rooms were clean & comfortable and stocked with all needs except a bag for dirty laundry

no microwave in room , no laundry facilities

like that when you need to do laundry

no laundry facilities

and very clean, the whole building smells nice, good breakfast, gym, easy access to elevator from parking

laundry room was very convenient

liked how the laundry machines were free to use

loved all the amenities: pool, office/work room, cubbard supplies.

parking in front for checking on was non-existant. parking lot was well lit, however.

ample parking

better signage laundry location etc

it is good to have the opportunity for doing laundry there

clean fitness room with available towels, outdoor pool

were exceptional, pet friendly, great staff were very welcoming after a long day of traveling

breakfast was good we were a little late to it

love the breakfast, and the staff was so professional.

they could get a few more thing in the gym

breakfast with a lot of choices

parking was also good. no complaints.

breakfast was fine, we wanted to be close to the interstate so location was great

i used the laundry facilities and even that room was clean

no breakfast, no pool, no washing facilities to do laundry not the greatest value

there were homeless people sleeping in the laundry room that they had to lock out

free contential breakfast, friendly staff, cleanliness, on-site laundry facilities, on-site exercise facility

the laundry machine is to high

they allow pets for a nominal fee which was nice

though there was wnough parking

there is adequate parking and nice amenities and pool

think i was in a pet friendly room, wasn't informed of that

parking lot was a bit small and due to my daily schedule keeping out late i had to park farther

comfortable room and the breakfast was excellent

pool under reno, but otherwise a great stay

staff, very clean, good breakfast with plenty of choices, good size bathroom, plenty of hot water, and great

little hard to find the drive way, you pull into another hotels parking lot that shares a drive

great breakfast and clean rooms.

only one ice machine in the laundry area. ones on each floor inoperable.

roaches mold in the tub dirty laundry in bathroom

friendly and helpful staff, made change for me for laundry, helped with a reservation issue

no air conditioning in the elevator and the laundry room was probably 95 degrees

i was there long enough to use the laundry

noisey, our room was next to a laundry used by guests

the laundry only takes quarters and the price for one load is way too high

liked the decor, the layout and laundry facilities

there was a guest laundry

is okay but surrounded by other less-expensive hotels that made it difficult to reach the right parking lot

laundry was accessible

great breakfast. a very nice benefit of staying there.

customer service, breakfast, & pool was okay

gym was under construction during stay

the room size was great. the breakfast was delicious.

liked that the property had kitchenettes in the room and onsite laundry facilities

laundry facility very good and reasonable cost

the laundry on the premises was easy to locate and use

new , clean with full kitchen in room

claim to have semi parking but not the easiest to get into

ground level parking right by the room

the continental breakfast had very little to

the quilt was full of cigarette burn holes even though the room was non-smoking

booked a smoking room and had no ashtray

reserved a non-smoking room and when i arrived to check in they had given my room to a

kitchen was very lightly stocked with only basics.

full kitchen and living area - the amount of space

there was a full kitchen with granite countertops, and a fold out bed and chair

also had terrible odor in kitchen, turned out to be under the sink; maybe leftover garbage

we stayed a full week, we liked having a full kitchen to cook in

laundry facilities were very expensive

someone was doing laundry at 4 am. we could hear it. also, no coffee pot.

no change machine in laundry

the outside was was well lit since we went through the side doors to our room from our parking spot

was given no access code for wifi

then after we had about 6 people in line to register i went back and found a person in the laundry room to go

free laundry and it felt like staying at home

free laundry was the highlight

areas were not clean; laundry machines smelled brutal

the gym and laundry room was very helpful

full size refrigerator and stocked kitchen is handy for families 4

breakfast was nice. location was great for shopping.

location is great breakfast was good good parking all looked very nice

the hotel is also pet friendly, which is a huge thing for us considering this was and will be our main reason

the kids loved the fire pit, hot cocoa, and pool, too

we did not eat breakfast but everything else was excellent!

free parking

pool smelled like old dirty feet, so bad my fiance was only in it a couple seconds and we literally

breakfast was not included with room

is shared by holiday inn and avid, customers of avid received free breakfast, and avid is pet friendly

we enjoyed the pool, comfortable bed, and friendly staff.

good breakfast with many options

and in downtown nashville, recommended a good place to eat, informed me of the breakfast and of wifi

recommend more variety options at breakfast

was a noticeable oily looking film on top of the water in the pool which meant i could not use it

they had a nice pool and 24 hr laundry facilities which we took advantage of

staff was friendly, and we found the laundry very convenient as our stay was a week long

laundry facility was very inexpensive, only $1

wifi kept going in and out

immaculate, convenient to nashville. safe parking and wonderful beds!

too many things were being repaired - pool, guest laundry, guest printer..

the laundry services were broke

easy accessibility . great breakfast! jessi ann very helpful and kind at front desk!

was not pet freindly

the wonderful breakfast could've had more protein options

in the morning when i was packing i was looking for a dirty laundry bag and looked in the closet

the room was very clean, staff was so nice and the breakfast was hot and good

limited options for breakfast

one bar of soap in the entire room

breakfast options was very average and expected

collection of trash and laundry.

cleanliness, staff, laundry room, etc

not easy to get logged in to the hotels wifi

breakfast could have been better, and the handicap lift in the pool did not work

breakfast - lots of choices and variety room - clean!!

parking lot is pretty far from the front door

parking was free

it was like going to a spa!! the fire pit and waterfall out back and the pool was exceptional!

i didn't get a chance to experience the swimming pool or gym for social distancing reasons but the on-site

would have liked a hot tube for myself but kids loved the pool

vending machines were in the laundry room for bottled water and snacks

the dinning area was very clean, laundry facilities were easily accessible and free

laundry facilities and gym equipment

vending machine and laundry room were hot and the dispenser for laundry soap etc

breakfast could have lasted a little longer

was an odor that felt like it was hiding something like smoking

non-smoking room had been smoked in. our sinuses were bad. repairs needed

paying for pet

breakfast was solid

the staff was very friendly and helpful. breakfast was very good.

thing was not being told what i was allowed to do as in the gym or pool etc

staff is excellent! breakfast lady was fabulous!!

everything was great! friendly staff, great breakfast, pool and clean!

fan in bathroom was noisy pool was closed

we did not eat breakfast.

the hotel was craxy busy with lots of kids running around but the staff continued to clean and keep things

the parking lot isn t very

gym small but has enough to do a short workout

) roaming the hotel parking lot and facilities, making ride comments on the elevators, etc

the wifi was great and the tv s. in the rooms were really big

new very clean facilities. heated pool was great! staff was very helpful and friendly.

that there weren t any bar seats

the bed,the breakfast.

it's clean, comfortable, great staff, great private location and great parking

didn't eat breakfast

room was very big and very nice was also very clean with two levels a laundry room ice machine and pop machine

made a reservation for 1 room for 2 people, non smoking

people downstairs in the parking lot having some sort of domestic dispute

the only rooms that had the jacuzzi tub were smoking rooms

smoking in rooms

breakfast was good. staff was very good

breakfast was excellent; good variety and plenty of seating

the staff was so friendly and helpful, the hotel was clean and looked brand new, the breakfast was one of the

breakfast was exceptional

breakfast was delicious with good choices

the only thing i didn't like was a separate laundry room

also the bathroom floors were dirty, the laundry room door was broken, and the pool door locks barely worked

everything , breakfast, laundry was

housekeeping brought us towels once they were ready from the laundry

up on the 3rd floor laundry breakfast work out room pool

the indoor pool

access to laundry room & mini kitchen/ dining facilities in room

the kitchenette, refrigerator, and laundry room were bonuses i wasn't expecting.

horrid wifi

no laundry room

i wish there were laundry facilities in the building

no laundry facilities

no laundry facilities and uncomfortable sofa bed.

it also doesn t have a laundry room which we could ve used to wash our girls softball jerseys for the

large laundry basket left in the dining area most of the afternoon

i'd love if there were some shadows in the parking lot as the car got very hot under the sun.

tight on parking.

pool area was super clean

very clean and up to date. pool area was clean and well maintained.

onsight laundry

we asked for extra blankets the staff told us they did not have the key to the laundry room

it had laundry facilities.

laundry lady was rude and just always unpleasant and never helpful very loud full of what seems to

its clean n reasonable price and no pet charge

clean and comfortable room with a swimming pool and laundry facilities!

no laundry is available

room location on ground floor, next to laundry and ice machine, without much light or any view at all

laundry was outside

poorly placed ice machine and laundry machines right next to the room for added disturbances

and some appear to have stains that either got on in the laundry or maybe they weren't laundered at all

having laundry onsite is convenient

we noticed the laundry area door was always open which most likely contributed to the smell

location of the room was an issue only because it was directly next to a laundry room that was going most of

was right next to laundry so it was a little noisy late into the night

closeness of laundry area to my room.

bed - clean room - area seemed safe - handy laundry facility

laundry area had a smell that was awful and you could smell it throughout the entire hallway and

the kids enjoyed the indoor pool on a cold gloomy day

gym equipment was rusted the pool area smelled like a wet dog the door jams was rusted property was

need to do lots of laundry now when we get home

the laundry unit was out of order :(

work perfectly especially in this hot weather, free breakfast, fitness room, laundry, clean room and bathroom

laundry, exercise room, convenient to restaurant, live music and supply store

the location of the room, the hotel laundry was on the same hallway

had a laundry facility which was very useful

laundry on site - and i did not want to do dry cleaning which may not have been available anyway

no laundry bag

of nice features with laundry in fitness center, modern decor, very clean

they had laundry facilities there and it was very helpful and convenient

not clear that you had to phone in advance for the shuttle from the airport wording on the website needs

no drinks at the bar save for beer, despite menus suggesting otherwise

clean, attractive, convenient, free shuttle

close to airport w free shuttle service

the breakfast was good as well

laundry room available

t have enough change on hand for laundry carpet was ripped and needed replacing in our room shower curtain

would have been nice to have been pre told how much the guest laundry was and that it only took quarters

need to have change for the laundry at the front desk

guest laundry doesn t have the soap so i have to walked to walgreens

being outside and was told you had no laundry room, needed to wash a few things

baby friendly no laundry machines which booking

the pool was nasty and hadn t been cleaned in a while!

told are it seem as though the breakfast in the morning was free only to find out that it is $10 buffett

of 5 days, i got no room service on 2 days

laundry bag for the room would have been nice

there is a laundry room , indoor pool and fitness room food room has board games

liked that they had a laundry room

laundry as the washer would not work( accept the money) i did not find this out until after i had

laundry room, staff, free breakfast

did not have a guest laundry

no guest laundry

there was no laundry to wash and the pool was green during the summer

everything else ok, but room service (cleaning) didn't work as expected.

breakfast was great

nice gym facilities and coin operated laundry on first floor

there is easy access laundry downstairs self service

laundry was $3 per load and $3 per dryer. expensive.

the laundry room smelled bad.

the breakfast was amazing

in at 9 pm trash on floors dirty laundry in halls

plenty of parking, laundry, gym and pool

guest laundry available very handy - $2

the room was very small and so was the bathroom. parking was a frustrating.

advertised a hot tub, gym, and breakfast

were trying to spot clean, however, it did not dry in time and made the room smell like damp laundry

laundry piles around our room when we checked in

very loud, i'm assuming from the laundry on the first floor, i couldn't hear the person checking me in

were put in room next to laundry and fitness rooms

not sure about regulations, but no atm and coin exchange machine for laundry.

room was too small and we were next to the staff laundry room which was very noisy

fairly loud window ac. no air conditioner in guest laundry room and only 1 chair.

workers (sorry i don't remember all their names now) that gave me directions to my room, pool, laundry room,

only 2 things we didn't like was the very slow elevator and the dryer in the laundry room on 6th floor

nice pool area and hot tub

self serve laundry was expensive

low water pressure in shower and laundry was out of order

breakfast was excellent both mornings. staff very friendly.great location and very clean.

excellent services and great breakfast.

excellent staff shuttle

the price was reasonable and i liked that they had a self-serve laundry room for us to wash our clothes, as

location, breakfast, laundry, and airport shuttle

free airport shuttle. laundry room breakfast bed comfort proximity to airport

laundry was cheapest we found at $1

laundry, gym and internet/printing facilities also good

liked the quick check-in and that it had items such as a laundry center to wash clothes

laundry facilities were great and the room was a very good size for relaxing after a full day of

soon as we stepped off the elevators the smell of mold, dirty carpet and dirty laundry hit us

that was available for my kids to stay in was torn

my family enjoyed the pool everyday

very comfortable rooms, lodge area; a great breakfast; excellent bed and linens.

was extremely impressed with how very large my suite was, particularly the kitchen, which was clean, modern and

no paper towels in kitchen or kitchen soap.

the pool breakfast the staff

kitchen was nice

wish the pool was open

we enjoyed time at the rooftop bar area and the bartender was nice

the pool was not open

only thing to note is that the rooftop pool is a little small

a few steps away, everything is brand new, clean room and nice bathroom & shower, rooftop pool & bar provides

shuttle to the city

the number of occupants that the room holds, no bedding in the room for the sofa bed, hot tub had kids in it

this hotel doesn t have a swimming pool.

i know there is nothing you can probably do about it, but you really need a pool

like there is free parking

didn t provide a laundry bag for dirty clothes

location breakfast shuttle

breakfast bar offered choices- good variety of coffee possibilities

the wifi was a little difficult to access but we figured it out

the pool was clean

only thing i could see that could be improved is making it easier to get change for the laundry room

8/20 overnight worker was a bit overbearing when using the laundry facilities.

only thing i can say is to maybe have a change machine to get quarters for the laundry

he kept following us and kept a close eye when we were heading back and forth to laundry mat

kids enjoyed the guitar shaped outdoor pool

when we asked to purchase laundry detergent to wash our clothes; they were out of that too

laundry machines overpriced

, good location had all the family we needed , such as free parking , microwave, fridge and coin laundry

went to use the laundry area and there was no change machine, front desk had no change available

laundry and amazing breakfast display including cereal choices, scrambled eggs with sausage and

next door to the laundry facility

security clean roomy breakfast on sunday is absolutely phenomenal the coffee is great brand new laundry facility

had laundry facilities

room was clean & smelled fresh used the laundry facilities & was impressed

brand new laundry room

was no wifi during half my stay, the location wasn t my favorite area, it smelled like marijuana the

the games, bar in the lobby

terrific staff, great amenities, good food and terrific bar with live music

full bar and pool table area

the room was cute. the game room and pool was nice

noisy (room next to the laundry and pneumatic still all day long

so happy the shuttle driver was able to drop us off and pick us back up in

close to the airport and about 5 miles to the city centre, we had hire car but there is a shuttle bus from the

the staff and shuttle to and from airport were greatl

booked the hotel room and it said it was pet friendly

have used a customer laundry area

atmosphere...early check in

after 7 hours in the car, the kids loved being able to explore and walk around before we got some sleep

was clean and although we were not prepared to use it, the gym looked inviting

kids love this place!

laundry room was clean

my room has everything i need to be comfortable, they have convenient laundry facility

room you had to ask for these from the office breakfast very basic pre packed bars etc clean good laundry no

good price. customer service was great. laundry facilities.

the laundry room was filthy and machines broken

they seemed to be short staffed, had a hard time keeping up with laundry

also, the hotel has a laundry room with machines that only take quarters; but there is no change machine and

the workout facility is top notch, with excellent equipment, a highly clean laundry room is available for guests

the rooms should not have carpet in them.

my kids were sleeping and woke up to pure terror

comfortable bed, breakfast included, guest laundry, and easy access to nashville.

it was a bed but not the nicest place no laundry facilities

the benefit of a laundry we can use is first class

no guest laundry and staff wasn t very present

no laundry

saw a large cockroach near the laundry room and a smaller roach on the bed in our room

the dryer in the laundry room didn't work

laundry room on first floor

very comfortable, laundry staff was busy and curtious and some of the desk staff was helpful

should be change machine and laundry soap dispenser

the kitchen

full kitchen, nice beds and nice walk-in shower

breakfast was just grab and go, could have had more selection

breakfast was ok

not breakfast

only 1 ice machine. it's on the first floor in the laundry facility.

to do two loads of laundry but when i put quarters in they got stuck

did not like the fact that change is not offered at the desk for the laundry amenities

great guest laundry, which is very reasonably priced

wifi was unsecured

and the little mexican or iranian woman claim she works in the laundry kept coming in my room when i'm not there

were alot of druggies there i went to do my laundry and there was a homeless man asleep on the

the 3rd floor laundry facility

ground floor room. basic breakfast. laundry facility. very friendly and helpful staff.

did not have change to use the laundry

no laundry.

they couldn t provide anymore because laundry had gone for the day

i am not sure if it was for laundry or air but, not somewhere i would want to sit on the balcony and enjoy the

wifi costs $4

they have a nice pool area and a bar which makes it great for our little getaways from the kids

no breakfast or laundry facilities. pool and hot tub closed at 9

had to walk past big bins of dirty laundry to get to outside room

either weve had better in cheaper hotels no breakfast unless you pay but we knew that no guest laundry and no

i was also surprised their was no laundry room, despite having a fitness center

my kids enjoyed the pool and we were thankful for the interior floor room

hot breakfast would be nice. microwave only in food area, not in each room.

excellent location. amazing quality for the price! late check out is a game changer!

i asked for a non pet room and they said they couldn t accommodate that

breakfast was okay i was thinking there was a waffle or pancake maker

the only thing i would add is a protein to the breakfast

laundry room

no laundry

we liked everything however, maybe you should all think about having a laundry room on premises.

bathroom small, only 1 tv, no dirty laundry bags, breakfast needed to be until 1030

jess i'm the bar was awesome.

room/bed comfy, meals acceptable. laundry facilities were good.

the rooms were spacious. the laundry room & fitness area were easily accessible.

i got a $10 roll of quarters to do laundry and it was short 50 cents

staff very helpful and hotel kept to a high standard with even a guest laundry room which came in handy inexpensive

until 5am, which was great because we couldn t even rest until we had put every single bit of laundry in the

laundry facilities were a plus

advertise that even though the pool is an indoor pool it isn't heated

course we stayed in december,the pool room was a little cool after dark

indoor pool and free breakfast

room was dated and there was no wifi so we had to cancel an additional number of days & move to a different

no laundry machines

no laundry facility for guests

laundry is not working.

no pool no laundry same breakfast every day

it doesn't have laundry