staff - check in was very easy clean white bedding and nice welcoming room late check in and late check out breakfast was

easy check in, spacious rooms, very clean, easy to find, comfortable stay and late check out

wifi. buffering all the time

a large selection of choice for breakfast and friendly staff

free parking and free for dogs

i appreciated the late check out which helped with specifics on my stay

allowed early check in which after an early morning start was very useful.

late check out, great hotel

the staff were all very accommodating to me with early check in and late check out so i was very thankful for that

i will be back in a few week. breakfast room service was great ud83dudc4d

group of people came in with guns which obviously was for the sport shooting but made us and my kids feel uncomfortable and then straight after a big coach of drunk people got off and a man

very easy , staff brilliant and car park very accomadating for our car and trailer

the late check out was great, the bed was really comfy and the breakfast was amazing.

on the top floor was immaculate and very spacious with a sofa an armchair and a desk chair

location, food, excellent service, very clean late check out

bath robes for use also good size tv and sofa with coffee table and usb ports in the lamps also late check out at 12 plus taxi service cancelled be arranged at the

spa and gym facilities were excellent

clean rooms friendly staff good value. great late check out time.

late check out at no extra cost.

friendly reception and bar staff. very helpful and professional.

standard of food at breakfast was outstanding

the kids loved the swimming pool, which although small was never too busy and always quite warm.

convenient to airport/ late check out/ friendly reception staff/ all amenities included.

friendly staff nice view from gym good value for money

wifi would not connect

room service had a great selection considering current times and was delicious

only problem this time the wifi was really slow so couldn't do the work i had planned from our room

the bed was comfy room was clean staff very friendly good late check out

late check out is a bonus

value for money lovely and clean comfortable room late check out

could offer early check in and late check out

clean, comfortable, secure. complimentary biscuits. late check out.

they gave us late check out which was lovely we are always rushing out for 10am check outs so this was great

also a very easy late check out process, rules clearly stated so did not mind paying the extra to stay a few hours

staff were lovely, great location, lovely breakfast and great late check out time

out asked for late check out at night as i wanted a nice sleep in i was then harrassed on my misses birthday on

room service food really good

room given, blood on curtains, was rudely disturbed in my room 3 times by cleaner even tho i had late check out added on

thank staff enough, come to newcastle for a rvi hospital appointment and we got free late check out due to an afternoon appointment for our child

as a member the early check in and late check out was a massive bonus

staff helpful with early check in and late check out as we are ihg members

so not really a family room if kids are a bit older

for late check out and i ve been told they were too busy

amazing 2pm late check

had late check out so went shopping left cases in room when we returned we had been locked out had to

had the king room and the late 2pm check out

big room, free late check out and voucher for money off the bar

arrived we got a complimentary upgrade and late check out

late check out (well 12 noon on sunday), mezzanine lounge with complimentary coffee and

room service ended up being complimentary due to an alternative ingredient in late night sandwiches

late check out option is an added bonus

i didn’t want to call reception and ask for someone to sort it as it was late and i needed to sleep

2 staff on when we arrived were excellent lots of friendly banter , got in room early plus got us late check out with hampton honours , perfect location, breakfast excellent, room nice particularly

met my needs very helpful staff complimentary late check out

early but the very kind and efficient receptionis checked us in and told us how we could secure late check out

late check out was very welcome

had trouble trying to contact the hotel to request and earlier check in and late check out until the morning of the stay, this was a bit of a worry for me incase it couldn’t

late check out at 12 is very helpful after a hen do

lovely decor and beds are super comfy and the late check out was great.

they also gave me a late check out with no extra charges

early check in & late check out. window opened much appreciated.

good that it was a late check out

good location and good late check out!

room was huge you can pay for late check out they can hold onto your luggage the staff are 10/10 the view was

a late check in arriving from london and they gave me a late check out the following day which was

requested late check out, and it was granted to us for a small fee

open window cleaners kept knocking on door even when we told them we paid a extra 30 pound for late check out very

late check out was bonus and well received

lovely spacious and spotless room, parking available, lovely staff, delicious breakfast, great wifi, loved our balcony fantastic stay

20percent off dinner was very nice and breakfast was fresh and tasty

station

than one cup, but milk for only one cup which then necessitates going down to reception or having room service bring more up to room

we had a late check out and they also looked after our cases

free late check out.

also early check in or late check out available for 15 pounds per hour, give me a

for a late check out, received a call then telling us our late check out wasn t on the list

check in at 2 pm and 10 pound per hour for late check out

not allow a late check out and never has

late check out was also a nice touch

size, cleanliness and comfort of the room. late check out. location

extra big bed and late check out options were worth the extra cost

i also appreciated having the late check out option for free by being a member

parking, good location, staff super friendly, cheap late check out, what more could you ask for

they allowed me to have a late check out they had 24/7 reception

were really friendly and helpful, they arranged ,2 hours early check in time

room calm at that property no disturbances i got good parking place fresh and hot full english breakfast

room (twin beds) with no extra costs, got a three bed room next to the eating area, delicious breakfast from a friendly cook, great location (next to bus

for four people, great location in jesmond, good shower, friendly staff, allowed us to have a late check out for free

super friendly staff who offered late check out and collected my coat when i left it in the hallway

arrived pretty late and was kindly given complimentary late check out which was greatly appreciated

the bar was small enough for me to feel comfortable to go down alone to have a meal

location, great staff who were very accommodating with my early check in and night staff were very helpful with parking

late check out was also a bonus

we even got free late check out which was very much appreciated

late check out at 12

were not very helpful, room was freezing, bed was very uncomfortable, no late check out

good flexability on the late check out which is good for

offered us free breakfast, minibus transfer to metro and late check out on the

early check in and late check out

i asked for the wifi code and was told it was on the room door

early check in and late check out

the bed was very confy. the bacon was gorgeous. great parking.

staff friendly - accommodated a late check out and were very helpful

plenty of car parking

great service the stables restaurant and bar was amazing, food was top class as was the service

bar restaurant excellent beers and food with very friendly staff room nice and cosy and easy parking

wifi very intermittent

so polite, friendly i have to ask to stay a bit longer because i have a brakedown and need late check out, so they sorted my request ud83dude42 ud83dudc4d asking about how it was my car

clean, great food, spacious room, late check out. will def stay again. ate too and food fabulous

we ate in the bar at night - it had a lovely atmosphere and food was good, as was breakfast which we pre ordered

lovely bar area and food was delicious

breakfast cooked to order

great food, bar and sky tv

beds very comfortable, late check out, shower very powerful, reception staff and cook very friendly and helpful when we

location was great for the cricket world cup game, and the staff were amazing, as was the late check out and breakfast

location and quick parking late check out at 12 ...

the best but i dont mind it overall its in a quiet area really good place to stay and take your kids to

we ate down at the champs sports bar , excellent a 10 min walk, decent prices, lovely food