they provided laundry service for an additional fee and it was done within an hour

first night we stayed in separate house where we cooked, played board games and did much needed laundry

good wifi connection

safe parking was also a big plus

to find and parking in front

it was handy to have the kitchen sink, coffee, and fridge in the room

as a allergic person to a loooot of food ingredients they were also open and flexible with the breakfast

spa bath with views into jungle

you rely exclusively on the hotel wifi

nice breakfast, well prepared, beautiful view. very confortable, spectacular views.

we didn't like to leave. i will be back and sending all my friends with kids or couples.

buggy, spa massage and breakfast were really good.

no wifi in the rooms

breakfast buffet gets cold very quick, however you can ask the staff to heat your gallo pinto, the

the breakfast was good

asked for cappuccino coffee with breakfast and received without additional pay

the staff were lovely and we had a nice dinner and breakfast in the restaurant

rooms, great views, well equipped kitchen, good beds, helpful and friendly hosts, quiet

the house is marvelous and very comfortable (also for families with small kids

it's comfortable sitting inside or out and the kitchen is one you can actually cook in if you wish, with good

the kids enjoyed the green spaces, the horses and especially the cat and dogs which said hi from time

mattresses are excellent the kitchen is well equipped

the room itself was well-equipped, featuring a kitchen complete with coffee and a coffeemaker that allowed us

be nice that the bar would have been open till later (for us was out off the season so we were the only guests

one of the most amazing things was the breakfast where you could watch many many different birds on the feeding

very tasty breakfast and dinner, very helpful personel

i loved watching toucans during breakfast

rooms are great for the price, food its very good too!! its real pet friendly.

the restaurant is superb, quality food, great place to dinner, delicious breakfast

had a nice breakfast and dinner

wifi does not reach the rooms

called the villa and paid $27 more than the other rooms were listed for the two of us and our pet

bad wifi

interior covered compound for parking right at the room was great however a bit crowded due to expansion of

secure off road parking

breakfast, parking, check in, check out.

the parking is just by the room and under roof

isn't great, we had to wait 2 days on our laundry, they couldn't tell why, not a clear communication simpel

excellent breakfast, super nice staff and gorgeous room with a great view to the lake

views, beautiful garden, comfortable room and a good breakfast

the pool was lovely and, thanks to their yoga mats, yoga overlooking the valley was a huge bonus

got a upgrade to a room with a fridge and small kitchen because the hotel was not full this day

they serve a good complimentary breakfast with delicious coffee that is grown on the property surrounding the

room is large, the beds are extremely comfortable, and there is a little kitchen with a sink, bar fridge and

went out, so no wifi, etc, and it appears its a recurring problem

the breakfast is outstanding

friendly personnel, clean and spacious room, nice view on the garden from our terrace, delicious breakfast (with

nice restaurant in the hotel and free breakfast was delicious

to irazu volcano, kind and helpful staff, great restaurant right next door, clean room, private parking behind

nice staff, very good breakfast, good wifi, large and clean room.

at end of day, having a bar to sit at is better than restaurant seat

and spacious rooms, welcoming staff, breakfast available to pick up even a night before if you need to leave

access to laundry services and good breakfast

we needed to use the laundry service and the lady in the reception arranged everything for us and the guy who

very comfortable rustic hotel. very nice breakfast. very clean facility.

staff was friendly and breakfast was yummy

breakfast was very tasty and i loved the free coffee refils

excellent food restaurant and breakfast

breakfast was great

delicious food for the included breakfast

remote peaceful location in the mountains excellent dinner and breakfast very welcoming

the breakfast was amazing and the fruits were perfectly ripe.

breakfast was great, staff, room amenities, and cleanliness too

also free parking is available in a secure area and underground as well

pool should have warmer water so people can actually use it

hotel instructions for parking need to improve.

the room was wonderful, breakfast delicious .

the swimming pool was nice and the bar as well

our kids loved the pool and seeing the wild life

we stayed in the two bedroom villa and it was wonderful to have the kitchen and small deck area

breakfast and location was great

breakfast included was good

pool wasn't heated

the all-day coffee machine, jacuzzi and pool and sauna are a big plus

that when i book didn t said pool was close for repairs

the fact that i could not use the jacuzzi and sauna, even when pool was ok to use

the bed was comfortable and pool, jacuzzi and cantena were added perks that we used and loved

very clean, lovely pool, comfortable rooms, fast laundry service.

i asked about laundry service and even they don t do laundry normally they did it for us

not plumbed for hot water in bathroom and kitchen sinks

bad wifi

spacious clean room with comfortable beds, breakfast was fine. nice swimming pool.

and very warm pool, great view of the valley

our family likes the pool a lot--it is very kid-friendly with a shallow side and a deeper side

the wedding, from 4 pm to 10 pm, might be fine for those who are okay with loud music (the pool was also closed

amongst the trees, with wonderful views around, away from quepos touristic crowds, and a perfect pool with ocean

pool overlooking the jungle

and helpful staff; good location; good facilities (pool table and area to chill inside); big kitchen to use

breakfast in an open air patio surrounded by plants and birds was very pleasant

the breakfast time is from 7:00-8:00, which is a joke / scam

breakfast was absolutely delicious

the is no room service, and the restaurant is not opened late.

breakfast was great, location was convenient to walk to historical centre and train station

the staff were helpful and kind. the included breakfast was a great way to start my day.

breakfast was good and the staff were friendly

fantastically friendly staff; slick interior design; best free breakfast anywhere!

no hot showers, noisy street noise, poor tvconnection, no wifi in rooms

good wifi, clean room

we had a simple but sufficient breakfast there

breakfast was a little light.

great breakfast and awesome views of the valley

cold, even though we used 2 heaters. not very good breakfast, but fair.

breakfast wasn’t the quality we were used to in costa rica

view was breathtaking and breakfast was sublime

reception staff / pool was closed / window locks missing or broken / safe deposit box not

breakfast was included with our stay but they only offer 2 choices: americano or typical cr

the grounds and the view are very magestic. it has a nice pool. it s romantic:)

very complete breakfast, fruits, american or costarican breakfast.

they also took care of our laundry and fed us the most amazing breakfast every morning

very fair price for laundry too

they did my laundry for free and did not give me any hard time when i had to cancel the last night

they also washed, dried, and folded our laundry in 2 hours for $10

laundry service ($8 per load) was efficient

very good hotel. very friendly staff and good laundry service. sandra & miro.

on site laundry.

also have laundry service if necessary

the place is very clean, secure, comfortable, quiet, modern, has hot water, a/c, wifi and laundry service

laundry service on site (extra charge)

parking place for free

uncomfortable and not very secure parking

handy free parking, nice common areas and garden courtyard.

i did not use the parking, there were not many space

wifi came and went in strength

neighborhood, good value, extremely helpful staff, wifi worked best in lobby

animal, there are two cats on the property and super friendly staff who makes your coffee for breakfast

there is off-street parking, which we understand is hard to find

parking is limited so there can be some shuffling but minor really

fridge :-), ok shower, nice lobby/restaurant area, nice court with a sitting area, space for car parking ps

excellent location, great breakfast, friendly staff

breakfast was tipico costa rica and continental, but both were very delicious

haggard arrival, the kindly whisked our bags away before settling us down for a delicious local breakfast in

breakfast in luz de luna top, nice and friendly atmosphere

the breakfast was lovely and the area where you go to eat is really nicely decorated and has lovely

excellent breakfast and other amenities.

gym, breakfast, wifi okay

good wifi connection

we had to have a early checkout to get underway with our travel, so the owner made a very good breakfast for

neighborhood, close to the university, fantastic and always helpful employees, super clean, great breakfast and

i was grateful to have laundry service

only one breakfast option

good breakfast

the only missing thing was that they have only one breakfast

the complimentary breakfast is delicious

the kids may have had jet lag and still been functioning in a different time zone at 11 pm

wifi works fine in the room

good wifi, great beds. quiet but central location

wifi was excellent, staff, one of the better stays i have had and it is also a great value

avenida central and good places to eat, clean and good sized rooms, friendly staff, complimentary breakfast

i needed laundry done and they did it all quickly and had it folded and in my room when i got back from

a charming owner, helped us with our laundry and let us stay late and take a shower after the visit to the

rooms are clean and comfortable. refreshing pool and a great location.

small pool available with limited parking for guests

the room was very comfortable and pretty. they clean the room often. there is a swimming pool

pool good

wifi spotty. dogs behind property noisy and windows don't seal properly. soap tiny.

the pool and setting around the pool was very nice

the pool was lovely and we spent time relaxing there

cute little pool

laundry service as well, fast and clean

laundry was expensive!

friendly staff, laundry service and air con was a bonus

laundry service on site, great book exchange

staff can book trips, do laundry and are always happy to answer your questions

laundry machine very helpful

laundry on second floor

staff was friendly and helpful and they had great amenities like laundry, a gym, and free breakfast

location, excellent buffet breakfast, coin operated laundry machine, friendly staff, great wifi

laundry delayed at reception without explanation about requiring payment prior

the laundry or the cast of stomp was in the room above mine

sloppy - long check-in time, laundry not same day, no fridge in the standard rooms, many rooms with windows only

the laundry service.

great location, our kids loved it!

staff was great and we loved the parking area

i got 3 different answers about laundry, phoning reception or restaurant don t always get through either

hotel has private parking which is useful considering you can actually walk to the centre of the city

room service only when restaurant was open for

was very comfortable, although the bathroom tile and spa were old and marked

in the middle of san jose , restaurants, casinos and shops, and that amazing roof top terrace with an amazing

and laundry available

30am each morning, and the smells from the kitchen were strong from this time also

room service and towels not available as needed and they just leave 2 long towels and just one

wifi was great during our stay

central location, comfortable room, fast wifi, good shower.

charges for room service and laundry

got charged $22 for a laundry bag

breakfast was excellent. central location. late check out.

hotel, but one pet peeve is the powdered/gross eggs in the buffet

good gym quiet comfortable large room with safe good central location close to everything

i had to ask 4 times about the laundry service before one receptionist could answer me, the first one simply

price and next to convenience store and close to a casino

they give you a towel and a bar of soap

breakfast was alright, you can sit on the balcony while enjoying your coffee

wifi wasn't reliable. noisy.

pool was very clean

location is good. excellent breakfast. very nice staff. recommend to friends.

i think it was from the sports bar within the property

we wanted to order lunch from the restaurant menu and eat by the pool, but they couldnt accomodate because of

noise! many people laughing,. shouting all through the night from the casino below

the staff was amazing and the laundry service is perfect

the laundry service was amazing

the room was really small, restaurant/bar was a bit pricy, no laundry service available

everything you need is available right there: laundry, transport, massage, yoga etc

offers services like transport to the airport, and, i think, laundry (both for a price)

staff was perfect and they really helped us with doing a lot of laundry for us in 2 hours

also had my laundry done through their service and on the card mentioned it was all delicate and should be air

was going to have my laundry done, but there was a lot of miscommunication between the staff (bring it at 6am

laundry could be arranged via reception

hot water for tea and coffee in a central spot. info about laundry services.

also connects internally with its own bar and restaurant

the breakfast in the garden was lovely

the wifi didn't reach my room, but it was fine in the lounge area outside my room

overpriced for what it really offers, deluxe room with spa bath we booked was all mould on the ceilings, hairs

didn't close properly leaving an inch gap in one corner and letting all the noise from downstairs bar in which

no clothes iron available. wifi is good, not great.

is close to nearby eateries, bars, and walking distance to downtown

to make matters worse, when i attempted to contact room service, no one even answered the phone

additionally, during my stay, there were maintenance works at the pool level, causing disturbances for guests

you had better towels in the gym

the breakfast buffet is expensive our fellow travelers paid less money for the room yet their

breakfast was great, great bed and pillows, free, covered parking included and good cable tv

the hotel also provides a laundry service which was efficient and good value for

restaurant is just a few steps away and breakfast was really good

the room is very clean, the shared kitchen was very clean

be nice if we could serve ourselves those things and not have to wait until the 8 oclock free breakfast, which

not the best wifi

when back at home base, the staff is always attending whether it's laundry, a simple towel, car rental, excursions

the daily room service was great

it is high energy and the girls are all very attractive and friendly behind the bar and also the kitchen is

i love the fact that there s a bar and kitchen with sports on every tv right in the hotel

great place for adults

24 hour laundry service

the wifi was free and fast

*the bar and kitchen staff made up for that

breakfast was great every morning

we didn t have wifi in our room just in the balcony and the public areas.

hot water, change of the bed, cover other than a top sheet, screen on window, second trash can, laundry facilities

wifi is very good

wifi, good outlets and a very very clean bathroom

wifi didnt work, staff wasnt helpfull

clean and secure, quiet inside good wifi.

staff were an hour late with the laundry service and we were concerned about missing our bus

decent breakfast and good location

the breakfast area is relaxing and breakfast is excellent

the breakfast area was nice and the food they prepared was tasty

beautiful floors, high ceilings, comfortable beds, great little gym & comfy jacuzzi above pool

really like this hotel, the room was really clean, the staff very nice, they have hot water, the wifi was good

no hot water, very noisy, wifi barely cannot access, the staff don't speak english.

to both bus stations we needed, staff were accommodating, wifi was decent, there is a music station that is

bed, spacious room, clean, good wifi, felt a secure hotel in a rather less safe area of

this was a nuisance expensive laundry

nice staff decent breakfast great wifi spacious room went for dinner to a hotel restaurant and there was a live

noisy street, with a casino nearby.

good breakfast, good location, helpful staff

friendly staff. good wifi.

the room, grounds, facilities, common areas, and pool were immaculate

pool and kitchen area were luxurious, whilst the owner served up one of the nicest breakfasts we've had in

swimming pool and the personal attention from the owners

improvements on cleanliness, comfort, noise level, facilities such as safe box, ac, clean pool,

parking is very convenient and safe

wifi worked great

we had to go back and ask for the wifi code (which was also nowhere to be found in the room)

parking was a bit tight.

there is no functioning wifi

clean, comfy room, good coffee and breakfast, pool was an added bonus

more than fine but we wanted something more special), this was sorted out straight away, we sent laundry to be

everything! but..breakfast was amazing!

the pool was right at the same level as our place, so it made it great for the kids and my parents

in the mornings, we were treated to delicious breakfast options served by friendly staff and in the evenings,

the bed was super comfy, the pool was great, the breakfast was delicious aswell

drop off laundry-and you get it done by the end of that day

phone service in the room keeps being busy trying to contact front desk or room service.

very good room service, even late at night

comfortable beds,modern bathroom,good air conditioning,consistently strong wifi coverage

to eat breakfast outside on the patio of the restaurant and having homeless people come up and ask for

used the laundry service which was very fast

price/quality is fine, friendly staff, quick laundry service 2 hours or so and cheap

the laundry service has a pay by number of piece of clothing price.

the cleaning staff washed my personal laundry for a reasonable price

staff are wonderful, kind and understanding. breakfast was good!

wifi worked well

you are traveling with kids or want some peace, read this** this is without a doubt, the worst experience i had

parking really small only for 2 cars left my car outside and was vandalized

-the parking: it was all an entire nightmare, when i arrived, first thing i did was request access to

staff was very friendly, the room was clean and enjoyed having self laundry

big, clean room. comfy beds. free laundry (bring your own powder) was much appreciated.

the gym open 24hs

gym, restaurant, staff(especially the manager of the restaurant staff, jose; he was very personable

perfect hotel for the last night on my trip. very good rooms, breakfast and pool. perfect gym!

nice environment, good size of room, breakfast included.

good breakfast.

it's clean and tidy, the rooms were fine and the pool and gardens were always looking nice

pool good. felt like a safe part of town close to park

great staff and very good breakfast

the wifi is excellent with a good speed and reliable

very close to tica bus station. room was comfy enough. wifi worked well. hot shower.

good value, friendly staff, very clean, early check in allowed, good location for busses

the wifi was also pretty good

the bed was too big for the room. the wifi would be down for hours at a time. it was kinda loud.

breakfast was nice and the atmosphere was calm and relaxing

the food was excellent, great breakfast options, which was included in our rate

the included breakfast was another plus point; there was a variety of delicious options that satisfied all

the pool was amazing, and we loved relaxing there while enjoying the stunning scenery

adults only, so we had a very quiet time by the pool and it s surrounded by so much nature

failed at refreshing toiletries without being asked, charged a criminal amount for laundry

stay close to manuel antunio great pool cool reserve you can see animals in the hotel a great restaurant and

the restaurant is superb and the spa delightful

$10 for room service charge - when your room is literally under the restaurant, i can't see how charging

shuttle bus everyday day up until 4pm which takes you to the main town

the hotel then offered me a free laundry as a way to compensate for me

they even have a laundry service onsite, which was extremely helpful

the pool is very large as well and great for chilling out in-between the beaches and tours in the area

comfortable bedding, good ac, ceiling fan, good lighting, strong wifi, and a kitchen

plus it has parking space

good gym for my needs

we loved everything about this hotel from the ease of parking, to the staff, to the amenities

gym wasn t the best

gorgeous hotel in a beautiful building. the restaurant and bar area are gorgeous.

wifi connection is shockingly bad, which spoiled it for me also, but less importantly, the

excellent host and service staff, breakfast was delicious, location is convenient, private gated parking

parking place

wifi was a bit spotty in the room.

breakfast was delicious, the staff are very friendly, the property was clean and secure + free parking

wifi wasnt really good

pool was lovely and nice bar area

wifi was hit & miss but mostly poor

staff is very friendly and helpful, rooms are super nice and breakfast was delicious

friendly and helpful - checking with us arrival timing such that room would be avaikable - good parking - nice

swimming pool area could do with being cleaned better