location was great for the cricket world cup game, and the staff were amazing, as was the late check out and breakfast

location and quick parking late check out at 12 ...

beds very comfortable, late check out, shower very powerful, reception staff and cook very friendly and helpful when we

lovely bar and restaurant on site

nice breakfast included, pleasant staff at night in the bar and in the daytime

clean, great food, spacious room, late check out. will def stay again. ate too and food fabulous

and reception , bar staff experience very attentive waiters excellent and very attentive always on hand with a big

breakfast was excellent - comprehensive tick sheet the previous evening and a time of your choice

the restaurant/ bar were lovely well priced drink’s excellent menu for dinner and a substantial breakfast

breakfast was good perfect poached eggs

early check in and late check out

offered us free breakfast, minibus transfer to metro and late check out on the

strange setting for a hotel in a housing estate,easy parking and access to hotel

easy to find, plenty of parking and friendly staff and customers

was great, the room was clean and comfortable and the bar downstairs had live music on

bed was very comfy, and staff were very helpful, and a late check out for £20 was a bargain

no cooked breakfast but only because of the government guidelines.

kids running up and down corridors banging doors

the lady who booked us in was so helpful , the ladies at breakfast were spot on they were all so friendly and helpful, the breakfast was very nice , would

room was clean the bed was good, breakfast was included but was a bag to go

they allowed me to have a late check out they had 24/7 reception

parking, good location, staff super friendly, cheap late check out, what more could you ask for

we all loved it, kids thought it was great

that we did not eat the police riot squad swarmed this place thank got we didnt have our kids do not beleave the photos off this hotel do not

room calm at that property no disturbances i got good parking place fresh and hot full english breakfast

central for lots of pubs , resteraunts and theatre , plus late check out till 12 if needed ,and free parking, would stay

the staff were so pleasant and kind!! would definitely come back! and late check out was perfect

late check out at 12

staff were nice but after asking for late check out which was not carried out we were not happy

had late check out and at 10am cleaner walked in ud83dude21

good flexability on the late check out which is good for

went out of their way to give us the early check in and late check out we required, they couldn't of done more to make our stay amazing

booked late check out to have a sleep as we had a late night and we were woken up by the cleaners trying

spacious, late check out.. 24/7 reception, very clean, great price

e waitress was so friendly and chatty)

we used the little gym which served a purpose

late check out was bonus and well received

free wifi

clean room and good breakfast.

loved the balcony, great views, great location, great wifi, staff were friendly and helpful, has parking available which is great

access to reception from car park lift was a bonus. room service was good

staff friendly - accommodated a late check out and were very helpful

room service and the food was fantastic, really enjoyed it

frustrating that the wifi reception as intermittent.

no room service

wifi coverage - not great in our rooms

i didn’t want to call reception and ask for someone to sort it as it was late and i needed to sleep

room service ended up being complimentary due to an alternative ingredient in late night sandwiches

we asked for a late check out which was facilitated but nothing else done to try make our stay nice after the

arrived we got a complimentary upgrade and late check out

the bed was comfortable and the late check out was awesome

good location and good late check out!

a late check in arriving from london and they gave me a late check out the following day which was

requested late check out, and it was granted to us for a small fee

open window cleaners kept knocking on door even when we told them we paid a extra 30 pound for late check out very

complimentary late check out of 12pm

we had a late check out and they also looked after our cases

offered late check out for no extra charge

also early check in or late check out available for 15 pounds per hour, give me a

check in at 2 pm and 10 pound per hour for late check out

late check out was so handy and easy to arrange

late check out on sunday was particularly good

had trouble trying to contact the hotel to request and earlier check in and late check out until the morning of the stay, this was a bit of a worry for me incase it couldn’t

late check out was very welcome

2 staff on when we arrived were excellent lots of friendly banter , got in room early plus got us late check out with hampton honours , perfect location, breakfast excellent, room nice particularly

excellent location and late check out

amazing 2pm late check

friendly and welcoming staff, room was immaculate and very spacious and the bed was massive and very comfy

for late check out and i ve been told they were too busy

had late check out so went shopping left cases in room when we returned we had been locked out had to

big room, free late check out and voucher for money off the bar

they also gave me a late check out with no extra charges

due to a heavy night on the tiles a late check out was no problem for the staff

early check in & late check out. window opened much appreciated.

easy check in, late check out, lovely spacious clean room, lots of choice at breakfast

late check out at 12 is very helpful after a hen do

thank staff enough, come to newcastle for a rvi hospital appointment and we got free late check out due to an afternoon appointment for our child

staff helpful with early check in and late check out as we are ihg members

as a member the early check in and late check out was a massive bonus

room given, blood on curtains, was rudely disturbed in my room 3 times by cleaner even tho i had late check out added on

as a member the early check in and late check out was a massive bonus

the bed was comfy room was clean staff very friendly good late check out

late check out is a bonus

value for money lovely and clean comfortable room late check out

clean, comfortable, secure. complimentary biscuits. late check out.

could offer early check in and late check out

they gave us late check out which was lovely we are always rushing out for 10am check outs so this was great

out asked for late check out at night as i wanted a nice sleep in i was then harrassed on my misses birthday on

staff were lovely, great location, lovely breakfast and great late check out time

also a very easy late check out process, rules clearly stated so did not mind paying the extra to stay a few hours

gym needs massive improvement.

size, cleanliness and comfort of the room. late check out. location

i also appreciated having the late check out option for free by being a member

helpful and friendly staff, early check in and late check out for free with the ihg app

late check out was also a nice touch

hotel staff very accommodating and gave me late check out when i asked the breakfast is self service and best i have seen in a while

the late check out was great, the bed was really comfy and the breakfast was amazing.

bath robes for use also good size tv and sofa with coffee table and usb ports in the lamps also late check out at 12 plus taxi service cancelled be arranged at the

on the top floor was immaculate and very spacious with a sofa an armchair and a desk chair

location, food, excellent service, very clean late check out

spa and gym facilities were excellent

for four people, great location in jesmond, good shower, friendly staff, allowed us to have a late check out for free

arrived pretty late and was kindly given complimentary late check out which was greatly appreciated

super friendly staff who offered late check out and collected my coat when i left it in the hallway

before to be given a handful and told that as we only arrived the day before we would not get room service which was a shock

parking may be an issue as the car park is small

the staff were all very accommodating to me with early check in and late check out so i was very thankful for that

late check out, great hotel

enough to move room , on the saturday night while mum’s and dads where getting drunk at the bar kids were running up and down the hall

breakfast was nice

we loved our room and our breakfast