so polite, friendly i have to ask to stay a bit longer because i have a brakedown and need late check out, so they sorted my request ud83dude42 ud83dudc4d asking about how it was my car

hotel staff very accommodating and gave me late check out when i asked the breakfast is self service and best i have seen in a while

helpful and friendly staff, early check in and late check out for free with the ihg app

size, cleanliness and comfort of the room. late check out. location

late check out was also a nice touch

extra big bed and late check out options were worth the extra cost

super friendly staff who offered late check out and collected my coat when i left it in the hallway

arrived pretty late and was kindly given complimentary late check out which was greatly appreciated

for four people, great location in jesmond, good shower, friendly staff, allowed us to have a late check out for free

free parking right out the door was great as well

the only negative was the bar drinks weren t the best.

late check out at 12

good flexability on the late check out which is good for

the staff were so pleasant and kind!! would definitely come back! and late check out was perfect

had late check out and at 10am cleaner walked in ud83dude21

staff were nice but after asking for late check out which was not carried out we were not happy

offered late check out for no extra charge

check in at 2 pm and 10 pound per hour for late check out

also early check in or late check out available for 15 pounds per hour, give me a

for a late check out, received a call then telling us our late check out wasn t on the list

we had a late check out and they also looked after our cases

lovely decor and beds are super comfy and the late check out was great.

they also gave me a late check out with no extra charges

easy check in, late check out, lovely spacious clean room, lots of choice at breakfast

due to a heavy night on the tiles a late check out was no problem for the staff

good that it was a late check out

requested late check out, and it was granted to us for a small fee

room was huge you can pay for late check out they can hold onto your luggage the staff are 10/10 the view was

good location and good late check out!

a late check in arriving from london and they gave me a late check out the following day which was

open window cleaners kept knocking on door even when we told them we paid a extra 30 pound for late check out very

late check out was bonus and well received

good wifi

the bar area was lovely for an evening drink/ meal

loved the balcony, great views, great location, great wifi, staff were friendly and helpful, has parking available which is great

station

had trouble trying to contact the hotel to request and earlier check in and late check out until the morning of the stay, this was a bit of a worry for me incase it couldn’t

early but the very kind and efficient receptionis checked us in and told us how we could secure late check out

met my needs very helpful staff complimentary late check out

late check out on sunday was particularly good

excellent location and late check out

also a very easy late check out process, rules clearly stated so did not mind paying the extra to stay a few hours

staff were lovely, great location, lovely breakfast and great late check out time

they gave us late check out which was lovely we are always rushing out for 10am check outs so this was great

out asked for late check out at night as i wanted a nice sleep in i was then harrassed on my misses birthday on

wifi in our room

late check out was booked and paid for in advance, still a very unfriendly woman with a clip board

the bed was comfortable and the late check out was awesome

late check out (well 12 noon on sunday), mezzanine lounge with complimentary coffee and

we asked for a late check out which was facilitated but nothing else done to try make our stay nice after the

i didn’t want to call reception and ask for someone to sort it as it was late and i needed to sleep

room given, blood on curtains, was rudely disturbed in my room 3 times by cleaner even tho i had late check out added on

staff helpful with early check in and late check out as we are ihg members

as a member the early check in and late check out was a massive bonus

thank staff enough, come to newcastle for a rvi hospital appointment and we got free late check out due to an afternoon appointment for our child

staff helpful with early check in and late check out as we are ihg members

offered us free breakfast, minibus transfer to metro and late check out on the

early check in and late check out

strange setting for a hotel in a housing estate,easy parking and access to hotel

good bar and lots of entertainments available

really lovely hotel,great bar and food and staff excellent

for a superior room which is meant to be early check in and late check out

amazing 2pm late check

had late check out so went shopping left cases in room when we returned we had been locked out had to

friendly and welcoming staff, room was immaculate and very spacious and the bed was massive and very comfy

for late check out and i ve been told they were too busy

parking, good location, staff super friendly, cheap late check out, what more could you ask for

they allowed me to have a late check out they had 24/7 reception

were really friendly and helpful, they arranged ,2 hours early check in time

the windows the cold water for the shower didnot work so i could only have a scalding shower kids couldn't use the shower or they wouldn't of been burnt

got from the staff, i and my friend had a nice stay in that hotel, we got free nice continental breakfast in the morning, excellent parking space they had and it's free which is really good for

late check out is a bonus

value for money lovely and clean comfortable room late check out

clean, comfortable, secure. complimentary biscuits. late check out.

could offer early check in and late check out

the bed was comfy room was clean staff very friendly good late check out

staff very welcoming and accommodated a request for a late check out

excellent hotel comfy rooms brilliant restaurant and bar staff friendly and helpful!

everything, location, staff, beautiful bar area 10 out of 10 from me.

good value for money we especially liked the ev charging and the building was lovely

food in bar reasonably priced

breakfast room service late check out clean

excellent hotel. friendly staff and great breakfast

lovely and clean hotel .freshly prepared breakfast .owner very helpful

ana amazing breakfast range.

host was very accomodating, he arranged early check in and kept kitchen open later for breakfast following morning

andrew was amazing and the late check out really helped us to plan our day

was really helpful, and made sure our room was ready for an early check in, the breakfast was very good

late check out at no extra cost.

clean rooms friendly staff good value. great late check out time.

room breakfast great value

breakfast was

kids pizza didn’t have much taste either

on the top floor was immaculate and very spacious with a sofa an armchair and a desk chair

bath robes for use also good size tv and sofa with coffee table and usb ports in the lamps also late check out at 12 plus taxi service cancelled be arranged at the

the late check out was great, the bed was really comfy and the breakfast was amazing.

location, food, excellent service, very clean late check out

nice bar

clean, great food, spacious room, late check out. will def stay again. ate too and food fabulous

moved to bar and had lots of room, plenty of light, and attentive staff getting me drinks and food as and

lovely bar area and food was delicious

the restaurant/ bar were lovely well priced drink’s excellent menu for dinner and a substantial breakfast

breakfast cooked to order

late check out, great hotel

the staff were all very accommodating to me with early check in and late check out so i was very thankful for that

group of people came in with guns which obviously was for the sport shooting but made us and my kids feel uncomfortable and then straight after a big coach of drunk people got off and a man

staff went above and beyond to help, also helping and allowing early check in that helped us a great deal due to traveling for a wedding

with two young kids, we appreciated the extra seating area and thoughtful room layout that provided both

bed was very comfy, and staff were very helpful, and a late check out for £20 was a bargain

and welcoming , room was clean, also cleaned every morning we stayed and loved the complimentary breakfast packs they gave us on arrival, (just a little something extra ) can’t fault this hotel

there is no lift ,difficult to reach 2nd floor with luggage and small kids

location is convenient, but its against a abbandoned pub and opposite a gym

size room, bathroom clean, breakfast, we have lovely night and rest on a journey across england

beds very comfortable, late check out, shower very powerful, reception staff and cook very friendly and helpful when we

location and quick parking late check out at 12 ...

location was great for the cricket world cup game, and the staff were amazing, as was the late check out and breakfast

food in thai restaurant exceptional and nice bar downstairs for drinks

the bar / restaurant area has a continental feel