staff on reception waived late check out fee as i hadn't been advised i would be charged so that was kind

also complimentary wifi too

was nice that it had a bar and restaurant in house, the staff were very happy and seemed to enjoy their jobs

location, pub, room was big and parking available

plenty of parking available

breakfast was tasty and they even accommodated a late check out for us which was so appreciated

the noise from the people above us was terrible you could hear every movement so it kept our kids awake

there was visible mould on kids room windows

mean it s still same hotel but i was travelling with 2 small kids and raining on that day so i needed extra help from my friend so basically helpful to know

free wifi too

late check out of 11am was good

free wifi code not made very obvious.

we ate breakfast one morning and dinner one of the evenings

the lights in the bar area were very bright

lovely cosy bar areas, actually, all round outstanding and not over priced

with very polite helpful staff, very welcoming :) nice sized pool & jacuzzi, was hoping for a late check out but unfortunately the hotel was fully

exactly what it stated allowed us late check out as my wedding day

& room clean fair & varied breakfast late check out arranged friendly staff self checking service, really handy especially on late

friendly staff and fantastic pool for us + kids

2) was unbearable hot, which with 2 young kids in the room meant not great nights sleep

nice late breakfast and late check out which was fab

the reception and restaurant area has been refurbished the availability of free late check out parking wasn t too expensive decent sized room restaurant food was satisfactory

room sizes, comfortable beds, air con, buffet breakfast, indoor swimming pool with steam & sauna rooms and a spa

very comfortable and clean lounge and bar area. friendly staff.

kids get free cookies and milk on arrival, an activity pack and there is a kids play

room was really nice and tidy and the best thing is they give us early check in and late check out facilities as well highly

as we were going to the darts and i am an ihg memembee which entitles me to and early check late check out and a free drink none of which i got

late check out too

room was really nice and tidy and the best thing is they give us early check in and late check out facilities as well highly

good price. swimming pool great for kids on rainy day.

we given late check out free of charge

the front of house staff were very helpful and friendly, bed is comfortable :) late check out.

room upgrade and late check out provided at discount on day

room service weren t told we had late check out so they came in whilst i was on the loo

we checked in around 7pm, and they gave me late check out 2pm

and when they knew that i am pregnant they offered me a pregnancy pillow and they offered us a late check out

room service and housekeeping are incredibly fast and the concierge organized so much for me to do

breakfast was very good- lots of options

during our stay, the room service attendant who brought drinks to our room had a strong unpleasant odor, which lingered

perfect relaxing getaway - it was perfect for an autumn stay, with plenty of walks to do, lovely spa facilities and plenty of cosy living room type spaces to relax in

they offered late check out (from 11am extended to 2pm) for 15, i was so happy with this and had no rushing in (+)was offered complementary late check out as i had a late spa appointment which was a very nice touch

location was great, food was good. lots of parking.

wifi could be stronger - i was staying in room 19 and the wifi wasn't very good in that room

great staff great location excellent for parking lovely room and cosy bed, and beautiful hotel decor spa was

no telephone in the room to call room service

bed was comfy room was quiet an dark with curtains closed an late check out

out : receptionist or something similar blame that check out was 11 am and i did come down 40 min later after the cleaner opened the door without announcing

no bar - but everything else made up for it.

the bar across the road

the phone signal and wifi can be hit and miss depending on which room you get

late check out is

there s a variety of cereals and pastries in the room or you can also use the kitchen where there s cereals, bread, eggs and everything you need so there s no time

very nice kitchen and quiet area for a good sleep

very quiet location and staff were friendly. nice size tv in room and wifi worked well

) and a kitchen with everything one could immediately need

loved the late check out

clean, tidy, smart and late check out was nice

wifi didnt seem to work.

comfortable bed, quiet despite being on a main road, secure parking, and really good food

wifi is the o2 free wifi which i had issues accessing as an out of country visitor without a cell