central for lots of pubs , resteraunts and theatre , plus late check out till 12 if needed ,and free parking, would stay

spacious, late check out.. 24/7 reception, very clean, great price

booked late check out to have a sleep as we had a late night and we were woken up by the cleaners trying

went out of their way to give us the early check in and late check out we required, they couldn't of done more to make our stay amazing

a cracking breakfast, staff very helpful

nice bar and huge lounge area

bed was very comfy, and staff were very helpful, and a late check out for £20 was a bargain

no cooked breakfast but only because of the government guidelines.

its a convinient location, but not a nice one next to a run down and shut down pub and opposite a gym

staff were incredibly friendly and helpful, and the restaurant next door was nice and great for kids and adults

be ideal if the restaurant next door was able to offer a separate continental breakfast rate

location was great for the cricket world cup game, and the staff were amazing, as was the late check out and breakfast

location and quick parking late check out at 12 ...

beds very comfortable, late check out, shower very powerful, reception staff and cook very friendly and helpful when we

we ate down at the champs sports bar , excellent a 10 min walk, decent prices, lovely food

food in thai restaurant exceptional and nice bar downstairs for drinks

clean, great food, spacious room, late check out. will def stay again. ate too and food fabulous

good bar and lounge facilities

breakfast was excellent - comprehensive tick sheet the previous evening and a time of your choice

breakfast was excellent- great quality and choice

we were tired from traveling so didn't want to have evening meal in the bar just wanted to stay in our room

offered us free breakfast, minibus transfer to metro and late check out on the

early check in and late check out

all good, if anything parking

early check in as room ready on arrival

early check in and late check out

staff were amazing and very accommodating to our request for late check out would defiantly be staying here again in the

a plate of scrambled eggs and a late check out from a clean, comfortable room on the sat morning

rooms are spotlessly clean, friendly staff and a great pint and breakfast

pizza served in the bar very good as was the breakfast

i didn't have the breakfast as i don't eat breakfasts

late check out ideal , and good time option for breakfast too

easy to request late check out even after we had checked in

everything is extra charge

te check out 10 an hour , bathrobes and slippers extra 13)

location, room was spacious, late check out

ideal location central to everything,beautiful dining room ,superb breakfast and late check out

the rotunda bar and grill are great with a nod to high end sense without being stuffy

and we had to request more tubs of milk on three occasions for the room, just a couple left by room service,

room service was quick

fantastic staff in reception bar and dining room

staff allowed us a complimentary late check out and done anything to help us

friendly and helpful staff. clean comfy rooms. nice late check out so no rushing.

late check out so didn't feel rushed at all

the kids really enjoyed the pool

grand kids dessert was not as described, brought it then asked if we need a spoon

position of room . comfy bed. late check out time.

were not very helpful, room was freezing, bed was very uncomfortable, no late check out

staff were nice but after asking for late check out which was not carried out we were not happy

late check out at 12

very clean and excellent staff we got checked into room prompt and late check out great stay

parking, good location, staff super friendly, cheap late check out, what more could you ask for

they allowed me to have a late check out they had 24/7 reception

were really friendly and helpful, they arranged ,2 hours early check in time

the windows the cold water for the shower didnot work so i could only have a scalding shower kids couldn't use the shower or they wouldn't of been burnt

no lamp in room, kids don’t like sleeping in total darkness, had to leave a set of main lights on

loved it i asked for extra tea bags and was given about 20 of them staff so pleasant and nice late check out no extra cost got loads of work done and drank some of that tea

staff, the room, the food including a great breakfast and the friendliness in the bar on an evening

friendly bar maid for check in and breakfast services

bar and dinner was terrific, cozy and the people were extremely nice

appearance of the pub inside and out is very clean & warming the owners & the bar staff are very pleasent & helpfull the atmosphere of the regulars are relaxing & friendly, the

late check out was bonus and well received

lovely spacious and spotless room, parking available, lovely staff, delicious breakfast, great wifi, loved our balcony fantastic stay

rooms are cleaned everyday. view looking over the tyne. food and bar service very good.

no breakfast

customer service, from reception to bar to breakfast staff

staff very welcoming and accommodated a request for a late check out

nice clean and spacious room- lovely relaxing bar and restaurant area

excellent hotel comfy rooms brilliant restaurant and bar staff friendly and helpful!

food in bar reasonably priced

lovely bar downstairs does very good and affordable

also early check in or late check out available for 15 pounds per hour, give me a

late check out was so handy and easy to arrange

offered late check out for no extra charge

free late check out.

for a late check out, received a call then telling us our late check out wasn t on the list

requested late check out, and it was granted to us for a small fee

a late check in arriving from london and they gave me a late check out the following day which was

room was huge you can pay for late check out they can hold onto your luggage the staff are 10/10 the view was

good location and good late check out!

open window cleaners kept knocking on door even when we told them we paid a extra 30 pound for late check out very

arrived we got a complimentary upgrade and late check out

i didn’t want to call reception and ask for someone to sort it as it was late and i needed to sleep

the bed was comfortable and the late check out was awesome

we asked for a late check out which was facilitated but nothing else done to try make our stay nice after the

late check out (well 12 noon on sunday), mezzanine lounge with complimentary coffee and

they also gave me a late check out with no extra charges

lovely decor and beds are super comfy and the late check out was great.

easy check in, late check out, lovely spacious clean room, lots of choice at breakfast

late check out at 12 is very helpful after a hen do

early check in & late check out. window opened much appreciated.

2 staff on when we arrived were excellent lots of friendly banter , got in room early plus got us late check out with hampton honours , perfect location, breakfast excellent, room nice particularly

excellent location and late check out

late check out was very welcome

late check out on sunday was particularly good

had trouble trying to contact the hotel to request and earlier check in and late check out until the morning of the stay, this was a bit of a worry for me incase it couldn’t

had late check out so went shopping left cases in room when we returned we had been locked out had to

friendly and welcoming staff, room was immaculate and very spacious and the bed was massive and very comfy

we were given a late check out 2pm, so managed to visit the life centre too

amazing 2pm late check

for a superior room which is meant to be early check in and late check out