andrew was amazing and the late check out really helped us to plan our day

was really helpful, and made sure our room was ready for an early check in, the breakfast was very good

breakfast room service late check out clean

excellent hotel. friendly staff and great breakfast

manager was exceptional friendly and was so helpful. breakfast was superb

ana amazing breakfast range.

the breakfast was gorgeous, so much to choose from

staff very welcoming and accommodated a request for a late check out

all areas around hotel bar restaurant clean

excellent hotel comfy rooms brilliant restaurant and bar staff friendly and helpful!

the food is lovely and the whole bar area has a great feel

everything, location, staff, beautiful bar area 10 out of 10 from me.

so polite, friendly i have to ask to stay a bit longer because i have a brakedown and need late check out, so they sorted my request ud83dude42 ud83dudc4d asking about how it was my car

super friendly staff who offered late check out and collected my coat when i left it in the hallway

for four people, great location in jesmond, good shower, friendly staff, allowed us to have a late check out for free

arrived pretty late and was kindly given complimentary late check out which was greatly appreciated

mattress and pillows were very firm for my liking and bar selection is limited

we managed to get a parking spot but there are only 3 parking spaces outside of the

helpful and friendly staff, early check in and late check out for free with the ihg app

extra big bed and late check out options were worth the extra cost

not allow a late check out and never has

size, cleanliness and comfort of the room. late check out. location

hotel staff very accommodating and gave me late check out when i asked the breakfast is self service and best i have seen in a while

had late check out and at 10am cleaner walked in ud83dude21

late check out was also a bonus

were not very helpful, room was freezing, bed was very uncomfortable, no late check out

late check out at 12

good flexability on the late check out which is good for

for a late check out, received a call then telling us our late check out wasn t on the list

also early check in or late check out available for 15 pounds per hour, give me a

offered late check out for no extra charge

late check out was so handy and easy to arrange

we had a late check out and they also looked after our cases

easy check in, late check out, lovely spacious clean room, lots of choice at breakfast

due to a heavy night on the tiles a late check out was no problem for the staff

lovely decor and beds are super comfy and the late check out was great.

they also gave me a late check out with no extra charges

early check in & late check out. window opened much appreciated.

requested late check out, and it was granted to us for a small fee

a late check in arriving from london and they gave me a late check out the following day which was

room was huge you can pay for late check out they can hold onto your luggage the staff are 10/10 the view was

good location and good late check out!

open window cleaners kept knocking on door even when we told them we paid a extra 30 pound for late check out very

had trouble trying to contact the hotel to request and earlier check in and late check out until the morning of the stay, this was a bit of a worry for me incase it couldn’t

early but the very kind and efficient receptionis checked us in and told us how we could secure late check out

late check out on sunday was particularly good

met my needs very helpful staff complimentary late check out

great check in and out times - late check out suited us

also a very easy late check out process, rules clearly stated so did not mind paying the extra to stay a few hours

staff were lovely, great location, lovely breakfast and great late check out time

they gave us late check out which was lovely we are always rushing out for 10am check outs so this was great

out asked for late check out at night as i wanted a nice sleep in i was then harrassed on my misses birthday on

lovely breakfasts and comfy beds and for the more energetic a smashing wee gym

late check out was bonus and well received

no breakfast

complimentary room upgrade, a superb and spacious room, good cardio gym, loyalty membership and very professional and friendly staff

i never found the gym ...does it exist

20percent off dinner was very nice and breakfast was fresh and tasty

bed was very comfy, and staff were very helpful, and a late check out for £20 was a bargain

the breakfast

staff were lovely. very comfortable and warm. breakfast bags were great. kids loved it

kids running up and down corridors banging doors

size room, bathroom clean, breakfast, we have lovely night and rest on a journey across england

late check out option is an added bonus

the bed was comfortable and the late check out was awesome

we asked for a late check out which was facilitated but nothing else done to try make our stay nice after the

arrived we got a complimentary upgrade and late check out

late check out was booked and paid for in advance, still a very unfriendly woman with a clip board

early check in and late check out

offered us free breakfast, minibus transfer to metro and late check out on the

spacious clean room, very comfortable bed and free parking on-site.

the room is very neat and clean. nice pub bar & karaoke life band and parking space too

really lovely hotel,great bar and food and staff excellent

as a member the early check in and late check out was a massive bonus

room given, blood on curtains, was rudely disturbed in my room 3 times by cleaner even tho i had late check out added on

thank staff enough, come to newcastle for a rvi hospital appointment and we got free late check out due to an afternoon appointment for our child

staff helpful with early check in and late check out as we are ihg members

the staff were amazing and so good with the kids and very patient. the rooms were very clean.

big room, free late check out and voucher for money off the bar

had the king room and the late 2pm check out

friendly and welcoming staff, room was immaculate and very spacious and the bed was massive and very comfy

the staff also allowed us for late check out

amazing 2pm late check

they allowed me to have a late check out they had 24/7 reception

parking, good location, staff super friendly, cheap late check out, what more could you ask for

kids got up through the night to use the loo and drunk people falling in from the night out coming

room (twin beds) with no extra costs, got a three bed room next to the eating area, delicious breakfast from a friendly cook, great location (next to bus

i had a quiet night, i had a free continental breakfast which was good they are following covid rules, thank you so

the bed was comfy room was clean staff very friendly good late check out

late check out is a bonus

clean, comfortable, secure. complimentary biscuits. late check out.

could offer early check in and late check out

value for money lovely and clean comfortable room late check out

late check out at no extra cost.

clean rooms friendly staff good value. great late check out time.

the breakfast wasn’t very warm on the buffet

was amazing especially chelsea in the bar who was extremely polite, friendly and professional

mostly the staffs attitude, amazing with the kids and really made it worth while

booked late check out to have a sleep as we had a late night and we were woken up by the cleaners trying

went out of their way to give us the early check in and late check out we required, they couldn't of done more to make our stay amazing

spacious, late check out.. 24/7 reception, very clean, great price

the breakfast was amazing, best sausages i've tasted for a long time.

staff, the cleaning staff are doing a fab job

central for lots of pubs , resteraunts and theatre , plus late check out till 12 if needed ,and free parking, would stay