it has car parking

the pool wasn t open. internet didn t work in our room.

pool

we will return definitely, and bring the kids along next time because the pool is great

location. i would have given it a higher rating it the pool would have been open.

- great value laundry service

great deal on laundry

breakfast was very nice

the location and secured parking is the best in town.

had a kitchen and large refrigerator too

tlaquepaque is full of restaurants, bars, shops and galleries, and a great place to spend a few days as well

who wants to take a bus to guadalajara, spend the night in a pleasant hotel, have a relaxed breakfast, and then

super comfortable room and good breakfast

pool was not heated

the breakfast was good and the service was excellent.

thing, no laundry service

breakfast was good and the personal in front desk very gently

parking is very tight

not something i didn't like, but would be nice to have the option of room service for breakfast atleast since

breakfast was great, hotel is within shopping center for any needs- next to soriana

breakfast was delicious and felt like we were eating in a friend's home

breakfast was delicious, the room was big and the bed were very comfortable

great location and good parking

parking right out front

the garden was an oasis in the city and the breakfast was delicious

laundry service was mex$70 for up to 10kg load

laundry service available

they have laundry service at an additional cost however i felt that is something that should be included with

strong wifi

the drinks at the bar were good and reasonably priced

we had a fantastic view of the city and the pool

disco bar closed and most other services, but due to the corona virus.

to open the balcony door not enough te channels to watch,, manager came in to the room telling my kids to pack

service at the pool bar is just ok

el tapatio is more like a private resort/spa with a huge central pool and swim-up bar, surrounded by beautiful

wifi was good

value for money, huge parking lot, room very clean. good location

the parking lot is also great, the location is not that bad when driving a car, definitely not for

ample parking lot

don't have a laundry their external laundry is a bit expensive, and the clothes do not smell clean

everything clean . comfterble bed . cable wifi .

breakfast is good but it s the standard continental breakfast

shuttle back to the airport, driver stopped at a store to allow other passengers to buy cookies

dumbbells or weights in the gym would be a plus

the free breakfast was very good

we didn t have the breakfast as we left very early for the flight

didn't like the attitude of the lady serving breakfast

bed was comfortable, wifi was so fast, very close to the airport and the shuttle was provided by the hotel

very clean, great breakfast. smells really nice as i walk in

liked that room service was available 24/7

there was a parking place in front of the room

staff was able to accommodate our early check in

every room has a private entrance with a parking spot

secure parking on site and fast wifi

no hot water and not all the rooms had wifi

bed and sheets good quality; excellent wifi; cheap; clean.

cockroaches in the bathroom. wifi was not working.

no wifi

also, i was told there's a free wifi but find out only in lobby so we couldn't use our phone

breakfast was excellent

breakfast and location are both very good.

breakfast overpriced

just the parking structure

the restaurant and the facilities, the breakfast buffet is just delicious

wifi was completely unusable, especially on the first night we stayed

no ac, poor wifi and more limited tv

staff and pool area

pool is disgusting

no ac dirty water bed sheets had hair the smell was bad the carpet was nasty my booking said free breakfast

elvetors old and slow, room smelled of heavy perfume, shower was cold, no toiletries just one bar of soap,

big room with beautiful views of the city and nice pool!

the free breakfast was good depending on who makes it

the breakfast was cold and not very tasty

the breakfast is not included

not even 10min into my pizza wifi didn t work so well,due to the water crises in gdl the toilet and faucet

wifi was very slow and non didn't work on the 5th floor

the parking lot was far away from the actual hotel and was locked all the

location, parking, restaurant

o coffee i had to ask for it, and there was a small restaurant open for breakfast not for room

the wifi also didn't work ever which meant the tv never worked

actual room was great, my daughter loved the bathtub , warm warm water was good , kitchen setup was

kitchen is was close

great wifi and tv set up

kids were able to play in the play area comfortably

left, cause the room's carpet was super dusty, the pool's water was green, we asked for another room and they

they have parking, rooms are nice and clean, the view is ok.

friendly and helpful staff, free on site parking (if you want the staff to park (and get) the car, you can ask

very poor breakfast with limites options, broken gym machines, super small room

bathroom were so small and the cleaning service didn't clean the room perfectly, also i ordered room service

very convenient location. good complimentary breakfast.

very close to gdl airport. clean and comfortable room. very nice staff. free shuttle to airport.

breakfast was gone at 8:30 am

also, mexican bread was missing in breakfast bar

parking, security, location.

they also have a very nice restaurant with a breakfast buffet

the common areas of the hotel are nice and clean. but the room service needs to improve.

great central location. decent breakfast with good service. safe parking. lots of lobby seating.

maid from 5th floor was friendly and attentive she made me feel safe and very informative), no room service

the breakfast buffet was very good

restaraunt, laundry

close to the historical center,clean,very good pool with a cool wiew to the city breakfast is full and delicious

nothing! slow internet, broken gym equipment

gym , and included breakfast was excellent

wifi was very weak, and non-existant on the pool deck

the breakfast was the same everyday.

location. good breakfast

it was very centrally located, and the breakfast was great!

the pool looked outdated even though they cleaned it

the pool chairs all of them were broken. you could not lay down

weak wifi signal

lots of mold , parking is at other hotel a block away.

hot tub needs repair and parking is far from the hotel

wifi is okay in the hallway but not in our room

free parking a short block away in a secured lot

nice hotel good for the money i definitely will be back...and they have a parking place.

location, right near the centre (but free secure parking, what a bonus

good hotel, quite and clean. location is great as well. wifi is great

wifi connection was very poor, non existant mostly, in our room (on top floor)

parking

wifi, no laundry service, no breakfast

they also had inexpensive laundry service available

it seemed like the wifi didn t worked and tv would loose a lot of signal

clean,good location ud83dudc4c great customer service ud83dudc4d great breakfast buffet ud83dude0b ud83dudcaf

the breakfast buffet was very tasty

ample selection at the breakfast buffet

breakfast was great.

breakfast wasn ok.room service was great.

i asked for the shuttle serviced when i arrived, but the lady forgot to schedule it.

the parking.

the hotel can only do your laundry once a week

second, the laundry is very expensive

laundry service was rather pricey (i think out-sourced), although very prompt

laundry service (one large load) was expensive $55 usd, given the cost of other things in mexico

wifi strength could be better, weak at peak times.

the only negative thing i can say is that the laundry service is a bit expensive.

they offer a laundry service but when i asked them to help me get some laundry done using non-biological

we had a car and parking and service was great, we needed laundry done they arranged for it all was perfect

everything was splendid, even the wifi which didn t work well in the past. they fixed it.

their restaurant and bar are really good

you get wifi and ac which made the stay feel great

filthy room , the censored wifi, the very rude front desk, the finger trimmings all over the dresser,the plugged

that, and the wifi is pretty horrible, especially sometimes where it's not usable (at least not on my laptop

several occasions before and have been always pleased with the service from the reception and the room service

wifi is very slow and shower bath kept the water to an uncomfortable level

got there at 2am and they handle it well. got parking quick and check in was easy.

no laundry service

laundry price was ridiculously high and per item but luckily there s places nearby

this is something you always teach your kids at home that a closed door means - knock

good air conditioning and wifi

need coffee makers in room or in lobby. lobby bar needs to be open

also appreciated that there is parking

you feel very welcoming. our room was spotless clean. all staff helping. parking included.

wifi was on and off the whole time we were there

were no previous instructions on how to use the parking lot that is next to the hotel which is free for hotel

wifi slow/spotty sometimes.

friendly staff, wifi worked in room. shower had hot water.

nice and clean. the room service was great and very friendly.

wifi could be better another pair of blanckets its starting to get cold at night

friendly staff, breakfast buffet and available resources at the hotel such as personal essential items you could

the desayuno/breakfast is muy bien/very good

breakfast buffet was good, hot coffee, fresh fruits, cereal, egg casserole, beans, chilaquiles

wifi was slow most of the time

wifi worked most of the time, but was spotty every once in a while; for a 4 star hotel, i expected

lack of daily bar offerings

we got their wifi was not working

was very old, didn t look like the pictures; restaurant and bar was closed, there wasn t a safe in the room

room service was good and friendly

quick room service for food, comfortable bed

another good thing was they had a laundry room free for the guests to use , you just need to buy your own

hairdryer, water, tv, iron for your clothes, coffee maker and outside on 2nd floor ice machine, laundry room

the scary upstairs laundry room

booked online for a lower price therefore they gave us a room located next the stairwell, laundry room, and

my son needed to do some laundry and we were very happy to know there was a washer and dryer on the 6th floor

we arrived late every day due to tours and acrivities and by 7-8am laundry room starts their

room was next to the laundry service area, and it was a lil noisy for a short amount of time

you can have the hotel do your laundry

don't expect fancy - we are simple travelers and a towel bar that's not quite screwed in doesn't bother us

good wifi

room was close to the laundry room and sometimes noticably shaking

wifi was weak in the room and nonexistent on the rooftop

double beds. too small. poor wifi connection. unable to connect at times.

there s a bar and a breakfast buffet, which is handy, but there are also other good options very close by

historic plazas and attractions, comfortable historic room (eg, old wood floor and ceiling), good wifi

out that the laundry was dry cleaning, so got a big bill for this, despite conversations about which temperature

maybe the laundry services should also work on weekends as they might be really necessary

the laundry service was excellent.

the gym machines did not work.

good wifi

it,s a little old hotel and the pool is poor

the price, the lobby, the parking lot, the location.

towels were old and starchy, pillows hard and flat, no microwave, no fridge, no safe and wifi signal

the pool was dirty, nothing like the picture, and does not even has a chair for you to sit

wifi will disconnect often

lack of laundry bags in the room and the apparent complexity of getting additional ones was, puzzling

the charge for our laundry seemed excessive. a shame there was no pool.

had a bad experience with their laundry service

some reason they are not happy to have guests they only greet you once very quietly, issues with wifi had to

they do have a great bar with city views and the bar staff were very nice

the advertised laundry is fake one just ask at the reception, they ll tell you

the advertised laundry is fake one just ask at the reception, they ll tell you

breakfast was amazing with a great view

amazing breakfast. great view! you feel safe around the building.

breakfast was great, just took a bit for staff to keep it up with it

just parking to small

very smal parking

parking and no elevator

wifi wasn't available for the first couple of hours that i was there

parking

the hotel does offer 24/7 room service, and other amenities, such as laundry service

everything was perfect! (maybe add more wines to room service)

kitchen staff hates there job especially the guys who attends you to order your food , the beds are

not much not to like. i guess if like a bar then you re out of luck.

gym closed at 8pm