they offered late check out (from 11am extended to 2pm) for 15, i was so happy with this and had no rushing in (+)was offered complementary late check out as i had a late spa appointment which was a very nice touch

unfortunately we visited through the covid 19 pandemic so we couldn t visit the swimming pool

i didn't get to use the spa or pool facilities but they looked great

and there is free wifi so not the end of the world but it would be useful to know that you have to get pool towels

the jacuzzi was broken+we couldn't use the wifi.

greeting, being accommodating to early check in and late check out, the food, and the greeting

we checked in around 7pm, and they gave me late check out 2pm

even though i had a late check out ud83dude21 not impressed

we given late check out free of charge

room upgrade and late check out provided at discount on day

late check out of 11am was good

we did not have breakfast as decided to enjoy the lie in until checkout, and went for breakfast at cote over the

in the middle of town lovely old building ,nice breakfast, lovely staff clean & tidy free wifi

wifi not great

the wifi was as good as at home

the reception and restaurant area has been refurbished the availability of free late check out parking wasn t too expensive decent sized room restaurant food was satisfactory

nice late breakfast and late check out which was fab

disappointed the spa was not available .

very nice hotel bar and food very good

lovely evening meal and chatty and helpful bar staff

room was spacious, comfortable, and receptionist very accommodating including late check out with my young child

pool is v small, and divided in half with kids in one half

we used the gym and facilities

swimming pool full of kids

loved the swimming pool and the weather was lovely too so we could sit outside

comfy bed friendly staff arranged extra late check out which was great as our flight home to australia wasn t til later that night nice

with very polite helpful staff, very welcoming :) nice sized pool & jacuzzi, was hoping for a late check out but unfortunately the hotel was fully

exactly what it stated allowed us late check out as my wedding day

& room clean fair & varied breakfast late check out arranged friendly staff self checking service, really handy especially on late

sometimes hard to get through to reception to order room service

great stay. really nice staff. my daughter loves the pool here. our room was great.

the late check out

i requested a late chexk out as we arrived very late at night and theyonly extended for an hour but still in the

they permitted a late check out free of charge

was extremely comfortable, welcome cookie was much appreciated by my son and the late check out time for the half marathon runners sealed the deal on an excellent

check in we asked for late check out and were given a complimentary checkout extension for one

i had arranged a late check out but this hadn't been put onto the system so was disturbed by reception asking when

tside), late check out, very nice bar area, airconditioned room and good parking facilities

i was upgraded to a room with a balcony and was given an late check out with no extra

late check out on monday meant we could have a very relaxing morning

large and heated swimming pool

late check out on day of departure really nice staff particularly in bar and restaurant restaurant

staff are brilliant - they allowed us early check in early and late check out

and my complaint from last time ref poor room service sandwiches had been acted upon

everything- staff friendly, spa and gym facilities great , beds comfy and a very clean hotel.

fairly close to golf course

staff on reception waived late check out fee as i hadn't been advised i would be charged so that was kind

early check in was much appreciated. breakfast was excellent.

i had to squeeze past bags of laundry in the hall way

the concierge, the restaurant staff

i was very concerned that there were 25 large bags of what i think was laundry in the corridor leading to the first floor which i thought would be a major fire hazard

breakfast was tasty and they even accommodated a late check out for us which was so appreciated

the area was lovely and liked the off street parking

some cigarette butts outside the room on the patio that could of been cleaned up first as the kids started touching

spacious lots of on site parking

bel and dragon has lovely family friendly garden, so next time we'll be back with the kids

as we were going to the darts and i am an ihg memembee which entitles me to and early check late check out and a free drink none of which i got

late check out too

room was really nice and tidy and the best thing is they give us early check in and late check out facilities as well highly

loved the pool & gym facilities

reception staff welcomed us and gifted the kids with small things and milk + cookie vouchers, which put a smile on their face

late check out was accommodated

problem parking later in evening since h&s is a popular local as well

well stocked minibar plus good tea and coffee

secure parking

car park is small and was busy with diners when we arrived, we were lucky to get a parking space

room service was good and very happy with the fee for a late check out

i requested late check out and it was confirmed but we were called in the morning and told we had to pay extra

i got complimentary late check out as well

this was inconvenient but not a bar to access during our visit

the cocktails at the bar and the creaky room floor upstairs

decor was exceptional, comfortable bed, also as a really last minute request they let me do a late check out

separate from bar and with a different entrance. great customer service

very friendly staff and manager, live band in the bar !

the bar downstairs we heard no noise

the room was clean and fresh, bathroom was very clean and new looking, clean towel daily, the bar in the hotel was clean, food was good , the staff were helpful and friendly, the outside of the

was allowed a late check out at no cost as there was no one booked after us

small parking

parking is available on the street as it can get crowded in the car park but be aware you can only

parking was a tad tight.

large comfortable clean room, great shower, great location, parking, lovely staff