decor was exceptional, comfortable bed, also as a really last minute request they let me do a late check out

separate from bar and with a different entrance. great customer service

were room 17) from

the room was clean and fresh, bathroom was very clean and new looking, clean towel daily, the bar in the hotel was clean, food was good , the staff were helpful and friendly, the outside of the

very friendly staff and manager, live band in the bar !

was allowed a late check out at no cost as there was no one booked after us

on-site parking

the breakfast was plentiful and delicious

spacious clean room, with everything we needed. very helpful about an early check in.

location with parking

breakfast offered a good selection of plated options cooked to order and catered for dietary requirements

it was exceptional, everywhere is so clean, well done to the cleaners, we had the continental breakfast and it was really very nice, the staff could not do enough for you, the lady at breakfast

rmally served from 08.30). great view with terrace.

hotel has a lovely location overlooking the golf course

great happy and welcoming staff and fabulous breakfast

nice late check out and my bedroom was big and

communication from the hotel, regarding check in, and if wanted early check in/late check out

good car parking & great location

tv did not work problems with wifi

good disabled parking and room comfortable and clean

clean and late check out

breakfast finished too early.

tha breakfast was very good.

early to catch a flight the next minute so the cook came in extra early and prepared a huge breakfast

staff was nice, free parking, free wifi and nice facilities like microwave in the room.

room was spacious, comfortable, and receptionist very accommodating including late check out with my young child

wifi was very poor

excellent gym for him and beautiful running routes up on the north downs way close by

things were fine apart from my first room service order in which they didn't process it and our dinner was very late

gym, plenty of cardio machines available

late check out of 11am was good

we did not have breakfast as decided to enjoy the lie in until checkout, and went for breakfast at cote over the

wifi not great

also when signing into wifi kept dropping pins in facebook

lovely bar too

good stay. offered us a late check out. enjoyed the night.

comfortable beds, good and early starting breakfast, allowed us to do a late check out which was highly convenient, overall very nice hotel and very cozy

plus a free late check out

air con, rubbish shower, woke early even though we had late check out, unclean lounge area, tiny room even though

breakfast, clean & tidy room, friendly people. late check out

comfortable and the staff very accommodating when we extended our stay by 2 days and asked for a late check out

the breakfast and sunday lunch were excellent and the swimming pool and sauna was a real treat

james was very helpful, bar prices were very reasonable , although we didn't have breakfast or dinner

lockers in the spa need the locks fixing.

spacious room to a very good standard andcomfy bed

completely made our stay with such a late check

the lady on reception looked after me and allowed me an early check in and a late check out and was very friendly

they just did everything possible to make our stay perfect, and also offered early check in and late check out options to accommodate our timing

and i regret that i came so late :) the staff are amazing, the rooms are well equipped, the breakfast is wonderful and served even at 5:00am

were so lovely, they just did everything possible to make our stay perfect, and also offered early check in and late check out options to accommodate our timing

the late check out was also nice, but not required

very pleasant bar and restaurant- nice rooms.

the location ideal a pretty village with adequate parking

plenty of free parking

easy to find easy parking good service

friendly staff, bar dining specials, pool, late check out available

son was unwell and i would commend the staff on their understanding and allowing us a late check out instead of waking him

rcharge)

it offered a late check out and a swimming pool.

booked a late check out for 1pm but a cleaner woke us up at 10 to clean the room

is great even requested a late check out as our flight was at night

very comfortable. late check out

hotel staff if friendly gave me early check-in and a late check out, clean rooms, amenities were nice, free fast internet

they sorted us out with early check in after a long-haul flight and late check out the next day

great staff that allowed us to have late check out complimentary

atmosphere in the bar was great everyone friendly my room was excellent i asked for a late check out and it wasn t a problem at no extra

bar manager

clean hotel with a lovely bar and restaurant

wifi was just hopeless despite reboot so this cannot be a good business hotel

and they been very understanding about my situation as i travel all the way from wales to see my kids every 5/6 weeks which is not the best situation but i do it and the hotel makes that

they offered late check out (from 11am extended to 2pm) for 15, i was so happy with this and had no rushing in (+)was offered complementary late check out as i had a late spa appointment which was a very nice touch

price of food plus surplus charge for room service

no telephone in the room to call room service

affordable, and in an amazing location, with complimentary access to the swimming pool, sauna, steam room, jacuzzi, gym facilities, this was the 3rd or 4th time we have visited the

parking was easy and overall a really lovely place to stay

loved the coffee/tea station downstairs and got complimentary late check out

manager was super cool he very kindly allowed me to a very late check out as i ended up in recording studio and me night before and had not slept

arranged an early check in and late check out very easily

arranged an early check in and late check out very easily

is fabulous, online check in is so easy, decor is cute, large rooms, wifi, good tv, nice coffee machine downstairs

we requested early check in, extra sofa bed, late check out, and they were superb

great staff , very clean, comfortable and a tasty breakfast

great breakfast

beautiful room and fantastic breakfast

wish we had booked an additional night and had a chance to sample the breakfast

agreed to early check in & late check out

late check out accepted

agreed to early check in & late check out

the wifi seemed a bit slow when i was streaming the football

air conditioning great breakfast welcoming staff

greeting, being accommodating to early check in and late check out, the food, and the greeting

room service weren t told we had late check out so they came in whilst i was on the loo

customer service was excellent throughout, we was able to arrange a late check out which was perfect

room upgrade and late check out provided at discount on day

we given late check out free of charge

the late check out time was much appreciated also

considering we had 2 small kids and we feeling like we are already running 40 minutes later than planned time, it added some

breakfast starts early in the morning so we could grab coffee and some snacks for the kids (unlike north-american places that start at 7am) we also like that you can arrange airport

staff was accommodating, room was very clean, awesome location, easy parking and nice variety for breakfast

we didn t order breakfast. left before breakfast time.