late check out for a small fee so we could shower after

given the hotel is located by a popular racecourse would expect more facilities in the hotel ie gym, sauna, steam room, pool, jacuzzi as other holiday inns across uk

checked in of friday night to be greeted with kids running riot

were lovely and friendly rooms were clean cosy and comfy breakfast and bar staff were lovely

location to racecourse nice bar area good breakfast

everything plus late check out

where extremely pleasant and helpful from check-in to check out i asked for a room change and late check out both were accommodated efficiently and politely breakfast staff were very

staff were really helpful and i was able to arrange late check out without any fuss

asked for late check out as i had to leave for training session and my wife wanted to stay in the room till 3

you still owe me 10 which i paid for the so called late check out wherein i checked out at 10 am

late check out

and my partner requested a late check out as we were checking in late of the evening

also late check out time and breakfast served until 11am which was also really great

location late check out 12

staff were friendly, the room was comfortable and clean. the gym was well equipped.

they organized a late check out and late breakfast

helpful, friendly staff willing to be flexible with pool/spa facilities and bar food times

excellent choice at breakfast, friendly staff, the most comfy bed i have slept in, lots of parking

size room, room service food quality was excellent, warm and friendly staff at reception and breakfast room

room service was pricey and the quality not the best but the local takeaway are a few minute walk

great value, very comfy bed and late check out time

i considered bar prices were very high for this location eg

breakfast was generous, massive full english even for the kids

i didnt have breakfast

the bar guy matt was great. welcomed us in to hotel and made out stay welcome !

that was a nice surprise and i was allowed a late check out so i will be staying with them

location. reception desk staff. breakfast. late check out.

staff were very accommodating with early check in and late check out requests

allowing us the late check out so that we could use the room during the event was extremely helpful

extremely helpful, i had an interview , and on day of departarture/interview, they allowed me a late check out, this took the pressure off and i got the job so all in all excellent,

excellent breakfast. very efficient check in and nice late check out time.

were lovely, sorted me out with late check out at no additional cost which is nice

stafford were very pleasant and i'm grateful for the early check in and late check out

breakfast, bar, cleanliness, hot water, body wash and hand lotion, all linen.

fantastic breakfast, self service arrangement was very good,

fantastic having ice machine, microwave any plates, cups, cutlery etc you need is provided and of course free parking

was nice and free parking and breakfast was delicious, also had was offered free complimentary late check out

accommodated our requests for 3 rooms next to each other and our request for a late check out

the staff were polite, enjoyed our stay, they even accommodated our slightly late check out.

convenient that there is bar at hotel

when i went back to the desk there said there cant do nothing fully booked had late check out 6 times cleaners kept coming in or nocking on door constantly waking me up

lovely hotel and staff and even had a late check out

was nice wifi good nice to have the gym and pool very friendly and helpful staff who organised a late check

great friendly staff, check in was excellent. pool, sauna and jacuzzi were fantastic.

the swimming pool was lovely with plenty of time , early start and late finish

for late check out which was granted until 12pm but had house keeking knocking at my door from 11am

also a bar & large reception area with comfortable seating

friendly staff. very helpful. lots of parking and great location for me

free car parking and staff was great on reception

you can t order room service over the phone but have to go down to the reception to order food

my daughter is autistic and staff were very understanding and supportive the late check out, being a member is very handy for my daughter who cannot be rushed or cope with

location, short walk from the restaurants and bars in the town centre

kids loved swimming pool

friendly and we were very pleased that we were giving 2 interconnected rooms for 2 adults and 3 kids

the bedroom was spacious and clean and the added bonus of swimming pool and gym

the location was good and the staff were nice with regards to a late check out.

no option to book late check out

door hotel continental buffet included 2 hot options - bacon and beans friendly reception team late check

location was great, plenty of parking and variety of things to do nearby

no room service was hard with having a baby that slept at 7pm

facilities, bed was great! late check out time

at the reception on the second day denied a request for a 15 minute late check out

facilities were good and with the late check out was able to enjoy pool and jacuzzi before leaving which was relaxing before a long

location easy to get to and plenty of parking arranged late check out all confirmed in writing - but phone call from reception chasing us to leave then

gym was very good

calling me repeatedly at 9am & 9:30am to tell me late check out wasn't available

the price was good and having a late check out is great

late check out. secure car park. nice shower. nice tv

the late check out and the clean and tidy room.

we could hear the kids screaming in the next room

hour concierge, we were on site at a couple of gigs at nearby universities and back late but were able to get food

room service was great

wifi needs improvement

a huge issue but you could hear the noise from the bar and music whilst in our room

excellent location, free parking, great food ud83dudc4c, room was lovely.

the bed is small and the hotel policy of charging extra for late check out of guest that checked inn at 12:00 midnight is absurd

convenient location for casino lots of parking great full english breakfast

requested and got early check in for 4 rooms.

early check in a late check out was an

the food in the bar was excellent, as was the

fantastic breakfast

then- you can add a cracking bar with a decent range of ales (and prices that don’t take the mick) finally- you have a mighty

we’re helpful and pleasant i was standing in the bar and the young man came over and asked if i wanted a seat and he’d find one which i thought