i attempted to wash laundry in the self service laundry both washers broke down

no bed bugs, no seedy people. clean pool.

found roaches in the kitchen

great breakfast, friendly staff

us was also very polite and friendly, both in the front desk as well as the one working in the breakfast serving

have gym, pool, laundry room can used for dollars

only negative i have is the front desk was out of quarters for the laundry facilities when i needed to use it

but the wifi is not goods, because i have to work in hotel, the conferecen call is not good.

we enjoyed the pool

marijuana are room was on the 2nd floor and the smell was very strong on are floor, i have my 2 kids with me i

) at night, i could see stains on the carpet, scuffs on the walls, dings on the doors, and the laundry room and

great breakfast.

a great breakfast

bed is too much cusion and fitness center for tooo narrow.

the location, the staff, the cleanest in the continental breakfast

top with 2 positions, microwave, dishwasher, coffee maker, silverware for 2, dishes for 2, free laundry downstairs

property has everything , gym, store, laundry, it is fantastic

free laundry and the staff morning noon and night

had everything and they all worked, laundry, coffee maker, heater, pet friendly

the laundry/gym there's a coffee machine

hot water, no hair dryers , the lobby was dirty, elevators were dirty and laundry room

laundry room was out of order

guest laundry isn't working and that is one reason i picked this place so that was pretty disappointing

breakfast was excellent

elevator broken.microwave broken. people hanging out in parking lot.

there was no detergent available in the laundry room

laundry room dryer did not dry clothes

the laundry was downstairs. it had full size fridge

when we went to use the vending machine to purchase a laundry detergent it didn't work properly and the customer

the room was spacious, clean, and had a decent kitchen

needed to use guest laundry facilities, which was out of order

laundry houseman

laundry service

requested a king bed smoking room and received a full bed room

they have a smoking session upstairs and a non smoking down stairs

it's a nice place with a great laundry facility.

a lot of items were out of order including the pool, guest laundry facilities, and the tv didn t work our

it was awesome to have a laundry room

so with 3 kids and my spouse rooms and sleeping arrangements are tough

rough towels at pool lol. that's all

coffee and bar weren't open, lol

put in a room right next to screaming crying kids

signage less prominent and difficult to spot; no safety bar on ground floor sliding glass doors adjoining parking

t like that the pool closed at 6 before we even checked in and the frig in the room really did get cold and

kids play area

and forth between hospital and our room it looked like people actually lived in the rooms with laundry strung

ironing board, lots of drawer and shelf space), no carpet, contemporary interior design, laundry room wake-up

you'd expect people do laundry but the facility never had quarters doesn't make sense

plus there's no change machine for the laundry

laundry facilities; location

also would have been nice to have one extra laundry bag in the room

there is an exercise room, a laundry room, a public use computer w/printer

there is a laundry room, exercise room, computer availability

laundry room available with only one washer and one dryer

there was a laundry room, a gym, a pool, etc

bathroom fan did not function toilet had flushing issues laundry unavailable due to remodeling

no breakfast but good

there was another group of men at parking lot exit harassing guests

very clean. super comfortable bed. good breakfast.

parking

and free laundry

has everything you want, gym, indoor pool, spa, laundry room, free breakfast, free wifi, free parking space

cleanness, food, court , pool and free laundry

love the laundry facility. free! wow

clean towels are fresh highly secured free laundry room next to freeway but quiet air conditioning

breakfast was decent, but not to good the gym was horrible due to the tenets and doing laundry there was super

breakfast was great

loved how easy this location is next to the highway to travel, great breakfast and pool

breakfast was decent, but not to good the gym was horrible due to the tenets and doing laundry there was super

loved how easy this location is next to the highway to travel, great breakfast and pool

, the laundry is 24 hours which is great but $2 a load

laundry near by

i also got room service the first night of my stay and it was quick and

breakfast and bar and restaurant availability

i loved the hiking trails next door and the swimming pool

guess our room was by the hotel s laundry room

breakfast was convenient and the bed was nice

just wished there was a hot breakfast available... no complaints though

very clean, excellent breakfast and location. great value for your money!

no orange juice at breakfast

had to wait until 2am to do laundry

laundry took me for five bucks just to do one load

the laundry facilities.

laundry to hi. everything else is ok.aybe next time bottom floor. wish the pool was open.

laundry, ice machine, vending machines, water machine, unlimited coffee in the morning

the free parking , free breakfast , the staff was very welcoming

breakfast was so so

to local amenities and the access to the pool and gym

very clean. convenient bar and ample parking.

husband and kids didn t care for their breakfast but everything else was great overall!

late check out, no prepay, easy to book room

full size kitchen available

i thought i would be able to keep my pet with me as there were several other animals on property

didn't have kitchen

it's like a studio apartment i love the kitchen area

the laundry and breakfast the room we where very clean

my room was the first floor and the laundry room was on top of my room so i could also hear the washers going

staff was amazing! very friendly and not snooty! the kitchen was cool in the room!

however, trays were furnished, and i was able to take breakfast up to her

the pool was kind of small but other than that i enjoyed every thing else.

backed up to laundry room and workers were really loud at 630/7 in the morning

poor cable channels, the laundry room could ve 24 hours.

the laundry room was dirty and strange people would come in and out

television and wifi didn t work

they had plenty of parking

my dad josh, really needed the rest and i did his laundry in there nice washer and dryer

guest laundry has been out of order for weeks

i had to take all my laundry off site to make certain they were washed properly and sanitized

they put on me a room next to the laundry and elevator

washing machine and dryer on the second floor are very clean and laundry area is neatly picked

guest laundry available

quiet position, clean, friendly staff, guest laundry, easy parking

great facilities includes a laundry

laundry facilities had many problems

when i was leaving in the morning a hotel employee was coming off elevator with laundry in a large container

breakfast was not out at 6:30am a couple of the days and sometimes only juice and toast

cozy room and breakfast

main reason we selected this hotel is it was advertised as pet friendly

good customer service, easy parking and clean room

breakfast was so so nothing special ! the staff was very nice !

clean overall and new carpet and with charging station, free coffee and open gym 24/7

breakfast was okay.

the pool is nice, but there is no hot tub

the breakfast was yummy delicious!

still offering breakfast as a grab and go

good price, large clean room, comfy bed. staff was very nice. good breakfast!

the breakfast was good and the location was convenient.

breakfast was mediocre but the gentleman working it was very nice

breakfast was good, small pool and gym was nice too, bedroom when eventually sorted was fine

breakfast was good, small pool and gym was nice too, bedroom when eventually sorted was fine

loved the fact that i was so close to the laundry room

was clean, front desk was attentive, laundry on site

good breakfast. laundry fitness

the gym was a super plus for me as i work out 5 tines a week at the gym

the breakfast should have more

i liked that there were laundry facilities available

no laundry detergent

the hotel staff was courteous, and the hotel was very clean and convenient with 2 laundry facilities

love the room with kitchenette and is very spacious.

smoking in the room allowed room was cleaned everyday plenty of parking

my belongings were taken out of my room and put in the laundry room. i couldn't get another room

nancy in the breakfast area was lovely and friendly and jose on reception was lovely to talk

loved the bed! and the breakfast was ample and delicious.

2 drug busts in 1 day in parking lot

pool was close

south door was broken and laundry machines was not available

notified a guy who was outside a room being cleaned, and he was picking up laundry, once we started walking

the front desk was hit and miss and when i asked about laundry service one person said it was $3, but another

there were kids running crazy on the hallway

very clean, good breakfast, amenities ( shampoo, conditioner, body wash,lotion)

my clothes were stolen from laundry room

also, laundry is on site too

the bar is a nice place for a cocktail

pet friendly, location, price

wifi speed was fairly good but i am spoiled to my 200 meg at

my room got upgraded due to a leak and it was really nice. the laundry room was a great plus

of the laundry machines are bit old but they had a renovation project going on so they will address this

no private laundry and they are so poor in handling the issue of just printing the receipt.

allot of parking

breakfast options were limited, and the coffee was rather weak imo, but it's not a complaint on my

wasn't a laundry facility and you were told you could use the hotel next doors, and that they had laundry

no laundry available, ice machine needs maintenance/calcium removal, no complimentary coffee.

they also don t have laundry service, and when asked if they could give the laundry to a pick up wash and

no laundry unit

no laundry facility; no microwave in room

conditioner bottle was empty since the begging, they also charge me for laundry and dryer services ( witch i

you can heat everything people walking, kids running up and down the hall

hotel was pretty cool and the room was comfortable and spacious with a balcony overlooking the pool

we had a room that overlooked the pool and there were kids in there from 8am screaming (yes i understand that

my husband had to work part of the time but he was able to do so at the pool side and i was hanging out at the

the bed & couch were comfy, breakfast was good & we were also able to enjoy the pool briefly

the decor, friendliness of the staff and the bar area.

free wifi, free parking, location, separation of bedroom and couch/study

breakfast was great. pool was good, loved the gym. friendly and helpful staff

was great, but my daughters wanted texas shape waffles for breakfast

laundry, not enuf towelsgood

was good, room service was good, cleanliness of the room was good except there was a stain on my

loved the gluten free options at breakfast so clean so friendly

the pillows on the beds were awesome and the breakfast was very nice.

the rooms looked nice with good beds and furniture. the pool was great but it was ok.

seems as though the laundry room was above us

restaurant or bar open til late in day pool is small but decent - has loud buzzing/whistling sounds at pool off

restaurant or bar open til late in day pool is small but decent - has loud buzzing/whistling sounds at pool off

pool area is very basic however fitness facility was above avg.

pool area is very basic however fitness facility was above avg.

very clean, modern, great shower, fast wifi

they did not have dog bedding to provide for my pets

pet friendly good location

friendly staff, pet friendly & my room was clean and comfortable

close to everything, good to reach and to see, bed, pillows comfortable, bar nice with friendly service, overall

no complimentary breakfast.

the pool wasn t clean

you heard everything from a dog barking to kids running down the hallway

i wish the hotel had more tv channels but they had netflix which was great for my kids.

parking was limited saturday nite after concert people came.

convenient location for our needs. breakfast was excellant.

the pool

spacious breakfast area, enough space for many people even considering covid distancing

the size of the pool

the hotel actually allowed a huge party of about 25 people to have a kids birthday party in the lobby and they

felt new, clean, laundry facility

the laundry room was down the whole time i was there (6 days)

the front desk clerk mentioned laundry services being short on towels

smell of laundry detergent permeated through the room for my stay

the running in the middle of the night from the kids

location. breakfast. staff. space in room. free laundry!

laundry, fitness center and breakfast

also i love the free laundry so i guess when it's free you shouldn't gripe but half the dryers were broken

free laundry

room was pretty clean and updated. nice fridge and onsite laundry was handy.

my only complaint is the lack of laundry facilities

there is no breakfast service. there is no laundry machine.

yes, i had issues with them not offering laundry and cleaning services on subsequent days as its the hotel

there is also bar and lounge connected to

hard to find a parking place at night because of the shark club crowd.

i was able to settle in get laundry done, secure an early morning ride to the airport, have dinner and sleep

just opened in march everything is so clean, great hot tub and pool on the 6th floor outstanding laundry rooms

super clean, free drinks, safe parking, laundry, and exceptional service

new and clean, laundry available, great

i the laundry area was also clean and awesome

if there is laundry '' within hotel .it would be easy for families.

wonderful outdoor lounge area off the bar makes for a great night at the hotel and for those who want to

minor issue with wifi connectivity was quickly resolved by staff that remained professional the whole time

it's also gorgeous, lovely bar area, very nice rooms and close to shops and restaurants

pool setting , no ice chest !! too small for lil vacation with kids

it would also be a good idea to make a guest laundry facility available

and when i asked for a shuttle ride he seemed irritated

include breakfast also in room rent

expensive. pool area closes at 10pm. at this price wifi and breakfast should be included.

breakfast and staff excellent

great simple kitchen

gym and pool were both clean and both were great for the

breakfast was good.

the breakfast was really good considering covid precautions

of getting from parking lot to room, quick check in and checkout

that they didn't have room service or commentary breakfast

no room service.

free parking on site

wish there was more equipment in the gym

that they didn't have room service or commentary breakfast

room had a full kitchen area and was quite spacious for being a studio

the breakfast was good, the place was clean.

clean and comfy rooms fully equipped kitchen and more

there is a pool , fire pit, bar,

the breakfast had a variety of options and the options were good

to our room every time due to a large maintenance cart with junk on top of it combined with laundry carts next

the hotel was clean, the staff were friendly, there were laundry facilities there was an outdoor pool and it

no indoor pool and hot tub.

friendly staff. location, parking. pool area.

friendly staff. location, parking. pool area.

great location. we walked to dinner. hotel bar had good drinks.

very modern, nice bar & lounge area, walkable restaurants to avoid traffic for the night.

the location near food was awesome! the gym and pool were just big enough.

parking is a problem when lot is full

beautifully updated, excellent view, staff was so kind, parking was private and felt safe, the area was lovely

pet in room next store cried when left alone in the room

our room (310) did have leaky faucets in the kitchen area and bathtub.

room service and the food were good. the bar area and staff were awesome!

the pool was fabulous

stayed 2 nights an no room service between nights to tidy up the room or remove dirty towels

breakfast was fresh and menu rotated daily. laundry facility was excellent.

was they didn t have any towels by the pool but i think they had a hard time doing up with the laundry

i m house laundry and workout room

facilities include an indoor pool, outdoor sitting area, coin operated laundry, filtered water bottle filling

the pool was too cold for the kids main reason for staying here

still in my clothes my underwear my laundry detergent my hair clippers that's what i didn't

should fix their laundry room( the washing machines and the dryers were not working), give us daily drinking

however the laundry room didn't work and there was nowhere close by to eat

the breakfast only consist of muffins , yogurt , coffee and juice. no hot breakfast or waffles.

then there were homeless people living in the parking lot, using the dumpster

had major issues,with our key cards, towels, laundry facilities, drain and supplies

didn't like the idea that if you wanted plates, silverware, other kitchen items, that you had to ask for them

not stay here** -property in extreme disrepair -rot and mold throughout kitchen -cabinets covered in black,

hotel show full kitchen but nothing in kitchen

all the kitchen utensils and dishes were available at my request which was very convenient

the ice machine didn't work had to go to another floor, we had no ice bags to get ice, and no laundry bag

because when i booked the room it said free parking free wifi and free

it was 150 a night verses 350 at the hyatt there in the parking lot of stone briar

my kids loved the pool and i enjoyed lounging next to it and watching them play

the staff was amazing, we took the shuttle bus to biscuits for breakfast and i left my purse in the van

it did not have a laundry.

been very convenient to have a shuttle to and from the airport as wells as some way to get laundry done

parking lot gets pretty full fast in the front then you have to park at the back of the building

we never found a room service menu

my biggest problem was the hotel is pet friendly but my boyfriend is allergic

great gym and laundry services

laundry room too small

and drying in the laundry room was a bit expensive ($2 per load each for washing and drying)

the laundry service was an added bonus

it might be a good idea for the housekeepers and laundry personell wear hair nets while working

no free breakfast and no laundry facility

shower was amazing. great bathroom wifi and tv was good

the lobby was contemporary and a bar is available.

i got a single bed with 2 kids this was an inconvenience

the pool area, very motelishud83dude15

not put me above the laundry

they put me above the laundry

not enough chairs at pool area

kitchenette well equipped and allowed us to fix our own meals

breakfast and the size of the room

laundry room and equipment needs complete renovation !!!!

to view my invoice until i got it on line and now i see it - i have been charged for 2 lots of laundry and i

nothing. i would never understand american breakfast but that's just me

the 3rd time 40 mins later they finally put us in the right room after telling me and my kids they where full

the air conditioning was very noisy and the wifi was patchy

place for a short stay, although laundry services not available due to renovation - that's a bummer

place for a short stay, although laundry services not available due to renovation - that's a bummer

so i have to ask for it but, the staff has always been very kind and gotten a cup for me in the kitchen so it

wifi could be little bit faster but it was enough even for some streaming.

wifi was good

loved everything about it! pool was great!

said 24 hour room service

the only disappointment for me was the lack of room service, but the staff was great about receiving food delivery

ordered room service after hours and was pleased with the time it took for delivery

clean rooms, friendly staff, indoor pool, smoke area for my husband.

the laundry room wasn't working

the unclean laundry and rooms

everytime i left the room to do something as i was trying to do laundry and get myself some dinner for the

i was above the laundry room so it was noisy

need more towels and didn’t see a laundry facility

i was beside the kitchen and across from laundry

i felt like i was sleeping in the maids quarters..next to the laundry room.

musty smell near the laundry room.

about our stay was great except i wish there had been a dollar changer in the laundry room

breakfast was appropriate

laundry facilities on the floors

no laundry bag for dirty clothes.

having laundry machines in the same floor was also a nice perk

kindergarten age kids with 3 adults n one 2 queen room beds

clean, nice, quiet, good breakfast, friendly staff,great location

laundry machine didn t work well

i liked they offered laundry service.

water in pool could be a little warmer but nice size.

the beds were very comfortable and breakfast had several options that were very good

need more parking space

wasn’t a lot of breakfast options, as it was the same every day

kids were running and jumping

i wish the breakfast was included.

hotels and they re spacious with plenty of room to spread out and stay a while as well as let kids play

just wish i had more time to enjoy ammenities like gym. maybe next time.

it was too cold for us to use the pool area but it's a beautiful, calm area with an outdoor fireplace

there was a coffee bar and perhaps a place to order breakfast, but it didn t look like it was included in

my kids where very disappointed

pool was not in full operation, the lights were off and the waterfall was not working

didnt receive room service as requested

the creamer was spoiled and the parking sucks

trash in the pool area..old cup behind the lounge chair area..

needs more parking around the hotel but that s it.

no bar or restaurant. it was closed for renovation. no pool or fitness center.

very clean. easy to access parking and staff was very friendly

installing more washers and dryers would greatly enhance the laundry facilities

like they dome no laundry over night

having two dollar laundry was a nice benefit, but there was only one washer and dryer

i put our trash in the laundry room trash can

that the breakfast wasn't happening due to coronavirus.

very nice and accommodating and decently clean rooms however, the laundry room needs some work

the free laundry room was great - no searching for quarters

i love that there is a stove to cook and i can wash my laundry for free love that

very roomy and comfortable. great cable tv. complimentary laundry on site. very excellent hotel!

the homey feel, the size of the rooms, the free laundry room, and things to borrow to make your stay more

no laundry room

great golf course, although i did not play due to weather

nice sized room, and the pool and recreation area was a huge hit with the kids.

everything! comfy beds, easy parking, exceptional staff.

course setting, nearby restaurants and bars, great facilities (gym, pool etc) and large comfortable rooms

there is only a laundry facility on one floor

there is a laundry area on site which was really useful

debbie, for breakfast was a sweetheart

good kitchen appliance, cozy rooms

it had a full kitchen, (with cooking and flatwear) it even had a dishwasher

needed to do laundry and when we went to the receptionist to get change for the washer and dryer, they told us

reliable wifi, room was clean, breakfast ok.

/ prompt response / wifi / was not working for a while / long time/ no one could help

food, location, beds, cleanliness, and gym was great. courtesy front desk and service staff.

called down to front desk to ask about wifi password but no one ever answered the phone, called twice

the bar the food at restaurant everything was inside

had stains, can tell the comforter doesn t get cleaned often, and we saw a staff member at the bar sneeze into

kids in the hallway kept pounding at our door all night with no assistance from the front desk

no room service

parking garage access, great food in the restaurant, exceptionally clean, and pet friendly.

no laundry bag. very minor setback, though.

location; ice machine :); laundry

the spacious room, convenience of self laundry

pool towels were all used and in the laundry

laundry on site came in very handy

great amenities such as basketball court and on site laundry facility and fireplaces in some rooms

parking can be crowded, but it's no charge. laundry room is hot or miss. sometimes working.

twice i was questioned about what room i was in and why i was staying there, once in the laundry room at 11pm

booked a non-smoking room , and the room was smelling a cigarette

the room had everything i needed: the full kitchen, the desk to work, tv

room and laundry were excellent

laundry service provision unclear as to ownership.

concerning the hotel ranging from the customer service, room service, breakfast service, room space, and location

everything, they have a basketball court, firepit ,pool, gym

we didn't get up in time to have breakfast

the laundry was one dollar to

i could not get room towels or pool towels because the laundry was never done

didn t like having to pay to wash laundry

night staff some gentleman didn't want to give me quarters so i could do my laundry said he needed the quarters

wonderful rooms'' common areas'' pool '' laundry'' breakfast

there was no room service or laundry, both of which were advertised on their website

room, bed was amazing, larger than normal tv, salt water pool and hot tub, good coffee

room service daily and put in water in the hotel room rather than having to come downstairs to get

lots of unattended kids playing with the elevators

occoupants in rhe adjoining rooms had kids that kept screaming

the laundry room was closed for whatever reason

no wifi, no laundry

drug users hanging out in the laundry area getting high

trash everywhere, laundry room dirty

laundry room a complete disaster

element hotel was clean, fresh, appointed with first class furnishings, lobby and breakfast area, pool patio

nice quant breakfast area

element hotel was clean, fresh, appointed with first class furnishings, lobby and breakfast area, pool patio

the breakfast. but the parfaits were delicious

the property is always very clean, the staff is extremely nice and the breakfast has multiple options and the

we really enjoyed our nightcap at the bar before returning to our room for the night

staying in a pool make you feel like at the crossroads :-) cleaning staff has forgotten about towels, but left

clean, welcoming lobby area, ample parking.

too many kids in the pool. would have liked breakfast included in the price of the room.

bar prices were extremely high, $15 for a single shot of scotch

my room i had the king spa it was my husband bday and he us 6

there was no one monitoring the situation , i was on and elevator with 6 people and a lady with 6 kids attempted

i wish there was room service but they didn't provide due to covid.

the pool was nice and i liked that there was a bar in the pool area

pool and room

the pool was gorgeous and i can t forget to mention the view from our room was incredible over

on-site laundry is a plus

the renovated room and the free kids meals

not get wake call service, not enough towels, some staff members not nice, room service late in the day, loud

the bed was very comfortable. great location. quiet room. wonderful room service.

i had to pay for breakfast but your online booking says breakfast included

elevators are not working properly ice machine dose not work laundry has

the hotel offers breakfast, has a gym, pool and a laundry area

laundry machine was not working

was never any coffee, laundry room wasn t working, ice machine doesn t work, roaches in the rooms

there was no guest laundry, ice machine broken on second floor

the beds are comfortable and showers are great. good tv service. great kitchen!

when we parked last night there were kids racing their cars around the parking deck

breakfast was ok

gave me two rooms, but they weren t next to each other and my husband and i had to split up the kids and

the pool is also not heated and the fitness center was being remodeled

guest laundry, very reasonable

laundry facilities

clean property with nice amenities, dog park, golf putting green, laundry and workout facilities, excellent

breakfast could have been better

wonderful room, outstanding breakfast with a huge variety

the pool was nice even for the kids. had good restaurants near by.

friendly, room was excellent, usually hotels have a hard time with a family of 5-plenty of room, kids loved the

we chose the location for the bar lounge area but was a bit disappointed.

pool was cold even in 97 weather

the cleanliness, cookies was great, pool was very clean

change machine in the laundry room. ventilation in the laundry room

guest laundry, beds were soft and a good size, a/c was cold, and water pressure was nice

fitness center pool or breakfast

the best time of the year but pool area looked abandoned

the breakfast was great

keys didn't work we had to go in through the bar door was embarrassed cause we had kids

pool water was cold. parking situation was ok but could have been better

if you want a hotel where you can hear your kids use the restroom this is the place to be, also horrible mattress

didn't like there not being room service for breakfast and having to pay 4

the indoor pool temperature was not warm enough and there was no towels

snacks, morning breakfast, staff was awesome, room was awesome

the beds were sooooo comfortable! the late check out was great as well.

the pool was not open over a holiday weekend. the temperature was close to 100. bad timing

the breakfast was much better than was expected

the breakfast was awesome, lots of food

we loved the outdoor pool, and even the laundry room was spotless

i like the first floor laundry which enabled us to wash clothes

the laundry room was neat and the washer and dryer were in good condition and cleaned regularly

explicit music at the pool, they had friends steady showing up and coming around from the outside parking lot

pool was amazing as well as the breakfast

laundry facilities, accessible, area

the hotel did not have a guest laundry.

wifi worked brilliantly

the spa was closed for some reason. the desk staff was very unsociable.

wifi would connect, but would not allow my laptop to connect