on-site laundry facility was a nice add however a little pricey: $2

laundry room was out of order

the bar and restaurant was not open very disappointed

pool is small

(extremely slow) $10/day for parking, in a parking lot that had hardly any spots near the door

not keep guests in check multiple children running around the lobby being rude and playing in the gym

offering bacon and potatoes or grits to offer more choices for the hot breakfast

not to mention, the breakfast remained fresh and hot throughout the entire morning

parking

it was all clean and well taken care of. breakfast was awesome.

front desk attendant was amazing upgraded us to a suite, breakfast was delicious was lots of choices and

the drain system was slow and no indoor poolud83dude12

free wifi and breakfast

pet friendly

need better breakfast

1. the staff was very good. 2. free laundry was great. 3. location excellent.

price, location, we were on first floor, free laundry, full size kitchen, free internet

the staff is wonderful, the rooms are clean and it's hard to find somewhere with 2 bedrooms and a kitchen

apartment type room with the kitchen

parking could be better

close to airport. shuttle to airport. food and drinks in the evening.

location. shuttle

bar and restaurant were closed

gym had only two treadmills and were being used each morning of our stay.

hotel was noisy from the lobby at night.. tv's seemed to be playing in the bar area

the smell of the elevator fact it s only one elevator laundry room sucks only two and two

continued to loudly burp over and over and over as we sat in the lobby waiting for laundry to get done

we had less than half a roll of toilet tissue, no soap (which i had to ask for), wasn t given wifi info really

it was okay for the price. i liked that the window opened and the mini kitchen.

they were accommodating to a late check out

the comfy bed and the breakfast

was clean and smelled really nice upon entry, plenty of parking and everything looked nicely decorated

location fine, very good breakfast, very deceit admostphere pleasant greeting ck.in & ck out.

breakfast was good and the area was clean.

the parking sucks not enough places. people parked all over the place

thing i would have liked to have had was a plastic bag for my laundry after showering to put in my suitcase

louis airport, very clean place, balcony room, awesome staff, inside pool, waterfall, vending areas, wifi, bar

bathroom dirty. scheduled room morning room service and it never came.

the bar staff

elevated head too high, directions to shuttle pick up point given by hotel desk clerk over the phone we're

and every door had piles of dirty laundry outside of it for the entire day

the bed netflix and pool

were kids by the pool doing whatever they wanted without supervision

waited over 40 minutes for the shuttle, before i realized i was at the wrong door 15

the gym overlooking the pool so i could watch my kids while i worked out.

they don't have things they advertise in the room like a microwave, mini fridge, working tv, or laundry

fact that laundry dispensers were empty and it said no refund but tell you it was empty

the onsite laundry is way overpriced and the machines steal your money and guess what, they would lift a

we had a smoking room, so there were burn marks here and there on the floor and bathtub

value, has all the basic necessities, daily housekeeping, gave me an early check in

only thing that i didn't like was that our window was a window to a hallway next to he laundry room

i went to all the exit signs only to find myself outside, the laundry room and other exits that didn t take

it could have been a reaction to the laundry detergent they use; i don't know

we easily caught a a shuttle, checked in a little before 3, we ate dinner and had drinks at happy hour, and

my daughter truly enjoyed the pool. the customer service was exceptional!

we tried calling laundry and the front desk multiple times with no answer

laundry sucks

everything was great, except the laundry is more expensive than most places.

was a constant smell wafting from the laundry room

the couch/hideabed was hard and uncomfortable to sit on. pool should be open

they don't have a laundry room to do laundry

no laundry facilities

the room service was expensive and not worth the money. the food we ordered was not very good.

the pool was open.

shuttle driver most caring as i am partially disabled

laundry machine was broken & could not be used

laundry room was battered, detergent dispenser ripped off of the wall and no detergent from the

laundry dont work refuse to refund money

laundry machines didn t work

when asked for more linen, we were told the laundry room was closed, and did have a key to give us more linen

hotel was clean, well kept, staff were friendly and helpful, amenities were nice (pool, laundry, gym), elevator

we stayed for 2 days and are room was next to the laundry room so every day at 9am they turned something on i

room was directly next to the laundry facility

to my room had a strong mildew odor and my room was next to laundry room

plenty of parking

there were no laundry bags. i had to use grocery sacks for dirty laundry

convenient for airport travel. great shuttle service. good breakfast choices

ev charging & onsite aviation watching airplanes ud83dudeebud83dudeecud83dudeebud83dudeec swimming

great safe location. indoor pool and gym were nice.

modern and clean hotel the ladies in the front desk very nice shuttle driver very nice golden pancake across

room not too clean. no laundry bag in room. bed only made with double sheets. not comfortable

i loved everything about the room and casino

the casino staff was great and accommodating and the bar was reasonably priced

the staff is friendly in and out of the casino

wifi service sucked.

laundry took all day for one load and still wet

every hour a police car sat in the airport inn parking for 15 minutes

lighting not good at the parking spot in front of the room (127)

it did have wifi but no pool

no coffee in room or office ,parking was poor in back of hotel

close to airport. reasonable rates. free parking and airport shuttle.

it was very clean and the staff was really attentive. the burger bar food was surprisingly good.

very outdated. understaffed. no amenities were offered (wifi, breakfast, etc)

burger bar restaurant very

room service is also bad and when i asked for an extra blanket and pillows they told me that they

very spacious and clean room. excellent breakfast.

ice in the parking lot wife slip and fell getting out of the car

the location, the friendly staff, the comfort of the room and the great breakfast!

gentleman that shuttled us to airport at 4:15 was very kind and accommodating

they also had continental breakfast for us at 4 a

i also did not like the paid parking ($12 per day) and the lack of laundry facilities for the guests

if you had to pay a lot for it, i would expect there to be a laundry room and free breakfast, but there was

there was also easy access to vending, ice, laundry and exercise

nice, clean room! facilities were very nice (indoor pool, guest laundry)!

we had to use one of two tiny microwaves in the laundry room

was as listed 2 small bottles of shampoo, conditioner, 1small hotel 3inch by 3inch soap bar and 1/2 roll yes

pool was way too cold, the one reason we stayed was to swim a d relax.

enjoyed our stay despite noisy kids in the hallways. there were several tournaments going on.

the pool was too small

no hot tub. the pool was very cold. had handicap room because regular room wasn't clean.

she helped with the tv set up for the kids to play their game

floor hall smelled like very strong pet urine very small television no cable hot water last for maybe 2 mins

parking was close and easy, very near to the airport

parking was good as i was pulling a trailer

parking was just so

overpriced vending and laundry machines, and some of the noisy residents

within first hour local police were called because of a homeless person living in their laundry room

no dirty laundry bag and the fan in bathroom sounded like a motor

staff was very rude, no change to use the laundry and breakfast muffins and bard was hard.

friendly staff. pet friendly. clean laundry room. kept snow shoveled and parking lot.

timely shuttle

size of handicap room. and indoor pool

i liked its location, free parking, microwave and fridge in each room.

pool was clean jacuzzi was clean room was clean it was quiet customer service was excellent

when we booked the hotel, we were not made aware of the $10/day parking fee

the 6th floor hallway near the laundry was dirty as well as the elevator

not only front desk bit maintenance crew to laundry staff everyone always smiles and will have a conversation

recommendation for parking a 26' u-haul truck, plus two pickups pulling trailers, was excellent

the entire facility. especially the employees in the breakfast/dinner area. very lovely!

we didn't eat breakfast at the hotel this visit, but we have in the past

laundry room wasn't good at all

free breakfast

breakfast could have been a little different, i don't eat pork so they could have had a meatless

the hotel offered free breakfast, free internet, and the parking was great

the hotel offered free breakfast, free internet, and the parking was great

need in it, it was very clean, the amenities are great like the pool, fitness center, and even a laundry room,

free laundry if you have a room

laundry room was two washers and two dryers, one of each didn t work

free laundry

we slept like babies and the view from our room was awesome even if it was just the patio and pool we could see

the washer in the laundry room wasn't working

laundry facility needed improvement

clean room, microwave and frig, laundry for guest, good breakfast

no smell of old carpet

quite, parking and location was what we wanted

moved us into another room and it was not cleaned dirty laundry and towels and the tub was filthy

i called the front desk to request a nw one and the guy told me it would be a few hours because laundry had

right off the interstate and tie laundry is available all night.

i was told about how to best utilize the laundry and where to park, so i could keep an eye on my car

only wanted to sleep, shower, wash some laundry

cleanliness laundry early check in

breakfast bar and how it's set up.

kids outside in the courtyard screaming and running around at 10:30 pm, i had to complain about

large group of kids but the hotel managed the noise well

the kids wished it had a swimming pool.

needed to do laundry and didn t have cash

the beautiful patio with fire pit, kids loved the pool, and the staff was great!

pool and gym were clean

it had a great breakfast

kids loved the pool and i utilized the gym

whoever is doing the laundry needs to wear a hairnet or something

housekeeping all weekend due to covid the kitchen smelled like mildew as if it had been mopped down with dirty

breakfast was very packed so they could have stocked more before it ran out.

in the kitchen did not work, breaker kept tripping for lights in the bathroom

need a trash can in the kitchen area.

we couldn't enter hotel at night and had to carry two kids all the way to the front door

dingy white sheets, room service menu was dirty, no menu on the tv so surfing channels, fatty salmon

the parking lot was being paved.a

when i tried to have dinner, the restaurant was dark and a wedding reception was starting in the bar and all

agent at front desk put us in a room we wanted on the bottom level so my kids could go outside from the room

breakfast buffet should be complimentary, $15 overpriced,

two pools!

there were many kids with their parents everywhere

i know kids are kids and being at a hotel is exciting, when we booked this room we should have been told

room service was great, meals in the hotel were good.

no change was available for the coin-operated laundry, making it useless

there was no breakfast, pool, or hot tub and no laundry soap for the washing machines

bed had bug in it plus the laundry on the bed was not clean the hotel towels in the room where not all the way

property was disgusting, laundry room and ice machine were disgusting

request new linen and was denied that until after midnight when i was told to meet someone at the laundry room

wonderful laundry facilities - great machines and reasonable prices

laundry room was unavailable

dirty laundry was piled in the hall

all of the staff were friendly and helpful, even helping us to access laundry facilities when the ones there

i'd say the only bad thing was the laundry situation

laundry facility washers had hair/detergent build-up and only used powder, which was not available

machine & laundry were broke the first night

free hot breakfast and on-site laundry.

our flight got switched and i called to see if we could get a early check in

easy check in, late check out

room had a small kitchenette but zero utensils, plates, glasses, pots and pans, cutlery, dish towels, paper

until laundry day to swap out towels, youll have to wash them yourself

emilio got a good laugh since we went to the wrong laundry room ( employee ) and he showed us the way to the

by far, my most favorite thing about this hotel is the laundry room on the first floor.

also, buttons on our remote didn t work and the wifi sucked

kitchen

the breakfast was not as complete as some places which provide fruit, juice, and eggs, etc

the hotel offer free parking and breakfast.i had a quiet room away from the elevator.

kitchen area so if you wanted to not have to eat out daily you can cook in your room

free parking

this hotel gives you a kitchen with a full size fridge and 2 stove top burners

they told us we were responsible for taking our bed sheets and towels down to the laundry and picking up more

majority of the staff didn t speak english so it was hard to find certain things (laundry,

couldn t get clean sheets because staff said the laundry room was locked and there was no access to a key

they have a laundry room, free breakfast and a computer/fax machine for hotel guest to use

someone stole my laundry and they said the cameras don t work

would be nice to at least have some chairs in the pool area

kitchenette and the king bed.

wifi was down pool closed because of weather

breakfast wasn t fully stocked . oatmeal gone :(

breakfast was great and so were the staff

was a little disappointed they didn't have a laundry room

laundry facility

i tried ordering at 9am, they told me room service is not available until 5pm

hotel was really pretty on the inside, had a great bar and lobby and my room was super clean and comfortable

the bed was comfortable and the room service was good.

charged them a deposit for their pet on the night on the 17th but not on the 16th and whenever it is advertised

only convenience was a kitchen.

so the pics online are antiquated, no breakfast (as advertised), lits of trash on walkways and in parking lots

there was a seemingly disabled vehicle in the parking lot

size of the room, having the kitchen in the room, and location were the only good things about the hotel

kids enjoyed the large room and space

parking was hard to find and lot was full.

parking is a bit tight

pool and no outside area for sunbathing

was a travel ball team that stayed on the floor above us and even after numerous complaints the kids kept everyone

pool was closed,the laundry machines were inoperable

no laundry

laundry facility out of order

restaurant and bar hdad been closed for 11 months

breakfast was not provided in the cost so we opted to go outside of the hotel

plastic laundry bag usually in most hotel rooms was missing

along with this the hotel had a pool, gym, laundry room and food and laundry products available for purchase

has a gym, indoor pool, and indoor on-site laundry

able to do laundry

i didn t know it was a pet friendly hotel. so, it was too many dogs around for my liking.

the rooftop bar for small eats was nice, as was the gym

room service was non existent.

if i wanted to get up at 5:00 am i would’ve just stayed home with my kids

while we did not eat at the hotel, we did get drinks in the bar which were very good

there was no room service which was inconvenient but since we have the option of doordash it worked out

extra touches like the availability of coffee, tea, and boxed water in the pantry and of laundry facilities

nespresso coffee maker on each floor and laundry machines no charge

parking is convenient and right across the street, though i don't know how it might be while school

gym space is only okay, actually a bit subpar if you ask me

the parking was free for the weekend in a secure parking garage

the rooms were small given the price and the fitness center was also small with few amenities given the

room service was a little expensive

breakfast was wonderful and hot! glad we ordered room service

live music in the lobby bar area; room service quality; massage therspy

loved the breakfast room service

people were sprawled out in walk ways, kids eating out of pizza boxes on the floor in the lobby, and visitors

large and comfortable rooms, excellent service, the gym is great, good bars and restaurants, breakfast also

pool too crowded

comfortable room, good selection of restaurants in hotel, excellent gym, nearby restaurants,

room and bed was very comfortable. room service was quick.

liked everything except the fact the lobby bar didn t open until 5pm

the location and the gym is nice

it woke up my family on the other side of the hall, and even woke my kids up several times

how far the gym was to the hotel building.

the bar had irregular hours but this was understandable over the holidays

no laundry here even..dry clean

room with treadmills, elipticals and dumbells, onsite laundry, plentiful breakfast food

great workout room and laundry on site

was by laundry once workers came in i could not go back to sleep doors slamming loud conversations

they didn't always have change for laundry machines

nice size room with kitchen

parking

this was a waste of my money, i wouldn't book if the pool was not available...

nice size room and kitchen

very roomy, very quiet. good parking available. room included kitchen facilities,