staff was friendly, and we found the laundry very convenient as our stay was a week long

laundry facility was very inexpensive, only $1

they had a nice pool and 24 hr laundry facilities which we took advantage of

my daughter really loved the pool and the breakfast was very good!

the kids loved the afternoon cookies

too many things were being repaired - pool, guest laundry, guest printer..

the laundry services were broke

ample parking

easy interstate access. clean inside and outside. parking lot was well lit.

more parking or keep the bigger trucks and moving vans with trailers from taking up 2 or 3 parking

hotel was perfect for a short-term stay the grab-and-go breakfast was convenient and the staff was very nice

overall, good facilities. good parking. good wifi.

my priorities are price, location, free parking and breakfast included

was a noticeable oily looking film on top of the water in the pool which meant i could not use it

parking places in the front of the facility

breakfast cost $13, instead of breakfast included

the pool was so tiny that we didnt even use it once

no breakfast.

desk bed unmade trash was still full room 4: tiny with non of the amenities, tv cast did not work bar was closed

plenty of parking which is appreciated

in the morning when i was packing i was looking for a dirty laundry bag and looked in the closet

clean/ comfortable rooms, friendly staff, decent breakfast, country potatoes were very good.

it was nice to have a kitchen in our room as well

the room was very clean, staff was so nice and the breakfast was hot and good

the breakfast.

the kitchen area in the room is good and would be useful if we had an extended stay

staff were very helpful and friendly,location was great,room was clean,free parking also

pool was very cold and one staff as extremely rude! otherwise very nice place

the area was very comfortable, was really nice having the kitchen area

great place if you travel with pets

areas were not clean; laundry machines smelled brutal

the gym and laundry room was very helpful

told that the cleaning staff did not do laundry early that day so we were freezing that night even with the

free laundry was the highlight

mostly the kitchenette. but also the pool and laundry

would have liked a hot tube for myself but kids loved the pool

in, we were told that the breakfast will be for one person only (we're two adults and two kids), and will be

wish there was more parking

would have liked a hot tube for myself but kids loved the pool

pet fee too high.

cleanliness, staff, laundry room, etc

collection of trash and laundry.

very nice & delicious breakfast layout both mornings

staff was efficient and friendly. room was clean and pool was clean as well!

very very comfortable bed and nice pool & gym

the only thing i didn't like was a separate laundry room

up on the 3rd floor laundry breakfast work out room pool

everything , breakfast, laundry was

housekeeping brought us towels once they were ready from the laundry

also the bathroom floors were dirty, the laundry room door was broken, and the pool door locks barely worked

and my children got to use wifi on their tablets

access to laundry room & mini kitchen/ dining facilities in room

the kitchenette, refrigerator, and laundry room were bonuses i wasn't expecting.

horrid wifi

laundry facilities were very expensive

someone was doing laundry at 4 am. we could hear it. also, no coffee pot.

no change machine in laundry

but it s the main parking lot, so unless you want people looking in your room at all hours of the day or

there was always plenty of parking

rain bill up in the parking lot

kitchen was very lightly stocked with only basics.

full kitchen and living area - the amount of space

there was a full kitchen with granite countertops, and a fold out bed and chair

also had terrible odor in kitchen, turned out to be under the sink; maybe leftover garbage

laundry lady was rude and just always unpleasant and never helpful very loud full of what seems to

it had laundry facilities.

onsight laundry

we asked for extra blankets the staff told us they did not have the key to the laundry room

we spent as little time as possible in the room and wouldn t leave our pet alone while we went out, limiting

room location on ground floor, next to laundry and ice machine, without much light or any view at all

no laundry is available

clean and comfortable room with a swimming pool and laundry facilities!

laundry was outside

poorly placed ice machine and laundry machines right next to the room for added disturbances

laundry facilities cost me extra money as it didnt work properly, gym equipment didnt work properly

we ended up going to a laundry mat

t like that our room was small and right by the laundry room for guest cause at 1:15 am it was loud

location of the room was an issue only because it was directly next to a laundry room that was going most of

useful laundry

closeness of laundry area to my room.

bed - clean room - area seemed safe - handy laundry facility

laundry area had a smell that was awful and you could smell it throughout the entire hallway and

the size of the pool was great. the breakfast was exceptional. very accommodating.

parking had to park around back low lighted and back door was lock even tho we all had key

laundry facilities were good

work perfectly especially in this hot weather, free breakfast, fitness room, laundry, clean room and bathroom

need to do lots of laundry now when we get home

guest laundry

the location of the room, the hotel laundry was on the same hallway

no laundry bag

laundry on site - and i did not want to do dry cleaning which may not have been available anyway

had a laundry facility which was very useful

they had laundry facilities there and it was very helpful and convenient

of nice features with laundry in fitness center, modern decor, very clean

shuttle was very convenient

the amenities on property were very nice with the pool being refreshingly warm and the gym providing the right

they let me check in early because my room was ready and the breakfast was super delicious.

did not have free breakfast.

the pool.

laundry room available

had to go to front desk to get laundry soap , containers were empty

they never ran out of anything so that was really nice so i like that they had laundry on the premises

would have been nice to have been pre told how much the guest laundry was and that it only took quarters

t have enough change on hand for laundry carpet was ripped and needed replacing in our room shower curtain

being outside and was told you had no laundry room, needed to wash a few things

baby friendly no laundry machines which booking

free shuttle to the airport and free breakfast.

the breakfast was excellent

all the kids running up down the halls all hours of the night.

laundry bag for the room would have been nice

there is a laundry room , indoor pool and fitness room food room has board games

breakfast, laundry, room size, airport shuttle was great

laundry as the washer would not work( accept the money) i did not find this out until after i had

laundry room, staff, free breakfast

did not have a guest laundry

no guest laundry

there was no laundry to wash and the pool was green during the summer

and no one gave me the run down about wifi or check out time

for two nights and had no room service

there is easy access laundry downstairs self service

nice gym facilities and coin operated laundry on first floor

laundry was $3 per load and $3 per dryer. expensive.

the laundry room smelled bad.

his credit card for everything, despite my completed file, and emphasis that this was a gift; the kids were to

guest laundry available very handy - $2

in at 9 pm trash on floors dirty laundry in halls

plenty of parking, laundry, gym and pool

heated pool & hot tub, room was well placed and comforting

i enjoyed the pool and the staff was very friendly. also great location

laundry piles around our room when we checked in

not sure about regulations, but no atm and coin exchange machine for laundry.

very loud, i'm assuming from the laundry on the first floor, i couldn't hear the person checking me in

to get clean towels if asked i was told all the way up till the day i checked out they where in laundry being

also, if you use the laundry onsite the dryer is not working very well and the cost to use is a little expensive

only 2 things we didn't like was the very slow elevator and the dryer in the laundry room on 6th floor

room was too small and we were next to the staff laundry room which was very noisy

fairly loud window ac. no air conditioner in guest laundry room and only 1 chair.

workers (sorry i don't remember all their names now) that gave me directions to my room, pool, laundry room,

amenities, ie breakfast, shuttle, flexibility, light dinner and happy hr

self serve laundry was expensive

low water pressure in shower and laundry was out of order

excellent services and great breakfast.

and they were kind enough to do a late check out for me

breakfast was excellent both mornings. staff very friendly.great location and very clean.

liked the quick check-in and that it had items such as a laundry center to wash clothes

soon as we stepped off the elevators the smell of mold, dirty carpet and dirty laundry hit us

laundry facilities were great and the room was a very good size for relaxing after a full day of

the room was clean, pool was nice, breakfast was ok.

the breakfast was good and had different things to choose from

location, breakfast, laundry, and airport shuttle

needless to say i never received my sheets that i asked for so i wind up washing them in their laundry facility

laundry, gym and internet/printing facilities also good

laundry was cheapest we found at $1

the price was reasonable and i liked that they had a self-serve laundry room for us to wash our clothes, as

breakfast was good too with a lot of choices

wifi could be better.

pool area was nice and breakfast buffet was yummy and filling!

shuttle bus to nashville, pool, breakfast and happy hour/social evening.

kitchen was nice

didn t provide a laundry bag for dirty clothes

the tvs have direct tv channels that was amazing and the kids enjoyed that

had another tv on the room that was no working and the kids voilf not watch it

wifi weak, i think because of location

the restaurant in the hotel was very good, complimentary margarita, fresh cookies, airport shuttle and we were

the breakfast was good

wish there was a shuttle to broadway area.

they don t have a pool, they have a type of jacuzzi that wasn t working

came back in on saturday night and could not find a parking space at all

like there is free parking

needs a laundry facility on-site.

no laundry facilities

it also doesn t have a laundry room which we could ve used to wash our girls softball jerseys for the

no laundry facilities and uncomfortable sofa bed.

i wish there were laundry facilities in the building

only thing i could see that could be improved is making it easier to get change for the laundry room

8/20 overnight worker was a bit overbearing when using the laundry facilities.

he kept following us and kept a close eye when we were heading back and forth to laundry mat

only thing i can say is to maybe have a change machine to get quarters for the laundry

the bar service was amazing

breakfast was exceptional

hotel has a great staff, is very clean, has a great complimentary breakfast

the staff was so friendly and helpful, the hotel was clean and looked brand new, the breakfast was one of the

pool area was pretty small and packed when we wanted to go.

breakfast was good. staff was very good

the bar tender on the main floor was awsome

wish the pool was open

only thing to note is that the rooftop pool is a little small

i recommend the hotel for families with kids

i recommend the hotel for families with kids

, good location had all the family we needed , such as free parking , microwave, fridge and coin laundry

laundry machines overpriced

unable to use laundry because they could not get anyone to fix it on sunday

laundry and amazing breakfast display including cereal choices, scrambled eggs with sausage and

went to use the laundry area and there was no change machine, front desk had no change available

security clean roomy breakfast on sunday is absolutely phenomenal the coffee is great brand new laundry facility

brand new laundry room

next door to the laundry facility

room was clean & smelled fresh used the laundry facilities & was impressed

had laundry facilities

the games, bar in the lobby

full bar and pool table area

our kids were in bed and it woke them up/scared them

not one pool sticks had tips on them

terrific staff, great amenities, good food and terrific bar with live music

noisy (room next to the laundry and pneumatic still all day long

actually have room service

free breakfast, no shuttle to take us around we had to uber

onsite bar friendly staff.

balcony on our room had no chairs the coffee bar didn t open until 7 the front desk associates were not there

the laundry room was filthy and machines broken

even the laundry room was dirty

good price. customer service was great. laundry facilities.

leak from the air-con which soaked the carpet, toilets were not cleaned right, facilities (laundry/vending)

room you had to ask for these from the office breakfast very basic pre packed bars etc clean good laundry no

and the little mexican or iranian woman claim she works in the laundry kept coming in my room when i'm not there

there are laundry facilities on site

the 3rd floor laundry facility

ground floor room. basic breakfast. laundry facility. very friendly and helpful staff.

did not have change to use the laundry

have used a customer laundry area

watch kids without expense

breakfast was delicious but i had kids with me (3) and it was really hard to go bck and forth tobget their food

though we didn't have long, we loved how the kids were entertained with just walking around and site seeing in

check in was so easy and our room service was awesome

no laundry.

i am not sure if it was for laundry or air but, not somewhere i would want to sit on the balcony and enjoy the

they couldn t provide anymore because laundry had gone for the day

beautiful hotel friendly staff! early check in was nice too!

to check in at 1:30pm on a sunday and they told me there was an early check in fee even though there were rooms

no laundry facility for guests

the staff wasn t helpful ladybugs infestation in the room no laundry

if i had to choose something it would be there is no laundry service

guest laundry option

no laundry room unfortunately, but that's not a big deal. tv wasn't that great.

excellent location. room was ok. able to get extra pillows. laundry facility nice. parking good.

full size laundry onsite

the breakfast did not have any non pork meat. but that is most hotel breakfast.

fully equipped kitchen and very spacious with nice outdoor pool

the room was comfortable and we loved the kitchenette

laundry room noise which the staff stopped.

wifi is really lacking

pet friendly easy access to everything

traveling with 5 kids was a little winded, especially with the car seat, but i truthfully could not complain

ordered room service for dinner and the food was delicious

when a family member used the guest laundry facility some items were stolen

is not i don't like it but atleast maybe the laundry soaps for laundry can be included in the room rate if its

the laundry facilities were much appreciated, because we hadn't packed enough clothes for an extended

the indoor pool was working just fine and my kids all enjoyed it

the kids loved the pool and the breakfast had plenty of options and was great

i was able to do laundry aswell the pool was great the staff was so nice

the high cost of the self service laundry @$10 for 1 load.

also it was great that there is a coin laundry in the hotel

get to the elevator to our room, we had to pass the laundry room, kitchen and housekeeping carts

liked happy hour and laundry facilities.

asked for more towels, didn t get them, was told we had to wait til the laundry staff came back the next day

if you need to do laundry is only 2 for wash and 1

wifi was really poor, ac was really loud/had a ringing noise. everything else was great!

a pool, cause, i have kids

airport for 6 hours and when i got to the hotel around 8:30pm i was a little surprised to see no bar or room

laundry left outside our room in the hall over night

had no soap or laundry bags

everything great breakfast bar great staff

breakfast, room service, bar service were all great.

the pool is not heated and was very cold

free and high-tech laundry facilities

for money, staff very attractive, has a laundry, a $10 per person return shuttle service to downtown

laundry and fitness room on site

very questionable people hanging around the hotel, looks like homeless people do some of their laundry at the

they did the breakfast is a really good breakfast and they supply laundry facilities

bathroom, the price, and the lack of complementary services (no free breakfast, no laundry, no

laundry

wanted a cheaper alternative to staying downtown, we chose the hilton with the convenient airport shuttle free

not e-check in 2-no room service 3-requested an ada room

food prices, no free breakfast, room service

saw a large cockroach near the laundry room and a smaller roach on the bed in our room

very comfortable, laundry staff was busy and curtious and some of the desk staff was helpful

the laundry facility was caked with mold and the dryer was broken

laundry room on first floor

should be change machine and laundry soap dispenser

complimentary breakfast was out of food by 8a on 2 out of 3 days i stayed

the kitchen (and cleaning staff) spoke no english and were a bit rude when we asked about refilling

they seemed to be short staffed, had a hard time keeping up with laundry

the workout facility is top notch, with excellent equipment, a highly clean laundry room is available for guests

also, the hotel has a laundry room with machines that only take quarters; but there is no change machine and

the rooms should not have carpet in them.

clean, huge rooms, cold ac, great staff, walking distance to great food and bars, free parking

comfortable bed, breakfast included, guest laundry, and easy access to nashville.

no guest laundry and staff wasn t very present

no laundry

it was a bed but not the nicest place no laundry facilities

the benefit of a laundry we can use is first class

to do two loads of laundry but when i put quarters in they got stuck

great guest laundry, which is very reasonably priced

did not like the fact that change is not offered at the desk for the laundry amenities

only 1 ice machine. it's on the first floor in the laundry facility.

delicious and plentiful, beds and pillows were comfortable, staff was super accommodating, free wifi, rocking

either weve had better in cheaper hotels no breakfast unless you pay but we knew that no guest laundry and no

had to walk past big bins of dirty laundry to get to outside room

no breakfast or laundry facilities. pool and hot tub closed at 9

i was also surprised their was no laundry room, despite having a fitness center

especially compared to the gaylord orpryland hotel, but it was nice enough and much easier on parking

we liked everything however, maybe you should all think about having a laundry room on premises.

bathroom small, only 1 tv, no dirty laundry bags, breakfast needed to be until 1030

laundry room

no laundry

free parking, free wifi, mall around the corner.

hotel had a laundry on site for customers

there was a guest laundry which was great when travelling

front desk clerk was most helpful and allowed an early check in

gym facilities need to be 18 or younger with parental supervision only

the gym is ultra

excellent location. amazing quality for the price! late check out is a game changer!

close to the airport. room and breakfast were great. staff was friendly.

well lit parking lot and halls

great location and the free parking

i asked for a non pet room and they said they couldn t accommodate that

first we were given a room around the corner from the front desk, across the hall from hotel laundry room

no laundry facilities for guest

room was on the ground floor opposite the laundry which meant at 7am each morning i was awoken by staff yelling

no dirty laundry bags

staff very helpful and hotel kept to a high standard with even a guest laundry room which came in handy inexpensive

laundry facility was great since we were there for a baseball

the pool water was too cold to swim.

the shuttle to downtown was great and we didn't have to hassle with parking

the bar was great.

limited parking and somewhat overpriced

laundry facilities were a plus

advertise that even though the pool is an indoor pool it isn't heated

course we stayed in december,the pool room was a little cool after dark

location, breakfast. the staff was great.

indoor pool not heated and too cold to use

large laundry basket left in the dining area most of the afternoon

breakfast was great

the work out room was being used by an employees kids for most of the time there

the young lady that maintains the breakfast bar makes you feel like you are home.

and gym were both closed

location, laundry,shuttle ,staff, breakfast made our trip made our stress free and enjoyable

your laundry bins

they even have a laundry room where you can do your laundry

coulda had a better gym. no hot tub

the staff was super friendly! the kids loved the pool!

the guest laundry was a complimentary service, which was amazing

need more working laundry machines for a hotel size that big.

nice room. nice hotel. good staff. free laundry facilities. not too far from nashville.

laundry machines were free; inside/outside pool were nice; conveniently located to downtown and

value for money, free parking included, pleasant swimming pool, laundry facilities.

liked how the laundry machines were free to use

laundry room was very convenient

parking in front for checking on was non-existant. parking lot was well lit, however.

previous occupant made bed for pet in closet put waterbowl on floor

clean, nice suite with small kitchen

like that when you need to do laundry

rooms were clean & comfortable and stocked with all needs except a bag for dirty laundry

no laundry facilities

no microwave in room , no laundry facilities

the breakfast very good. the room was very clean and organized.

better signage laundry location etc

it is good to have the opportunity for doing laundry there

there needs to be doors between the lobby and the rooms to keep it quiet too much echoing, the breakfast needs

my 6 yr old loved the pool

breakfast was great.room was quiet.

cool if there was a plastic bag for dirty laundry

there were no laundry srvices, which seems odd for an

room service was fast but the food was terrible

room service is actually reasonably priced too

$45 at check in ($15 a night) to park my car and it wasn t on their website that said parking, wifi, etc were

had empty and full beers, food laundry heck i asked if someone was staying in it

my clothes stolen from laundry and then somebody breaking in my room and stealing my stuff

raw sewage the laundry facilities took my money but didnt wash my clothes had to go to laundromat they refused

location!!! parking lot, dirty comforters, air conditioning didn t work

room with amenities for pet and smoking ,when we got here room and amenities were told didn't have any rooms

the breakfast could be a little better, but that's a quibble.

had to call the front desk to request the kids jumping in the room above stop

they even played with our kids in the evening

wifi hard to connect to

kids thought it was cool

the cook for breakfast was friendly

they could get a few more thing in the gym

love the breakfast, and the staff was so professional.

the parking lot was a sheet of ice that hadn't been plowed or salted

grace hotel clean comfortable great breakfast great staff would definitely stay in

noisey, our room was next to a laundry used by guests

liked the decor, the layout and laundry facilities

there was a guest laundry

the laundry only takes quarters and the price for one load is way too high

are both coffee lovers, we found the coffee to be very weak, both in the room and in the breakfast area