isn't great, we had to wait 2 days on our laundry, they couldn't tell why, not a clear communication simpel

very nice rooms and whole area, with the pool and possibilities to sit and relax

have stayed here before and had same fantastic stay, breakfast is great, place is peaceful

managed, pool, stunning view, wifi, fridge and coffee machine in room, secure off road parking , delicious

luis came to greet us at the parking lot: we had never seen that before

it has a very well filled mini bar nd provide excellent coffee in the room

the breakfast is wonderful & delicious

wifi in our villa was not working while in others it was ok

they serve a good complimentary breakfast with delicious coffee that is grown on the property surrounding the

bar to sit at in taller chairs

the breakfast was delicious, the fruit so fresh and yummy

has trails for birdwatching that does not disappoint with a waterfall on the property great breakfast perfect

excellent food restaurant and breakfast

the breakfast was amazing and the fruits were perfectly ripe.

our unit, brought our supper to the room when my wife fell ill and served us a healthy and tasty breakfast

view, a lot of space, 2 bedrooms, well equiped, very clean, washing mashine, parking place, good breakfast, the

the kids enjoyed the green spaces, the horses and especially the cat and dogs which said hi from time

the house is marvelous and very comfortable (also for families with small kids

it's comfortable sitting inside or out and the kitchen is one you can actually cook in if you wish, with good

views were absolutely spectacular and the house made us feel welcome and cozy we went with the kids and they

first night we stayed in separate house where we cooked, played board games and did much needed laundry

parking was a bit tough for the chalet

good relaible wifi

there was some party in the near spa with loud music till midnight

the appartment is on the other side of the road the wifi does not work very well

really liked everyting! nice atmosphere, great pool, nice dinner, good breakfast

good service at breakfast

buggy, spa massage and breakfast were really good.

breakfast was delicious and the entire resort was beautiful

expensive restaurant , food quality not worth the price , breakfast was ok ( one could choose between different

we needed to use the laundry service and the lady in the reception arranged everything for us and the guy who

access to laundry services and good breakfast

breakfast included, friendly staff and as close as you can get to irazu

very comfortable rustic hotel. very nice breakfast. very clean facility.

breakfast was very tasty and i loved the free coffee refils

at end of day, having a bar to sit at is better than restaurant seat

breakfast does not start til 6:30 but you can brew your own coffee in the common area if you are an

reception assisted me to late premises late at night and provided secure parking location

we didn't like breakfast, but it comes in a form of coupons to the restaurant and there is a pretty big selection

kitchen terrible, over priced

really weak breakfast

breakfast was poor

breakfast was a little light.

cold, even though we used 2 heaters. not very good breakfast, but fair.

breakfast wasn’t the quality we were used to in costa rica

good breakfast. good parking. friendly staff

secure off road parking

bad wifi

interior covered compound for parking right at the room was great however a bit crowded due to expansion of

excellent breakfast.

beautiful property, delicious breakfast

the breakfast has been also excellent (including eggs, fruit, local cheese, cake,

very close to volcano. beautiful view. good breakfast. everything was great

the buffet breakfast was generous with eggs cooked to your request and we enjoyed both tasty dinners we had

a coffee bar would have been nice along with a small buffet of cheeses, meats, fruits, etc

breakfast wasn t much better

hardly manageable hot water in the shower. poor breakfast.

good breakfast

for breakfast you can order an american style meal, typical tico style, or even

good location and breakfast, friendly staff. fast wifi.

we even got our laundry done for a small fee

wifi was great, bed was comfy, good service and a great view too accidentally

great location nice and comfortable room and bed super clean staff is very helpful wifi is great

nice terrace and garden plus kitchen all equipped

can see the town, and a little garden at the back with hanging chairs, perfect for taking your breakfast

'superior' room was shabby and needed renovating. breakfast was late and shambolic.

at check-in they did not explain the wifi, and the information was not in the book in the room

also, some of the staff had a hard time with their own menus, and sometimes (for example breakfast) they would

the wifi fails a lot

and well designed rooms, friendly staff, refreshing pool, fresh fruit and squeezed juice at breakfast

stayed in room 11 the first day and it was dark, hot (no airco) and getting all the noise of the pool

our big disappointment was that the swimming pool was out of action whilst we were there, it was closed for

birds, pool and restaurant. free bikes

the food and staff were remarkable and the outdoor pool entertainment was excellent

breakfast could be better, and choice of food for dinner a little bit more extensive.

delicious breakfast!

the pool is not great.

- they have underground parking

breakfast was great, staff, room amenities, and cleanliness too

everything: location, facilities, clean, friendly stuff, great breakfast.

i had my laundry done when i first arrived, which was done perfectly, very quickly, and for a great price

did my laundry promptly and well

better breakfast

quiet. had a choice of room. breakfast was great.

good breakfast

we had to have a early checkout to get underway with our travel, so the owner made a very good breakfast for

the location is great, the breakfast is wonderful and the staff is always helpful

advertised as having a gym but they had it padlocked and looking through the windows it was filthy anyway

equipments in the gym were not working

good wifi connection

it also has a safe parking

good breakfast, and off-street parking available

it's a quiet place hence you can sleep well.the breakfast is good and prepared freshly.

the staff is very nice, the breakfast is good, and the room we stayed in was comfortable and has nice big

the included breakfast was amazing

breakfast was good and the staff were friendly

the staff were very welcoming, they spoke english and served a delicious breakfast

breakfast was basic

no hot showers, noisy street noise, poor tvconnection, no wifi in rooms

parking can be tricky!i

breakfast was tasty, well cooked by cesar the head chef and his staff who also took time out to

the breakfast time is from 7:00-8:00, which is a joke / scam

the is no room service, and the restaurant is not opened late.

thought breakfast was included, and it was late starting

breakfast was late. 8-10am

and helpful staff; good location; good facilities (pool table and area to chill inside); big kitchen to use

haggard arrival, the kindly whisked our bags away before settling us down for a delicious local breakfast in

the breakfast was lovely and the area where you go to eat is really nicely decorated and has lovely

the shower gel smelt of bubblegum ud83dudc99 breakfast included - either continental or typical

no good onsite parking, it's a super narrow alley and you have to leave your keys with the front desk in case

backyard is beautiful and peaceful the hostel was welcoming, clean, comfortable, hot water, free breakfast

the breakfast tipico is delicious and prepared with love

parking is a little inconvenience because you may have to shuffle cars

the local breakfast option was perfect, especially the drip coffee

great spot for staying a few days and working in the common area with exceptional wifi

the wifi didn't work well in the toilet

on one of the days, a mom stayed back with two sick kids

morning you could hear the workers, the hammers restaurant is not working anymore neither the spa (wrong

the fact that i could not use the jacuzzi and sauna, even when pool was ok to use

the all-day coffee machine, jacuzzi and pool and sauna are a big plus

spa and restaurant were both shut down, and the location made it difficult to get food otherwise

parking, location, secure. good breakfast starting at 6:30.

i did not use the parking, there were not many space

super helpful staff, they welcomed us late at night and helped us with parking and taking us to our room

good wifi signal and speed

handy free parking, nice common areas and garden courtyard.

the laundry service was perfect

they did my laundry for free and did not give me any hard time when i had to cancel the last night

they also washed, dried, and folded our laundry in 2 hours for $10

laundry service ($8 per load) was efficient

very fair price for laundry too

the staff were lovely and we had a nice dinner and breakfast in the restaurant

was going to have my laundry done, but there was a lot of miscommunication between the staff (bring it at 6am

hot water for tea and coffee in a central spot. info about laundry services.

laundry could be arranged via reception

early check in, clean, great value for money

excellent breakfast and ambience!

the rooms were clean, and there was very ample parking

beautiful grounds. comfortable. really friendly staff. good value for money. private parking.

have liked a bigger breakfast with other options

i also loved the fireplace and balcony in my room and that you could eat at the restaurant where breakfast is

bathroom needed shampoo room needed a broom to sweep up area around fireplace fireplace needs a screen in front

i was grateful to have laundry service

i also expected to have a garden with swimming pool

might be something to be aware of for more picky travelers/kids or something especially during hot months

nice outside bar area to the front too

great wifi

great bar and breakfast

no clothes iron available. wifi is good, not great.

didn't close properly leaving an inch gap in one corner and letting all the noise from downstairs bar in which

i like that the bar is downstairs

is close to nearby eateries, bars, and walking distance to downtown

there is a good restaurant and a lovely courtyard with a small pool

the breakfast was

it also has a nice ittle bar/restuarant on site for quick meals (with kids)

wifi works fine in the room

breakfast ok

hot water, change of the bed, cover other than a top sheet, screen on window, second trash can, laundry facilities

wifi worked very well. staff was alright. location near to the bus stops.

the room was clean and facilities like wifi were good

wifi was way too slow, roaches all over the bathroom, just one toilet paper roll, was the half of

wifi, good outlets and a very very clean bathroom

like i gave them my laundry in the morning and when i asked for it at night it still hadn t even gone in the

great design, convenient amenities, comfortable bed, great local location, laundry available

everything you need is available right there: laundry, transport, massage, yoga etc

offers services like transport to the airport, and, i think, laundry (both for a price)

the hostel offered same day laundry (8$)

the hotel also provides a laundry service which was efficient and good value for

the staff was very kind. the complimentary breakfast was delicious.

kitchen was fully stocked, seating inside and outside

the wifi signal was poor

also, messages on booking never got replied, since i asked in advance for a late check out

when back at home base, the staff is always attending whether it's laundry, a simple towel, car rental, excursions

sometimes the wifi connection was bad

the daily room service was great

free basic tico breakfast & coffe in the morning

kitchen closes too early. they should serve at least pizza until closing time.

location, excellent buffet breakfast, coin operated laundry machine, friendly staff, great wifi

laundry delayed at reception without explanation about requiring payment prior

staff was friendly and helpful and they had great amenities like laundry, a gym, and free breakfast

laundry machine very helpful

also, i like the laundry facilities

sloppy - long check-in time, laundry not same day, no fridge in the standard rooms, many rooms with windows only

the laundry service.

the laundry or the cast of stomp was in the room above mine

the hotel has a decent gym for working out

western plus but the amenities are short lived, the included breakfast was very good as was the wifi in the room

i got 3 different answers about laundry, phoning reception or restaurant don t always get through either

wifi connection not working well in the top floors and breakfast restaurant

i loved the roof top bar as

room service for morning coffee would be great. also late night snack menu for the room

location, very nice warm welcome from all, parking included and excellent, comfortable bed, coffee and tea

the breakfast room offers breathtaking panoramic views, and the food was both delicious and refined

and specially the fact that it s pet friendly a truly immersive cloud forest experience, amazing for bird

spa bath with views into jungle

couch inside the room pointed right toward giant window overlooking valley -trails on-site -easy parking

the little park and short property trials were great for keeping the kids entertained

the breakfast was good with lots of options

nice hotel, parking and bar

and the furniture at the pool were also very old with hole in several chairs

good central location. very comfortable beds. nice bar area

the breakfast was good, the staff courteous and friendly

and laundry available

clean, airco, and wifi working fine, friendly staff, good location.

the smells from the kitchen up into the bedroom in the morning

breakfast is a little basic but has different options (vegan, gluten-free options)

had a room without window but there was a hole into an indoor space where noise was heard from kitchen etc

staff were an hour late with the laundry service and we were concerned about missing our bus

have stopped having a spa since covid but it's still marked they have a spa

beautiful place with a beautiful pool

i enjoyed the gym too

the wifi was not sensational but for us it was satisfactory

this was a nuisance expensive laundry

we left before breakfast and they made us breakfast boxes to go

there is a loud, bright casino across the street

across the street is casino, so can be a little bit noisy.

only issue was a really poor wifi

got charged $22 for a laundry bag

charges for room service and laundry

right in central san jose, beautiful views, lobby , restaurant and bar area is very nice.

many amenities at the hotel except for the gym

the bar also is very good and enjoying your drinks overlooking the plaza de la cultura is really nice

drop off laundry-and you get it done by the end of that day

the casino

very good wifi coverage

comfortable rooms, clean, good value, very good restaurant on property and a casino on premises

the casino is popular with the locals

i had to ask 4 times about the laundry service before one receptionist could answer me, the first one simply

price and next to convenience store and close to a casino

they give you a towel and a bar of soap

even in front there is a casino where you can exchange dollars to colones and on the side a supermarket for

breakfast that was included was only toast and fruit

the staff was amazing and the laundry service is perfect

the laundry service was amazing

wifi worked well

you are traveling with kids or want some peace, read this** this is without a doubt, the worst experience i had

parking really small only for 2 cars left my car outside and was vandalized

-the parking: it was all an entire nightmare, when i arrived, first thing i did was request access to

she told me i could have my laundry done on sunday

great wifi service comfortable room good breakfast

also, the surrounding area is not safe to walk around in at night (and especially with our small kids), so we

there is no gymn (wrong

good location. private parking. good breakfast. reception 24 hours. good size of bedroom.

laundry prices were ridiculous (5 dollars per t-shirt)

services of the hotel are extremely expensive (taxi, room service, laundry)

laundry lady banging on everyone's door early in the morning

the food from the bar was actually delicious and fairly priced

outside view and breakfast and the bar

really like this hotel, the room was really clean, the staff very nice, they have hot water, the wifi was good

bed, spacious room, clean, good wifi, felt a secure hotel in a rather less safe area of

no hot water, very noisy, wifi barely cannot access, the staff don't speak english.

to both bus stations we needed, staff were accommodating, wifi was decent, there is a music station that is

the cleaning staff washed my personal laundry for a reasonable price

used the laundry service which was very fast

price/quality is fine, friendly staff, quick laundry service 2 hours or so and cheap

the laundry service has a pay by number of piece of clothing price.

the staff was friendly and breakfast was really good

like that they have laundry service and airport taxi shuttle

one window looked over the laundry room and the other over a hall way

the family who owns the place were very nice and helpful and they had a very good breakfast

nice place, friendly staff, good breakfast, would recommend.

breakfast was good

quick laundry service

plus we could do our laundry (with an extra charge)

and angie, the desk people, also cook breakfast and clean and do laundry too

was very clean, the room was spacious and nice, beds comfy, warm water in the bathroom, shared kitchen was

super friendly staff, comfortable bed and fully equipped available kitchen.

location. quite good value. polite staff. strong wi-fi. laundry service in reasonable price.

the room had the basics with with cable tv, wifi, a table with chairs and a bathroom with hot water

wifi was very good

information regarding facilities of the hotel (bar & restaurant)

staff was great, good wifi and close to center.

the bed was too big for the room. the wifi would be down for hours at a time. it was kinda loud.

strong wifi

very close to tica bus station. room was comfy enough. wifi worked well. hot shower.

the wifi is excellent with a good speed and reliable

wifi good

i asked and paid them $5m to do a huge bag of laundry which was super helpful as we were headed to cancun from

the main issue was being next to the laundry room which operated all night long

unfortunately, the power went out so i had no electricity, wifi or hot water

working wifi no hot shower

wifi is not that strong and the noises at night from the restaurant and bar next doors!

only complaint is it can be a little loud in the evening due to the bar below the bass from the music is

was not given the right amount of change, the wifi did not work, there was no toilet seat, no hot/warm water in

prostitute outside and in the bar next door

the area is loud with a bar next door

early cheap price for a private room - same price as a shared room in a hostel hot shower good wifi

big, clean room. comfy beds. free laundry (bring your own powder) was much appreciated.

staff was very friendly, the room was clean and enjoyed having self laundry

the gym's bicycle is a little dated.

pool

wifi was very good

wifi ants all over the walls in the room ac not working and very noisy very old towels see through

wifi was slow

the staff were very nice and the breakfast was fantastic!

attendant spoke english, was very personable and accommodating and called a taxi for me after breakfast

good breakfast

the parking is an issue because it holds 3 vehicles, but only the front car can exit, so we needed to

parking here is difficult if there are more than 2 vehicles

convenient location with parking, restaurant, and breakfast included

breakfast was delicious, the staff are very friendly, the property was clean and secure + free parking

we had some bruschettas for dinner at the hotel bar and they were delicious

rooms are wonderfully comfortable with a nicely stocked mini bar of goodies & non alcoholic drinks

there were a couple of very nice restaurants in the locality (la muny restaurante and bar and restaurante machu

no pool. but the hot tub was wonderful.

gym wasn t the best

really appreciate having parking on site

the house is very beautiful and they have a laundry service

excellent good value laundry service with same day delivery

good paid laundry service

great breakfast, chilled out bar and homely

bar and restaurant in the house

the pool was a bit damaged with missing tiles in the bottom

parking down the street was a bit of a hassle and had to wait for a while to get the car in and out

courteous staff, good breakfast, profusion of plants throughout the property, comfortable room

a nice clean safe hotel with good amenities. parking nearby.

good wifi and top clean room

we paid for some laundry to be done but when we started using the clothes they didn't appear to have been washed

laundry

offered for laundry ($10/load), $4 for a coffee, and airport runs ($25) and a few others were very high

laundry services coffee on tap water on tap quiet and friendly

they also helped us with laundry, booking a shuttle, booking a movie online and with ordering pancakes for

clean room, nice pool, nice stuff, quiet neighborhood

it's clean and tidy, the rooms were fine and the pool and gardens were always looking nice

lovely pool area. neat and intimate. staff were highly responsive during and after booking.

there is not a orange or another kind of juice in the restaurant at breakfast time.

great location . good breakfast . nice and clean settings. great staff

nice hotel,located close to the centre,friendly staff and a good breakfast with jimmy in the kitchen

good location, comfortable bed and big parking lot

otherwise all good and safe parking

gated and secure parking

i'm actually looking forward to going back and falling in the bed and ordering room service

laundry was ridiculously overpriced

laundry service good value (out sourced)

the price for laundry a bit high. paid 40$ for a couple of t-shirts, shorts and underwear.

it s clean, the parking is convenient and safe, the staff is very gracious and the food was delicious

free parking across the street

i liked it that they had toast for breakfast.

breakfast costed extra money

everything else on the breakfast bar was off limits

at breakfast you need to choose between coffee and juice, whereas i prefer to have both.

should have an american breakfast on the menu because a lot of canadians and america's visit there

big room, gym, laundry

), friendly staff, spacious rooms, nice pool & gym, overall a very pleasant

the breakfast was great

hotel with very nice rooms and 2 restaurants + bar inside the structure, which could be your only option viewed

bar was ok but very expensive / over