we checked in at 1:30am and checked out at 10:30 so there wasn't any late check out charge involved

however, the hotel offered a refund of our taxi cost to get there and automatically offered a late check out due to our 3am

1am arrival. staff was friendly. easy to get late check out for next day

with my flight being suddenly changed by the airlines so the receptionist made sure i had a late check out at a decent price

the hot tub at the pool area was under repairs

staff gave me a late check out that i requested at check in, which they did not have to do, but it was appreciated

i requested for the late check out at 1pm and it was granted that day

arrived very late but still had a nice welcome with a warm cookie

shuttle service to airport, great bar and restaurant staff, especially michael and jesus

staff are accommodating! shuttle to and from airport is a plus!

clearly used to helping their customers who are managing all different times and helped with late check out, luggage storage ect

to relax prior to our flight and we were very pleased to be able to pay a little extra for a late check out due to a late flight

got locked out of room in the last hour of stay when staff forgot to extend the paid for late check out

request for late check out foc agreed immediately

the staff were very helpful and accommodating to my reds for a late check out.

location was great. right by airport. appreciated getting early check in and late check out

clean, good water pressure in shower, thick towels, good breakfast with hot & cold options, gym, and great location

kumar was awesome let me in on a early check in rooms were super clean beds where the best will definitely recommend and stay

nice location , big rooms , decent breakfast, lovely staff

comp breakfast and we got an early check in and shuttle to

,late check out, beds were amazingly comfortable, staff very helpful, great lounge/ grill in hotel

late check out

(same day to ongoing flight) no late check out fee

it was clean and the gym was excellent. comfortable beds and friendly staff.

not supervision at the pool

great value & comfortable room. late check out allowed.

i travelled with kids and many pieces of luggage, there wasn't anyone to help with bags, the reception was man by

the front desk area has a complimentary coffee bar and small kitchenette which is very convenient

an early check in (only 15 min after i booked the room), nice staff, good location- 5 min from the

we travel with 3 young kids we have other expectations

staff were very accommodating for a late check out

they also gave me 1 more extra hour for free to do a late check out

pool was not open

for breakfast, we were given a list of food items to make choices

pool is closed

the staff kyle allowed me to late check out at 2pm and very accomodating

lovely staff very accommodating with our requests to store luggage and late check out

once i was checking in they upgraded me to a awesome room so the kids could see the planes

an exceptionally good gym - a cherry on top

did not have breakfast.

very courteous staff, quiet and comfortable room, late check out and 24/7 check in

i was very thankful i was provided with early check in and late check out due to my flight schedule

the stuff was super friendly and let us late check out.

it was absolutely no problem to get a late check out

be more flexible on late check out

staff were really welcoming and arranged both a late check out and early check in for my family

i asked for a late check out and i was told noon

clean, cost on point and very accomodating of my very late check out.

i also thought that the extra payment for late check out at 4pm was quite reasonable

of the rooms we got smelled like cigarette smoke and the kids clothes reeked of it when we left in the morning

appreciated free late check out

excellent breakfast! comfortable hotel.

these were suite with kitchen and well maintained

breakfast, location to work.

everything you need in the gym

staff awas nice and accomodated keeping our luggage and getting late check out

very nice to have a late check out ,

late check out optional

punctual shuttles service to airport

the shuttle service was also excellent

we're night owls so late check out is always something we ask for and regency was happy too accommodate an extra hour

i drive an over sized truck and they had a place for me to park on

told us a lot of interesting things and provided good recommendations as well as agreed for a late check out (by noon)

the weight machine in the gym doesn’t have the bench but it’s manageable

gym was not fully functional

there is breakfast for a quick start to day

staff was friendly and all facilities were clean (gym, eating area, parking lot)

staff were excellent and gave me a late check out as well

was great, after being stranded at the airport due to canceled flights, to have a free shuttle service to the hotel

the wifi good

got free shuttle to/from airport

that the hotel's restaurant was closed along with gym, and shuttle service because of covid-19

the facility was clean and well kept and i was given a late check out.

due to a delayed flight, we missed the last airport shuttle to the hotel, but we appreciated the return trip to the airport

didn’t have the breakfast

use of laundry facilities and the spa/hot tub were well needed and much appreciated

clean, spacious, excellent breakfast.

beds, location to airport, good for a quick stay, fridge was handy and gave me a late check out till 12 for free

the room was quiet and comfortable. the staff let us have a late check out (noon).

free shuttle to and from the airport, very cheap, free parking, laundry available

for the price, i was very happy with my room, the tv, and the small pool

always a great budget option near the airport. free shuttle a bonus.

i’m flying out to japan and the airport shuttle is so convenient

i was able to get early check in and late check out

liked the fitness room

i also liked the fitness center with brand new equipment

i was able to get early check in and late check out

also i wish each floor had laundry service

excellent, quiet, clean....it would be nice to be able to have got a later late check out....

good late check out

we did not try breakfast because it was too early for us, but coffee was good and i think, more than usual

was pretty happy there was a fitness facility

-because of covid the airport shuttle didn't work (but they called a taxi for us❤️) the laundry was not working and the

stay away from the laundry

allowed us early check in, and when our flight was delayed they allowed us a late check out

manager jeff was great to deal with and helped us out with a late check out and taxi from airport since we arrived

were told we could have late check out, when the time came we had to get out

pool was not available to use

like that it has a mini grocery, a coin laundry,, a gym

late check out for an extra $30, luggage storage

convenient for airport nice room managed late check out

asked for late check out and they gave me 12 instead of 11 which was nice

very clean, friendly service and prompt shuttle to and from the airport

they have a shuttle to pick you up and drop you off

also got a complementary late check out

we very much appreciated the late check out and that the property is within walking distance to a few restaurants and a

in the description it says it’s kids friendly but honestly i don’t believe that

very nice hotel... kids loved the indoor pool!

staff were very nice, my kids loved the pool, room was nice, loved the bay view.

central location, offered late check out

right off highway. early check in

early check in. late chexk out

the early check in and late check out were huge perks as well

they helped us with our airport shuttles, offered us a late check out without us having to ask, and even found a corkscrew so we could open our bottle of

great staff! they have a laundry room, 2 rooms for gym (1 cardio and the other weights)

that the evening bar wasn't not open

the bar closed too early

room design big room free massage chair in the room free parking cable tv nice staff late check

the room itself was cozy but still spacious and immaculately clean

maybe more variety of pancakes or waffles for the kids or muffins

breakfast was good. location just fine.

great staff, location, rooms. comp breakfast and a bar in the lobby, what more can you ask for?

we also used their free ev charging stations

loved how accommodating the staff were, from late check outs to parking passes to late night trash pick ups

spacious room, comfortable bed, nice hot complement breakfast

patio furniture at pool was in shambles

staff, heated pool, room & breakfast

laundry room

i wished there was a late check out option and the pillows were little fluffier they flatten easily other than that it

plus, we had breakfast included which is always a bonus

nice fresh and clean room, tasty breakfast with lots of choices (missing fruits & veggies though)

the gym was clean

location. breakfast. clean comfortable beds. quiet room.