decor was exceptional, comfortable bed, also as a really last minute request they let me do a late check out

separate from bar and with a different entrance. great customer service

were room 17) from

the room was clean and fresh, bathroom was very clean and new looking, clean towel daily, the bar in the hotel was clean, food was good , the staff were helpful and friendly, the outside of the

very friendly staff and manager, live band in the bar !

was allowed a late check out at no cost as there was no one booked after us

on-site parking

the breakfast was plentiful and delicious

spacious clean room, with everything we needed. very helpful about an early check in.

location with parking

breakfast offered a good selection of plated options cooked to order and catered for dietary requirements

it was exceptional, everywhere is so clean, well done to the cleaners, we had the continental breakfast and it was really very nice, the staff could not do enough for you, the lady at breakfast

rmally served from 08.30). great view with terrace.

hotel has a lovely location overlooking the golf course

great happy and welcoming staff and fabulous breakfast

nice late check out and my bedroom was big and

communication from the hotel, regarding check in, and if wanted early check in/late check out

good car parking & great location

tv did not work problems with wifi

good disabled parking and room comfortable and clean

the late check out was also nice, but not required

food is really good & they go the extra mile starting to early to make breakfast thank you the breakfast trays were amazing again, much appreciated

great breakfast, good choice.

brilliant evening meal and nice breakfast to start the day

the location ideal a pretty village with adequate parking

clean and late check out

parking were easy, room was very good and quite and continental breakfast was reasonably priced and staff very helpful

room was very clean, has free wifi, fridge, toiletries, microwave and apart from the banging doors, the area around the hotel was

good location to gatwick airport, nice rooms, good wifi

loved the way they arranged our booking in good time and accepted our special request for early check in almost everything is wonderful except the noise when people on the first floor are

plus a free late check out

air con, rubbish shower, woke early even though we had late check out, unclean lounge area, tiny room even though

receptionist was very accommodating with an early check in and late check out

breakfast, clean & tidy room, friendly people. late check out

good stay. offered us a late check out. enjoyed the night.

the lady on reception looked after me and allowed me an early check in and a late check out and was very friendly

they just did everything possible to make our stay perfect, and also offered early check in and late check out options to accommodate our timing

completely made our stay with such a late check

ll english or continental) on site parking at great rates friendly staff great

were so lovely, they just did everything possible to make our stay perfect, and also offered early check in and late check out options to accommodate our timing

atmosphere in the bar was great everyone friendly my room was excellent i asked for a late check out and it wasn t a problem at no extra

and they been very understanding about my situation as i travel all the way from wales to see my kids every 5/6 weeks which is not the best situation but i do it and the hotel makes that

could not connect to the wifi

wifi was just hopeless despite reboot so this cannot be a good business hotel

poor wifi, outdated, slightly overpriced, noisy

comfortable and the staff very accommodating when we extended our stay by 2 days and asked for a late check out

have done with some way of locking the swimming pool lockers - would think that could be quickly fixed

wifi was a bit patchy and didn't really reach my room properly

there was a cosy bar which was warm & inviting

i was impressed by the fact i could have used the bar until late, but i didn't

friendly staff, possibility of late check out, spacious room, parking available

booked a late check out for 1pm but a cleaner woke us up at 10 to clean the room

they let me have a late check out of 3pm free of charge

rcharge)

it offered a late check out and a swimming pool.

manager was super cool he very kindly allowed me to a very late check out as i ended up in recording studio and me night before and had not slept

loved the coffee/tea station downstairs and got complimentary late check out

arranged an early check in and late check out very easily

the room was lovely, spacious with high ceilings, comfy beds, phone charger, great wifi, quirky bathroom with a lovely powerful shower

arranged an early check in and late check out very easily

we requested early check in, extra sofa bed, late check out, and they were superb

great breakfast

wish we had booked an additional night and had a chance to sample the breakfast

location parking clean & friendly morning coffee & breakfast comfy bed

breakfast was exceptional with a lot of choice and the staff were very friendly and helpfull

agreed to early check in & late check out

late check out accepted

didn't use the restaurant, used the bar menu instead

riom was clean and well equipped and breakfast was excellent, but the high point is the staff

check-in, check-out, help with laundry (i was late but they made it work) and changing my booking were all handled in a way that

great staff that allowed us to have late check out complimentary

very comfortable. late check out

is great even requested a late check out as our flight was at night

they sorted us out with early check in after a long-haul flight and late check out the next day

hotel staff if friendly gave me early check-in and a late check out, clean rooms, amenities were nice, free fast internet

late check out ,12pm

didn't eat with you as the restaurant was not open - we were very late arriving so missed

were allowed a late check out at no extra cost, also we asked for a room with a bath which we got

great location and comfy. flexible to customers needs. comfortable lounge area. late check out.

location for a flight out of the north terminal with really great helpful staff and a late check out

staff were amazing and gave us a late check out

being so close to the airport with the ability to get that early morning breakfast the late check out

gym and late check out

it was difficult to find a seat in the bar area fir a ore-dinner drink

the gym could do with a clock and a scale and the rooms are a bit dated.

room was perfect for a one night stay - we particularly appreciated the late check out

he graciously offered us a late check out, we declined because we had to meet a friends plane early am

the whole experience was great, kids loved it

it's just so easy for early check in the rooms are very clean

a 24 hour layover with my daughter at gatwick and was able to get an early check in

used the 10 offer to get late check out at 2pm which suited me well for my evening flight

to have the bar open 24 hrs so when we arrived late there was a place to relax

clean, good room sound-proofing, excellent breakfast, staff very helpful

and the best thing is the breakfast, do try it

thank you to every single team member - from reception welcoming smiles and directions to bar members and kitchen, so as spotless clean room

of the location to the airport and late check out is great for when your plane gets in very late in the day/in the early hours of the

breakfast set us up for our 24 hour flight to sydney

staff friendly. good choice of breakfast foods.

breakfast was perfect and great for vegans

staff, great restaurant -- reasonable price, delicious food, excellent service wonderful buffet breakfast good location, walking distance to airport,

no option for late check out provided but luckily plenty of communal area to wait in

reception agreed late check out then change my card

late check out a bonus

beds comfy. had a bath. tea and coffee provided. had a late check out for free.

at south terminal gatwick - great staff and leonardo gave me a late check out and the lounge was quite good for drinks and a bite to eat

i also requested a late check out which they were able to do for me, both at no extra charge, i really appreciated

services , polite staff, decent breakfast with various food

the restaurant staff were so nice withthe kids

great gym

his behaviour was unacceptable and frightened my kids

room was spacious, comfortable, and receptionist very accommodating including late check out with my young child

kids couldn’t use the pool till 2 o’clock

jacuzzi or steam room ,as out of action no bar food /room service for food on the sunday, we were not told by staff ,,so had to do without food ,we

swimming pool full of kids

we loved the chests full of games for the kids too

the staff were also happy to accommodate a late check out

late check out was very helpful & staff were helpful

the front desk staff with nice and kind and accommodated and early check in

we didn t use the restaurant but we did sit in the bar & have food from the bar menu

been close to gatwick airport for an early check in so didn't have to rush in the morning

the late check out time was much appreciated also

staff was accommodating, room was very clean, awesome location, easy parking and nice variety for breakfast

old and bad beddings specially for kids bunk bed

but we had a very early start so couldn't make the most of it as i wasn't that hungry but the kids really enjoyed it

wonderful free continental breakfast, from 4:00am until 10:00am!