bed was comfy room was quiet an dark with curtains closed an late check out

out : receptionist or something similar blame that check out was 11 am and i did come down 40 min later after the cleaner opened the door without announcing

cheap and basic but clean and comfortable. good, fast wifi

no bar - but everything else made up for it.

no bar in the property, but still amazing for the price.

and when they knew that i am pregnant they offered me a pregnancy pillow and they offered us a late check out

kids love playing in the swimming pool and game room

a minor thing: in the kids box i would put some drawings, activities or a toy, rather than chocolates only

room service and housekeeping are incredibly fast and the concierge organized so much for me to do

perfect relaxing getaway - it was perfect for an autumn stay, with plenty of walks to do, lovely spa facilities and plenty of cosy living room type spaces to relax in

as we were going to the darts and i am an ihg memembee which entitles me to and early check late check out and a free drink none of which i got

room was really nice and tidy and the best thing is they give us early check in and late check out facilities as well highly

late check out too

barges room had food all over the floor kids throwing it and it hadn t been cleaned up - and they ran out of butter on a saturday am

wifi signal in room a bit weak/dropped out occasionally

late check out is

breakfast was lovely and i didn t really see what the area was like. but looked nice.

good kitchen facilities

cleanliness. quietness. generous breakfast/snacks/drinks.

the breakfast is self serve and avaliable 24/7 which is perfect for a late check in

loved the late check out

clean, tidy, smart and late check out was nice

wifi is really bad, there is barely any connection

wifi didnt seem to work.

there was an ev charger in the car park which was really handy

it s a group booking rooms should be near will not be staying again and no late check out even when we called before checking in was told to come to reception and it will be

the bar food was good for the children for dinner

meat feast pizza room service very very poor not worth the money only 6 pieces of pepperoni and a sprinkle of meat

i got a burger from the bar was alright just on the steep side at almost

is too much trouble, the grounds and house are lovely, it's warm, clean, well equipped with fast wifi

with very polite helpful staff, very welcoming :) nice sized pool & jacuzzi, was hoping for a late check out but unfortunately the hotel was fully

exactly what it stated allowed us late check out as my wedding day

& room clean fair & varied breakfast late check out arranged friendly staff self checking service, really handy especially on late

the staff were very helpful with parking and when we 1st checked in and just in general to be honest

excellent room and breakfast

breakfast was tasty and they even accommodated a late check out for us which was so appreciated

plenty of parking available

combination was great, parking was good, staff were amazing, food selection and also they offer gin in the room which is

wifi is good though

spacious lots of on site parking

we managed to negotiate for a late check out easily

spacious communal area and plenty of parking space.

was very comfy, soundproofing from road was very good, ample parking available and garage was convenient

to pay for wifi

paying 5 extra for food to be delivered as room service seems unnecessary and not my experience of other hotels

steve was super helpful over email and let us have early check in and late check out

the owner was friendly and allowed me have an early check in and late checkout, which was much appreciated

wifi wasn t great

on site parking is available but need to arrive early ( as close to 4pm as you can) more rooms than spaces (+)easy parking and a very nice room in the middle of basingstoke. great shower. (+)rear of the houses, down an alleyway to the side of the house, which makes it for a quieter stay, parking is ample also (+)central location with free car parking (+) plenty of parking spaces on time of my (+) parking was (+)location, walking distance to town centre, plenty of parking, the room was spotless and i liked the door access codes rather than having a key (+)was very easy to find and there was plenty of parking (+) parking was easy

there were hot drinks and wifi and even a fan

the area for my fathers funeral it was appreciated that the hotel allowed an early check in and a late check out with no extra charge

and helpful staff,easy parking, good wifi and a nice breakfast

wifi

wifi worked fine and easy to

the location and parking are excellent

nice late breakfast and late check out which was fab

the reception and restaurant area has been refurbished the availability of free late check out parking wasn t too expensive decent sized room restaurant food was satisfactory

the heated pool was wonderful

disappointed the spa was not available .

very nice hotel bar and food very good

location for hospital. friendly service. late check out at 11.

lovely hotel with friendly staff. room clean. bar was very nice.

great price for 3 nights and spa facilities all included

5 delivery charge for room service is a little steep

large bar area

were very considerate for allowing us to have a late check out as we spent the whole night at the hospital

late check out for free and swimming pool facilities. room was comfy.

i had a treatment at 3:30pm on my departure day and the staff was so nice to book a late check out at 3pm for free

reed with reception

being a member of the ihg group is a plus especially for late check out

excellent service and appreciated the late check out as per our request.

late check out and friendly staff

for the reading half marathon room clean no problems staff helped with request for late check

staff were super friendly and helpful. dinner with breakfast option was a good deal.

the staff are friendly and great with kids

room was very clean, comfortable beds, friendly staff, lovely breakfast and late check out so you can have a nice leisurely

we had to wait for about an hour to check in as our room wasn t ready but as a token we got late check out

have been very convienent for the half marathon if it had not been cancelled, and they offered a late check out for marathon runner with no additional cost

late check out time for runners participating in the half marathon was very welcome

comfy bed, very clean, wifi, parking, great breakfast

late check out of 11am was good

nice bar snacks

we did not have breakfast as decided to enjoy the lie in until checkout, and went for breakfast at cote over the

breakfast was lovely

lovely bar too