the laundry room was disgusting and filthy

laundry services

the laundry room only takes quarters. that s literally it lol.

indoor pool was a plus for my 6 year old

breakfast is free and consists of scrambled eggs, turkey sausage patties, oatmeal, waffles, yogurt,

no laundry detergents to purchase.

the breakfast, fitness n laundry

the wifi didn't work well at all

pool, parking, room out dates, no real breakfast

parking lot is tight

although we felt it was a bit pricey to not have breakfast but have it listed as if they offer it and it also

sack breakfast was a muffin and a hot dog

better breakfast selection.

the free breakfast was adequate

the breakfast time was nice

privacy , pet friendly. basically it was what i needed in a 0lace to stay and not to much

i did not ask for nor was offered a wifi password

heard gunshots, no breakfast, and no wifi which were suppose to be included.

ol, cracky lives in the cardboard box across the parking lot and he will come over and inspect you available

wifi did not work

parking was tight

alittle run down in spots and not enough parking and very tight for what parking they had

good breakfast options

needs more food options, at least stocked vending machines. and parking sux

they had a great variety of breakfast, waffles, cereals toast, oatmeal and coffee

laundry area

ice machine and laundry room

the pool was cold!!! would enjoy this summer

nice view of the pool and it was enjoyable as well.

pet friendly

laundry room out of order.

hours of laundry were inconvenient needed to be 6 am and till midnight

no pet fee, no fleas

good location, quite, nice clean room, friendly staff ,excellent breakfast

the gym was closed

i always put my linens outside my door or take them to the laundry room and get new ones

abv always has micro / fridge laundry and good ac

any but there is no way all the rooms on the first floor were being used judging by cars in the parking lot and

property offered convenient parking and was situated in a good location for shopping and walking around

what you paid for a spot to lay your head no big issues on parking or worrying about

place was horribly cleaned it stunk like old laundry exposed wires floors were sticky holes in the walls bathroom

the laundry area was not available either that was very inconviont

wrong and everything past the lobby smelled of cigarette smoke, 1 ice machine worked and the laundry center was

warped, toilet moved not mounted holes in the wall people outside and inside asking for money or laundry pods

it's clean, laundry room on site, inside pool and offer free breakfast

wish they had a better guest laundry i'm thinking i might offer some of my skills to help them maybe remedy this

guest laundry needs some up dating,getting to the hotel from the interstate was confusing at first

no laundry no breakfast no pool. people should pay less seeing these amenities are unavailable

was no complimentary breakfast, laundry facilities were closed, there was a pile of pubic hair behind the bathroom

only one thing that sucked guest laundry

room wasnt very clean, the laundry room smelled like rotting mildew

the laundry room for sure, found hair and the tub wasnt very clean

we were on the first floor by the ice machine, gym, laundry room, and guest doors closing loudly

room is nice and wifi works good

a 3rd of a roll and less then half with on it no extra roll in bathroom and i had 1 adult with 4 kids

the pool is out of service every single time we have come to this hotel

we never eat breakfast there. that might be good.

no free breakfast

parking lot full of trash

we were with our 3 kids

roaches on wall. non smoking room smelled like smoke. hotel clerk looked intoxicated.

they allowed people to smoke marijuana in the rooms in a non-smoking room

location was perfect. pool was clean.

from front desk being rude to roach infested building pool has never been cleaned probably in the last 10 years

it was close to the shop that fixed my car. the pool was very clean.

enjoyed the whole experience the pool area is a little dated

the staff was nice, the rooms where clean and the breakfast was pretty decent

the breakfast was awesome as well and there was a good selection of things to eat

the pool was open but we didn t use it

sad that the hot tub was not working as i really could of used the relaxation, but enjoyed the pool to myself

a lot and didn't have time for that, so i just took and washed everything myself with my regular laundry

i liked the laundry room and the kitchenette

didn't eat there. it a had a gas station walking distance with a laundry mat next door.

i liked it kind of had a full kitchen

bed was uneven they would not fix it there was kids always running up and down the hallway and screaming there

laundry machines need updating but that's all.

room was also adjacent to two washer dryers and across the hall from the laundry room and two doors down from

breakfast was bad and the guest laundry room was disgusting

i had a hard time finding a parking spot. and kids were running in the halls and screaming.

room was huge (2 queens with pullout couch), the outdoor pool was beautiful, and breakfast was one of the best

the dishes were dirty and left in the dishwasher and the 125 dollar charge for having a pet that you do not get

breakfast was nice and hot,

breakfast very nice & fresh. staff is very friendly.

pool was nice, but needed to be clean

this is a great place to stay. i love everything about this hotel. the kitchen is simply amazing

the laundry wasn't available due to broken washer and dryer

the pool was closed. the laundry facility was not given. they had a crappy bar/restaurant area.

i loved the option for room service. i loved the size of the room and the size of the sleep area

location good didn't know that we had to pay for breakfast...

and once again, the pool & spa were closed

wasn't emptied much near laundry

the clerk finally went to the laundry room and found me one

convenient to family gathering. nice breakfast.

carpets are in desperate need of cleaning, the pet smell coming from some of the rooms is horrible and

the pool area is not secured and can be accessed from the outside by anyone

was a nice place the staff was cool and answer all my questions and let me finish my laundry

vending machines don't work laundry room smelled like sewer not a good

due to the area, abandoned store next to location made the red roof seem not as nice as well, laundry facilities

wouldn t flush , bathtub didn t work, i was told pool was open over the phone and it was closed

pool very dirty. my kids very disappointed

i requested non-smoking the room was clearly smoking and it smelled bad and there was an ash tray

the sink was kitchen stopped up and the cable lage.

room (all trash cans were filled and over flowing the bed had no sheets or pillow cases the kitchen had food

nice and clean room, full kitchen with everything you need if you want to cook.

a simple extended stay place 10 minutes away - all was what i'd hope for with bath, kitchen with stove & fridge

having a coin operated laundry for guests to use was great

free hot breakfast friday- sunday. laundry onsight. quiet rooms.

friendly and accommodating staff. clean facility. nice breakfast.

comfortable bed, table and chair in room to eat at, good wifi

very friendly stuff, wifi super, i felt safe there, nice bathroom. i would stay there again

was in need of new curtains, moth eaten or it was worn from laundry could see light through the threadbare

laundry facility and multiple entrances

bonus, they re pet friendly with guest laundry facility and workout room

it was quite,room clean,good breakfast

pool and hot tub were amazing

honestly hard to beat a friendly staff, renovated rooms and good wifi

people are nice and nice pool

the pool was nice

plumbing issues & the man cleaning it up swept it out of the room & off the 4th floor down to the parking lot

the pool is nice and rooms are nice and clean

the pool was closed they didn t clean the room when asked, and i needed to wash a small load of laundry and

property was clean, but it didn t have laundry because the washer wasn t working but the dryer was working

dairy queen they have a wonderful breakfast they always take care of me

parking, an exercise room and a pool suitable for families with children, good breakfast, good wi-fi, nice towels

the parking lot is a little bit small but there are several restaurants very close and a walmart nearby

they had a pool and were updating or upgrading the properties

after a while it felt like i was being accused of having a pet or being a smoker which neither of those applied

the parking lot is full of rundown cars with flats and there were two cars with people sleeping in them

not enough parking

i like the parking and the building design.

laundry and gym

they were very understanding and best of all, they didn’t charge a late check out fee

super clean, nice staff, good breakfast.

the breakfast was horrible. the pool was terrible, surrounded by an 8 foot wall and barren.

pool closed at 10

check out, quarters available for laundry at front desk nit posted in laundry room

we did do laundry. the facilities worked well.

222 was very nice, clean, bed very comfortable, breakfast was good, staff very friendly

location, clean, quite, in door pool

the bed was extremely comfortable and the breakfast was surprisingly not bad.

loved the movie at the pool!! the only disappointing thing was...no laundry facilities.

the room service was slow and food wasn t hot.

early check in even tho i called days before

carlos at the pool was incredible!! he made our stay so fun!

gym wasn t wowrking, hot tub did not work

the laundry facility was on same floor as our room

the fact that we had to put our luggage in a laundry basket

i asked for a quiet area wee the room was across from the elevator and next to the laundry room

towels and they took the dirty ones, but when we asked about another blanket, we were told that laundry was

the inside pool was so warm for the winter and it was so relaxing stay

the pool was clean and nice

everything was perfect. pool needs work but other then that it was perfect.

no wifi tv

not a good idea knowing you have kids

everything was well kept together, breakfast was amazing! even had fun in the pool.

front desk person was also doing the laundry, no problem, but i had to call him to the desk even though i was

but building horrible random people trying to sneak in with old key cards the elevator and laundry room was

the kitchen and how big the refrigerator is

we were not informed about the extra pet charges until arriving even though we let them know prior we had pets

the kitchenette was awesome its close to everything easy access to highway quiet and cheap!!!

minor concerns we were out late and the ice machine and laundry were locked and no answer at front desk bathroom

laundry room dryer didn

smoking rooms

non-smoking room needs to be maintained as such for non-smokers.

there was no cooked breakfast cold eggs and watered down milk

we are married with 5 children celebrating 16 years of marriage with a night away from our kids, and we are

parking was always full. handicap parking was full the whole week we stayed.

was great, i love the room, very cozy & comfortable, quiet and the pool was very inviting

to check and fix it, the elevators went out for a few hours and we had to use the stairs, the pool towels were

could have had a hot breakfast

laundry is free, always easy and smooth process with this hotel

that it has a refrigerator, a stove, and free laundry!

location good access to 635 and 75 the laundry facility and work out room plus the kozeboo and being able to

the room and laundry room was clean

laundry

tv didn t connect to wifi so no netflix or youtube

excellent breakfast best costomer service clean facility lots of parking

the pool is great

it was very nice and clean inside. pool was clean as well.

gym could have been better but it was decent for being a holiday inn express

room was located by the laundry/maid service and it was very loud in the morning, our shower was out of conditioner

the room keys and laundry machines didn't work. they didn't have breakfast on sunday.

way, each room had a different lingering smell, multiple days the pool was closed, the self serve laundry did

came apart, we originally had no blankets and not enough towels because the hotel could not do laundry because

very roomy with 3 kids

has a very nice gym and pool

only thing i would change is i wish the pool was open earlier..

the hot tub was colder than the pool.

the pool was great

breakfast hours should be open at least to 10am 7 days a week.

great room well done bath/shower easy parking

there weren't enough selections at the breakfast bar.

the pool wasn't full

also, the swimming pool outside was really enjoyable

and the pool was closed for redoing

they have breafest and laundry room that

that laundry only opens for a short amobut of time

necessities like wifi, table lamps, hair dryer, bible, locks on bathroom door,smoke detector, laundry iron

i like that they are pet friendly.

room was smelling and i ask for room service saturday morning

there wasn't a microwave in the room. we had to use a community microwave in the laundry room.

cleanliness but hope has a other laundry area since has a microwave and laundry maybe microwave in ice area is

no laundry service. told self washer was down. suite did not have plates or utensils.

pool was not open but it s booking fault for saying it was on site

nice swimming pool

guest laundry was very dirty

cleanliness i cannot say 100% as i had a very bad experience at guest laundry gym was clean room was clean

i enjoyed the pool and how day it was to move around the hotel

no breakfast!

we did not have access to the pool while we were there

the room was non smoking but coverlet had cigarette burns as did the blanket we requested

no smoking. no no soap

the staff was kind, the pool was sanitary and it is close to plenty of restaurants and stores

the receptionist put us in a smoking room when i booked a non-smoking room

the wifi didn't work at all.

heads roaming around outside at night, made me feel very uneasy when i was trying to do a load of laundry before

pool closes at 10pm i love to night swim

breakfast needs works

lots of homeless people in parking lot, whiskey bottle in bottom of pool

parking lot had lots of people in cars and standing in the parking lot

laundry was out of order

no breakfast

jacuzzi/pool not open, no breakfast served at 6a, staff rude during all transactions/ talks, allowed drugs

lower price since no breakfast

nice staff, good housekeeping, pool and hot tub very nice, frig and microwave, good deal

element hotel was clean, fresh, appointed with first class furnishings, lobby and breakfast area, pool patio

pool was clean shower soaps were good quality

pet friendly

breakfast was tasty & had everyone in mind

element hotel was clean, fresh, appointed with first class furnishings, lobby and breakfast area, pool patio

the laundry was one dollar to

didn t like having to pay to wash laundry

night staff some gentleman didn't want to give me quarters so i could do my laundry said he needed the quarters

wonderful rooms'' common areas'' pool '' laundry'' breakfast

i could not get room towels or pool towels because the laundry was never done

needed to do laundry and when we went to the receptionist to get change for the washer and dryer, they told us

nice room and pool. very nice breakfast.

clean. good breakfast. convenient and free parking

clean and quiet stay, good hot breakfast

called down to front desk to ask about wifi password but no one ever answered the phone, called twice

there was no room service or laundry, both of which were advertised on their website

friendly and understanding, and was able to find us a room for an early check in as well as a late check out

staff is amazing, rooms are nice and clean, pool and hottub are perfect.

the gym was great and the cleaningless

need a way to let customers know that the bar is also a restaurant

was never any coffee, laundry room wasn t working, ice machine doesn t work, roaches in the rooms

beds were comfortable and staff was nice. laundry room onsite.

there was no guest laundry, ice machine broken on second floor

the laundry room is down

i don t like how early housekeeping and the dirty laundry person comes

on-site laundry is a plus

recently updated. good parking. exceptionally helpful staff.

free wifi

breakfast so poor

complementary breakfast would be nice!

there is only a laundry facility on one floor

there is a laundry area on site which was really useful

very nice clean rooms with kitchenette. classy

the breakfast buffet was well organized & the ladies were helpful

upon trying to check in i was told the pet fee was $150 + $15 per day cleaning fee

the breakfast and small laundry room.

the pool and laundry facility and all day coffee availability.

the price, cleanliness, breakfast. the pool was very clean

the view of parking lot

staff was friendly and helpful & also they are pet friendly

the laundry room was neat and the washer and dryer were in good condition and cleaned regularly

i like the first floor laundry which enabled us to wash clothes

we loved the outdoor pool, and even the laundry room was spotless

clean, spacious rooms; kitchenette, comfortable beds, safe parking.

breakfast was a little lacking when it came to fruit & fresh options (only oranges were offered),

pool towels were all used and in the laundry

location; ice machine :); laundry

no laundry bag. very minor setback, though.

laundry on site came in very handy

the spacious room, convenience of self laundry

laundry facilities

clean property with nice amenities, dog park, golf putting green, laundry and workout facilities, excellent

guest laundry, very reasonable

well lit parking lot, outside pool, mini golf area.

wonderful room, outstanding breakfast with a huge variety

great amenities such as basketball court and on site laundry facility and fireplaces in some rooms

parking can be crowded, but it's no charge. laundry room is hot or miss. sometimes working.

twice i was questioned about what room i was in and why i was staying there, once in the laundry room at 11pm

large bathroom and full kitchen, this location has the best extended stay concept on the market today

the location was great and the price for a smoking room i thought was reasonable

bathroom needed more towels need more laundry bag only had one for dirty clothes.

t want to switch me until i started asking my money back then tried to put two adults and 6 kids in a king

parking, worker on lift outside of windows 4th floor

clean kitchen, food really good,excellent service

desk staff was helpful, it was very clean, and the breakfast was hot, fresh, and in a clean

additionally, the continental breakfast was typical quality for these types of free breakfasts, but definitely

room had a refrigerator, including icebox, small stove, small dishwasher, and a small amount of kitchen items,

more breakfast would be nice.

room was small but cozy with a kitchen

the full kitchenette, gym, and location!

only other complaint is that the rooms didn't have laundry bags for dirty clothes

the pool was green and the weight room had no sanitation supplies to clean before we worked out and

pool was nice

thankfully, my kids (teenagers) had brought blankets and pillows with them

never eat hotel breakfast just not very good quality , except for this place the breakfast was amazing smelled

were i was putting the cart and made sure that it was covered right outside the door of the laundry room on the

ordered the non smoking room and they gave me one that was a non smoking room atleast there were a sign says

next to a restaurant and pet friendly

the kitchen and size of the room.

a kitchen net ,with 2 beds, i booked one had to use my card to pay, it was booked, for kitchen, 2

the only disappointment for me was the lack of room service, but the staff was great about receiving food delivery

service could have had two more bar tenders didnt like that free wifi wasn t provided, that is a total a rip

charged for parking non hotel connected, charge for wifi

no room service no running water the next morning

management had an obligation to tell the parents about the situation/kids were scared

the staff has been either hard to find ( my first time i wandered around until i found the laundry room and

everything was great!! but of course we couldn't enjoy the poolud83dude1e bc of corona

close to family and able to have pet join us.

and nice bathroom -good breakfast choices -friendly and prompt front desk -strong wifi signal -clean towels

and also make sure that when you have dog owners who visit, document room number and make sure carpet is really

only issue was that our room was next to the laundry room, so we could hear the washing machine running during

clean, pool, close to stores and breakfast

pet room on the 6th floor was inconvenient but not a dealbreaker.

the gym is outdated and has an awful odor

the pool is awesome ud83dude0e. the breakfast was delicious and hot ud83dudd25

laundry service provision unclear as to ownership.

room and laundry were excellent

from the receptionists to all the way to the ladies who served in the kitchen are such an asset to their owner

couldn't hook to wifi

breakfast was great as well

wifi was zero in the rooms - extremely epileptic, could nearly last long enough for one to send a

walls we had noisy neighbors across the hall with kids and could hear whenever they came and left other

my card several times and it put a hold on my card so i was unable to do any shopping for my kids for school

very knowledgeable and went out of there way to get us some mustard packets from the kitchen in the middle of

the lobby spa water is a wonderful touch but always empty

very nice and accommodating and decently clean rooms however, the laundry room needs some work

clean rooms with updated appliances with an ice maker super comfy bed, free guest laundry, dishwasher, full

the homey feel, the size of the rooms, the free laundry room, and things to borrow to make your stay more

the free laundry room was great - no searching for quarters

laundry & exercise rooms for guests

still in my clothes my underwear my laundry detergent my hair clippers that's what i didn't

should fix their laundry room( the washing machines and the dryers were not working), give us daily drinking

however the laundry room didn't work and there was nowhere close by to eat

the breakfast.

the breakfast area was nice.

installing more washers and dryers would greatly enhance the laundry facilities

i put our trash in the laundry room trash can

having two dollar laundry was a nice benefit, but there was only one washer and dryer

like they dome no laundry over night

pet friendly

there was a coffee bar and perhaps a place to order breakfast, but it didn t look like it was included in

didnt receive room service as requested

pool wasn't heated

the wifi signal

the bartender tried very hard to cook us a good meal anyway and it was good

the laundry room came in very handy

then the next morning went down to do laundry to only find one washer and one dryer working and someone had

cheap in-house laundry appreciated

exercise room is very nice and a nice laundry room as well

notable amenities are 24hr fitness center, laundry, lobby computers, and included breakfast

laundry machine didn t work well

i liked they offered laundry service.

the rooms were clean. they made little animals out of towels. my kids loved it!!

continuing endless kids jumping on the floor above!!!

as my kids forgot their toothbrush, asked for one at the front desk and they didn't have any

the room smelled like dirty laundry

nothing well the parking lot was nice

musty and was gross first sign of bed bugs tells you it s pet friendly with no charge but when you go to check

pool water was too cold and i had people above me who were excessively noisy until 1 am

and blankets were held together by smoking holes burn marks

friendly service ,clean rooms and the store and laundry room

rooms, very clean laundry facility if needed reasonably priced

breakfast is awesome love the cinnamon waffles

breakfast was ok i think this could be better

breakfast indoor pool gym split rooms

clean, exceptional staff, the breakfast was better than most you find

love the waffles & the smiles on the staff in the breakfast room

the indoor pool was too cold for us to swim.

breakfast was hot and delicious

the wifi sucked.

was terrible, we couldn t get a print of our folio because the printer wasn t working, no laundry bags

the laundry facility only has 2 coin operated washers and dryers, and the facility does not make change

after leaving the pooli asked a 2nd time about sheets & blanket for pull out bed & was told laundry was being

not enough things in the room (trash bags/ laundry bag/ towels missing

guest laundry did not work and no one there to help find another solution

only suggestion is for the laundry area, it would be nice if it was set up on the pay range app like other

of it was nice but we especially liked that the pool was open until 10 pm giving us a break from the sun with

the room also had a very nice kitchen and walk-in shower

loved that the room offered a full kitchen and the entire hotel appeared to be newly built, including the rooms

if i had to choose, the breakfast could be better.

not put me above the laundry

they put me above the laundry

breakfast!

the breakfast was very good.

my surprise it was a $100 non refundable pet deposit which was only $26

no guest laundry facilities

washers for laundry were not functional, really needed to wash since i stayed for several days

the parking lot is well lit and clean as well

the room service was also bad, we didn't get towels for 2 days

very little parking

me they are out of towels and they have to wait for their housekeeper to come tomorrow to do laundry

laundry facilities only in one building and only has 3 washers

working laundry, direct tv went out for 2 days not due to weather service interruption due to billing issue

as expensive as the stay was, you still have to pay to do laundry

and no soap , notv remote。 the stint office worked alone by himself and gm came to do the laundry after the

in the laundry room, one dryer was out, and the other was not working correctly

i found the laundry room, though

woman at reception did not seem to know anything about the laundry facilities

the staff laundry on site free parking breakfast included and also pool and gym ud83eudd70

laundry cart left sitting out in hallway by front desk for the entirety of our stay

on-site parking is abundant

i loved the room itself as well and the free breakfast

close enough to downtown activities, approximately 10-15 minutes, but far enough out to avoid the parking issues

my go to hotel. nice breakfast, rooms and parking.

nice little pool area and the hotel felt very safe