we didn t like that it didn t have a laundry room for us to do our laundry.

dryers in laundry room were dusty

not like that you had to schedule times for pool and only got 30 mins

were a lot of kids during our stay

clean, price, parking

the laundry facilities were down, and we had no tv due to the cable box not working

room smelled like cigarettes despite being non-smoking

the breakfast area needs to be bigger for the size of hotel you have

cigarette smell in a non - smoking room and burn marks on the sheets

weird people hanging around in the front of the building smoking and yelling

able to do laundry

plastic laundry bag usually in most hotel rooms was missing

has a gym, indoor pool, and indoor on-site laundry

along with this the hotel had a pool, gym, laundry room and food and laundry products available for purchase

the staff was nice and my kids enjoyed the pool room beds were comfortable.

plus, the housekeeper that made the accusation was in the laundry room smoking a cigarette when i went down

the gym, laundry, pool were closed

breakfast back ,but fully understand why not being served at this time due to covid

longer serve breakfast due to covid

smoking room smelled like smoke, the chair in our room was dirty, hot tub was shut down, pool was

we spent the next hour in a half at the laundry mat washing our clothes so we didn't take any home

pool was not available

gym was small but had everything in it you d need for a good

when we got there, it was covered with tile and not useable so we tried the pool

unruly kids in the pool, the parents sitting drinking around the pool, and the guests playing beer pong in the

breakfast was great for this reasonably priced hotel

breakfast wasn't a great assortment and was unaware of the construction causing you don't have to

was no milk available at breakfast

the pool was closed but we didn't mind and we also didn't eat breakfast so we don't know what it was

hard boiled eggs or yogurt as breakfast options would be nice.

the breakfast was very good

breakfast was good

the breakfast was hot and good. the hotel was clean and the staff was super friendly!!

pool room needs some updates but nice to have a hot tub option

equipment in the fitness area was old and not well maintained

the front desk gave a us a second room which was next door to the laundry room

a room across from the laundry room where i heard loud talking as i m trying to take a nap

can see the gateway arch from the parking lot (12 miles away)

we were a little concerned about the people hanging around the parking area.

the big shower, comfortable bed, extra chairs in room to relax & breakfast eggs were soft & fluffy

bothersome but didn t bother me was i heard others complain of a smell that was coming from the laundry facility

the onsite guest laundry was handy - $2 wash $2 to dry all in all a pleasant say here

good breakfast, laundry in the building

when i got there the door to the hotel laundry room was wide open and it looked like a bloody hot mess

i had hoped to use the laundry, but it was out of service

was friendly rooms and hotel was clean front desk was helpful laundry on site incredibly comfortable

breakfast was excellent.

breakfast is above average and the breakfast attendant kept the area stocked and clean

we slept like babies and so did our three young kids

facility was very clean,friendly staff,good breakfast bar and a convenient location close to places to eat and

waffle was great. staff was very friendly pool was a blessing

parking and location

could not work out in the fitness room due to the pandemic.

my daughter enjoyed the pool

- our flight was delayed, so late arrival

pet friendly with a price under $50

not enough parking in the front.

parking wasn't bad

staff was very rude, tried to overcharge us upfront for babies as if they were adults

the extra 25 for our pet when we checked in

the smell of chlorine from the pool was strong.

very comfortable and family friendly, and the pool was amazing!

from room service was delivered in a timely manner and was good

then we went to the bar which was quiet and had good service

was stolen but how is it that they don't have anyone looking at security cameras at the hotel parking lot during

guest laundry on site as well as a pool and small fitness center

checking out was difficult because staff were filling elevator with laundry carts/trash bins and were using

only negative was laundry on 4th floor.

were not trash bags or laundry bags in the room

really convenient when you are traveling with kids

clean room, parking at door.

service dogs psrmitted, smokkng in room, free parking, close to restaurant and highway

breakfast

parked at the entrance waiting on the cleaning lady, people in the car smoking pot and cursing loudly

the receptionist service was good and the breakfast

in the tv screen with my name on it, comfortable beds and the sitting and eating area ,the pool area is warm

didn't like that our room wasn't cleaned thoroughly after a pet had been in the room

they were very pet friendly and accommodating

breakfast offering was decent

clean & up to date nice pool friendly staff

wifi was not always available and was not secure

i liked the spa bath and breakfast was okay

parent had no control over kids

wifi did not work at all in our room on any devices

breakfast was good and room was clean. the only issue was wifi was poor.

pool was a little dirty (bugs floating in water

parking was different but ok once you figured it out.

pool needs updating

had to wait for more food for breakfast. when it was brought out, eggs were cold.

room for all of my kids

the tv and the wifi worked. the ac worked really well.very easy to find.

had good water pressure, refrigerator worked, and had good wifi

the location and free wifi

the wifi didn't work at all

never have to get bothered for housekeeping if you have a room payed for and also u get laundry on site for

dryer in laundry room wasn't drying well.

can't get change for laundry on site cus they make u have to use quarters only never have any to switch a dollar

room location was right across from the laundry room

breakfast was ok and staff were friendly

staff didn't do a very thorough job and by watching how they did their job i can confirm) and the laundry room

quiet and a on site laundry facility

nice pool

parking was flooded due to rain

had to pay for wifi and no micro wave

room service staff was always exceptionally friendly

22% and $5 delivery fee added to all room service orders needs to be explained

the spa was awesome

we enjoyed the amazing views from the pool

customer service was above and beyond the norm, loved the room as well as pool and spa

laundry still in halls at check in

of facilities at the hotel - no breakfast - no meals - no bar - no guest laundry

no iron (but there was an ironing board), no hangers or laundry bag, something pink and sticky was all over

the pool was clean and the staff was very helpful

kids couldn't swim after 8 pm and pool didn't open back up until 10 am and check out time was 11

listing shows that there is guest laundry and there is not

pool was closed

did not try the breakfast. parking area well lit.

t work poop all over side of toilet in room hair on toilet open soap bar in bath tub nasty over all will not

i would have liked some protein at breakfast, eggs, sausage, bacon, etc

and bed bugs not terribly but those stay here too at an discounted rate lol also there's a laundry room with

no laundry bag no hair dryer no coffee pot but they do have roaches and black mold in the shower

hallway dark and dirty; creepy people hanging out in parking all night

there was a robbery there the night previous and when we pulled up there were cops in the parking lot

parking

laundry very useful

they even had a laundrymat

breakfast was limited. not advised of some services ie laundry

loved that there was laundry at this hotel too

it has a laundry, which worked very well

was no pool there was no restaurant there was no laundry there was no breakfast there was no ice there was no

designated parking, door to room was very difficult and loud to pull shut or push open, the laundry room was

self service laundry worked well for $2 per load for washing and $2 per load for drying

we stayed for 3 days with no room service

there were problems with the heat, wifi and missing tv remote - they were able to handle them the next day

look amazed my kids

they weren't strict at all when i was there (it was game day) and neither me or my kids ever felt looked down

breakfast was delicious. bar was excellent. accomodating hours as well.

shortly after being seated and i got the sense our first waiter wasn't too keen on the three kids that follow

no room service and could not bring in any food. it was sad being hungry.

also the inability of laundry staff to bring extra towels when asked

guest laundry was filthy pillows were lumpy and hard

breakfast was an added delite- delicious

room and breakfast free

pool is small, but nice

pancake machine and cinnamon rolls were a big treat for the kids at breakfast

breakfast

fitness center

quiet,clean,great breakfast ...nice safe place to run or a fitness center and a nice indoor pool

well maintained pool

room smelled like dirty laundry

pet friendly and clean

lots of people in parking lot at night

kids wanted to swim

the pool was dirty, tiny, and shallow. the room the pool was in was hot.

the gym

room, bar, gym were absolutely great! loved our stay!

ordered room service, they said two pizzas would be there in 20 minutes, they were a no-show no call no

parking is across the street in building if you bringing kids so be prepared

property amenities, starbucks nearby, bar area, friendly staff, room was clean and comfortable

was a nice clean hotel with swimming pool, hot tub, and laundry

no hotel should have rooms near the laundry or ice machine-too much

i wish there had been more parking because when semis are there they take up a lot of room.

building is well kept and clean. breakfast was hot and ample.

clean and beds were amazing ! wifi was great !

i just wish i could ve used cash inside the hotel at the bar and starbucks.

our room was quite comfortable. the little kitchen area was convenient.

also do not use second kitchen food delivery, your food may not even come

the room was incredible and the lobby amenities were really nice. also very nice gym facilities.

th staff at the front desk and bj at the bar were super.

it doesn't have a microwave or a laundry room, so you can do your own laundry.

guest in the fridge, tub stopper was broken so shower and facuet ran at all times, left our room service door

loved the bed!! room was nice and room service was timely and delicious.

no free wifi bathroom tiny overpriced no happy hour at bar no complimentary evening snacks

breakfast was over priced and not so good. valet parking was a liitle pricey.

breakfast was expensive especially for the small amount of biscuits and gravy one biscuit for $7

breakfast wasn't being served until 730. we was leaving earlier than that.

luckily, there was huge bowls of cereal for the kids

ordered the french toast from the breakfast menu

the pet fee is $50 for the duration of your stay

pool, no spa, no washer and dryer, no amenities what so ever, dirty sheets, one staff members

the swimming pool is very small.

our suite was spacious, as were bathtub and shower

super pet friendly with water bowls pet welcome sign and treats for the pups

we enjoyed using the rooftop pool and fitness area

it also seemed to be near the laundry facility so it was loud at times

room was not clean ants in bed dirty laundry in room

besides the fact we believe we were right below a laundry room

hotel was dated. no laundry service. price was rediculous.

microwave no room service poor greeting overcharged for laundry services overcharged for parking no discounts

there s 3free drinks provided nightly, indoor pool and jacuzzi, outside observation deck, gym, laundry room

did laundry; own happy hour on roof top deck; watched people enjoy swimming

cleanliness, spacious room, conscience of laundry, the outside deck with partial view of the arch and the the

i appreciate the self service laundry, though i wish there were more than two washers and two dryers

location - right by the arch & busch stadium on-site laundry service free breakfast, dinner &

i have 3 kids not enough room for 5 people.

they bar and grill was closed

the bar was closed due to

gym needs some upgrade, but i was there to chill

laundry facility was inside pool area and was only accessible during those hours

s dirty laundry behind the curtains

strict pet policy. dirty bathroom. below average quality for the price

i was double charged a pet fee

360 roof top bar was great.

room service took so long i had to be comped for my order

for a short getaway with beautiful rooms, bar and restaurant at your disposal

kids liked to block the stairs in and out of the pool

kids liked to block the stairs in and out of the pool

selection for kids

that it s pet friendly but there is nowhere to walk dogs with any kind of grass or landscape

to order room service, you must scan a qr code on the back of your room key

fitness room, spotlessly clean hotel throughout and great location for attending a baseball game

from the time we pulled up to valet park, to checking in,to room service to checking out this place hands down

room was clean, stadium view was really cool, kids loved it

laundry, car washed, staff and buffet

also the laundry staff left a huge bag of dirty towels and sheets in the hall from 6pm til we checked out at

trash cans had no bags and no laundry bags in room the drinking glasses were smudged all minor

front desk was nice enough to upgrade our room to a nicer room and a free breakfast, due to a king bed room not

the staff was super friendly, the food and drinks at the bar were great, everything was excellent and i will

an indoor pool might be nice.

pool, restaurant, and activities onsite

no room service

great gym

hotel lobby, by the main bar should not be assigned to conventions and leave the general public not be able to

when we used it the first time there were 2 barrels full of dirty laundry and stinky garbage

coined operated laundry facilities

it s not a new hotel but it s got everything including restaurant and laundry room.

the pet friendly environment was very nice and the location was ideal.

we asked for a late check out and they gave us an extra hour, free of charge

location was great , staff were very nice and very helpful, breakfast was excellent

we will be back with our kids

of ev charging stations in the parking area

my kids were disappointed there was no pool. there were several big construction sites nearby.

we will be back with our kids

bags in the waste can, no coffee or cups in the room, only one wash cloth in the room and no laundry bags

laundry on site was a welcomed surprise after getting rained out at a cardinals game

wonderful, laundry room great for drying swimsuits, food wonderful, staff very friendly, room great, kick-back

the breakfast was good, too

liked pet friendly feature. breakfast was good

paying for washing laundry seems absurd

the enclosed outdoor spaces was nice for our kids to get out and run

i went in to check on a parking pass & was blown away when they offered an early check in because they had a

real restaurant and bar no black make up towels charge for parking snack pricing is ridiculous won t allow

the only amenity that is open is the gym and you have to schedule a time to use it

we asked for an extra laundry bag from the cart but all we were ever told was no english

there was a problem with the supplies so i wasn t able to get laundry detergent to wash clothes

no laundry

with gauge out of bottom, no ice bucket (was told they don t have any and was given plastic laundry bag to

they have a bar on the first floor, and offer laundry services

attempting to check in, had to hunt down the front desk person, who was lounging in the laundry area

desk multiple times to request bedding in order to use the bed but constantly told it was in laundry

i went to retrieve one and followed staff to the laundry room

i think they were working on the pool so did not use it.

very clean, great breakfast

didn t have breakfast ready

on arrival, great advice about local restaurants, sausage, waffles, and perfectly cooked eggs for breakfast

the toilet did not flush we have use a plunge after each use we were not able to use the inside pool

pool not open, shower head not squinting water properly needs canopy

location and breakfast were aqequate.

need laundry

clean room and lobby, good wifi

pets fee is absolutely crazy, guys, $75 that s ridiculous

hotel is pet friendly

in the bar were overpriced as was the breakfast, which was of marginal quality

when confronted the staff just said it s normal people did laundry at 2

only thing that would change would be the laundry facilities one washer one dryer with restrictions was not good

food was marginal. no laundry detergent in the vending machine.

being able to do a load of laundry was nice

no wifi

nice desk and wifi for my business work flat screen tv on the wall

i love the desk in the room and the wifi was great. up-to-date flat screen tv on the wall

we had rooms in the 7th floor so made good use of the bar and rooftop deck

kids running and screaming and adults also yelling and carrying on very loudly

all the kids were on their phones

pool was so cold kids didn’t last 15 minutes

the breakfast was great, one of the only places i have stayed during

we had to keep asking the cleaning ladies for trash bags and all they had was laundry bags

pet friendly

loved that there was breakfast and supper provided

the kids enjoyed the indoor outdoor pool

my husband, 4 kids and i were just amazed

coin op laundry next to lobby

laundry facilities $2

needed more for breakfast such as scrambled eggs, biscuits and gravy maybe sausage links or patties

even the wifi network was abvi

breakfast

no free breakfast or tea to go...only coffee. the towels were stringy. laundry was out of order.

gym is tiny

pool could have stayed open later.

this hotel does not have a pool or spa. rooms are not soundproof.

came for our 10 yr anniversary and selected the room with the spa tub

no laundry. booking com info is not correct. it smalls bad in the entire holes. a/c is too loud.

the laundry services charge slip states that basic laundry is $2 a

we were early, it was raining, and we needed to do laundry

the parking was great

water took about 5 minutes to warm up, the fitness gym was closed, breakfast was not self serve, and there is

they do have a shuttle which is helpful though

they put us in a queen when i paid for a king and the wifi didn t work.

their workout room, pool table, pool, fire pit, outdoor sitting area, bar and games made leaving the hotel a

everything was pool rooms were nice and clean beautiful place to stay

wished they had a hot tub or tv in the pool area.

great workout room and laundry on site

was by laundry once workers came in i could not go back to sleep doors slamming loud conversations

no laundry here even..dry clean

room with treadmills, elipticals and dumbells, onsite laundry, plentiful breakfast food

they didn't always have change for laundry machines

had plans to sit at the hotel bar from 5-5:45 and get some drinks and what not (before leaving for a like combs

the bar had irregular hours but this was understandable over the holidays

how far the gym was to the hotel building.

the breakfast is simple but it was good and we loved the gym

it woke up my family on the other side of the hall, and even woke my kids up several times

location and full kitchen

people were sprawled out in walk ways, kids eating out of pizza boxes on the floor in the lobby, and visitors

for the price, i expected daily room service.

we enjoyed spending time in the bar area

small bathroom. wanted a jucuzzi or indoor pool.

breakfast area could have been maintained better, the coffee carafe was empty and one had cold

breakfast. it not early enough and it powder eggs.

was not notified that the pool was closed until i checked in

that we were not aware that the pool was shut down

better breakfast

i liked that the hotel had laundry on-site and also had a microwave and fridge in room

pet friendly, clean, nice location,breakfast.

it was quiet, easy parking and good breakfast.

that the parking lot look and had trash everywhere. our room was slightly dirty.

and how late check out is an option because we got in late

also, laundry facility was $2 per load (each for wash and then for dry)

very minor - the available coin-operated laundry didn't have any kind of timeframe (ended up being almost an

the laundry room was noisy next door before 6am, and the construction and parking lot outside my window

the gym is on the 7th floor directly above my room and someone started doing dumbbell clings at 9 p

didn't get any info on wifi password, no pool, no amenities, parking a mess

laundry and shuttle not available

the pool was a great size

larger shuttle vehicle to take more people to the medical complex for everyone to get there on time

(kids 1, 4 &

breakfast offered multiple options and was well prepared

airport shuttle and parking

shuttle to airport was on time and runs frequently

all great, loved shuttle service to airport

the hotel is extremely clean, including the gym

the bed was comfortable. enjoyed the bar for drinks.

had to go to the laundrymat

the staff was not very friendly when we asked about the wifi password

it was safe area had no issues with truck parking

pet friendly

there was a lot of trash in the parking lot areas.

i really enjoyed the agent that helped me with my late check out but the white guy in a blue shirt was very

very slow wifi

louis was to see the cold war kids at delmar hall

was unfortunate that the onsite restaurant was still closed but the rooftop bar turned out to be a fun option

the rooftop bar for small eats was nice, as was the gym

need a laundry room!

minimal personal hygiene and laundry items in the store

the front desk staff was excellent. the kids loved the pool.

the kitchenette area was really nice to have

price was high and had to pay for parking.

the dryer was broken in the guest laundry

very nice room for the price. and the breakfast was a added bonus. would stay again.

everyone was very welcoming. breakfast was worth getting up for.

equipment in the gym was outdated, broken or both

the heated pool was out of commission due to the heater being broken, but no matter, this place was very nice

it was clean and new. they had great breakfast!

i am a breakfast buffet person

breakfast set up

the bed was very comfortable and the breakfast and coffee was excellent

breakfast offered a lot of options and breakfast space was open airy and clean