customer service, laundry was available, microwave, refrigerator, everything was and price was very reasonable

disturbed with laundry freshen

i can do my laundry

no laundry or ice machine

has a functional guest laundry although it was impossible to get quarters at front desk on either shift even

parking lot is full by evening with big trucks

breakfast was excellent and beds were very comfy, staff was very nice and helpful

breakfast had a great selection

breakfast was great also bed was just right

no chairs or tables at the pool. gym was very limited in equipment

there were people in the lobby/breakfast area talking, folding clothes and had their laundry soap out on the

responsive and communicative staff, it was clean, safe, had a working fridge and microwave and laundry area

light in the bathroom was faulty, and although i understand why you don t have breakfast, that bit is a little

no breakfast ud83dude29

the parking lot is well lit

they had a laundry on the second floor with nice machines that worked

room was great. breakfast was good.

breakfast was excellent

pool area too hot for parents watching kids swim and trash never got empty

hard to find the entrance to the hotel parking area

the laundry facilities were broken

two ice machines both broken and laundry room was shut down because machines didn't

and therefore i did not get my online homework done, there was only one washer and dryer in the laundry room,

pet fees and laundry room out of operation

ice machine broke and guest laundry was out of order.

only served breakfast as room service so went elsewhere

resonable room service for breakfast

room we had was above the bar area and sound (from the band in the evening) was not as muffled as we'd have

fitness center below average; parking can be challenging

limited room service/breakfast was pre-order night before only

pool is cold! no hard boiled eggs.

breakfast could be a little later

a difference in rooms until i glanced in another room on my third day to see that they had a full kitchen with

friendly staff! great breakfast and accommodating my needs!

friendly staff, clean room and plenty of parking spaces.

liked everything maybe keep the breakfast area open till 10 lol because i love to eat and

the pool

i love that the pool is indoors and that it was fun to swim in

the indoor pool

we had more time than just an overnight stay because the room was larger than expected, the spa bath was amazing

the kitchen and laundry set up

that you have to pay a laundry fee for for fresh sheets and to have your room cleaned.

i set down beside my door to get my laundry

it had a bed and a kitchennete and a laundry basket.

no change machine available for coin pay laundry.

hotel is very clean, in a great location, and had a good breakfast.

ease of access on travel route and good, free parking.

i only wish they would make the free breakfast times a little later

location, cleanliness, parking

pool was small

the wifi was out for the day we were there, not the hotels fault.

the breakfast was decent with multiple options

out to pool & the bar that was on the steps was very unstable

breakfast was delicious the room was big nice and clean my kids enjoyed the pool alot i will be

breakfast was delicious the room was big nice and clean my kids enjoyed the pool alot i will be back real soon

pool was not clean

great location. good breakfast options. friendly staff

it was clean. had free breakfast and everyone was super nice. check out at 12 was great.

the location and breakfast

the living room had a nice sofa and foot stool that was adequate and it did have a full service kitchen but no

friendly desk staff, location, and laundry area. room layout is great.

was originally from missippi she wassuper sweet and friendly, also lashawnda who worked in the kitchen was extra

wish breakfast went a little later. always seemed to just miss it.

half the night with kids in the hallway

the pool seams to be in need of some maintenance.

stated kitchenette,desk,have stayed where these were present but was not in room that was assigned

how early breakfast ended! aside from that, this hotel was really nice.

it was nice to have access to a fitness room also

they had a heated pool, a bar with the sports on

a lounge and a bar (although currently closed bc of covid)

no laundry facilitys

no amenities service after 5pm, no weekend laundry service

had trouble with wifi

the pool

were out of cleaning wipes in the gym both days and the coffee they charged me a lot for at the restaurant was

the pool was not heated as advertised. that is the only complaint i have.

breakfast was great

breakfast was amazing every morning.

breakfast choice great selection

staff was so amazing, the gm was out pre-bussing plates at breakfast for guest

i had to take the laundry to the lady that was cleaning another room

we had kids in the hotel for a gymnastics tournament and we did not feel comfortable leaving the premise

hotel was located with shopping and restaurants and bars surrounding it and things to do like top golf and cabela

our kids did not sleep well at all

t like how the cleaner service wouldn t have my room cleaned by the time i d be back from the gym which was

the desk person had to go through the laundry area to make the elevator work

no laundry room

no laundry on site

we walked in the room it smelled like clean laundry

i love the nighttime girl she's very sweet!!! and my kids love the pool

also when my friends and i walked into the elevator we noticed a large bundle of hotel laundry in a big corner

was not clean, elevator was broken, laundry was broken, pool was closed, literally no

the bedding, the blankets, i say this because when we removed home and i did my laundry, my pajama pants smelled

i first arrived there was dirty laundry and large bag of garbage on the fourth floor no housekeeping until the

the guest laundry was closed. the room was not as clean as it should have been.

the kids were disappointed and upset

it is clean, great breakfast, and the staff was even better

the kids were disappointed and upset

when you have kids it s a big plus, that s one of the reasons you book a nice hotel with pool

wifi wouldn t work with my phone unless i went outside of hotel

the laundry machines were new and there was no charge to do laundry

it was clean, quiet, mini kitchen with coffee maker and free parking all the basic necessities.

no kitchen food available on site, but several options close by

pricey for what it is and the kitchen sink width isn t wide enough so the water spills onto the

large parking lot made it easy to park moving van

room 127 is right next to ellavator and laundry

laundry facility for guest

would be helpful to have a change machine for laundry or make sure night shift has enough quarters

the laundry room was out of order, and my card key stopped working twice and i had to get it

even our pets enjoyed their stay

the fact that they have self-service laundry makes staying with kids easier

the laundry machine app doesn t work for non american phone numbers.

only negative was that the very white towels had a strange scent, most likely due to the laundry detergent

thing i had a hard time with was finding the laundry

even though the hotel was pet friendly and i saw pets i didn't hear them which was a plus

the hotel needs major updating and no extra bags for laundry. the pillows were horrible.

we only took 1 photo of the laundry issue but this was a daily issue on multiple floors and days

my little one was looking forward to the pool

the kitchen helped with my budget.

location staff facility kitchenette pool hot tub

i requested extra towels and an extra laundry bag at 7:00 am, checked on it again at 9:30 am, still nothing

it was quiet, the laundry facility cost was reasonable

also the option of a laundry facilty on site (i didn't use it) but that's a great option to have

almost forgot, the hot breakfast was good

had a huge spa tube in the bathroom

laundry facilities, accessible, area

the hotel did not have a guest laundry.

wifi would connect, but would not allow my laptop to connect

very comfortable beds kids loved the pool

the parking lot wasn't cleared after a winter storm

staying in a pool make you feel like at the crossroads :-) cleaning staff has forgotten about towels, but left

my room i had the king spa it was my husband bday and he us 6

clean, welcoming lobby area, ample parking.

bar prices were extremely high, $15 for a single shot of scotch

hallways were dirty and there was a dying rat on the poolside

dolores was an amazing staff getting me early check in

pool area is so nice

the bar the food at restaurant everything was inside

rooms were clean and comfortable. the shower was nice. the pool area was great!

awesome pool area, dinner options with full bar and amazing handmade pizza

the unclean laundry and rooms

i was above the laundry room so it was noisy

laundry room and pool down, but they are working on it.

the laundry room wasn't working

need more towels and didn’t see a laundry facility

false advertising. no spa bath, swimming pool in middle of a parking lot.

clean. good breakfast

the gym was very clean and offered sufficient possibilities for an healthy exercise.

breakfast was great

pool was small and right up against the side of the building so no sun half of the day

the laundry and breakfast the room we where very clean

my room was the first floor and the laundry room was on top of my room so i could also hear the washers going

loved that the room has full kitchen and living room section. almost like a studio apartment

great location and breakfast was excellent

great location! the gym was great, rooms nice & clean.

the lady that served breakfast was very sweet and made sure we had everything we needed

pool looked nice, we just didnt have time to swim in it

breakfast was okay.

sad that the outdoor pool wasn t heated.

staff, cleanliness, breakfast and parking all good

i felt like i was sleeping in the maids quarters..next to the laundry room.

musty smell near the laundry room.

i was beside the kitchen and across from laundry

about our stay was great except i wish there had been a dollar changer in the laundry room

women who took care of the morning breakfast area was amazing

cleanliness the clean laundry smell throughout the hallways the staff was really nice and

no quarters available to use laundry facilities on property. bathroom light did not work.

pool and pool area was dirty

the staff is very helpful, the location is great and the breakfast is good

at the front desk was very nice and helpful also that the water at the pool wasn t the cold my kids love to

didn't have kitchen

i thought i would be able to keep my pet with me as there were several other animals on property

it's like a studio apartment i love the kitchen area

full size kitchen available

late check out, no prepay, easy to book room

love the free laundry, the board games and free coffee

the hotel offered free laundry, the staff is very friendly, and its in a good suburban location, close to all

free laundry room

i liked the easy access to the location and the free laundry facility

room is lovely with a full size kitchen and all utensils, plates, mugs

south door was broken and laundry machines was not available

the front desk was hit and miss and when i asked about laundry service one person said it was $3, but another

notified a guy who was outside a room being cleaned, and he was picking up laundry, once we started walking

it was clean. breakfast was awesome. lovely staff!!!

there were kids running crazy on the hallway

my belongings were taken out of my room and put in the laundry room. i couldn't get another room

the gym and the room

the breakfast was non-existent because the bagged breakfast ran out

area, there was a homeless guy in the pool, the rep on duty was shooing him out as we arrived

pool water was green kids couldn't swim and didn't have enough towels ready for 4 people

the connection between the golf course and restaurants could be a bet closer.

best part is obviously the golf, but even for non-golfers this is a great location

beautiful construction and design awesome rooms great spa with friendly ppl

golf course in great shape

golf course was in very great conditions

laundry facility

humid inside the hotel smells no fresh on layaways next rooms on floor stick not clean laundry not having room

had to leave early so no breakfast but best nights sleep i have had in a long time in a hotel

cozy room. free parking. included breakfast.

running around in the evening trying to get kids to bed should be accommodated better

clean, comfortable, modern, free parking, location in shopping mall

free parking on site

are understaffed due to covid so they do not have valet parking or anyone to take your luggage from your car to

no menu for room service in our room, coffee kureg did not work, could have been cleaner

neatness, modern, parking spaces

a group of hard working men, the laundry room was top notch and was greatly needed/appreciated

hotel was quiet no screaming kids or barking dogs

planned to go sit in the bar area but never went down due to being busy in the city but it seemed so nice

the indoor pool was way too cold. my kids were only able to swim for a little while.

the bar was nice too

free wifi, free parking, location, separation of bedroom and couch/study

car parking memorial day weekend was easy

was great, but my daughters wanted texas shape waffles for breakfast

you order from the bar after

very comfortable,breakfast was out of this world.

nothing bad . they just didn't have the waffle maker out for breakfast! lol

the gym is good

breakfast was fine and location was great.

not secured internet wifi

pool was dinky and no hot tub

laundry facilities on the floors

having laundry machines in the same floor was also a nice perk

no laundry bag for dirty clothes.

this hotel is clean, comfortable and the buffet breakfast is wonderful

parking lot was dark

place for a short stay, although laundry services not available due to renovation - that's a bummer

place for a short stay, although laundry services not available due to renovation - that's a bummer

free parking and convenient to everything

breakfast was soo deliciousud83dude0b

free parking, good location for shopping centers and good restaurants.

no free breakfast and no laundry facility

room was super small no place/drawers to store folded clothing pool was very small

there's a shuttle that takes you within 5 mile distance so if you want to go to stonebriar mall, the driver

front desk claimed housekeeping overwhelmed by hotel full of high school kids that were trashing rooms

the rooms were clean & the decor was inviting. we loved the lobby & bar area colors.

to view my invoice until i got it on line and now i see it - i have been charged for 2 lots of laundry and i

laundry room and equipment needs complete renovation !!!!

great stuff, free parking, roomy rooms, comfortable beds and tasty breakfast

the 3rd time 40 mins later they finally put us in the right room after telling me and my kids they where full

pet friendly. location

the laundry facilities.

laundry took me for five bucks just to do one load

had to wait until 2am to do laundry

first room we were put in had dirty laundry dirty towels on the floor and it looked like the bed had been slept

laundry to hi. everything else is ok.aybe next time bottom floor. wish the pool was open.

breakfast was fresh and menu rotated daily. laundry facility was excellent.

i m house laundry and workout room

facilities include an indoor pool, outdoor sitting area, coin operated laundry, filtered water bottle filling

was they didn t have any towels by the pool but i think they had a hard time doing up with the laundry

full kitchen

my clothes were stolen from laundry room

also, laundry is on site too

very nice and helpful, comfortable bed, awesome water pressure in the shower, great courtyard and pool

bar area was really nice

the pool is nice as well

it did not have a laundry.

been very convenient to have a shuttle to and from the airport as wells as some way to get laundry done

wish the bar opened earlier and closed later.

complimentary parking and wifi

infinity pool with cool led lighting

kids running down the hall yelling and playing

not tell me about the extra $50 pet fee per night

we were traveling for a gymnastics meet and were told the gymnasts would receive a complimentary breakfast but

$22/day parking and some of the ev chargers didn't work.

i will say, my friend who also stayed in this hotel said the gym was nice

the ice machine didn't work had to go to another floor, we had no ice bags to get ice, and no laundry bag

breakfast bar was the usual drab yuck

room service but with request elevator out of service no free breakfast (as on booking site) coffee

great fitness center, room and comfort level.

advertised breakfast and a bar but never saw either one open

when i was leaving in the morning a hotel employee was coming off elevator with laundry in a large container

they had free breakfasts, vending machines and a laundry room for guess to use

is a guest laundry there

great facilities includes a laundry

i like the fact that we can do laundry anytime, using a card instead of coins, makes it easier.

the rooms were nice, they had a snack room where you can buy snacks and drinks. the indoor pool

and indoor pool was very nice

gym was

a bonus was that there is a starbucks and an indoor pool

room service prompt and thorough

also kids playing in the elevators the entire time

the beds and pillows were amazing. the breakfast was wonderful.

having a full breakfast

the pool was a little cold. kids loved it but adults could not handle the cold.

pet in room next store cried when left alone in the room

breakfast was good, small pool and gym was nice too, bedroom when eventually sorted was fine

breakfast was mediocre but the gentleman working it was very nice

breakfast was more than i expected very fresh and lots of choices.

clean, friendly, good breakfast, last minute stay and wonderful customer service

great staff and good breakfast

guess our room was by the hotel s laundry room

the breakfast didn't have available and the side doors to coming inside the building is not working

nice clean quiet and open pool

no orange juice at breakfast

the gym was not functioning!

gym was spacious and really clean

out of state with two kids during spring break on a saturday night left us in an awful position with no

there is only enough flatware in the kitchen for two people

my kids were devastated

the rooms were pristine and exactly what we needed - small living room and kitchenette

to our room every time due to a large maintenance cart with junk on top of it combined with laundry carts next

the hotel was clean, the staff were friendly, there were laundry facilities there was an outdoor pool and it

was large and comfortable and the breakfast was excellent

was surprised that they had a hot breakfast

breakfast was very good

i had to take all my laundry off site to make certain they were washed properly and sanitized

guest laundry has been out of order for weeks

they put on me a room next to the laundry and elevator

washing machine and dryer on the second floor are very clean and laundry area is neatly picked

guest laundry has been out of order for weeks

hard to locate room service menu

great time at the bar that evening

kids crew was awesome housekeeping great and cowboys themes for rooms were cool

we did want room service but understand with corona the staff gave us nice places around the property to eat

service very slow. room service took for ever with hungry kids was very disappointing.

laundry and indoor pool

and drying in the laundry room was a bit expensive ($2 per load each for washing and drying)

great gym and laundry services

the laundry service was an added bonus

exceptional breakfast options. an indoor pool, a gym, and laundry facilities.

free laundry and the staff morning noon and night

had everything and they all worked, laundry, coffee maker, heater, pet friendly

the staff was great! on site laundry (free) was every convenient.

free laundry machines, great place for the price

it had amenities such as gym, laundry machine and great helpful staff

my only complaint is the lack of laundry facilities

yes, i had issues with them not offering laundry and cleaning services on subsequent days as its the hotel

there is no breakfast service. there is no laundry machine.

there is also bar and lounge connected to

would have liked for the pool hours to be extended due to the time i went it was over packed so i wasn't able

backed up to laundry room and workers were really loud at 630/7 in the morning

the laundry room was dirty and strange people would come in and out

poor cable channels, the laundry room could ve 24 hours.

not a place for kids to be around

was there for over 2 months and the wifi only worked 2 times my whole stay so i had no internet even though they

i love that the rooms had fully functioning kitchens and laundry facility was free.

location. breakfast. staff. space in room. free laundry!

also i love the free laundry so i guess when it's free you shouldn't gripe but half the dryers were broken

room was pretty clean and updated. nice fridge and onsite laundry was handy.

free laundry

we really enjoyed our nightcap at the bar before returning to our room for the night

the breakfast could have been a lot better

wifi

everything except the breakfast

cozy room and breakfast

good customer service, easy parking and clean room

no laundry detergent

the hotel staff was courteous, and the hotel was very clean and convenient with 2 laundry facilities

i liked that there were laundry facilities available

smoking in the room allowed room was cleaned everyday plenty of parking

the kitchen that you can cook and they have their own dishes.

loved the fact that i was so close to the laundry room

good breakfast. laundry fitness

was clean, front desk was attentive, laundry on site

breakfast was good waffles, cereal, yogurt, toast and banannas

the wifi was super fast and reliable, never cut off

if there is laundry '' within hotel .it would be easy for families.

open air swimming pool

great bar and restaurant.

the pool wasnt very deep and the hot tub was dirty

pool and patio area looked nice

also you have to request for room service

this one's easy. $80 pet fee for a one night stay with our lap dog, everything else was fine ..

they didn't serve complimentary breakfast for the price i paid to stay.

i saw this is a pet friendly hotel, but never saw or heard any unruly pets

room as a bit dimly lit and the cost for breakfast was on the high side for a very limited buffet

only negative i have is the front desk was out of quarters for the laundry facilities when i needed to use it

have gym, pool, laundry room can used for dollars

my kids and i got bites by something. possibly bed bugs.

breakfast wasn't not good at all

don't understand what's up with the thumb tack holes on the ceiling above walking into the kitchen

i attempted to wash laundry in the self service laundry both washers broke down

my kids were very happy after their sleepless night at the sonesta due to bed bugs and stench

no bed bugs, no seedy people. clean pool.

clean and comfortable. friendly staff and great breakfast.

found roaches in the kitchen

the staff has been either hard to find ( my first time i wandered around until i found the laundry room and

i paid cash and apparently they lost my pet deposit and i haven't received a call let alone my money back

the wifi worked very well

if you had rooms with whirlpool tubs in them it could be romantic

loved the gym and will love the pool when we return in early autumn /fall

only other complaint is that the rooms didn't have laundry bags for dirty clothes

pool was green

pool was closed

long walk from handicap parking

love no pet policy.

seems as though the laundry room was above us

we did a room service order for breakfast and the order came wrong

no new years eve event in bar or banquette room for guest staying at the hotel

the hotel is very nice. very good location. the lobby bar is great!

bar in lobby

so you had to go all the way to front entrance, our room was right by that door for a reason w/ kids

comfy bed, pillows and comforters. breakfast is always good.

the swimming pool

pool

pet friendly

laundry & exercise rooms for guests

clean rooms with updated appliances with an ice maker super comfy bed, free guest laundry, dishwasher, full

the homey feel, the size of the rooms, the free laundry room, and things to borrow to make your stay more

i love that there is a stove to cook and i can wash my laundry for free love that

extras could bought from the hotel or the convenience store next door, complimentary small laundry, fitness

like they dome no laundry over night

installing more washers and dryers would greatly enhance the laundry facilities

i put our trash in the laundry room trash can

having two dollar laundry was a nice benefit, but there was only one washer and dryer

more meat variety for breakfast

room and laundry were excellent

laundry service provision unclear as to ownership.

rooms are big with full kitchen

breakfast was great as well

the parking lot was safe

i liked they offered laundry service.

laundry machine didn t work well

my kids especially loved the pool it was well maintained and not crowded, allowing them to enjoy it

there was a bunch of kids the weekend we went

continuing endless kids jumping on the floor above!!!

the laundry room was neat and the washer and dryer were in good condition and cleaned regularly

i like the first floor laundry which enabled us to wash clothes

we loved the outdoor pool, and even the laundry room was spotless

good clean accommodation. free parking.

malfunctioning kitchen appliance

pool was not in full operation, the lights were off and the waterfall was not working

the wifi signal

the bartender tried very hard to cook us a good meal anyway and it was good

she gave us a late check out and a credit for the second night

the wifi did not work the last night i was there

very clean, comfortable room, great shower! good breakfast, always a big plus!

internet and wifi was terrible

room had a full kitchen area and was quite spacious for being a studio

room had a full kitchen, dishwasher, toaster, stove , microwave, garbage disposable, silverware, dishes, desk,

better breakfast options

not put me above the laundry

they put me above the laundry

breakfast was overall good, however, more healthy meats (ie

kitchenette in the room spacious room with a sofa bed and work desk

not expect a $100 pet fee - that was more than the room rate

clean property with nice amenities, dog park, golf putting green, laundry and workout facilities, excellent

laundry facilities

guest laundry, very reasonable

well lit parking lot, outside pool, mini golf area.

brand new hotel with pool and gym, breakfast was brilliant

no laundry room

the breakfast was very nice. great bacon and beautiful fresh fruit.

did not know pool was not available. did not know spa was not available.

breakfast was not great

could have self serve ice machine near pool. parking my car was a little bit of a hassle.

it would also be a good idea to make a guest laundry facility available

expensive. pool area closes at 10pm. at this price wifi and breakfast should be included.

having breakfast

include breakfast also in room rent

partner told me the heated pool was too cold to use, but gym and hot tub were good.

i love the indoor pool open until 11pm and it also has a great gym

only slight complaint was the wifi was a little spotty at times, but would always sort itself back out

there is a cafe across the parking lot with some great coffee, tea, milkshakes and little breakfast sandwiches

wifi not good.

wifi was zero in the rooms - extremely epileptic, could nearly last long enough for one to send a