a healthcare worker and requested late check out and without hesitation they accommodated my request extended check out time til 1pm

staff and also if available they will give late check out.

large room, very comfortable bed & bedding, fridge in room, continental breakfast

the front desk staff, kitchen and maintenance personnel were amazing

kitchen staff was rude and full of attitude

lots of parking slots. late check out without charges. comfortable beds. friendly staff

the free breakfast, it s quiet, and the gym

there is a gym, if you like to do the bike or treadmill before your trip or site seeing field trip

i walked outside and there was a group of young kids smoking and drinking next to my car

parking lot was a bit dirty

late check out

comfort, cleanliness, early check in

early check in

midnight i was woken up to what sounded like kids running up and down the hall being very loud

held my kids hands

was good, but if you were running late sometimes not much left asked for a late check out - no problem at all -

only elevator located outside our room despite request for a room far from the elevators and an early check in

br4leakfast and gym

property, a few workers reprimand for smoking on the propertylaundry area is in basement easily accessible from street

good breakfast the place very convenient close train restaurants and groceries very recommend to stay

the hotel was nice and quite. having a late check out wasn't a problem like other hotels.

property was clean, staff was friendly and breakfast was good (the eggs could have been better)

reserved a room for 2 adults with kids and got a king bed and nothing else

we asked if we could pay for breakfast as we were cold and wet he kindly agreed so we had breakfast got internet and left taking

accommodations,staff friendly and professional,excellent breakfast

i asked for late check out & received 30 additional minutes

i could park my truck right by our room

i asked for a late check out and it was done

hotel was very receptive to my late check out request

shuttle service continental breakfast late check out when requested

had a pre check in process to go through early in the morning, i had asked the receptionist for a late check out since i would be leaving at 5am and coming back at 11:30am to shower and catch some

they went above and beyond to make my stay pleasant from accommodating a late check out to offering a family room so that we could comfortably sit and visit

arranged pickup from jfk late at night

we were able to get a late check out which meant we could hang around

the staff at check in also promised us a late check out at 4pm

free shuttle from train station, offered late check out.

staff at the front desk, they allowed us late check out till 4pm

clean room and bathroo, late check out, possibility to adjust the temperature

accommodations were made for early check in. we traveled a red eye flight and were exhausted.

helped me by offering a late check out time

late check out at 1 pm

guys were very accommodating and understanding when our flight got delayed and allowed us to do late check out on such a short notice we really appreciated that very much

late night check in

reached there early in the morning and i was really pleased as i was given early check in

breakfast was top tier

the bed was comfortable on late arrival (03.00am) we we offered a late check out.

no room service

bed convenient situation near jfk friendly staff gym facilities adequate airport

desk didn't have quarters for the laundry room, had to walk to the gaa station

they also have self service laundry, that unfortunately has been broken at the moment we needed it, but it was not a big

our flight was departing in the evening so the staff on reception gaves a late check out for 2pm at no extra cost which was good of them

asked for a late check out

i hope they reconsider having complimentary late check out for us later in day or red-eye flight people

we had a flight delayed by 5 hours n only had 4 hrs to sleep, she gave us 2 hours late check out

we received late check out to 2pm on request for our brief 5 hour stay at the property

the location, late check out, airport shuttle, laundry facilities, & the breakfast!!!

the staff were pleasant & welcoming. the breakfast was good & had variety.

good to have a kitchen area in the room

we got an early check in and was able to enjoy breakfast because of it ❤️

practical hotel with laundry room in the basement and kitchenette in each room

many thanks to reception, as they was so nice and did find us room to stay overnight with late check out

next to the airport so easy to catch a flight next day and staff was kind enough to give me a late check out time

room service food was awful and very expensive for what it was i couldn t eat it but to be fair

convenience to jfk. the gym. the staff were great.

opted to get room service as the lighting in the bar and restaurant was too bright for us

we had a very late check in so he gave us a late check out

give us late check out at no charge

they offered to change a room with a working phone wire but it was too late and my kids and i were too tired as we’ve already unpacked

the gym was very well equipped. the buffets were good.

the hall ways were very noisey with kids an adults running around

late check out time which is really nice

laundry next to our room

the gym, the doors leading to outside, opened by my room

noisy room i was next to laundry room place needs a total renovation

somewhat dated, but that adds to the charm. no restaurant and the gym was closed.

new bedding. updated room. nice staff. allowed late check out.

thorough at check in, informing me of restaurant, bar, and room service hours, breakfast options, wifi, etc

was pleasant and thorough at check in, informing me of restaurant, bar, and room service hours, breakfast options, wifi, etc

clean room, helpful staff, nice hotel bar that was not as expensive as i thought it would be,

love the fact that they have a ev charger for electric vehicles, i love the bar and the conviency to have food at the hotel

we had a big problem with the shuttle, but the mgmt made it up to us the next morning, with a late check out

good location and transportation to airport able to get late check out

think that christine did well for giving me a late check out as i arrived very late and had to leave very early

after i had followed up twice and they were not informative or helpful only suggesting we pay a late check out fee for an additional $50 ontop of $354 already paid

partners flight wasn’t until 7pm, they kindly offered a free late check out until 12pm

to lga great choice for late arrival and international flight the next day

amazing customer service ud83dudc4f breakfast was a plus++++

we used the shuttle service to the airport and they were kind because we could lock our luggage until the time

the gym, the lobby, the patio and the second floor, the water pressure ❤️ i have no complaints and

very very nice hotel and staff. hate we had to miss breakfast

free frozen breakfast late check out location

the carpet was dirty. room service will not change towel if it s not thrown on the floor.

able to connect to the wifi on my computer, even after multiple tries, asked the staff about it, but nothing and no one

not room, phone in room not working, room was extremely cold, no heating instructions, no info on wifi given by person at desk

i wasn't given a wifi password or a remote control for my room

in room electric water kettle disposable slippers, tooth brush and tooth paste fast wi-fi late check out policy:

breakfast it's same all day.

they also offered breakfast in the morning between 7-10am

not good for kids

rooms, comfortable bed, quiet, helpful staff, free breakfast, good wifi, satellite tv, reasonable rates, no extra fees

accommodates late check out for free

location and cleaniness, downside is no free breakfast. i would definitely stayed again

terrace bar as promised, no place to eat breakfast, even saturday a party goes on under highway bridge til

better breakfast menu

there is a gym and outdoor patio to view nyc skyline

late check out and very clean!

the pool temp which they immediately sent someone down to warmup and the hot tub being closed

great staff, clean, good breakfast, nice gym, good location next to malls and highways

in the gym (1) one of the two treadmills didn't work, (2) the water fountain was empty on two days, (3) no

the gym was will equipped and the breakfast has much variety.

the room was really small so not worth the price paid but i guess that’s from them having a late check out which was

the bed was comfortable and was happy with the late check

very accommodating and even offered late check out