast

nice room. kids loved the pool. good breakfast.

awesome breakfast. very clean pool was very nice

everything breakfast eggs were not good

hotel was clean, had both an indoor and outdoor pool, beautiful outdoor seating area, laundry and helpful

hurt, the front desk lady told me i could leave, but i had a question wanting to know if they had laundry

hotel was clean, had both an indoor and outdoor pool, beautiful outdoor seating area, laundry and helpful

pets allowed

easy to find and great parking and close to local attractions

the laundry facility came in handy too; also vey clean

staff, location, laundry,and room

ample parking spaces

it was so clean. place was kids friendly and we were really happy with the size of the room.

pet fee of $120 for 2 dogs seems excessive

tthe breakfast staff were handling a large group of people in an efficient and timely manner, the food

loved everything this is a excellent exceptional hotel more than 5 stars and the pool warm and clean

friendly, super clean, and exceptional breakfast!

more parking closer to front would be nice

water glasses or cups for the kitchen, in addition to the coffee cups already supplied

my stay at this location, staff was gracious, breakfast was delicious and laundry facilities were on point

liked that it had a bar in the evening

the bed layout in the 2 queen room was fantastic for a family with kids

only issue is i book for a family of 4 two adults and two kids and they gave me a king size bed and a sofa

room service was excellent and the staff were very friendly

correctly and the room was very humid, maybe became i was on the main floor and in front of the laundry room

took a long time for the water to go down the drain in my bathroom and the laundry room was dirty and couldn't

but when my little guy got carsick the hotel staff broke my cash to give me coins for the laundry

was more like a destination hotel in that there were great amenities: a pool, great breakfast and laundry

room mix-ups with other guests, non-functional laundry, lockers, and bathroom mirrors

the breakfast could have used a few more options.

loved the pool

i liked the location. i did not eat breakfast

room was really nice and decent size , and the bed was very comfortable ud83dudc4c they have a pool which my

didn't have the breakfast cause i didn't wake up in time for it but the location was wonderful

clean clean large tv comfortable water in pool top notch fitness center excellent breakfast quick elevators

breakfast was great , room was perfect staff was wonderful amia at the front desk was so helpful

the pool and the automatic lights in the bathroom

parking free on site

quiet, clean, easy to get to nearby restaurants and stores, friendly staff, good breakfast

site laundry was available

room was above the laundry room and the washer machine was not balanced correctly, so we heard the banging while

was decent, the entire hotel was very clean smelled nice the pool an work out area all up to date along with

pool abd hot tub were very nice

kids enjoyed swimming

laundry room smelled like mold

the laundry service was free.

room was close to laundry and electricity room and every minute someone slammed doors so we could not sleep

we hated that the gym and pool were closed bc of covid 19.

probably great for kids, young adults and very tall people

laundry, placed in the hall was not replaced

very confused by 'laundry' person who was busboy/porter

a number of hotels that i can no longer stay in due to their use of scent in the rooms and in the laundry

the pool hours, gym hours, laundry facilities and that my room was located on a quiet floor.

one of the maintenance staff seemed a little annoyed that i was doing laundry when he wanted to mop (i was

hairs in the bathtub but you can tell it was cleaned so i don t know what happened there- no laundry in the

but i'm not sure if someone complained or what, an hour later, we are going to the laundry room, to dry the

to the laundry room

someone took half of my laundry away as soon as the washing cycle was complete and i was there in time

has laundry facility although i didn't use it

there were a lot of kids running around the lobby and the hallways due to a lacrosse tournament and the lobby

the pool was cold

lot of kids running around the lobby and the hallways due to a lacrosse tournament and the lobby bar closed

ask for a room on the top floor so i don't have to listen to kids running back and forth and dropping things on

facility pool was extremely small

parking lot, dirty hallways with horrid carpets and laundry carts strewn everywhere

$75 pet fee for one night is too expensive

hot breakfast but i enjoyed the continental breakfast due to restaurant not opened yet but it will be

extremely friendly staff at the bar area

location; a 10 or 15 minute shuttle ride from harrisburg airport, and a nice restaurant right next door

friendly helpful staff, calm, great location, great indoor pool, laundry, close to shopping and food in

they had a nice pool and video games, laundry facilities

laundry onsite was also perfection

there s a laundry accessible

we had to go through the pool area to get to the small arcade/laundry facility and just that small walk through

i was able to fo laundry as well

the pool was nice

they already had notes in the system about my late check out request

the breakfast was awesome and provided different options which was nice when traveling with kids

breakfast, smart tv, pool

friendly, family oriented hotel with a laundry room and great breakfast

need a larger laundry area (at least double with new machines), room was not very clean , hair in bathroom,

couldn't do laundry because the washer was moldy

food, laundry, gas, highway access right across the street

balled up straight from the laundry bag

in the bathroom drawer there was someone dirty laundry

laundry was on the otherside of the complex and the room didnt have a lot of utensils and flatware

having a full kitchen and living area is a must for our family

having full kitchen

no hot water alot a noise from kids after the posted quiet time

no resepticals for pet waste

room service was excellent, food was very good overall staff were very nice and professional

pool

so glad i discovered this pet frindly hotel a few years back

the kids loved movie nights by the pool on the weekend nights

long way to the room, the uncomfortable long way to the laundry without cameras and security and they don t

the laundry machine was a huge plus

no laundry room really. thought the pool needed maintenance.

property, staff is awesome, both indoor and outdoor pools are clean

you'd want for a family vacation; clean pool, nice playground, nice tennis courts and a gym

the room didn t not come with laundry bags

listened to laundry machine; dogs barking; weird pounding (like hammers)at 5:30am

couldn't find the laundry then found it was hidden on the third floor

free breakfast, pet friendly, location was good for my needs. friendly helpful staff.

there was also breakfast, coffee outside of breakfast, and easy parking

we had to do laundryand you had no detergent for purchase

no free breakfast

the pool was dirty and had wayyyyyy to much bleach my kids had rashes after

no pool access but we understand it needed maintenance.

no let out sofa, no kitchen, just beds and microwaves

the breakfast station there wasn t enough.

room was filthy smelled heavily of smoke in a non smoking room and had huge stains all over the place

great last minute find at great price. breakfast was included even during the covid situation.

wifi was slow.

wifi,microwave, mini fridge, tv

had washers and dryers on site, even gave me detergent for laundry

interior rooms. laundry available.

hotel had everything you could want or need including laundry facilities toiletries ice machine

laundry facilities excellent

laundry facility was close to our room

pressure in my room, the phone was broken, i had trouble with the key reader, and i was told the laundry was

i used the laundry facility and it was super convenient to have a room just down the hall from it

a laundry room was nice

we had to do some laundry

had a laundry room on sight

employees were smoking in the laundry room, just down the hall from our room

laundry soap was out

a small gym that does the

the back parking lot could have been landscaped and cleaned up better

hot items for breakfast

free laundry room just bring your own soap

the laundry option was great

the lending lockers were very useful and it was a great surprise to be able to do laundry for free

i liked having free laundry room, full fridge, stove and micro-wave

good coffee, free laundry facilities!

we used the laundry, which was so nice to have available

bar keeper great personality

weekend bar opening would have been just a little more convenient.

'continental breakfast' was the worse i have ever seen

no cereal for kids

location, staff, breakfast, laundry room, coffee corner, room was spacious and clean.

there were piles of laundry all over the front desk

wish you had change machine in laundry room.

the laundry area was super clean and easy to use

the housekeepers/laundry staff are deserved a praise they are the backbone of your establishment

the breakfast was good and the onsite laundry was convenient.

breakfast and big parking lot had a pool and fitness center and a laundry room and the shop sold detergent

the parking was very good

maybe bigger gym

common trend people having issues with not just the staff, but no option to not be disturbed with room service

no breakfast served like said juice machine was warm juice my bathroom the cover up paint on shower

about the property: it had a royal large parking lot with ample parking, a clean large lobby, the breakfast was

when booked said breakfast included. there was no breakfast

breakfast was great! room was easy to access.

the breakfast was poor

yes there was good lighting in the parking lot

the location and parking was good

finally got the wifi cut in and out and the tv froze every hour or so from 2-5 mins

price, pool, breakfast

i didn't stay at the hotel because they said they had a pool online and that is why i booked the room got there

they didn't tell you much, where thing were ice, laundry etc

we didn't use them but there were laundry facilities available and it appeared that the machines were in good

is no enough breakfast before only coffee and muffin and orange no laundry facility the blanket are not being

pool wasn t ready

fact that i was told i was not allowed on the property with my pets even tho this hotel is listed as pet friendly

the laundry room was perfect

laundry room wasn't available but if that's all i can say that was bad then this place is great.

i was charge for my pet even though it was not part of the website

go above and beyond to make pet owners comfy

pet friendly, good location, comfort height toilets

laundry

laundry and ice works

laundry was cheap but out in hallway with no privacy

dirty i said something and was told to go across from my room amd get what ever i needed from the laundry

pet friendly, which is great for some, however upon checking for bedbugs (which i do at every

ice machine.. laundry...

also provide the breakfast in the morning

parking to accommodate tractor trailers

breakfast was bagel, cereal, juice and coffee

and price, wifi and tv stuff was fine, probably tracked

the swimming poole was the only clean part of the stay

the breakfast

floor panels under the carpet, nowhere in the shower to place soap / shampoo bottle, very limited breakfast (

discussed parking my truck with collector car on a trailer and they said plenty of room to park safely

there was baby play pens in the parking lot and crackheads sitting all over the parking lot in lawn chairs

staff; heated indoor pool was nice

breakfast was really nice and a hit with my kids

ice machine and a pool staff was very friendly and the breakfast included was not bad at all

nice pool and walking distance to a mini mall

wished breakfast started a tad earlier than 630am for us business travelers

room did not have any: paper/pens no laundry bag no cups in the bathroom no extra bedding for the pull out couch

nice large rooms with a large kitchen area. laundry on site. two tvs

we were able to do our laundry in the very well equipped guest laundry

breakfast quality needs improvement !

the one bedroom suit with the kitchen was great to have with small kids

there was an outside pool, a dining area, and a cafe

full kitchen, yet no chair to eat from

restaurant was not opened for dinner, the room did not have sitting area, although it had kitchenette

pool was under maintenance

called for towels at the pool

front desk asking if one of those ladies made me feel like smacking a b no breakfast, laundry out of

they offer coined laundry but no way to get quarters even the front desk was rude when asking

also liked option for laundry

we didn't personally use or need to use the laundry or ice machine, but they were both out of order

drawers were disgusting, laundry/ice area was filthy, there was brown stuff on the walls & in the bathroom i

had to run back to laundry mat before next place

the key lock from parking lot to hallway did not work correctly. needs repair.

all first floor rooms and convenience of parking and gym.

quiet , clean. breakfast was good and layout is nice. ample parking.

asked when checking in for pet free room, then woke up next morning to find they put a dirty trucker and his

(i think i saw her in back doing laundry as i saw her pushing one of the housekeeping carts

we had to do laundry, and he was able to provide quarters to save us time and trouble

amenities (snacks, ice, laundry) were conveniently located

very poor wifi and internet connection!

not a big deal but the carpet in the hallway and elevator were a little old.

there was a lot of parking

maybe a bigger hot tub in the pool area

did not eat breakfast

pool hot tub

breakfast was great plenty of variety..

no laundry soap to purchase if could use machines another blanket would have bern

we ended up sleeping in my car in a walmart parking lot

lots of parking, quiet nice place to get away for a night or two

had a musty odor, did not look at all like the posted picture, only parking was a grass lot, room had pieces of

the lack of wifi

i was told it wasn't laundry day and there weren't any available

great location, loved the laundry only 25cents fantastic.

no change for laundry

the staff were super friendly and helpful, the room was clean, spacious and well kept, and the pool was also

breakfast was delicious ud83dude0b

they moved their bar and dinning room into a conference room

room service was great the first night.

have us the wrong type of room first, so there was no sofa bed for our kids

also, the staff for the breakfast and bar area were very efficient and so nice

location, swimming pool, comfort beds, clean bathroom