free parking, close to the highway but far enough to avoid nuisance

breakfast or even a coffee was not available before 8am.

brand new, with bed the size of a football field! breakfast was excellent and good value.

great beds, shower and breakfast

great location, very clean, nice bar restaurant and helpful staff

wifi signal in my room was extremely weak, but was fine in the comfortable lobby area

the bar next door.

bar not open until 7, so missed out on a full evening s business from 4 bikers

to converse with him, he told us all about the festivals in san sabastion there was a lovely bar downstairs,

wifi was very poor especially in the evenings

big, free parking

no evening meals, but you will find a simple restaurant just below the parking who serves wholesome meals

in the hotels that we had stayed indifferent countries they dont charge the kids for breakfast, but in the case

no explanation, there was a little fridge pretending to be a mini bar again unplugged

it was dirty and smelly, a/c was not working in 36 temperature and there were no fans even for my kids

just down the road is a great restaurant and even a mini-golf

got our arrival time wrong so we had to wait to get in, forgot to give us wifi code and forgot to open gate on

a perfect stop with safe, private parking in the quiet countryside after disembarking from the ferry in santander

would have been nice having a little kitchenette in there with a little fridge and kettle but it wasn t a

while with us it was brought by the host from the kitchen

- very clean - pleasant - friendly staff - free and safe parking in front of the hotel

breakfast is abundant and delicious, and yolanda made sure we had our fill and then some every

everything - design, location, surroundings, staff, breakfast

we loved the customized breakfast, we were offered a choice of home made cakes, eggs, cheese and so on

we enjoyed diner and breakfast at the hotel, all very tasty

no laundry, asked about toothbrush and needed to go to reception for it (i don t mind walking

could not sleep at all so uncomfortable and laundry truck arrived at 5am people turning up late also noisy

and it’s a “fancy” one, so not as easy to get something to eat for kids

great breakfast

the quality of the hotel - it s modern, clean, with free parking on the street and a swimming pool

actual laundry on site

and comfort of the room, the quality of the restaurant and the breakfast, the incredible gym (best ever), and

pool is nice but not so much when full of kids

i imagine that the pool and upstairs bar would be fantastic in summer

good room, quiet, clean, good wifi connection

place to dry your laundry

no laundry services daily. limited staff at the desk for help during evenings

the wifi kept dropping even when i reported it was not fixed

room service but we wanted a light meal in the evening

pet friendly

easy check in/out and a good bar next door

get a table in the bar on the saturday night, but there was a local festival and all were

the staff were friendly and helpful, and the bar attached to the hotel is terrific; great service and fabulous

honestly i was in disbelief when we stayed here, there is a lovely bar / cafe on the ground floor of the hotel

similarly with the laundry

the room service is also very nice

considering we were with the kids and many luggage this was not

not good value for money. breakfast was mediocre, gym was dated and not well maintained,

there was no kitchenette but we knew that before we booked so can t complain

this hotel also holds the record for the quickest laundry service that we have ever experienced over decades

another tip is to try the local yoghurt with their forest honey for breakfast

the breakfast is obviously a highlight

room service menu is rather limited

bigger parasols in the outside bar area, too far from town to walk

our visit was out of season; the parking is off-street, not enclosed, and

there was parking right outside the property but we didn t need the car once

we chose to avoid staying in the city itself to avoid parking issues and indeed we didn't regret it for a second

reminded me of my grandmas house ladies were so nice and prepared a enjoyable breakfast easy parking easy walk

went off a couple of times which affected the wifi

the bar could have stayed open later than 11pm

bar and restaurant next to it was perfect and breakfast was

however we did have our evening meal on arrival in the bar adjoing, and possibly part of, the hotel

the water in the shower sometimes turned hot unexpectedly. the wifi was unpredictable at times.

great hotel location good very central bar people very efficient and helpful

disappointed the spa pool was not available

only thing i was dissapointed with was the gym facilities as this was not gym facilities at all

there is plenty of independent shops including bakeries, coffee shops and bars along the way

they need smart tvs or tv channels in english for families that travel with kids like us

we enjoyed sitting on the roof, near the pool, and watching the sunset

they laughed at us when we asked if they offered some sort of laundry service

also, the pet fee is pretty steep

whilst the pool itself was clean and the area to sunbathe was fine, the surrounds and also the gym needed

parking good , breakfast good, staff very friendly and helpful

ample free parking is a major plus as at time of writing i'm paying 22 euro per night in santander

wifi a/c

especially the nice lady at the breakfast/bar

great bathroom. kids loved the spanish candy at the reception.

a separate space where the kids could sleep

staff, clean, well laid out, quiet area but walkable, good wifi, good spacious shower, ac, balcony room was

garage charges are high 25 per night as was laundry service

in the room of my kids, it smelled like smoke because of the restaurant in the ground floor

great property and loved the gym. staff were excellent

breakfast, staff, bar, wifi, a very good hotel

we ordered room service for dinner and the fried chicken with garlic sauce was delicious

guest coin laundry

the laundry van was very loud monday morning waking us very early

we wanted a hotel with a coin laundry this did not

laundry service is very good and quick

nice staff, the size of the room, pool area,...

was extra and very pricey laundry was too expensive pool cafe not open for 3 out of the 5 days we stayed even

great wifi

gardens , bar facilities ,and excellent fruit at breakfast , good bread,very good shower with three versions

slow wifi in rooms but it worked very well in the gym!

gave up and had to order the food in the restaurant (to be delivered in the room once my kids were already

we did not like the initial room offered. also, the hours of the gym was very inadequate

the gym s machines are good quality

breakfast could be better, not a lot of variety of chopped fruit

there was a mini bar that didn t charge excessively which was replenished daily

the staff, the size of the rooms, the breakfast options & the overall place was excellent.

i loved the garden feel of the grounds, pool nice and clean and felt tranquil

the grounds were very pretty and there was a nice pool

very nice. spacious and very clean room. nice swimming pool. very nice breakfast. we recommend

swimming pool was not so clean

above all, a wonderful cider bar is just around the

laundry billud83dude06ud83dude06i had a smallish bag of laundry as had been travelling for a few

well located in quiet area with bus stop outside, supermarket very near, laundry few yards away

we sent clothing to the laundry and eventhough they said they would return the washed clothes the same day, they

wifi connection was often poor in my room

although pet friendly they did restrict our dog from the breakfast room which meant we had to have breakfast

laundry services very expensive

laundry prices were really high but we were recommended to go to bubblebox a few blocks away

there js no iron! only by payment at laundry

would have found it useful to have an iron in the room as laundry costs very expensive .

very pet friendly, rooms a good size and clean, lovely staff and great location

we wanted room service but most of the menu was not available because they didn t have the ingredients

the gym is tiny, as is the pool

the pool was tiny with very little space for people as there were only 4 loungers

room service for breakfast wasn t accessible via phone so we had to order at main reception.

breakfast

nice room, clean, comfy, good wifi

the mattresses need replacement for all 4 beds we had. the wifi doesn't reach room 402

there were also kids making a racket at 6am

wifi worked great

for espresso in the room, clean, a fun guy on reception who advised on where to eat, decent wifi, fluffy bathrobes

liked the restaurant which was very good plus the large terrace in front of the hotel and the bar was very jolly

clean rooms and great food in the neighbourhood bar and restaurant downstairs

were told the bar and restaurant closed at 10

tapas bar was awesome - food extraordinarily tasty

spacious room and bathroom perfect comfort exellent wifi bus stop to centre within few meters

the room, the gym, the laundry room, the decor, everything was amazing

everything: big room, swimming pool, bikes, table tennis, gym, laundry and more

great coffee, insane laundry facilities and a 20m pool

everything. the style, the rooms the free access to gym and laundry

laundry facilities were very busy , but worked great and were free

hotel staff managed to locate it at the external laundry and returned it to me by post

loved everything the room with balcony, the facilities (spa, sauna, gym, pool), breakfast buffet and especially

wifi was working good in the common area (breakfast and spa) but almost no wifi in a room

great roof top pool and excellent refreshments

great that is it an adults only hotel

the availability of a laundry room was unexpected and useful

also has laundry

beds were a little bit firm, no ironing in room but a spotlessly clean laundry room available

wifi was available

helpfulness so near by bus to city centre yet in the peaceful countryside with fab views and free parking

no laundry service, if that matters to you.

the spa bath was very relaxing

is an outside bar where the bar man insists on playing loud music at times-funnily enough he rarely had any

out of dining room breakfast buffet could have been more user friendly

bar staff friendly

very clean fluffy white towels and perfect white clean laundry on beds

very limited public areas. no bar .no tea or coffee in room.ni room service

there was also no room service which is strange

great location and bar at the front

price and the fact that there was no mini bar or safety deposit box in our room

) as huge trucks were unloading and loading huge metal containers full of laundry or smth

laundry service was a bit slow

i also appreciated the laundry service & them holding my bags before and after check out

clean and modern room, great breakfast, friend staff

internet (wifi) is really efficient, small fridge in the room (for the mini bar but you can pop in something

hotel was beautiful, very clean, staff very helpful, laundrymat approx 10metres away, rooftop bar a standout

search lights outside the window were quite annoying and laundry very expensive but honestly it was

laundry is crazyyy expensive, we ended up washing our clothes in the shower on our own

the wifi is ridiculously bad

the gym could be bigger and better equipped.

too far from beach hard beds no kettle in room terrible wifi so expensive for what it was

i called the front desk once and he said, yes, there s kids up there, i ll take care of it, but that

just opened, so they were struggling with the laundry service

the only little thing was the gym was really small

the gym was not functioning.

the swimming pool would be better described as a large spa tub

the minibar was not refilled and the room service nearly not existing

the window we could only see the wall of the building and the laundry

door open, can cooling the room but you will hear the noise from the restaurant next door s kitchen washing

room fully serviced with mini bar and tea/coffee making facilities

loved the location of the hotel and the breakfast was great

value for money good and free wifi well located within walking distance to city centre and old part of town

delighted there was a good car park. we were facilitated with an early check in.

i have asked for one room for 2 adults and a teenager aged 15 and our pet

location, staff, breakfast, wifi

location bed staff wifi

the hotel charge for a pet is steep for

the downstairs bar & terrace offered direct access to the beach for a walk or a swim, as well as a lovely space

the bar and restaurant are top quality and the hotel is central to everything in san sebastian but not

kind and helpful staff, incredible interior design, amazing location on the beach front, superior bar and dining

the breakfast could be better.

we loved the breakfast, with options of having it downstairs or in the room at no charge.

super lovely helpful staff from the front desk to the bar to housekeeping

location was v good didn’t have breakfast opion

no lounge, bar or restaurant but plenty around

restaurant & breakfast bar was under renovations

the breakfast was of very good quality and great value

wanted to use the gym but the weights machine was not working.

swiming pool and location

easy parking available at the entrance

the lobby bar was nice and the breakfast buffet had delicious food

wifi connection was stable too

charge; asking for tea bags while i was brought a cup of tea prepared (also additional charge); laundry service

laundry was pricey but good

i sent a white garment to the laundry and they ruined it by washing it with coloured garments

view on the bay very good room service and very professional team from concierge, people at the desk and lady

location , bar , staff

the main issue was with their laundry service

great connecting rooms so kids had their own space

it d be great to have a spa and pool but everything that is there is beautifully finished so nothing to

very clean, excellent location, very friendly & attentive staff. great breakfast too!

excellent breakfast

we ordered via room service and then were allowed wine in our room

wifi coverage and performance could be much better

greata/c, wifi

bad bad wifi

also after asking for a kids extra bed they could mention the existing sofa, as they also charge for extra beds

a laundry is a 4 minute walk away

location close to the beach and the old town, incredibly friendly staff, gym, breakfast and check out until 1

from the friendly staff to the gym, from the rooms to the location

clean, comfy, good breakfast, great location.

wifi access was too long winded

gym facilities were a bonus

there is a cosy little bar which is a good place to take a nightcap and in good weather a great roof garden

rooms too small. no drawer space. poor room service.

very cool rooftop bar with great views

location / rooftop bar / room facilities

excessive fees for parking, laundry, breakfast, etc

laundry service was poor

laundry service ridiculous expensive

great hotel close to old quarter adults only a corner room with two fantastic views

room service food was ice cold

service was hit and miss - laundry arrived late, concierge booking messed up

gym is the best, big space and different variaties of fitness equipment

ordered room service which didn't come

the breakfast was wonderful the bar was pleasant the staff very good

location. facilities like gym. breakfast- rich

we booked the apartment and it was perfect for us to do laundry and cool a little

specifically the option to do laundry and having a large bathroom was great for us

it had everything we would need including laundry

i'd be searching for what i didn't like, but they did want to charge a lot for laundry

the laundry and linen is clean, they needed to be more attentive to minor details like dusting , no

staff and their advice on where to go and what to eat, the delicious pintxos in the onsite bar (ox cheek and

gs, toast,

rooftop terrace could do with a little bar or coffee machine

it has an amazing location in the heart of the old town with a fantastic pinxos bar downstairs

excellent pinxos bar across the street

did advertise having a gym which is true but two cardio pieces and a pec deck is very small and was a bit of a

gym is not suitable for training. small and little equipment

gym even though they said they had one

the staff were especially helpful and friendly. excellent lication and excellent breakfast.

the gym a little small and cold

the wifi password was not shared on the key card, and required asking staff

wifi with good connection

good connection to wifi

great location. friendly helpful staff, super quick wifi

also the wifi was frustratingly bad, kept freezing and dropping off

the hotel did our laundry was 10 euros a bag

upon request a parkingspot with ev charging was reserved for us

i was at the edge always with kids in the room

we were travelling with two kids and stayed here for one night before getting a ferry from bilbao

the bar was a comfortable area to relax at the end of the day

experience, great with kids (friendly and very helpful), room was spacious, good restaurant recommendations and

beautiful bar with sophisticaded drinks

fantastic breakfast and small but modern gym

spots looked a little frayed and aging, no onsite restaurant although room service was decent

breakfast was luxurious and my wife enjoyed a spa treatment

go to the bar op down the road across from the michelin place, great

no bar !

and would benefit from a bit of tlc and also opening up to residents for the evening as a bar area and possibly

no bar or restaurant but a short walk to a great little taverna

allowed early check in. room was basic but ok.

parking on property a bonus

had two cloudy days of the three we were there so didn't get to use the sun beds or pool, so had to spend more

the villa is spotlessly clean and the pool area is great to relax around

to name a few of its great features: lovely rooms, great outdoor patio with fantastic pool, free parking,

little hotel with on site secure parking

i also saw the bag to which the room service lady puts the towels - it was covered with fungus too

i do not recommend, especially for allergic and kids

wifi could be a stronger, it's pretty basic for messaging.

the wifi doesn t connect

a park outside for young kids