laundry facilities, accessible, area

the hotel did not have a guest laundry.

nice indoor pool

it didn t have a full breakfast buffet, but we enjoyed making waffles, and there was a good supply of other

wifi is slow and sometimes disconnecting.

the laundry machine app doesn t work for non american phone numbers.

only negative was that the very white towels had a strange scent, most likely due to the laundry detergent

thing i had a hard time with was finding the laundry

the fact that they have self-service laundry makes staying with kids easier

the pool had been heated

the laundry room was out of order, and my card key stopped working twice and i had to get it

laundry facility for guest

room 127 is right next to ellavator and laundry

would be helpful to have a change machine for laundry or make sure night shift has enough quarters

even our pets enjoyed their stay

the hotel needs major updating and no extra bags for laundry. the pillows were horrible.

we only took 1 photo of the laundry issue but this was a daily issue on multiple floors and days

breakfast every morning was fantastic

kids were disappointed that the pool area was not working

- positive staff, happy to help - wifi was stable and fast - silent room

didnt have breakfast due to the covid-19 but it didn't stop us from enjoying ourself around the pool side

food was good room service was good also

com didn t have an obvious notice that another $75 would be charged for my pet

band in the hotel bar on saturday night until midnight

thing is that the remote to the room did not work as much for the hdmi settings and had to call room service

i requested extra towels and an extra laundry bag at 7:00 am, checked on it again at 9:30 am, still nothing

also the option of a laundry facilty on site (i didn't use it) but that's a great option to have

it was quiet, the laundry facility cost was reasonable

pool & hot tub wasn t working

the jacuzzi and pool are a little scary looking.

awesome gym and pool. great staff!!

parking garage access, great food in the restaurant, exceptionally clean, and pet friendly.

well appointed, nice lobby and large bar restaurant adjacent with easy access to beverages.

was no room service

awesome pool area, dinner options with full bar and amazing handmade pizza

i had to take the laundry to the lady that was cleaning another room

a little disappointed the only bartender and cook was sick; so the bar never opened

pool was out of order

the front staff and bar attendant were very friendly and accommodating.

room service due to covid restrictions so we had to get our own towels, sheets, empty garbage'

we walked in the room it smelled like clean laundry

the desk person had to go through the laundry area to make the elevator work

no laundry room

no laundry on site

hampton customers using the hampton parking spaces for the nearby stores

breakfast was realky good we missed the bacon both days we ate the same and they closed breakfast

customer service and breakfast in morning was great

location,spacious,kitchen

very friendly staff indoor pool and gym

microwave and little hairs on the bathroom floor as well as some spots on the couch for maybe a kids felt

also when my friends and i walked into the elevator we noticed a large bundle of hotel laundry in a big corner

the bedding, the blankets, i say this because when we removed home and i did my laundry, my pajama pants smelled

the guest laundry was closed. the room was not as clean as it should have been.

was not clean, elevator was broken, laundry was broken, pool was closed, literally no

laundry facilities are ok

the pool is the second reason

the kids were disappointed and upset

it is clean, great breakfast, and the staff was even better

also we were at the pool and there were two drunk men, one extremely drunk cussing using the f word, so i

the breakfast was good. staff was good good. size room good. parking was good.

the laundry machines were new and there was no charge to do laundry

also, there is no information on the website about parking

pricey for what it is and the kitchen sink width isn t wide enough so the water spills onto the

large parking lot made it easy to park moving van

no kitchen food available on site, but several options close by

no laundry facilitys

no amenities service after 5pm, no weekend laundry service

the facilities were clean and well kept, the staff was friendly and helpful, the wifi worked perfectly and the

parking is gar away from entrance; can be a pain if raining.

wifi was really bad, the included breakfast was not worth it, we ended up eating outside

the laundry and breakfast the room we where very clean

my room was the first floor and the laundry room was on top of my room so i could also hear the washers going

their pet policy and breakfast

one last thing, the breakfast is better than many other hotels i have been to

i didn't have breakfast

the breakfast was yummy delicious!

clean overall and new carpet and with charging station, free coffee and open gym 24/7

staff was amazing, had a late check in i went to pay for the high speed wifi and he gave it to us free, very

ev charging was working, but may need to replace the tesla charger

wife liked the breakfast and that's good enough for me

full size kitchen available

i liked the kitchenette most of all.

i thought i would be able to keep my pet with me as there were several other animals on property

late check out, no prepay, easy to book room

didn't have kitchen

the front desk was hit and miss and when i asked about laundry service one person said it was $3, but another

south door was broken and laundry machines was not available

notified a guy who was outside a room being cleaned, and he was picking up laundry, once we started walking

are good stores around the area walking distance there is a train station very close by and the breakfast it

it was clean. breakfast was awesome. lovely staff!!!

my belongings were taken out of my room and put in the laundry room. i couldn't get another room

good selection of restaurants in the parking lot.

pool water was green kids couldn't swim and didn't have enough towels ready for 4 people

everything but breakfast was amazing

liked the breakfast because we had choices from cereal to oatmeal to eggs

friendly desk staff, location, and laundry area. room layout is great.

hotel had a lot of shady characters in the parking lot

breakfast was great with hot options as well

breakfast was excellent with a really good variety

location, room, staff, and breakfast

pool was great & grandchildren were allowed to come visit allowing them to swim with us

pool was small and was crowded.

having to pay $10 for the same breakfast that is free at other locations.

expected free breakfast

they charged you for breakfast

there was a sink in the kitchenette which was convenient

it was enough space for me and my kids

small pool

i absolutely love the fact that they re pet

beds were very comfortable, the gym was efficient and very well-kept for a quick workout, and the breakfast was

cleanliness, great variety in breakfast

breakfast was delicious the room was big nice and clean my kids enjoyed the pool alot i will be

the gym recreational area would be the only amenity i would suggest improvement on, there wasn t too

breakfast was far above the standard free breakfast

breakfast was delicious the room was big nice and clean my kids enjoyed the pool alot i will be back real soon

the laundry facilities.

laundry, ice machine, vending machines, water machine, unlimited coffee in the morning

laundry to hi. everything else is ok.aybe next time bottom floor. wish the pool was open.

first room we were put in had dirty laundry dirty towels on the floor and it looked like the bed had been slept

had to wait until 2am to do laundry

quiet position, clean, friendly staff, guest laundry, easy parking

great facilities includes a laundry

the room smelled like stale smoke and dirty laundry

they had free breakfasts, vending machines and a laundry room for guess to use

when i was leaving in the morning a hotel employee was coming off elevator with laundry in a large container

breakfast was good, small pool and gym was nice too, bedroom when eventually sorted was fine

breakfast was good, small pool and gym was nice too, bedroom when eventually sorted was fine

breakfast was more than i expected very fresh and lots of choices.

breakfast was mediocre but the gentleman working it was very nice

comfortable, helpful staff and good breakfast!

there was an ongoing leak in the hallway from the laundry area that did get larger

guest laundry has been out of order for weeks

washing machine and dryer on the second floor are very clean and laundry area is neatly picked

they put on me a room next to the laundry and elevator

guest laundry has been out of order for weeks

guess our room was by the hotel s laundry room

no orange juice at breakfast

the parking lot.

very friendly staff, clean, cold ac and good area also breakfast not bad, wifi is good as well.

i didn't use the pool but saw it during my breakfast

backed up to laundry room and workers were really loud at 630/7 in the morning

the laundry room was dirty and strange people would come in and out

poor cable channels, the laundry room could ve 24 hours.

in a non smoking room

i like the denny's in the parking lot it's very conveinant andn was very good

average hotel breakfast. rooms were clean enough. parking was close.

cozy room and breakfast

bathroom was very clean no unidentified spots anywhere staff was more than accommodating the breakfast could

good customer service, easy parking and clean room

breakfast was not out at 6:30am a couple of the days and sometimes only juice and toast

need more towels and didn’t see a laundry facility

they are still working on the laundry room and pool, but everything else seemed updated

laundry room and pool down, but they are working on it.

no change machine for laundry, our lock on the door broke, and the light in the laundry room was off

i was above the laundry room so it was noisy

the hotel staff was courteous, and the hotel was very clean and convenient with 2 laundry facilities

no laundry detergent

i liked that there were laundry facilities available

awesome room. comfortable bed. mini kitchen. and relaxing shower

i paid for a non smoking room and someone in another room was smoking cigarettes and weed and it kept venting

good breakfast. laundry fitness

was clean, front desk was attentive, laundry on site

loved the fact that i was so close to the laundry room

parking easy

hotel was clean, parking was great, breakfast was good, and staff was friendly.

nice location, beautiful rooms, safe pool and well equipped gym. it's beautiful for the price.

the pool and hot tub is kept up and so nice

the indoor pool

i didn't use the pool area but there were others swimming while i was there

free breakfast when they're not serving breakfast

room and laundry were excellent

laundry service provision unclear as to ownership.

only drawback was part of the parking lot was being redone in the area of the pet station and caused a slight

i am giving you full credit simply bcoz of the amazing kitchen ladies who are so nice, friendly and make a damn

the facilities provided like gym, swimming pool, basketball court are really good

i like the first floor laundry which enabled us to wash clothes

we loved the outdoor pool, and even the laundry room was spotless

the laundry room was neat and the washer and dryer were in good condition and cleaned regularly

we chose you because of the ev charging. well appointed room. clean!

this hotel was pet friendly which meant someone leaving thier dog in the hotel room at night and most of the

very nice and accommodating and decently clean rooms however, the laundry room needs some work

laundry & exercise rooms for guests

very roomy and comfortable. great cable tv. complimentary laundry on site. very excellent hotel!

extras could bought from the hotel or the convenience store next door, complimentary small laundry, fitness

the free laundry room was great - no searching for quarters

installing more washers and dryers would greatly enhance the laundry facilities

i put our trash in the laundry room trash can

like they dome no laundry over night

having two dollar laundry was a nice benefit, but there was only one washer and dryer

-wifi speed is not the best

i liked they offered laundry service.

laundry machine didn t work well

as my kids forgot their toothbrush, asked for one at the front desk and they didn't have any

free parking

very nice rooms ! loved the pool !!

laundry facilities

clean property with nice amenities, dog park, golf putting green, laundry and workout facilities, excellent

guest laundry, very reasonable

clean and quiet hotel, also looks safe for parking and stay.

not enough parking spaces

staff were lovely and bar onsite was nice for a nightcap

they even let me check in early

she gave us a late check out and a credit for the second night

the wifi signal

with pets beware

they put me above the laundry

not put me above the laundry

breakfast and very clean facilities

my brother loved the pool

breakfast was not outstanding,but definitely nice

breakfast and cleanliness

how clean it was and breakfast was good

breakfast could be a little later

didn t make it clear where we were to park and not park, when parking lot was full

kind staff. excellent breakfast. very clean. we enjoyed the hot tub by the pool.

there is a pool , fire pit, bar,

the floor section from the kitchen going into the living area was also lifting and separating (picture attached

good breakfast selection

very clean, comfortable room, great shower! good breakfast, always a big plus!

this hotel is clean, has friendly helpful staff, comfy rooms, nice workout room, good breakfast.

we absolutely loved the design, the bar and the amazing staff,

beds, nice room layout, very friendly staff (hung), hardly any outside traffic noise, pool and gym is appropriately

i wish the breakfast was included.

next, i had to definity see the gym for myself and i must say it may be small, but it fits what i needed

hotels and they re spacious with plenty of room to spread out and stay a while as well as let kids play

not connect to wifi

room we had was above the bar area and sound (from the band in the evening) was not as muffled as we'd have

high poster bed room service delicious

the attached bar and restaurant were excellent!

there is a great bar attached and all of downtown mckinney is just a few steps away

that it wasn t enough parking

pool didn t resemble the pictures online

love to come stay when covid is over so i can try out all the amenities but we had a blast at the pool and

brought our kids to do some school clothes shopping and let them go swimming

the fact that it had a bar on premises and a whole neighborhood of shops and restaurants was a plus

i was able to settle in get laundry done, secure an early morning ride to the airport, have dinner and sleep

super clean, free drinks, safe parking, laundry, and exceptional service

laundry facilities clean and worked great

new and clean, laundry available, great

we stayed on the 6th floor right across from the pool in laundry services

laundry and gym

they were very understanding and best of all, they didn’t charge a late check out fee

pool area was nice

kids running up and down halls and in room above us til 1:00 am

the breakfast was horrible. the pool was terrible, surrounded by an 8 foot wall and barren.

responsive and communicative staff, it was clean, safe, had a working fridge and microwave and laundry area

there were people in the lobby/breakfast area talking, folding clothes and had their laundry soap out on the

i went out by the pool away from the front door

the property was wonderful and were shocked they even have a pool bc it s rare to find a super 8 with one

there was a fight out in the parking lot that was really loud, and then the people upstairs were playing and

the staff has been either hard to find ( my first time i wandered around until i found the laundry room and

breakfast was good, about what i would expect from a hotel. gym had decent equipment.

friendly staff and good breakfast.

they were accommodating when i had a very last minute change of plans regarding my pet.

the parking lot and lobby showed care and was well-lit

disturbed with laundry freshen

customer service, laundry was available, microwave, refrigerator, everything was and price was very reasonable

the laundry room had only one washer and dryer but both worked very well

has a functional guest laundry although it was impossible to get quarters at front desk on either shift even

i can do my laundry

only other complaint is that the rooms didn't have laundry bags for dirty clothes

never eat hotel breakfast just not very good quality , except for this place the breakfast was amazing smelled

pool was not working i had all my kids and it didn t go as well as i expected i ask the people about another

really good gym but the ac was not working and too hot on both days we went to work out!!!

pool was green

close to freeway and places to eat. breakfast was good. parking convenience.

breakfast was great also bed was just right

room and bed and staff was wonderful, the breakfast could use some help, not enough choices but what was there

the room was very clean, the bed was soft n comfy, the staff was very friendly, and the breakfast was good also

the gym was out of order carpet needs cleaning

my kids could barely swim with 4 other small children in it

would like to have had hashbrowns for breakfast

clean and bright, appeared new! great coffee and breakfast!

location, cleanliness, parking

clean & updated, roomy shower, great breakfast, and friendly staff

still in my clothes my underwear my laundry detergent my hair clippers that's what i didn't

however the laundry room didn't work and there was nowhere close by to eat

should fix their laundry room( the washing machines and the dryers were not working), give us daily drinking

the location is off of the highway, and there is a good amount of parking.

they let me have an early check in

ordered room service after hours and was pleased with the time it took for delivery

paid wifi

no late night room service for food.

and though they allow pets, be prepared to walk a bit before finding grassy locations

bring ear plugs. kids love the echo effect of the atrium.

laundry near by

, the laundry is 24 hours which is great but $2 a load

wish i had more time to enjoy the swimming pool and gym, but looked nice

it s was a random family night out for my kids and i and am even more random 55 degree rainy cold day in may

nightly bar and room service were a welcome relief after a long day

property has everything , gym, store, laundry, it is fantastic

it had amenities such as gym, laundry machine and great helpful staff

the staff was great! on site laundry (free) was every convenient.

breakfast but they have a great free laundry area, great staff and extremely good location close to resturants

had everything and they all worked, laundry, coffee maker, heater, pet friendly

they had a laundry on the second floor with nice machines that worked

all of the above. breakfast was good. staff always pleasant and helpful!

parking was ok

parking is difficult, plus rooms are very noisy

pool area had strong strong chlorine smell which i understand the pool need chlorine but there must

there is a laundry area on site which was really useful

there is only a laundry facility on one floor

the breakfast buffet was well organized & the ladies were helpful

rooms are spacious with large kitchen available

pool was not working,,, but that s ok. i enjoyed the stay.

needed to do laundry and when we went to the receptionist to get change for the washer and dryer, they told us

close to utd, easy access, free coffee and tea any time, gym, extremely friendly staff

ate the breakfast three mornings

the pool, the bed and the facilities

rooms and the pool were great

hot breakfast was the same each day of my stay and didn t care for the fried egg only option

the breakfast. but the parfaits were delicious

element hotel was clean, fresh, appointed with first class furnishings, lobby and breakfast area, pool patio

great breakfast as well

nice quant breakfast area

night staff some gentleman didn't want to give me quarters so i could do my laundry said he needed the quarters

the laundry was one dollar to

wonderful rooms'' common areas'' pool '' laundry'' breakfast

didn t like having to pay to wash laundry

i could not get room towels or pool towels because the laundry was never done

two ice machines both broken and laundry room was shut down because machines didn't

pet fees and laundry room out of operation

and therefore i did not get my online homework done, there was only one washer and dryer in the laundry room,

ice machine broke and guest laundry was out of order.

the laundry facilities were broken

free wifi, free parking, location, separation of bedroom and couch/study

appreciate the refrigerator and coffee and the bar at night also the breakfast is good they cut out the waffles

the breakfast was awesome

breakfast was very limited, but there were hot items and packaged items.

clean , comfortable and the breakfast was awesome

the gym is good

we did not access the pool or fitness center

decent breakfast

the friendliness of the staff. the price. the breakfast. the amenities. the location.

convenient location for our needs. breakfast was excellant.

i attempted to wash laundry in the self service laundry both washers broke down

it was ok for the kids but an adult might be

the kids enjoyed the pool

great to add an additional waffle maker so that everyone can have a chance to enjoy waffles for breakfast

paying to park. the breakfast should start at 6:30 instead of 7 on weekends for working people.

have gym, pool, laundry room can used for dollars

only negative i have is the front desk was out of quarters for the laundry facilities when i needed to use it

the breakfast. the guy that makes breakfast has better stuff!

my kids and i got bites by something. possibly bed bugs.

have gym, pool, laundry room can used for dollars

the laundry wasn't available due to broken washer and dryer

the pool was closed. the laundry facility was not given. they had a crappy bar/restaurant area.

the wifi completely wiped my phone and could t get a signal

not that i did not like just sucks that indoor pool was closed for remodeling, which is why i rated an 8 other

room service missed cleaning our room

there was no room service or laundry, both of which were advertised on their website

room accommodations, upgrade to king size bed, big screen state of the art tv, friendly room service, free

is no hottub in the pool area, just an outdoor pool adjacent to the gym wich is it's own building apart from

the rooms are clean and modern. room service was great!

laura, couldn't have been more friendly and understanding, and was able to find us a room for an early check

my clothes were stolen from laundry room

also, laundry is on site too

also, the wifi was very slow, probably because there were so many people on it at once

1. free ev charging for my tesla! 2. pet friendly.

as 'pet-friendly' but didn't mention the additional $50 per night on top of the $88 per night

location, pool and gym area, newer hotel, parking

great location,self parking,and it was so clean.

no room service.

if it's a couple with no kids with them please don't put them in rooms next to families with young kids

no menu for room service in our room, coffee kureg did not work, could have been cleaner

about our stay was great except i wish there had been a dollar changer in the laundry room

i felt like i was sleeping in the maids quarters..next to the laundry room.

i was beside the kitchen and across from laundry

musty smell near the laundry room.

noisy,sounds coming from the kitchen it sounded

comfy bed and a hot breakfast is included

so you had to go all the way to front entrance, our room was right by that door for a reason w/ kids

breakfast was solid and hot

no shade at all near the pool so everyone got fried

location was good. price was good. parking lot was well lit.

room was also adjacent to two washer dryers and across the hall from the laundry room and two doors down from

breakfast was bad and the guest laundry room was disgusting

laundry machines need updating but that's all.

breakfast, no pool, no gym, no maid service, even no toilet paper

the pool was nice and all the staff were friendly

the spacious room, convenience of self laundry

no laundry bag. very minor setback, though.

laundry on site came in very handy

pool towels were all used and in the laundry

location; ice machine :); laundry

breakfast was decent, but not to good the gym was horrible due to the tenets and doing laundry there was super

my kids particularly enjoyed the basketball court

area , pool area, breakfast , and also parking near the doors made it easier to get my kids in and out safely

spacious rooms and full kitchens . the kids loved the basketball court

pool and hot tub was not very clean

cleanness, food, court , pool and free laundry

breakfast, room was very clean, extra amenities in room, basketball court, patio, free laundry!

has everything you want, gym, indoor pool, spa, laundry room, free breakfast, free wifi, free parking space

the staff was nice. loved the laundry room.

the laundry was free and saved us a few dollars

parking can be crowded, but it's no charge. laundry room is hot or miss. sometimes working.

great amenities such as basketball court and on site laundry facility and fireplaces in some rooms

twice i was questioned about what room i was in and why i was staying there, once in the laundry room at 11pm

parking is crowded. walls are a little thin.

the system was down and they put their breakfast in a brown bag but it's no big deal

high speed wifi at $5 a day seemed excessive! i wish there were more lights in the room.

some food i'm the bar would be nice

included breakfast! workstation for working remotely. free parking. drinkable tap water.

love location,staff friendly,room was great,great breakfast

breakfast was so so

the kitchen and laundry set up

that you have to pay a laundry fee for for fresh sheets and to have your room cleaned.

it had a bed and a kitchennete and a laundry basket.

i set down beside my door to get my laundry

no change machine available for coin pay laundry.

on-site laundry is a plus

pool was indoor and out door but indoor was not heated

coffee in room, breakfast buffet, kind staff

indoor pool

wish breakfast was cheaper

my only complaint is the lack of laundry facilities

yes, i had issues with them not offering laundry and cleaning services on subsequent days as its the hotel

there is no breakfast service. there is no laundry machine.

pet friendly, 1st floor for pets

i felt like i was in an upscale high dollar hotel, you even have a choice of room service, only i paid a fraction

i love that the rooms had fully functioning kitchens and laundry facility was free.

also i love the free laundry so i guess when it's free you shouldn't gripe but half the dryers were broken

laundry, fitness center and breakfast

location. breakfast. staff. space in room. free laundry!

free laundry

to our room every time due to a large maintenance cart with junk on top of it combined with laundry carts next

the hotel was clean, the staff were friendly, there were laundry facilities there was an outdoor pool and it

the hotel was clean, the staff were friendly, there were laundry facilities there was an outdoor pool and it

breakfast, spacious room

friendly staff. location, parking. pool area.

place for a short stay, although laundry services not available due to renovation - that's a bummer

place for a short stay, although laundry services not available due to renovation - that's a bummer

wifi was extemely slow and sometime lost connection

plenty of parking

didn't use the pool as it was cold. but it didn't matter much.

elevators are not working properly ice machine dose not work laundry has

was never any coffee, laundry room wasn t working, ice machine doesn t work, roaches in the rooms

the laundry room is down

i don t like how early housekeeping and the dirty laundry person comes

laundry machine was not working

no free breakfast and no laundry facility

shower leaked a little, could have used a bar by the toilet it was very olw

there's a shuttle that takes you within 5 mile distance so if you want to go to stonebriar mall, the driver

the bar didn't open until 5 and the pool was not well maintained

we we allowed a late check out which really helped us alot.

i m house laundry and workout room

breakfast was fresh and menu rotated daily. laundry facility was excellent.

facilities include an indoor pool, outdoor sitting area, coin operated laundry, filtered water bottle filling

was they didn t have any towels by the pool but i think they had a hard time doing up with the laundry

wifi connection was buggy, but worked decently

) at night, i could see stains on the carpet, scuffs on the walls, dings on the doors, and the laundry room and

breakfast great, parking sub par

the breakfast was awful thanks to covid

a great breakfast

especially clean bathroom and kitchen

no laundry bag for dirty clothes.

having laundry machines in the same floor was also a nice perk

laundry facilities on the floors

suspicious people hanging out in parking lot at all hours

the location was great. easy and free parking.

laundry room and equipment needs complete renovation !!!!

to view my invoice until i got it on line and now i see it - i have been charged for 2 lots of laundry and i

great staff. breakfast, hot shower,... awesome

room required pushing with my shoulder to enter the room, and the access door at the rear to the parking lot

large rooms, wifi access, breakfast, and location.