staff very welcoming and accommodated a request for a late check out

food in bar reasonably priced

excellent hotel comfy rooms brilliant restaurant and bar staff friendly and helpful!

everything, location, staff, beautiful bar area 10 out of 10 from me.

all areas around hotel bar restaurant clean

andrew was amazing and the late check out really helped us to plan our day

was really helpful, and made sure our room was ready for an early check in, the breakfast was very good

breakfast room service late check out clean

host was very accomodating, he arranged early check in and kept kitchen open later for breakfast following morning

the breakfast was gorgeous, so much to choose from

there is a million options for breakfast and 100% gluten free friendly

manager was exceptional friendly and was so helpful. breakfast was superb

so polite, friendly i have to ask to stay a bit longer because i have a brakedown and need late check out, so they sorted my request ud83dude42 ud83dudc4d asking about how it was my car

bed was very comfy, and staff were very helpful, and a late check out for £20 was a bargain

room was clean the bed was good, breakfast was included but was a bag to go

no cooked breakfast but only because of the government guidelines.

lovely clean rooms .. polite staff … lovely breakfast

value for money, decent location, free parking, next to pub/restaurant, a gym and a retail park

super friendly staff who offered late check out and collected my coat when i left it in the hallway

for four people, great location in jesmond, good shower, friendly staff, allowed us to have a late check out for free

arrived pretty late and was kindly given complimentary late check out which was greatly appreciated

very clean and well laid out and the kids had separate single beds

i was really lucky and got a parking space, however these seem somewhat sparse

late check out if you are an ihg member too

hotel staff very accommodating and gave me late check out when i asked the breakfast is self service and best i have seen in a while

late check out was also a nice touch

extra big bed and late check out options were worth the extra cost

helpful and friendly staff, early check in and late check out for free with the ihg app

late check out was also a bonus

the staff were so pleasant and kind!! would definitely come back! and late check out was perfect

we even got free late check out which was very much appreciated

good flexability on the late check out which is good for

staff were nice but after asking for late check out which was not carried out we were not happy

spacious, late check out.. 24/7 reception, very clean, great price

went out of their way to give us the early check in and late check out we required, they couldn't of done more to make our stay amazing

booked late check out to have a sleep as we had a late night and we were woken up by the cleaners trying

food was very poor, they ran out of food at breakfast every morning of our stay we got room service and the food was cold when it

oh and a 24 hour bar too

offered us free breakfast, minibus transfer to metro and late check out on the

early check in and late check out

early check in and late check out

lovely staff, big room, comfy bed, warm room, good parking

all good, if anything parking

for a late check out, received a call then telling us our late check out wasn t on the list

also early check in or late check out available for 15 pounds per hour, give me a

offered late check out for no extra charge

we had a late check out and they also looked after our cases

late check out was so handy and easy to arrange

central for lots of pubs , resteraunts and theatre , plus late check out till 12 if needed ,and free parking, would stay

due to a heavy night on the tiles a late check out was no problem for the staff

early check in & late check out. window opened much appreciated.

lovely decor and beds are super comfy and the late check out was great.

easy check in, late check out, lovely spacious clean room, lots of choice at breakfast

good that it was a late check out

complimentary late check out of 12pm

good location and good late check out!

a late check in arriving from london and they gave me a late check out the following day which was

room was huge you can pay for late check out they can hold onto your luggage the staff are 10/10 the view was

open window cleaners kept knocking on door even when we told them we paid a extra 30 pound for late check out very

late check out was bonus and well received

round 15 mins) - very friendly and cooperative staff - rooms are clean with fast free wifi

station

staff, comfortable room, excellent food took advantage of room service as restaurant timing clashed with our evening

access to reception from car park lift was a bonus. room service was good

had trouble trying to contact the hotel to request and earlier check in and late check out until the morning of the stay, this was a bit of a worry for me incase it couldn’t

great check in and out times - late check out suited us

excellent location and late check out

late check out was very welcome

late check out on sunday was particularly good

they gave us late check out which was lovely we are always rushing out for 10am check outs so this was great

out asked for late check out at night as i wanted a nice sleep in i was then harrassed on my misses birthday on

also a very easy late check out process, rules clearly stated so did not mind paying the extra to stay a few hours

staff were lovely, great location, lovely breakfast and great late check out time

the room was really spacious with its own kitchen and living area

room service ended up being complimentary due to an alternative ingredient in late night sandwiches

late check out (well 12 noon on sunday), mezzanine lounge with complimentary coffee and

late check out was booked and paid for in advance, still a very unfriendly woman with a clip board

late check out option is an added bonus

we asked for a late check out which was facilitated but nothing else done to try make our stay nice after the

room given, blood on curtains, was rudely disturbed in my room 3 times by cleaner even tho i had late check out added on

staff helpful with early check in and late check out as we are ihg members

thank staff enough, come to newcastle for a rvi hospital appointment and we got free late check out due to an afternoon appointment for our child

as a member the early check in and late check out was a massive bonus

and the hotel was clean and the bar reasonably priced

the staff also allowed us for late check out

for a superior room which is meant to be early check in and late check out

amazing 2pm late check

had late check out so went shopping left cases in room when we returned we had been locked out had to

big room, free late check out and voucher for money off the bar

they allowed me to have a late check out they had 24/7 reception

parking, good location, staff super friendly, cheap late check out, what more could you ask for

the blinds didn’t close properly waking kids up super early! a small thing in comparison tho!

room calm at that property no disturbances i got good parking place fresh and hot full english breakfast

size of the family room was excellent extremely good for the kids

clean, comfortable, secure. complimentary biscuits. late check out.

the bed was comfy room was clean staff very friendly good late check out

late check out is a bonus

value for money lovely and clean comfortable room late check out

could offer early check in and late check out

late check out at no extra cost.

clean rooms friendly staff good value. great late check out time.

no vending machines to grab a can of coke or a bar of chocolate.

room breakfast great value

good service by staff.especially bar staff late a night when we arrived late.

clean, great food, spacious room, late check out. will def stay again. ate too and food fabulous

the bar area is also very welcoming, with excellent food

we ate in the bar at night - it had a lovely atmosphere and food was good, as was breakfast which we pre ordered the night before

breakfast was cooked and ready at the time agreed the nite before

the restaurant/ bar were lovely well priced drink’s excellent menu for dinner and a substantial breakfast