appreciated free late check out

very convenient for san francisco airport good breakfast (buffet) very clean and comfortable

the best things to us were small kitchen of the room and the breakfast next morning

very clean and comfortable room, equipped with everything one could need (kitchen, office, iron board)

we had a 2-bedroom suite with a kitchenette which was very convenient to share with an adult child

the room itself was cozy but still spacious and immaculately clean

kids running up and down our hall

also the pet fee is $75 not $50

the breakfast was fantastic' the staff was very polite! hotel employees was just so courteous!!

and the heated pool was the best for my kids

loved how accommodating the staff were, from late check outs to parking passes to late night trash pick ups

the pool policy was not explained when i booked the room and called the front desk to inquire.

location, quiet, agents, room and of course the breakfast!

no gym or swimming pool as advertised 3

the pool wasn't heated and was dirty. the room and bed were just ok.

we checked in at 1:30am and checked out at 10:30 so there wasn't any late check out charge involved

with my flight being suddenly changed by the airlines so the receptionist made sure i had a late check out at a decent price

however, the hotel offered a refund of our taxi cost to get there and automatically offered a late check out due to our 3am

1am arrival. staff was friendly. easy to get late check out for next day

only upon request, no laundry during weekend days, ac ground standing unit, parking with charges, closest services shops

arrived very late but still had a nice welcome with a warm cookie

staff gave me a late check out that i requested at check in, which they did not have to do, but it was appreciated

i requested for the late check out at 1pm and it was granted that day

airport shuttle

room service charges were over the moon and food quality was poor

to relax prior to our flight and we were very pleased to be able to pay a little extra for a late check out due to a late flight

the staff were very helpful and accommodating to my reds for a late check out.

clearly used to helping their customers who are managing all different times and helped with late check out, luggage storage ect

request for late check out foc agreed immediately

but why would you let someone have a late check out at 4pm when the room was occupied starting at 3pm, check-in time

we asked for a late check out and we were told there

location was great. right by airport. appreciated getting early check in and late check out

only recommendation is to extend shuttle hours

the wifi is very weak inside the room. i will have to go to lobby for better wifi connections.

great breakfast, great price, great location. breakfast and service were fantastic!

they even accommodated my request for early check in and late checkout due to our flight times

(same day to ongoing flight) no late check out fee

,late check out, beds were amazingly comfortable, staff very helpful, great lounge/ grill in hotel

late check out

the swimming pool's water was too cold.

loved the real gym: great updated equipment (i

great value & comfortable room. late check out allowed.

i liked the art above the bed and the wine bar in the the lobby

i travelled with kids and many pieces of luggage, there wasn't anyone to help with bags, the reception was man by

the front desk area has a complimentary coffee bar and small kitchenette which is very convenient

the staff was extremely nice and hospitable. free hot chocolate machine made my kids day

staff were very accommodating for a late check out

they also gave me 1 more extra hour for free to do a late check out

pool is closed

pool only a jacuzzi, property a bit old.

breakfast was the low point, as it was just a sparse offering of selection.

late check out

lovely staff very accommodating with our requests to store luggage and late check out

the staff kyle allowed me to late check out at 2pm and very accomodating

large room, very comfortable bed, great room service, very clean, easy to and from airport

the hotel has great food and offers room service

great view! good service! happy smile! all is perfect for my kids! they are all exciting!

be more flexible on late check out

the stuff was super friendly and let us late check out.

it was absolutely no problem to get a late check out

me hotels let you pay

i was very thankful i was provided with early check in and late check out due to my flight schedule

i also thought that the extra payment for late check out at 4pm was quite reasonable

staff were really welcoming and arranged both a late check out and early check in for my family

i asked for a late check out and i was told noon

clean, cost on point and very accomodating of my very late check out.

needed early check in and they were very very helpful in accommodating us, which was much appreciated

staff awas nice and accomodated keeping our luggage and getting late check out

late check out optional

very nice to have a late check out ,

better breakfast

airport shuttle

i asked for early check in and late check out since i was travelling with the baby

nice little gym

the breakfast was really great - hot food, great healthy varieties, and a cozy front area to sit and

felt home away from home, tea and coffee were available all the time, laundry was free and breakfast was wonderful

i arrived about 4:15 pm, i discovered that my second floor room was directly across from the pool

we're night owls so late check out is always something we ask for and regency was happy too accommodate an extra hour

i drive an over sized truck and they had a place for me to park on

told us a lot of interesting things and provided good recommendations as well as agreed for a late check out (by noon)

there is breakfast for a quick start to day

gym was not fully functional

very helpful staff free breakfast free parking right next to airport

the breakfast was good and even had an omlet cook for most of the week

staff were excellent and gave me a late check out as well

lunch or room service available until after 530pm

super location airport shuttle and great breakfast

they put me in a quiet room right by the guest laundry area as requested

clean comfortable rooms + good breakfast + friendly staff + free wifi + very close to airport and rental cars + easy access from

the facility was clean and well kept and i was given a late check out.

due to a delayed flight, we missed the last airport shuttle to the hotel, but we appreciated the return trip to the airport

providing the hotel shuttle very convenient

from the lobby to the elevator there was an overwhelming strong smell of chlorine from the pool

however it was not a swimming pool it was a whirlpool that was a jacuzzi

the room was quiet and comfortable. the staff let us have a late check out (noon).

laundry facilities on site

no frills room, but reliable airport shuttle, guest laundry, and pool. helpful staff as well :)

good hotel, clean and tidy rooms, wonderful location and shuttle service to airport.

the shuttle to the airport is perfect too

beds, location to airport, good for a quick stay, fridge was handy and gave me a late check out till 12 for free

excellent, quiet, clean....it would be nice to be able to have got a later late check out....

i was able to get early check in and late check out

i also liked the fitness center with brand new equipment

i was able to get early check in and late check out

liked the fitness room

room was next to the laundry room and it was very loud

good late check out

gym/fitness room had no two dumbbells the same size. parking was not free. had to change rooms.

didnt plan enough time to use the fitness room

but the staff was really helpful, not that far from the airport and the breakfast is quite good too

great breakfast before our shuttle to the airport!

manager jeff was great to deal with and helped us out with a late check out and taxi from airport since we arrived

were told we could have late check out, when the time came we had to get out

allowed us early check in, and when our flight was delayed they allowed us a late check out

is sparkling clean and it always smells clean the rooms have a cozy feeling to it they have a laundry facility staff is wonderful i absolutely love it there its my

shuttle cutoff at midnight :( so-so quality shampoo, etc.

asked for late check out and they gave me 12 instead of 11 which was nice

convenient for airport nice room managed late check out

late check out for an extra $30, luggage storage

free shuttle from airport was very handy as i arrived quite late at night

breakfast was amazing! the staff was fantastic! we really enjoyed our stay.

also got a complementary late check out

we very much appreciated the late check out and that the property is within walking distance to a few restaurants and a

the kids slept through it

it made a difference as we have large kids who can't share a full

has ev chargers, which is plus for ev owners

the early check in and late check out were huge perks as well

they helped us with our airport shuttles, offered us a late check out without us having to ask, and even found a corkscrew so we could open our bottle of

hotel is clean, up to date, has a restaurant, fitness room, pool and laundry center

excellent airport shuttle service

restaurant was closed wish there were complementary hot breakfast so i wouldn't have to spend lots of money