the dinning area was very clean, laundry facilities were easily accessible and free

vending machine and laundry room were hot and the dispenser for laundry soap etc

laundry facilities and gym equipment

vending machines were in the laundry room for bottled water and snacks

free hot breakfast and pool area made my stay more

the wifi could be better

staff is excellent! breakfast lady was fabulous!!

cleanliness breakfast choices

pool & exercise room were tiny but we ended up not using either

wish they had better parking options than only diamond member spots directly in front of hotel.

very nice, room clean beds very comfy breakfast great nice flat screen tv with a good variety off channels quite

parking was close to our room and

even though it was non smoking room, had a hint of smoke smell.

smoking area wall ashtray outside our door we are non smokers

the pool seemed nice even though we didn't swim

room was very big and very nice was also very clean with two levels a laundry room ice machine and pop machine

reserved 2 nights non smoking

the parking lot had many people there viewing and everyone was friendly and it was a nice experience

paid for smoking room, no ash tray, bathroom was dirty, and people fighting outside all night.

pet friendly

gym

the bed,the breakfast.

was disappointed because the restaurant the bar and the pool were all closed and it wasn't listed on the website

breakfast wasn t included with my stay.

was disappointed because the restaurant the bar and the pool were all closed and it wasn't listed on the website

new and beautiful facility! very comfortable beds. great breakfast.

breakfast was good and filling.

some of the electrical outlets didn't work. and the kids running up and down the halls.

clean, good breakfast, privacy

breakfast was great. it was nice to have a hot meal.

the staff was so friendly and helpful, the hotel was clean and looked brand new, the breakfast was one of the

breakfast was good. staff was very good

parking, great breakfast, spacious lobby, friendly staff and excellent location for shopping and

pool area was pretty small and packed when we wanted to go.

no free lunch, free dinner, 24hr pool

large laundry basket left in the dining area most of the afternoon

very friendly staff beds comfortable nice pool and hot tub

wifi was out two days

free wifi could be better

hubby and i were looking forward to soaking while the kids swam in the pool

i wish there were laundry facilities in the building

needs a laundry facility on-site.

it also doesn t have a laundry room which we could ve used to wash our girls softball jerseys for the

no laundry room

no laundry facilities and uncomfortable sofa bed.

pet friendly, close to dog park, cheap

coffee available in the morning. pet friendly.

gentleman was kind enough to let me do an early check in as i was coming from out of state, had been on the road

pet fur on the furniture

location and pet friendly

lock missing from door bathroom door was deteriorate d appears from pet damage housekeeping was not

the lights from the parking lot made the room very bright

comfortable beds, excellent breakfast. decent towels and spacious room which was clean.

very clean. excellent breakfast.

it accepts pets.

i would love to of had a laundry place and the pool to been open

parking in front of room was great

plus they put us way in the back with the pet friendly rooms

breakfast was eggs, sausage, waffles, yogurt, juice, and various pastries and oatmeal

i would love to of had a laundry place and the pool to been open

great for families with an indoor pool and laundry available

room, clean pool area, nice laundry, nice free breakfast

the room, the whole facility, pool/ hot tub, the laundry.

very accommodating to pets.

we loved the cleanliness of the hotel overall, breakfast was enjoyable, i loved having coffee/tea bar available

upon pulling the bed covers down for sleep, the smell of laundry detergent and bleach filled my senses

i wondered if it was some sort of washing machine or drier pipe or related to the laundry system

the location was close to downtown, had laundry on site, friendly staff, and a good price.

made me feel like i was going to do laundry

room was right next to the 24/7 laundry room

everything free laundry service

had to have housekeeping to clean first room after we left and laundry lady had to clean the second room

staff, location, heated inside pool, free laundry, breakfast, hot chocolate/coffee station, patio fire pit,

the pool had a good temperature and the pancakes for breakfast. free guest laundry.

breakfast was good and laundry was available for guest 24hrs

maybe more guest laundry only 1 washer/dryer

i was not happy about the gym and the breakfast, but they can not change that

that the pool closed at 8

bike in the gym wasn t working and would prefer a microwave in rooms instead of having to heat food in the

the way breakfast was set up, due to covid! there was lots of hair in the bath tub!

freshly done rooms, comfortable beds, decent breakfast, safe location, friendly staff, and guest laundry

laundry on site is a plus! pool was fun

the outside of the hotel and the pool area could really use a good cleanup (rolls of the old carpet and other

breakfast was great staff great

breakfast could be better

serviced daily, guest laundry, quiet location, access to interstate, restaurants nearby, good breakfast choices

the breakfast was minimal, could have used bagels or english muffins, maybe pancakes or waffles.

on the breakfast bar was cold as in cold cereal, bagels

breakfast was a little skimpy, but i guess it was to be expected for the rating & price.

did not get to eat breakfast as we slept it

staff, clean room, was able to park outside my door, no charge for pets, laundry facilities, room had good desk

clean rooms, friendly staff, laundry, no deposit, no pet fees

breakfast and the wifi doesn t work

and wifi worked perfectly as well

the location was very easy to find and it was kids friendly

my kids said it wasn t even worth it and they are 12 and 15

beautiful pool

much to complain about other than the pool being ice cold and i wish they served a breakfast

indoor pool water temperature was a little cool.

more governmental interference which would have allowed to in house bar and eating facilities to have been

laundry room ceiling was falling

the guest laundry room washing machine ate our quarters

breakfast was not the best as far as choices.

it had a full kitchen set up

good breakfast, amazing staff staff

hard working staff friendly, helpful directions to shops breakfast so clean and yummy

everything,pool room the room had lot of space.

breakfast good, but no coffee creamer

parking with no fault of you

could extend breakfast hours

staff was amazing laundry was free amazing area great atmosphere rooms were fabulous

- free laundry, self-serve snack food selection and price, exercise equipment, kitchen equipment and

the laundry is free

fact that you have a laundry room that is free

and use of the laundry room

lights not working, someone stole our laundry basket while our kids clothes tried to report it but nothing was

laundry room on the premises if you need to wash and dry clothes

is very helpful and friendly, rooms are clean and laundry smells really good in the morning

blonde hair in bed letting the receptionist warm your food up cause they were no microwave in laundry area as

the tv was large. the sink was updated. free wifi. the door had 2 locks on it, thank goodness.

i was forced to go and retrieve it myself from the laundry services

breakfast was good, laundry was good

the laundry is subpar, their printer barely stays connected , they serve stale bread and regular run

staff on front desk very friendly,pool area was good,plus it was great having a laundry room,loads of food places

also, because mine was an extended stay, it was extremely beneficial to have on site laundry services

laundry onsite with free products, huge plus

they do have a guest laundry room and it was clean and the washer was great

pool, gym, breakfast, and staff. having laundry facilities was great.

i understand they might not do laundry but she could have asked house keeping in the morning to do it or given

room clean with all amenities. laundry available. breakfast has a wide variety

i was told by person in laundry room they didn't have any clean new ones & go back to main desk for assistance

a/c in workout room didn t work, guest laundry was out of order, at least two people who seemed to work there

not having proper laundry facilities

i enjoyed the breakfast of biscuits and gravy and fluffy scrambled eggs.

no hot tub like in the pictures. short staffed. pool was cold for the kids.

the large rooms and pool.

building looks good from outside except for trash in the parking lot.

not what i booked and i have a 19 yr old son too , sure told me it was going to be an up charge , parking lot

in the middle and open air stairwells to rooms, not secure & no elevator, our room was over the laundry and you

laundry facilities were very expensive

someone was doing laundry at 4 am. we could hear it. also, no coffee pot.

no change machine in laundry

the kitchenette had nothing to cook with or eat from

had a small kitchenette. was perfect for what we needed.

full kitchen and living area

kitchen was very lightly stocked with only basics.

full kitchen and living area - the amount of space

also had terrible odor in kitchen, turned out to be under the sink; maybe leftover garbage

there was a full kitchen with granite countertops, and a fold out bed and chair

lots of roaches in room and dead rats in the parking lot

nothing it was out of the way poorly lite and parking lot had prostitution in it

did not stay due to the parking lot being so dark and all the old mattresses by the front door and in the parking

sits on the back of a parking lot and is hidden from public view by an abandoned overgrown building and lot

stayed here for work travel. fast check-in, decent wi-fi, and plenty of parking.

laundry facility was very inexpensive, only $1

they had a nice pool and 24 hr laundry facilities which we took advantage of

staff was friendly, and we found the laundry very convenient as our stay was a week long

you air conditioner actually worked better than other places full slection of things gto eat at breakfast bacon

wifi is a complete failure

mostly the kitchenette. but also the pool and laundry

the gym and laundry room was very helpful

free laundry and it felt like staying at home

told that the cleaning staff did not do laundry early that day so we were freezing that night even with the

free laundry was the highlight

was a noticeable oily looking film on top of the water in the pool which meant i could not use it

parking places in the front of the facility

think the pool should open earlier than 10 o

clean good parking friendly staff

heated pool, that truly is heated unlike other hotel pools, will bring us back again and again

breakfast wasn't so interesting

but, the breakfast was a charged buffet

breakfast was fine

breakfast was somewhat limited. only negative.

the pool was so tiny that we didnt even use it once

kitchen area

rooms are very comfortable and this location is pet friendly at a reasonable rate

full size refrigerator and stocked kitchen is handy for families 4

our room was clean with a fridge inside and most kitchen tools.

good location high walkability score great gym for a hotel nice outdoor areas

the laundry services were broke

too many things were being repaired - pool, guest laundry, guest printer..

the wonderful breakfast could've had more protein options

gym was very small.

beds comfy, nice location, rooms nice & clean & modern. good variety of breakfast choices.

in the morning when i was packing i was looking for a dirty laundry bag and looked in the closet

the kitchen sink did not have hot water

one bar of soap in the entire room

clean/ comfortable rooms, friendly staff, decent breakfast, country potatoes were very good.

the hotel was quiet and the breakfast had a lot to choose from

amenities including a starbucks brand coffee along with bar as well and in your room you ll get paul mitchell

i didn't get a chance to experience the swimming pool or gym for social distancing reasons but the on-site

chair handicap, despite a late reservation and full hotel, they bent over backwards to give me an early check

in, we were told that the breakfast will be for one person only (we're two adults and two kids), and will be

it would have been nice while my older kids were in the tub

collection of trash and laundry.

cleanliness, staff, laundry room, etc

the breakfast was amazing!

bonus is the wonderful warm pool

parking was a little tight especially if you're driving a larger vehicle

like that when you need to do laundry

no laundry facilities

no microwave in room , no laundry facilities

rooms were clean & comfortable and stocked with all needs except a bag for dirty laundry

i 40 access, very clean, friendly check in and plentiful parking

liked how the laundry machines were free to use

laundry room was very convenient

no breakfast but they had a kitchenette inside the room

parking arrangement was not convenient to entrance, with most spaces concentrated on one side of

they had a little convenience store inside the hotel and they had a late check out and really accommodated us

it is good to have the opportunity for doing laundry there

better signage laundry location etc

room was nice. we were charge a wifi surcharge which was not explained. hidden charges?

the breakfast isn't super. there were rarely pool towels available.

kids were running around and making a lot of noise

breakfast was fine, we wanted to be close to the interstate so location was great

pool was dirty

pool was not available for 3 days, remodel is needed for rooms, halls and lobby chairs

they could get a few more thing in the gym

grace hotel clean comfortable great breakfast great staff would definitely stay in

access to laundry room & mini kitchen/ dining facilities in room

the kitchenette, refrigerator, and laundry room were bonuses i wasn't expecting.

horrid wifi

the only thing i didn't like was a separate laundry room

also the bathroom floors were dirty, the laundry room door was broken, and the pool door locks barely worked

up on the 3rd floor laundry breakfast work out room pool

everything , breakfast, laundry was

housekeeping brought us towels once they were ready from the laundry

only thing was the lack of continental breakfast

hot breakfast would be nice. microwave only in food area, not in each room.

window smashed in lot. lack of secure parking will keep from re-visiting

the breakfast area may be the cleanest i have seen

didn't eat breakfast. i prefer hot food. not continintal food.

coffee that was served at breakfast didn t taste like coffee, it was very very watered down, but the breakfast

they seemed to be short staffed, had a hard time keeping up with laundry

also, the hotel has a laundry room with machines that only take quarters; but there is no change machine and

the workout facility is top notch, with excellent equipment, a highly clean laundry room is available for guests

modern room,setup nicely with a kitchen-would be perfect for an extended stay

rooms are vast pool and rec area are really exciting

the benefit of a laundry we can use is first class

it was a bed but not the nicest place no laundry facilities

comfortable bed, breakfast included, guest laundry, and easy access to nashville.

no laundry

no guest laundry and staff wasn t very present

laundry facilities were a plus

pool was freezing.

friendly and helpful staff rooms clean safe location free breakfast

location, room, breakfast

marijuana, property's outdated, no wifi , pool broken and we payed almost 300

no dirty laundry bags

room/bed comfy, meals acceptable. laundry facilities were good.

room was on the ground floor opposite the laundry which meant at 7am each morning i was awoken by staff yelling

staff very helpful and hotel kept to a high standard with even a guest laundry room which came in handy inexpensive

convenience to the grand ole opry there was a laundry facility and small gym there was a pancake maker at

laundry facility was great since we were there for a baseball

no staff available to cook in kitchen for hot breakfast only had coffee

the wifi was extremely slow

they even had some pool toys at the indoor pool

the grandkids really liked the indoor pool. my husband and i liked the starbucks in the lobby.

breakfast was good

only thing i didn't like was the pool was already closed for the season and it hasn't cooled down this year

com your hotel advertised a fitness center and even had images of the fitness center which was the main reason

our room was a non smoking room apparently, but people in the past, definitely have smoked in there as there

the fitness equipment was nice and was well maintained

there were homeless people sleeping in the laundry room that they had to lock out

no breakfast, no pool, no washing facilities to do laundry not the greatest value

continental breakfast, friendly staff, affordable, large rooms, exercise room, laundry facilities and excellent

the laundry machine is to high

free contential breakfast, friendly staff, cleanliness, on-site laundry facilities, on-site exercise facility

to do two loads of laundry but when i put quarters in they got stuck

did not like the fact that change is not offered at the desk for the laundry amenities

only 1 ice machine. it's on the first floor in the laundry facility.

great guest laundry, which is very reasonably priced

was disappointed that there was no daily room service

no laundry

laundry room

bathroom small, only 1 tv, no dirty laundry bags, breakfast needed to be until 1030

we liked everything however, maybe you should all think about having a laundry room on premises.

was great to come in after a long day and have a drink at the bar while the kids enjoyed a snack and hot chocolate

should be change machine and laundry soap dispenser

the dryer in the laundry room didn't work

laundry room on first floor

very comfortable, laundry staff was busy and curtious and some of the desk staff was helpful

the laundry facility was caked with mold and the dryer was broken

hotel had a laundry on site for customers

there was a guest laundry which was great when travelling

large suites and suitable for our family. great breakfast included

location was spot on and the pool was amazing

the pool was big and clean

the pool is awesome and i like that it's not so loud and it's a peaceful stay.

comfortable room and the breakfast was excellent

breakfast was delicious

seems like we saw housekeeping staff all times of the day cleaning halls, lobby, fitness area, etc

staff, good breakfast, comfortable beds, clean room, parking was a bit of a mess due to several construction

friendly and helpful staff, made change for me for laundry, helped with a reservation issue

only one ice machine in the laundry area. ones on each floor inoperable.

roaches mold in the tub dirty laundry in bathroom

no air conditioning in the elevator and the laundry room was probably 95 degrees

i was there long enough to use the laundry

i was also surprised their was no laundry room, despite having a fitness center

either weve had better in cheaper hotels no breakfast unless you pay but we knew that no guest laundry and no

had to walk past big bins of dirty laundry to get to outside room

no breakfast or laundry facilities. pool and hot tub closed at 9

the indoor pool was awesomeo

the laundry only takes quarters and the price for one load is way too high

liked the decor, the layout and laundry facilities

there was a guest laundry

noisey, our room was next to a laundry used by guests

parking could be better but overall ok

the laundry on the premises was easy to locate and use

liked that the property had kitchenettes in the room and onsite laundry facilities

laundry facility very good and reasonable cost

clean comfortable room.. quiet setting.. pet friendly

safe convenient parking lot

laundry was accessible

the indoor pool and hot tub gave the kids something to do

indoor pool, spa and breakfast was fantastic.

unsecure wifi.

nice breakfast

have used a customer laundry area

the spa was amazing!!!! couples massage with my husband!!!

atmosphere...early check in

the spa didn't sell the shampoo from the room.

we ordered room service for breakfast

location, laundry,shuttle ,staff, breakfast made our trip made our stress free and enjoyable

they even have a laundry room where you can do your laundry

your laundry bins

indoor pool was very cold

the pool was

everything is very worn in room heat unit is noisy. breakfast was less than appealing

reserved a non-smoking room and when i arrived to check in they had given my room to a

ground level parking right by the room

the continental breakfast had very little to

horrible breakfast

plenty of free parking, the breakfast was good

pool

the lobby bar was closed during my stay.

very clean! staff was friendly. pool and bar were nice. rooms are spacious and beautiful.

they even gave me some recommendations on things to do with my kids

it had laundry facilities.

laundry lady was rude and just always unpleasant and never helpful very loud full of what seems to

we asked for extra blankets the staff told us they did not have the key to the laundry room

onsight laundry

the wifi sucks and the pillows could have been better

clean and comfortable room with a swimming pool and laundry facilities!

room location on ground floor, next to laundry and ice machine, without much light or any view at all

no laundry is available

laundry was outside

poorly placed ice machine and laundry machines right next to the room for added disturbances

laundry facilities cost me extra money as it didnt work properly, gym equipment didnt work properly

and some appear to have stains that either got on in the laundry or maybe they weren't laundered at all

we ended up going to a laundry mat

useful laundry

was right next to laundry so it was a little noisy late into the night

closeness of laundry area to my room.

laundry area had a smell that was awful and you could smell it throughout the entire hallway and

bed - clean room - area seemed safe - handy laundry facility

my kids loved the pool and didn t want to leave it

needs to be a few more tables in the breakfast area