clean & comfortable, staff pleasant, good breakfast & nice pool that my granddaughter enjoyed

breakfast was also well

the location was great and parking lot well lit

getting out of parking lot. i wanted to go in opposite direction.

the location was great. very clean, even during the remodel. breakfast was excellent.

laundry and price

pet friendly and close to my venue.

no wifi was provided

when i made the reservation i indicated i needed a pet-friendly room

our room had a dirty ashtray and a cigarette burn hole in the pillow -- and we reserved a non-smoking room

the laundry ladies were amazing

1am fire alarm could have been avoided if staff kept up with laundry maintenance

buzzer kept going off, i went to desk at 11:30 pm and they said it was something in the laundry

and the gym had seen much better day

find parking

we did not use the fitness room or laundry area

the parking was cramped. parking lot was on the small side.

be careful exiting the parking lot

the fitness room was small but offered a good choice of workout equipment after a long day of driving

the fitness center was also great

friendly staff. close to casino and dining.

front door was overflowing when we got there and never emptied for the complete time of the trip, parking lot

breakfast was delicious!

close to i77 exit , easy to access & plenty of parking , continental breakfast was pretty basic but overall it

breakfast was very good, scrambled eggs, sausage, waffles, fruit, yogurt, coffee, oj (which was

this was really a huge issue considering the $2 charge for laundry

we love staying here because they have kept the pool open on an hourly reservation basis

pool/ hot tub, clean room/bathroom, comfortable beds

room and long hours for the pool make as very happy

in all a great stay, staff was great, gym was subpar, pool was closed for remodeling but all in all, a great

they also have laundry rooms which is awesome

we were also around the facility s laundry room

could not use the laundry facilities because washers were loaded with grime and oil

great location. guest laundry. clean. pretty comfortable beds. great shower pressure.

room, first floor, next to laundry and ice, next to outside door with parking right next to door visible from

like the idea i was able to get roll in shower, laundry facilities where on first floor and handicapped access

quick check, wifi was good and food was very good.

parking is odd and getting in and out of lot is awkward, but the location is great once you are

room was outdated, tv took 5 minutes to load, ac unit had rust all over it, bathtub was finicky, wifi was

great location plenty of parking.

pool was not outdoors like the online said

was good and picked based on having a bar and breakfast

pool and fitness room were open

very laid back and the pool was great for the kids

variety for the breakfast buffet

dryer in guest laundry only got mildly warm @ the hottest setting

friendly helpful staff. affordability. laundry room available.

also, the gyms ceiling was falling, and it was dirty

had a studio but the kitchen had only plastic cups for water & coffee and no other cutlery or plates, plastic

also wish the pet room we were in was a little bigger since we had our dog and his kennel

room was across the utility/laundry room and you can hear the staff talking

the 1st floor room was next to the elevator/noisy hallway, across from housekeeping/laundry, and our window

the pool and spa appeared very clean.

the gym was well equipped

nice staff great spa and pool

i was impressed that there was an exercise room as well as a laundry room

laundry services free. excellent staff

great free laundry, spacious units, clean

the kitchenette was unexpectedly well equipped and useful, as well as free use of the laundry facility

wonderful with the kitchen you and free laundry machines you feel at home

no laundry bag

parking lot confusing

the kitchenette rooms dont come with any dishes pans or silverware you have to bring your own

the breakfast wasn't too great but everything else was. atleast they served breakfast though.

lack of breakfast they advertised...

laundry facilities were good

very clean, friendly professional staff, excellent breakfast, laundry facilities on site.

i wish the laundry machines accepted cards, but that's my only complaint.

we loved the location close to many things, wonderful breakfast, warm pool and nice large clean rooms

ease of parking and distance from the entrance was good

the laundry room put $ 2.50 into the dryer it didn't work. they did not return my money.

need laundry bags in rooms for guests to take wet suits home or dirty clothes

the breakfast being included is nice, the laundry facility was nice and the fact that there was a pool was

pool and laundry room out of order.

they do everything but manny personal laundry. very accommodating staff.

the pool & fitness room are in good conditions and the laundry machines are fully operable

was great, except we were not made aware that the pool was closed for renovations before we arrived

beds very comfy, pool and hot tub very nice. balcony was an added bonus...

we sat at the fireplace and relaxed while the kids played cards at the

other restaurants close by--had to leave the property each of the 3 days we stayed there--and the bar was not

well lit parking lot

i said what my car is right outside the doors parking in the back and she said you can just leave your car

i was immediately kicked out of the wifi the second i checked out.

the fast falling snow obscured the lines for parking spaces and as a result people were parked farther apart

breakfast was bad because of the covid virus.

the gym was a little bigger, a hot tub (which was my fault for not looking in the descriptions)

good breakfast and nice staff. decent gym facility.

the hot breakfast was excellent

rooms and hotel clean plenty of parking walking distance from restaurants

were adults drinking alcohol in the pool area while my husband and i were trying to let our 7 year old swim

the parking was great, i was able to leave my boxes in my car

breakfast was so good

the hotel was very clean and the breakfast was run very well and clean.

breakfast was good, parking lot plenty large, ev j1772 charger was a big plus

i was put in a pet room, house keeping told me, i m allergic to animals

lobby and lounge areas nice staff at front desk very helpful room was nice and clean laundry room

couldn t find a guest laundry

the queen beds are large and more like kings, which is nice when traveling with kids

all of the staff i interacted with were great. food at the bar was good and not way overpriced.

we were put up on the pet friendly floor without even asking to us

i know we are still going through a pandemic but i wish the pool was open.

great variety at morning breakfast

didn t seem friendly underwhelming very little information available wifi was not secure bathroom fan didn

my kids complained that there were no donuts but liked the blueberry muffins

did not eat breakfast

the laundry availability. parking available

breakfast is very minimal

pet friendly, clean washer & dryer easily accessible (same floor) kitchenette

loved my room and the facility ud83dudcafud83dudcafud83dudcafi loved the little kitchen areaud83dudcafud83dudcafud

room fit all my needs i love the fact it had a full size fridge/freezer and equipped with all kitchen needs like

the staff, breakfast, snacks, laundry..

laundry facilities

there's also a laundry room where you can wash and dry your clothes for $4

convenient for self-service, grocery, laundry etc

we got lucky and were right across from the laundry and my son was able to wash his workout clothes and pack

laundry, pool ,breakfast coffee 24 hours and most of all the staff

the gym and pool were nice

loved the little things like water and a treat for my kids upon arrival

workout room and pool also open and airy (5 treadmills and 5 elliptical machines as well as free weights)

parking was good

the fact that there is a laundry facility on site it should be a easier process of getting quarters

was closed for maintenance sunday morning which is understandable but the kids were bummed

the cleanliness of the hotel and the pool. it was also quiet and the rooms have lovely showers

disinfectant wipes for gym area.

with the hotel but my schedule didn't allow use of pool- need to include free breakfast like other hotels

the gentleman in the laundry was happy to dry them for me and tried to refuse my

was spacious and bed comfortable-close to airport, easy parking, helpful front desk

the shuttle service for early morning flight out was excellent

wifi was adequate. nearby bar / restaurant.

bed was comfy. breakfast was very good

was like it wasn't part of the hotel: we entered in the back, went through the aisle where the laundry facilities

no laundry

then there was the gentleman josh stanson cna who went out of his way to find me a place to do my laundry ( we

awesome breakfast and pool!

gave us an early check in on a holiday thank you so much

smoking room

it was quiet and my kids were able to go between 3 rooms

clean, parking just in front of ur room door, staff mr deepak was good

wifi was availavlw, but it was not secure

ease of parking rare in the city

area near office and laundry area smelled horribly of pot

know to use the laundry i needed quarters, nothing was really said about it and didn't know it even existed

i had to take my used towels to the laundry myself and request fresh towels

room is smaller than expected. laundry facilities were outdated.

laundry service due to renovation

the staff was polite, and having coffee in the lobby at all times and free laundry services was a great bonus

i also loved that the laundry facilities are free, but you must bring your own detergent

well equipped bedrooms with a laundry on-site which is very handy

layout of room, updated kitchen, breakfast, social gatherings. free laundry for guests!!

i really appreciated how friendly the staff was and the laundry room was excellent.

the facility also had a laundry room and gym

free laundry service

the staff is amazing, free coffee, free laundry, perfect

also the laundry was free all you have to pay is laundry soap

location, super clean, awesome amenities (cooked for my college kid and he got to do laundry) nice staff,

there s a laundry room which was clean

parking

they just declined me because another person on the lobby was keep asking to get my room and the wifi is very

the bo us was the kitchen with a stove and dishwasher

though i didn't use the equipment in the kitchen, i think it's a pretty good design have such a funciton in a

is no guest laundry facilities

laundry facilities is a huge concern when travelling out of state for a hyatt i expect much more

clean, room was big and comfortable, quiet, nice kitchen area.

no shuttles to airport

breakfast area needs to be bigger

friendly staff, gorgeous rooms, super clean and the breakfast was delish

breakfast open 6-10am with 24/7 free coffee, tea and cookies

had issues with the wifi when i was in my room

parking was great

location with short drive to downtown or the south hills, nice outdoor pool, really friendly sunday evening host

the hallways were littered with trash and piles of dirty laundry on our floor

the room where the pillows and blankets and laundry is kept was open most of the time and it was disgustingly

the rest of the building was dirty . laundry in hallways , trash on floors and in elevator .

not having laundry facility

pool and hot tub are phenomenal

our three kids were disappointed

lobby, pool, hallway, entire facility was absolutely spotless and clean

the breakfast there is also good for a free hotel breakfast

good for kids

good for kids

very friendly staff. so helpful. nice laundry facilities!

good location, great laundry prices compared to surrounding laundromats. good size room

this was the end of our trip and being able to do laundry on site was really handy

it was affordable and had parking

cut us a good deal on parking

the receptionist seemed a little put off when we asked her for change for our laundry.

used on site laundry and staff was v

room was great , had a kitchen and a nice living room area

breakfast was excellent, fresh even when very busy sunday morning

is a free shuttle to the airport, but no where did i see that there was a $5 per night parking charge, even the

just wish it would have a laundry room.

nothing within walking distance, and no laundry room on premises.

did not have a laundry room and i needed a dryer

no laundry facility

nice and clean pet friendly hotel, staff was friendly and helpful

there was hardly any room for us in the hot tub or the pool because there were atleast 20 kids there with hardly

bed was nice loved the shower and kitchenette was stocked with all accessories

stayed there before. 2 br suite was excellent ; pool great; bbq grill, excellent.

bedding, large pool and hot tub, good free breakfast with waffles and hot foods, convenient parking and elevators

property was clean, the room was spacious, the staff was friendly, plentiful parking, they have an indoor pool

the laundry area was out of order. i had to use the laundry facility at a property next door.

the friendliness of some front desk staff. no trash bags in rooms or laundry bags. thin walls

loved the pool, loved the location being close to dinning and grocery stores to accommodate family travel

breakfast could be better, i guess.

the breakfast although complimentary was poor !!!!

laundry

this was the end of our vacation, and reluctantly we had to do a small load of laundry

pool had long hours. laundry available. it was clean. staff were awesome!

we requested late check out and the lady at the desk was very helpful with that

i wish we were able to stay longer, since we wanted to use the pool, but we just didn t have the time

a very good laundry room

no traffic noise. friendly staff. good breakfast. good sized rooms. laundry facilities.

amelia in laundry and the rest of the housekeeping staff were

plenty of towels, pillows, hot water, parking and amenities

of hotel was very nice very good breakfast bar

no laundry no goods staff no cleanliness

or laundry bag

the wifi is weak

no wifi, even though password was provided. bulbs burned out in half the lamps

the wifi didn't work the said it's because there was a lot

room was 116 directly across from the laundry room and staff cleaning facilities

i liked the laundry facility onsite also

in laundry room had to stand out in weather for hours

not enough soft chairs. doors slamming,laundry room across the hall to noisey.

hotel was fancy, it had a fancy feel and look to it, plus they had a laundry area and an indoor pool which is

the same as the laundry bag

no housekeeping service due to covid and yet bags of dirty laundry laying in the halls

no breakfast, no laundry, and no cart to transport my property from the car to my room

it wasn't the cleanest, there is no pool. the gym was tiny and smelly.

no breakfast, no laundry, and no cart to transport my property from the car to my room

laundry took four hours to clean and dry

the laundry is very affordable and there are alot of great restaurants nearby

doors and guest laundry room

laundry aide was appropriate location privacy provided wifi connection

but they could at least clean it literally takes a rag and some soap and throwing stuff in the laundry

were out of things (chicken tenders) and you can t purchace laundry stuff after the gift shop closes

bar was downstairs pool was also in the same building the room was spacious and the view was

the pool stays open late so the kids loved that

location was great rooms were clean bar & restaurant right on location

tried to contact guest services and room service but never got an answer

staff was on site early each morning to lay out breakfast

great coffee and healthy breakfast

attached bathroom, no tv in the room, you have to make your own breakfast, no parking

only street parking, entry code was not working, side dooor keys was quite difficult to use, no elevator

phenomenal breakfast

breakfast was available every morning and there was gym that's open 24 hours

the desk staff, valet, and breakfast staff were great

also as a bonvoy member i felt i should have been with the protected wifi service

breakfast could use some improvement, but it was ok

spacious, clean, comfy room, great shower, great breakfast with great view over the monongahela, super friendly

hotel staff members see this post, please use detergent when doing laundry the bed covers, bathroom towels, and

had to run the gauntlet through laundry bins and staff to find the stairs to breakfast and lobby

has a laundry facility

our kids bed was in the same room as our sitting area

), loud kids without adult company next door who kept us awake all night

services. no laundry. amenities. parking

no way to get laundry or dry cleaning. bar and restaurant could stayed open later.

there is no laundry or in-room dining facility, things we take for granted in india from hotels that claim to

website says there's laundry facilities in there or not

location to my event. hotel was clean and the in house return and room service was excellent.

restaurant and bar were not open - but these are challenging times

bar was great

the young lady who allowed me an early check in was exceptionally kind as well as professional

we'll probably stay at a hotel close to the airport that has complimentary parking with a shuttle next time

no shuttle needed

operated laundry facilities, but there was no place in the hotel that could provide any quarters for the

i also used the free laundry facility which was very handy and a nice perk

wifi struggled and had many issues. i had to use my aircard the wifi was so bad.

wifi connectivity

restaurant had limited hours. no room service to order meals

there was no laundry service

rooms have workout equipment in the room along with a gym

our only recommendation is to add a handicap bar at the bed

i actually moved to even hotel after staying two nights at fairmont where the rate was so high , wifi is free

partner & i were traveling with our pet dog on holiday, and this location was perfect for exploring the downtown

no too many options for f&b limited services for laundry

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

free wifi

dollars for wifi access (i would expect this to be free for guests) and nearly 70 dollars for a room service

they server breakfast with very limited items in the room with 20% room service charge and some delivery fee

no plastic bags for laundry

asked for laundry service on saturday evening and i dropped my stuff at the front desk

housekeeping did not clean the room - left trash and dirty laundry

breakfast was great with plenty of different choices and enjoyable to eat

the breakfast was good

laundry soap that is used to wash sheets and towels should be unscented

more laundry facilities

we ordered room service one night and it was great other than the caesar salad was not edible

the chef and staff for the kitchen are always sweet, warm, and helpful

they never came to provide housekeeping (which isn't a huge deal, but with kids i would have loved a quick

room service was also prompt and delicious

extra charge for early checkin

for example, they had the specific pillow and a gym bag in my room when i arrived

with high-quality customer service, a great gym, and a starbucks in the lobby - it has it all

staff checked us in and made sure to acknowledge my 6 year old daughter and got her a kids pack of crayons and

they left dirty laundry in a basket in the closet

key room card maker, ice maker, laundry room, printer for receipt)

of laundry services, $27/night parking was a surprise, the toilet and microwave were dirty when we

access to the pool and the privacy.

tiny cold swimming pool

room service, warm cookies, and an indoor pool!

was included with price but didn't say it did not include room service needed to be more

the room service food was delicious, it was fast and delivery people were really good

kids loved it

the pool was great for the kids and the staff at the front desk was great

there is no mineral water available even in the minibar no regular laundry service although you can ask the

fabulous bathroom with spa tub

i expected so much more for the price i paid, i took my wife for a night away from the kids and this was not

a fan of the food offerings for breakfast and happy hour, but it s free and people seem to love free stuff

i got a steak from room service that was not cooked properly

the pool and hot tub , the laundry facilities, and rooftop patio were all great

helpful staff, guest laundry

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

there was a coin laundry so it was convenient to use

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

dirty laundry left in room

later in the evening we took the shuttle to the casino

also room service food was great and fast

wifi and absolutely no acknowledgment of the fact that it caused a problem for guests

great location with a restaurant and bar on site. staff very friendly and helpful

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

city view wasn't great, but not terrible either. no room service or minibar.

breakfast not included, seemed like it would be but they either had it shut down or were

the price per night can be a little cheaper as not justifiable for what you get without breakfast

the place was quiet, the room big and location was great. 24 hr snack bar was a welcome bonus!

had laundry bins and appeared to be doing laundry or packing it or something right in the front lobby

several times were turned down for towels because they admitted they didn t do laundry for several days

at pool and gym was missed

very good breakfast. close to pnc and downtown. staff was very friendly.

pool wasn't open for my kids

in-house restaurant (bill s burgers) has good food and excellent wait staff and bar tender

nice hotel, had a large bar and restaurant inside

i also liked the fact that this was a pet friendly hotel, you would not know this until you actually see a pet

awesome gym

rooms were comfortable, clean and well equipped. free wifi. great pillows.

historic building, good location, convenient suite with full kitchen and laundry in unit if that's needed or

and also liked the fact that there were kitchen and laundry in the room

coffee offerings in room were great, they offered laundry detergent, dishwasher detergent, dishes

i love that they had a full gym which has everything you need and more

the stunnning lobby, the huge ballroom, and the tall, spacious rooms with huge windows and full kitchen, it was

food was excellent , laundry on site and they even gave me detergent

i could hear the laundry room in the evening

it is pretty quiet on the property which is a good thing, and there s a laundry room near the lobby

we loved all the amenities, the bar, breakfast, gym, laundry room

requested a quiet room but we're put below a noisy family with hyper kids

the amenities were missing; simple items such as a laundry bag, washcloths and bath mats were unavailable

breakfast was wonderful with a wide variety of items

breakfast workers could have been a little friendlier and have kept the area a little more tidy

well the breakfast so basic

paying for parking, gym not available

no laundry facilities

i love the fact the the gym have to be key access only and the building as well

great location, helpful staff, good gym, comfortable and clean.

the tv worked great, the wifi

was amazing for pnc park and rivers casino

also they were folding laundry in the lobby of the hotel

for a small family but just the little extras at this hotel that were the bonus - swimming pool, laundry room

tv was great kitchen was well stocked all very very

rooms, comfortable beds, fast wifi, very friendly and helpful staff, modern gym and pool

we used the transportation to downtown, and we also used the bar which had a great bar

has laundry too for long trips

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

had an issue with guest laundry

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

close and safe for a mom plus 3 small kids

couldn't get the wifi to work well

free on-site parking and shuttle service

the history of the place was really cool. and the shuttle service was nice.

free parking :) nice staff as well

cleanliness of the place, the combination of modern and classic, the breakfast, the shuttle and the staff overall

self laundry was a big plus for us since we are travelling

needed to do some laundry

as many tampons/pads as i needed, she upgraded our room at no cost, and we were able to have an early check in

staff was very nice, and the water that i was able to get from the bar to fill my water bottle tasted amazing

the hotel was very pet friendly

laundry available

trashcans overflowing, dirty laundry in the hall for day

the smallish breakfast and charge for parking.

the breakfast was great!! eggs, bacon, sausage, and potatoes, plus tons more!!!!

was good and they had a shuttle bus that took us to the casino which is why we booked the stay

didn't like that there was no laundry or available exercise facility at this location

they had a shuttle and recommended a few places to to for dinner

breakfast options were great

hotel allows pets but the areas they provide for your pet to go potty are not suited for pets at all

the bed is good, breakfast is fine

large laundry room and full kitchen to make a light dinner

could walk to hospital. great breakfast

the pool was quite small, but no one was in it when we were so it was fine.

the room was spacious and had a kitchen. the bathroom was bright and spa-like.

large rooms with full kitchens.

this time i asked for early check in and late check out

its nice that the restaurant and bar is open for takeout

i m beside the gym

wish i could of ordered room service, no facility available

pet friendly. had little gifts for pets

laundry facility came in handg

to pay to wash laundry

was unfortunate that the hot tub and waterfall was not working in the pool area, and the pool was rather cold

buffet breakfast was free and delicious

swimming pool had to much chlorine.

hotel is beautiful but needs a better room service options for food menu also the drinks at the bar were very

the food in the restaurant and through room service was just awful

hotel is beautiful but needs a better room service options for food menu also the drinks at the bar were very

hotel is very clean, the beds super comfortable, great bar and restaurant with beautiful views

the valet service was awesome. great bar and food.