the hotel was nice and quite. having a late check out wasn't a problem like other hotels.

breakfast was perfect

the kids loved the pancake machine. in our second night the staff was wonderful.

reserved a room for 2 adults with kids and got a king bed and nothing else

kids noisily running around in halls at all hours

staff and also if available they will give late check out.

a healthcare worker and requested late check out and without hesitation they accommodated my request extended check out time til 1pm

the front desk staff, kitchen and maintenance personnel were amazing

complimentary water bottles, coffee/tea service in lobby, gym, breakfast, pull out shelves, nice staff at desk & kitchen

the lobby and kitchen area were very clean, the staff was friendly, great location

i asked for late check out & received 30 additional minutes

i could park my truck right by our room

lots of parking slots. late check out without charges. comfortable beds. friendly staff

parking was very convenient

at the front desk was very friendly and accommodating with regards to early check in and room availability

not enough parking

the room was very spacious to my surprise and there was adequate parking

late check out

comfort, cleanliness, early check in

early check in

held my kids hands

midnight i was woken up to what sounded like kids running up and down the hall being very loud

late check out time which is really nice

local maps for golf,, parks excellent resturants stop sending them off the island, parking lot needs a lot of help

lady who does the laundry for the facility is also very accommodating

breakfast or paying buffet or continental, restaurant, sauna, fitness centre, business centre, golf course onsite and private beach

the gym was very outdated

new bedding. updated room. nice staff. allowed late check out.

thorough at check in, informing me of restaurant, bar, and room service hours, breakfast options, wifi, etc

the pool

to use the gym but had a foul smell and some person banged on every door and screamed a name on my floor

absolutely beautiful, outside pool, washer & dryer, very clean rooms, and parking

very accommodating and even offered late check out

the room was really small so not worth the price paid but i guess that’s from them having a late check out which was

the bed was comfortable and was happy with the late check

to lga great choice for late arrival and international flight the next day

the shuttle service to the airport was great and there is a train from hotel to time square

the free shuttle to and from lga is also a fabulous perk

bed is good, environment is nice and 24 hr shuttle service

think that it should be advertised that the breakfast buffet is not included

free frozen breakfast late check out location

the carpet was dirty. room service will not change towel if it s not thrown on the floor.

was in poor condition room was not clean up or change sheets next day after requesting front desk room service came and fixed same old dirty sheets for three nights towels were washed but smelly

able to connect to the wifi on my computer, even after multiple tries, asked the staff about it, but nothing and no one

hotel has wifi and free, but limited parking

was good, but if you were running late sometimes not much left asked for a late check out - no problem at all -

check in was very easy. breakfast was good. all employees were polite.

amazing breakfast buffet with so many choices! clean rooms and very friendly staff.

br4leakfast and gym

that works there are so helpful the breakfast is great and the staff that comes and cleans the room is

in room electric water kettle disposable slippers, tooth brush and tooth paste fast wi-fi late check out policy:

you get free breakfast in the morning & free wifi

they also offered breakfast in the morning between 7-10am

we were lucky enough to get early check in which was greatly appreciated after a long flight

breakfast could have been a little more selection but i wasn't disappointed

accommodates late check out for free

there is a gym and outdoor patio to view nyc skyline

our 2 kids slept on the sofa bed, comfy enough

gym was very handy, also clean

cleanliness, friendly staff, yummy breakfast

friendly staff, like the late check out, roomy suite.

late check out, and what i loved the most was that they stored our bags for us even after check out

literally given the furthest away room from elevator and denied late check out

no late check out

the area adjoining the enclosed pool area was not inviting.

was so nice and friendly and they gave us a courtesy late check out no problem you are all very great i appreciate you

i booked the room, i tried to call them re: the timing of shuttles from the airport

the breakfast needs improvement

breakfast and the staff working there super kindly

location, staff and shuttle drivers. best in class

late check out and very clean!

the indoor pool and gym were also fantastic amenities as was the guest laundry

location and breakfast

might just say that the kitchen was excellent though there was no fumes extractor

it comes with a kitchen but no tiny soap for the dishes.

helped me by offering a late check out time

late night check in

late check out at 1 pm

guys were very accommodating and understanding when our flight got delayed and allowed us to do late check out on such a short notice we really appreciated that very much

breakfast was top tier

hotel, clean room, especially the bathroom, good breakfast

needed late check out he manger was rude and nasty said i have to pay $80 extra for late check out he was

staff allowed a late check out

my flight leaving was 7 pm and so i requested a late check out and the let me check out at 1

came in late, after midnight

hotel is beautiful and clean. loved the breakfast and the gym as well as they had laundry

i spent 4 days early dec 2016 with my family of 4 kids and husband

my flight arrivaled at 10 am and i asked if we could do an early check in and they said that it would be fine

quiet and spacious room with late check out very much appreciated

late check out

late check out available

called the receptionist to give me 30 minutes complimentary late check out and she said that she cannot and she offered that i pay $50 for one hour or $100 for

at the fd who was not helpfull when requestin a late check out

arranged pickup from jfk late at night

staff at the front desk, they allowed us late check out till 4pm

we were able to get a late check out which meant we could hang around

the staff at check in also promised us a late check out at 4pm

free shuttle from train station, offered late check out.