access to laundry room & mini kitchen/ dining facilities in room

the kitchenette, refrigerator, and laundry room were bonuses i wasn't expecting.

horrid wifi

the only thing i didn't like was a separate laundry room

housekeeping brought us towels once they were ready from the laundry

everything , breakfast, laundry was

up on the 3rd floor laundry breakfast work out room pool

also the bathroom floors were dirty, the laundry room door was broken, and the pool door locks barely worked

after room service was there we always had to go to the office they'd only leave 2 towels/ 2 washcloths

it had laundry facilities.

onsight laundry

laundry lady was rude and just always unpleasant and never helpful very loud full of what seems to

we asked for extra blankets the staff told us they did not have the key to the laundry room

at front desk worked with me for early check in which i appreciated very much

poorly placed ice machine and laundry machines right next to the room for added disturbances

no laundry is available

clean and comfortable room with a swimming pool and laundry facilities!

room location on ground floor, next to laundry and ice machine, without much light or any view at all

laundry was outside

location of the room was an issue only because it was directly next to a laundry room that was going most of

and some appear to have stains that either got on in the laundry or maybe they weren't laundered at all

t like that our room was small and right by the laundry room for guest cause at 1:15 am it was loud

laundry facilities cost me extra money as it didnt work properly, gym equipment didnt work properly

was right next to laundry so it was a little noisy late into the night

laundry area had a smell that was awful and you could smell it throughout the entire hallway and

bed - clean room - area seemed safe - handy laundry facility

closeness of laundry area to my room.

also the following day late in the evening we had to call room service to come and clean the room when they had

my kids loved the pool and didn t want to leave it

laundry, exercise room, convenient to restaurant, live music and supply store

the location of the room, the hotel laundry was on the same hallway

the laundry unit was out of order :(

need to do lots of laundry now when we get home

laundry facilities were good

the breakfast was good as well

stay i shouldn’t have to pay to park first time for me, i did not like i had to pay if i wanted breakfast

we did not use the pool or fitness center

they let me check in early because my room was ready and the breakfast was super delicious.

their inefficiency-no one answers the phone -hence no shuttle as advertised so a $30 taxi fare

they had laundry facilities there and it was very helpful and convenient

no laundry bag

had a laundry facility which was very useful

laundry on site - and i did not want to do dry cleaning which may not have been available anyway

of nice features with laundry in fitness center, modern decor, very clean

staff were lovely, i needed some quarters for the laundry, and the amazing lady on the reception went to her

need to have change for the laundry at the front desk

they never ran out of anything so that was really nice so i like that they had laundry on the premises

had to go to front desk to get laundry soap , containers were empty

laundry facilities

being outside and was told you had no laundry room, needed to wash a few things

baby friendly no laundry machines which booking

free shuttle to the airport and free breakfast.

left earlier than breakfast

the breakfast buffet was $10 and not grand, i would have bought it for $5; both days.

laundry room, staff, free breakfast

breakfast, laundry, room size, airport shuttle was great

laundry bag for the room would have been nice

liked that they had a laundry room

laundry as the washer would not work( accept the money) i did not find this out until after i had

the laundry room smelled bad.

laundry was $3 per load and $3 per dryer. expensive.

nice gym facilities and coin operated laundry on first floor

there is easy access laundry downstairs self service

the airport shuttle driver was great too

did not have a guest laundry

no guest laundry

there was no laundry to wash and the pool was green during the summer

room service

shuttle service, convenience to airport and restaurants. front desk person was awesome.

in at 9 pm trash on floors dirty laundry in halls

plenty of parking, laundry, gym and pool

guest laundry available very handy - $2

heated pool & hot tub, room was well placed and comforting

fix the equipment in the gym

to get clean towels if asked i was told all the way up till the day i checked out they where in laundry being

were trying to spot clean, however, it did not dry in time and made the room smell like damp laundry

also, if you use the laundry onsite the dryer is not working very well and the cost to use is a little expensive

the hotel charges for laundry and won't give you quarters

have never been to a hotel that did not come in daily and remove trash and dirty laundry but this location never

liked the quick check-in and that it had items such as a laundry center to wash clothes

soon as we stepped off the elevators the smell of mold, dirty carpet and dirty laundry hit us

laundry facilities were great and the room was a very good size for relaxing after a full day of

had a great experience that started with the shuttle ride from the airport with the hotel employee

pet friendly stay we ve had hands down

only 2 things we didn't like was the very slow elevator and the dryer in the laundry room on 6th floor

room was too small and we were next to the staff laundry room which was very noisy

fairly loud window ac. no air conditioner in guest laundry room and only 1 chair.

workers (sorry i don't remember all their names now) that gave me directions to my room, pool, laundry room,

room was super clean and the pool was great

self serve laundry was expensive

low water pressure in shower and laundry was out of order

shuttle service was exceptional and the driver was friendly, helpful and informative.

wifi was very spotty or did not work at all. had business i could not accomplish.

advertised a kitchen it didnt have a kitchen it had a microwave and a fridge that is not a kitchen

was great, the suite was very big and comfy, very clean, staff was great and good breakfasts

wifi could be better.

i really liked the rooms and the breakfast was good ( for free)

was exceptional except my kitchen didn't have all the equipment needed had to keep calling for

room backed up to kitchen

needless to say i never received my sheets that i asked for so i wind up washing them in their laundry facility

laundry, gym and internet/printing facilities also good

free airport shuttle. laundry room breakfast bed comfort proximity to airport

the price was reasonable and i liked that they had a self-serve laundry room for us to wash our clothes, as

location, breakfast, laundry, and airport shuttle

the bar was tasty

clean quiet, comfortable. great front desk man. close parking easy in/out

called ahead to ask if someone could greet me on arrival to direct me to a parking spot bc i was arriving with

chair handicap, despite a late reservation and full hotel, they bent over backwards to give me an early check

parking was free

the laundry services were broke

too many things were being repaired - pool, guest laundry, guest printer..

the wonderful breakfast could've had more protein options

friendly, helpful employees & comfortable beds. great parking.

gym was very small.

in the morning when i was packing i was looking for a dirty laundry bag and looked in the closet

kitchen facilities and hospitality of the front desk representative, hotel employee made our trip a

no dishes in kitchenette, unable to cook

they let us bring our pups with us. it s clean and has a kitchen right in the room. very nice.

the pool doesn t open until 10am, dumbest thing i ve ever heard of.

didn t provide a laundry bag for dirty clothes

wifi sucked 100%

staff member was very friendly, even upgraded our room with no extra charge when she saw we had kids with us

wish i could have stayed longer and had time to lounge at the pool

nice room, breakfast, pool, and even airport shuttle all for a great price

parking was sometimes hard to find

the gentleman who took me to the airport on the shuttle was very kind and helpful as well

the beds were very comfortable and i got a good nights rest. parking was free.

the rooms were comfy. the hot tub was amazing. the gym was pretty good to.

breakfast was enjoyable and the staff was very personable n accommodating

cleanliness, staff, laundry room, etc

collection of trash and laundry.

tight parking

parking the first night was over booked. no problems the second night

not easy to get logged in to the hotels wifi

8/20 overnight worker was a bit overbearing when using the laundry facilities.

only thing i can say is to maybe have a change machine to get quarters for the laundry

he kept following us and kept a close eye when we were heading back and forth to laundry mat

only thing i could see that could be improved is making it easier to get change for the laundry room

the gym was also well equipped

laundry facility was very inexpensive, only $1

they had a nice pool and 24 hr laundry facilities which we took advantage of

staff was friendly, and we found the laundry very convenient as our stay was a week long

the kids loved the cinnamon toast walffles!

breakfast was just okay

unable to use laundry because they could not get anyone to fix it on sunday

laundry machines overpriced

laundry and amazing breakfast display including cereal choices, scrambled eggs with sausage and

, good location had all the family we needed , such as free parking , microwave, fridge and coin laundry

when we asked to purchase laundry detergent to wash our clothes; they were out of that too

the water didn t get hot in the shower, no iron in room, pool facilities closed.

was pet friendly

bar down stairs was completely under stocked i asked for 3 different things off the menu and they

know this is knipicking, but the staff, especially the bar tender made me (and other guests) feel like we were

we got food and drinks from the bar and the nashville hot chicken and waffles was definitely a 10/10

security clean roomy breakfast on sunday is absolutely phenomenal the coffee is great brand new laundry facility

brand new laundry room

room was clean & smelled fresh used the laundry facilities & was impressed

next door to the laundry facility

had laundry facilities

noisy (room next to the laundry and pneumatic still all day long

staff was great. proximity to airport and the shuttle service were positives as well.

lobby drink bar was nice and service was good, but price of a glass of wine was a little steep

i wish there was shuttle service to downtown nashville

so happy the shuttle driver was able to drop us off and pick us back up in

a few steps away, everything is brand new, clean room and nice bathroom & shower, rooftop pool & bar provides

there were 12 of us 6 adults 6 kids and they were more than welcoming ♥️ and did i say the location was a

our stay was short and i would have love to enjoy the internal amenities within the hotel: gym; restaurants,

the roof top bar and sitting area the view was amazing

wish the pool was open

laundry room was clean

even the laundry room was dirty

good price. customer service was great. laundry facilities.

room you had to ask for these from the office breakfast very basic pre packed bars etc clean good laundry no

leak from the air-con which soaked the carpet, toilets were not cleaned right, facilities (laundry/vending)

tha laundry 24hr

there are laundry facilities on site

did not have change to use the laundry

were alot of druggies there i went to do my laundry and there was a homeless man asleep on the

ask me if i wanted front or back, jamie head of house did a good job on my room, and michelle in laundry was

there is not enough handicap parking. the only complaint.

overall, good facilities. good parking. good wifi.

parking.

the pool and breakfast hours could be a little longer.

recommend more variety options at breakfast

the pool was cold.

no breakfast.

parking and restaurant

breakfast was fine

breakfast wasn't so interesting

the staff wasn t helpful ladybugs infestation in the room no laundry

no laundry facility for guests

no laundry room unfortunately, but that's not a big deal. tv wasn't that great.

it doesn't have laundry

wasn t the cleanest no laundry bags, no do not disturb sign, toilet stopped up first time we used it, ac unit

no laundry.

i am not sure if it was for laundry or air but, not somewhere i would want to sit on the balcony and enjoy the

they couldn t provide anymore because laundry had gone for the day

easy long term car parking and great shuttle to airport

loved the restaurant and bar staff

excellent location. room was ok. able to get extra pillows. laundry facility nice. parking good.

full size laundry onsite

kitchen was great

we would have loved to have had the pool open.

the kitchen and shower

laundry room noise which the staff stopped.

24 hours pool!!

comfortable beds and kitchenette.

we got a room by the stairs and with 3 young kids it was very frustrating bc there was so much noise all around

so kind and friendly melissa in the bar was so nice great conversation

get to the elevator to our room, we had to pass the laundry room, kitchen and housekeeping carts

i was able to do laundry aswell the pool was great the staff was so nice

on site laundry facility for guests 9

liked happy hour and laundry facilities.

hotel has a laundry facility if needed & a gym

the kitchen area in the room is good and would be useful if we had an extended stay

finding parking was difficult

there breakfast was 8/10 very big selection

the area was very comfortable, was really nice having the kitchen area

clean. i didn't bring my pet, but cool that they allow pets in a nice hotel.

is not i don't like it but atleast maybe the laundry soaps for laundry can be included in the room rate if its

the laundry facilities were much appreciated, because we hadn't packed enough clothes for an extended

when a family member used the guest laundry facility some items were stolen

gym and pool area was clean

the shuttle driver was very nice and helpful

asked for more towels, didn t get them, was told we had to wait til the laundry staff came back the next day

if you need to do laundry is only 2 for wash and 1

the hotel is pet friendly and the wet pet smell was strong, at least on the 1st floor where we were

the shuttle only runs from 4am to midnight, and my gramma needed to be out around 3am for her flight

airport for 6 hours and when i got to the hotel around 8:30pm i was a little surprised to see no bar or room

laundry and fitness room on site

very questionable people hanging around the hotel, looks like homeless people do some of their laundry at the

for money, staff very attractive, has a laundry, a $10 per person return shuttle service to downtown

they did the breakfast is a really good breakfast and they supply laundry facilities

free and high-tech laundry facilities

bathroom, the price, and the lack of complementary services (no free breakfast, no laundry, no

laundry

have a severe pet allergy and notified clerk of that before check-in

i liked that it had a gym.

lauren at the bar was the best, definitely would be the reason i visit again

complimentary breakfast was out of food by 8a on 2 out of 3 days i stayed

the kitchen (and cleaning staff) spoke no english and were a bit rude when we asked about refilling

had no soap or laundry bags

laundry left outside our room in the hall over night

hotel opted us out of room service and the room placement near the elevators was not good; constant dinging

i just hate the pet friendly place especially doing the happy hour and food servicing time

free shuttle, omelet bar at breakfast

then after we had about 6 people in line to register i went back and found a person in the laundry room to go

free laundry and it felt like staying at home

mostly the kitchenette. but also the pool and laundry

the gym and laundry room was very helpful

free laundry was the highlight

seem old out dated for the price, laundry hard rough dried, no coffee in room, bed look half made

you turned around it was something new or cool like the laundry station was free amazing, the pool was amazing

value for money, free parking included, pleasant swimming pool, laundry facilities.

need more working laundry machines for a hotel size that big.

nice room. nice hotel. good staff. free laundry facilities. not too far from nashville.

have used a customer laundry area

how far to walk to your room. need golf cart to take you and luggage.

breakfast was delicious but i had kids with me (3) and it was really hard to go bck and forth tobget their food

my wife used the relache spa for the first time and she was blown away by the staff and the facilities down

negative was the early closing of the delta delight yogurt shop, hundreds of young girls from the gymnastics

the dryer in the laundry room didn't work

saw a large cockroach near the laundry room and a smaller roach on the bed in our room

very comfortable, laundry staff was busy and curtious and some of the desk staff was helpful

laundry room on first floor

the laundry facility was caked with mold and the dryer was broken

either weve had better in cheaper hotels no breakfast unless you pay but we knew that no guest laundry and no

no breakfast or laundry facilities. pool and hot tub closed at 9

i was also surprised their was no laundry room, despite having a fitness center

had to walk past big bins of dirty laundry to get to outside room

the heated pool was not really heated

did not like the fact that change is not offered at the desk for the laundry amenities

only 1 ice machine. it's on the first floor in the laundry facility.

great guest laundry, which is very reasonably priced

to do two loads of laundry but when i put quarters in they got stuck

good wifi

also, the hotel has a laundry room with machines that only take quarters; but there is no change machine and

they seemed to be short staffed, had a hard time keeping up with laundry

the workout facility is top notch, with excellent equipment, a highly clean laundry room is available for guests

i purchased a double-queen room, consisted of two windows facing the opryland hotel, a full sized kitchen, stove

the beds and pillows... not enough disabled parking spaces...

the benefit of a laundry we can use is first class

no guest laundry and staff wasn t very present

it was a bed but not the nicest place no laundry facilities

no laundry

comfortable bed, breakfast included, guest laundry, and easy access to nashville.

cool if there was a plastic bag for dirty laundry

there were no laundry srvices, which seems odd for an

i was given breakfast vouchers but was not told that i couldn't use that with room service so i ended up paying

so much fun. bar was the best. carrie the bartender was awesome. food was great. room was comfy.

the line to check in was so long due to them not allowing early check in, and our bedding in the room was wet

no laundry

we liked everything however, maybe you should all think about having a laundry room on premises.

bathroom small, only 1 tv, no dirty laundry bags, breakfast needed to be until 1030

laundry room

view from my room really wasn't great, and the fact that i went out of season so the pool wasn't in use

there was a guest laundry which was great when travelling

hotel had a laundry on site for customers

was great, had all you would need for a comfortable stay, breakfast was good, pool was also on the right side

there was just the best lady working the breakfast (she called herself

room service nocking on door at 8 am to see if we needed

location, laundry,shuttle ,staff, breakfast made our trip made our stress free and enjoyable

your laundry bins

they even have a laundry room where you can do your laundry

indoor pool was very cold

wifi hard to connect to and slow

had empty and full beers, food laundry heck i asked if someone was staying in it

raw sewage the laundry facilities took my money but didnt wash my clothes had to go to laundromat they refused

my clothes stolen from laundry and then somebody breaking in my room and stealing my stuff

3 days u gotta pay 100 dollar security deposit u get back when u check out plus u don't get any room service &

and one was smoking a crack pipe on the side of the building

laundry facility was great since we were there for a baseball

the pool was never crowded and a nice size so i could swim without kids playing

would have loved an outdoor pool rather than indoors

no staff available to cook in kitchen for hot breakfast only had coffee

wifi was not free, my credit card was charged a fee, would like to have had access to an ice

first we were given a room around the corner from the front desk, across the hall from hotel laundry room

convenience to the grand ole opry there was a laundry facility and small gym there was a pancake maker at

no laundry facilities for guest

i got a $10 roll of quarters to do laundry and it was short 50 cents

until 5am, which was great because we couldn t even rest until we had put every single bit of laundry in the

free breakfast

candy and peanut butter was spread on the walls and the beds look like kids were jumping in them before i got

kids above room 315 was running and and jumping early in the morning and late in evening

we where the only ones i saw with kids

) wifi was unavailable for over 24hrs, and room smelled sour

the breakfast area may be the cleanest i have seen

there s a free parking lot, and shuttle services are available to downtown nashville

excellent location. amazing quality for the price! late check out is a game changer!

the only thing i would add is a protein to the breakfast

coffee that was served at breakfast didn t taste like coffee, it was very very watered down, but the breakfast

laundry facilities were a plus

indoor pool and free breakfast

wifi didn t work well. i think every 15 minutes i was kicked off and had to connect again.

the pool is fantastic! over all ,great place to stay at a good price!!!

wifi on the smart tv was a little janky but it was understandable with how many people were using

no ice or vending machines and laundry facility

rotted you could see in from the outside jacuzzi tub was dirty pieces hanging off the side of it wifi didn't

wifi was terrible

breakfast was ok

around our car, there was a couple fight to the point of almost physical violence in the parking lot

the fitness room was closed, the pool was closed, and the laundry was closed

the laundry, and fitness room were out of service

hygiene items in the room from previous guests, no coffee pods found used in the machine, offer laundry area

we were there with two family and this give the kids nothing to do

where the room was located the back parking lot

laundry machines require online registration and spend more more (there is a minimum required to

good price...fairly new, nice pool and laundry, decent breakfast

although hotel had laundry (w 1 washing machine and 2 driers) hotel had zero quarters available as change for

we also used the laundry washer and drier for our soaked clothes

fact they offer on site laundry, and don t carry enough quarters to satisfy their guests trying to use the

of cleanliness in the hallway, stairwell, laundry room; trash everywhere; my room floor was very very nasty as

i wish the wifi password was easy to find

is no hotel for people with kids

them hanging on the stairs you have people coming from out of town trying to lay their heads with kids and this

the parking.not enough for the side of the building we was on

parking

it also doesn t have a laundry room which we could ve used to wash our girls softball jerseys for the

no laundry facilities and uncomfortable sofa bed.

no laundry room

no laundry facilities

needs a laundry facility on-site.

guest laundry was convenient to have

within walking distance to downtown, spacious room, very clean, laundry facilities, gas station for groceries

laundry to do our washing

are small, the noise from the laundry was loud as it was adjacent to my room

really no complaints. a change machine in the laundry room would be beneficial.