allowed us a late check out free of charge which was amazing

availability of snack items at front desk the availability of good coffee 24 hr the breakfast was very good

advised by comfort inn over a month ago that early check in was fine

people screaming in the halls as well as kids running in the halls for hours

breakfast room when it wasn’t over crowded with kids

very accommodating for early check in and late check out, due to my work schedule

we used the gym and pool which were both very clean and machines were excellent quality

laundry room and pool share the same access door, so the laundry access hours don't match what's

found it very cold in the lobby & most especially in the pool room, both of which had cold air blowing at all times

pool is small and not much seating area

loved the late check out and early check in

closer to our purpose of our visit . got accepted for late check out.

they also gave me a super late check out even though they don t usually give them out

ac unit had an odor

the easy check-in. room service food was good.

we checked in on saturday afternoon & they were able to accommodate a late check out at no extra cost

it was okay, checked me in late and have me late check out.

early check in and late check out!

like the staff members being very supportive and accomodating the late check out request

free breakfast and pool for kids

arranged a room in sheraton, some kind of upgrading, used the pools in the morning and got a late check out at 130pm

there were able to give me a late check out. indoor pool and hot tub felt very nice.

shift changes at the top of ur lungs lastly phewwww i payed an extra fee for a late check out

so they gave us a late check out with no hassle and check in was fast which is appreciated at that hour

noisy - kids running around at midnight but no staff to manage that.

everything and the fact that they were able to accommodate my late check out.

free parking and free wifi

lovely pool and gym

we loved the pool, hot tub and sauna

the gym and pool are fantastic and rooms modern spacious and very comfortable

i asked if i can make a late check out around 1

clean room and bathroom. very spacious rooms and lobby. pool was good

the bar area has comfy chairs and a lovely lounge area

clean , fairly up to date, has pool and gym but didn’t use them

we have had timothy's breakfast blend in our own keurig and it was good so maybe these had been in the room too

appriciated for 1 hour early and late check out. nice and clean room.

was a quiet property with a very nice pool and hot tub area

the property in general was very clean. pool was closed and should have been advertised as such.

a family with kids, i found that my kids enjoyed the idea of the smart tv where we could easily log in to their

i didn’t like how the pool and hot tub closed at 9:00

she offered us an exceptional extras including a late check out to make sure we are all rested well and not to worry bout waking up late the next

pools was very cleans, kids loved it

amenities included: free parking, free wifi, breakfast included, pool and hot tub area was clean

pools was very cleans, kids loved it

gluten free options for breakfast

clean, parking, late check out

the walls are rather thin (noisy kids in room next door), the door to the parking lot at the end of our hall doesn't secure, and the

our 1rst night was in the basement next to the laundryroom

pool and fitness place

isy kids in room next door), the door to the parking lot at the end of our hall doesn't secure, and the

late check out time was also great

kids loved the pool it was clean and water was

staff not as efficient / friendly as other hotels we stay in with our son when we travel for sick kids

as : very nice bar, pool, fitness room, water in the room, clean sheets, netflix on tv (the kids loved that), design in the room and the combination of coulers, very nice shower

we got charged at mat fee for using the free mats in the gym.

they gave us a late check out at no additional cost

hotel accommodated early check in and late check out which was very appreciated

good hot breakfast and an excellent location right off hwy 400

price was great, pool was open nice and early

unfortunately the pool was not open when we checked in but that’s understandable as pool hours are from 10am-10pm

staff gave us a free late check out which was very kind as my husband was ill

pool was nice but there were no towels, thankfully the front desk had some

it would have been nice to have some sort of notice that the pool isn't open..

the water in the pool was a bit cold

pool

friendly customer service and the accommodation for late check out

nice to have some separation in the rooms with the min divider pool isn't very big, but great for kids, they had a blast swimming the

loved the king spa room.

the gym , the spa, the room. a really nice place.

wish we could have stayed longer, to enjoy the pool or the gym

requested a late check out and they accommodated graciously

late check out

they were not very friendly when we walked in and when we asked for a late check-out they were giving us attitude

fact that the pool and hot tub was always packed with kids didn’t even go cause the kids wouldn’t stop screaming and

great breakfast and service

nice hotel with good accommodations for late check out and early check in

ie, no seat or grab bar in showers, toilets too low, no way to hold door open to use walker

swimming pool

hold bar in shower-could be dangerous bathtub surface very slippery also dangerous cleaning staff did

pool was down for maintenance

late check out extended free parking

i like the early check in upon request

shower stall, very late check in(3am), late check out at noon.

comfortable beds,there is a choice in pillows (firm or soft) hot breakfast, the staff were great always cleaning and replenishing

great breakfast, pool, comfortable beds, dove soap.

great breakfast kind staff awesome pool

breakfast was good. comfortable beds.

our arrival the customer service was great we asked for a later check in and they allowed us to stay until 12 with no extra charges

was helpful & friendly, convenient location , breakfast was excellent and fresh, pool area very clean and

choices for breakfast was very limited and if you stay for four nights and get the same choices does not make

the pool and spa was clean and at a comfortable temperature

found a used mask and dirty laundry in one of the drawers in my room so i am not sure how much cleaning is really going on

hotel reception late check out free parking complementary breakfast

the pool tiles inside the pool, just beneath the bord, would need a good scrubbing clean up!

the kids had fun in the pool

the pool was closed. choose this hotel to have pool for the kids.

the gym is too small but it’s alright

late check out

we asked a month before our check in if we could have a late check out as our flight back to england was 11pm at night, so we had a day to kill after check

very clean, the option for late check out was great and beds were comfortable.

called to get a late check out in the morning around 1135, after inquiring about it he asked if i was gonna have

pool water no warm enough.

staff very thoughtfully accommodated a late check out as my flight was significantly delayed

to clean room a few times better early and late check out rates need to accommodate guests who have international schedules and need flexible

front desk were accommodating; able to assist us with late check out request

the staff wasn't very helpful as i called them many time to front desk and room service as we couldn't connect our phont to tv but they didn't show up

the pool hot tub sauna steam rooms were

they helped me to have a late check out, were friendly, and helpful.

i would like a better gym

the shower wasn’t clean. the gym didn’t look clean either

clean room and a good price for room, free shuttle service, good price for parking for an extended time

clean, quiet, approachable staffs, proximity to airport & free shuttle

fact the room cleaners didn t know we had a late check out and rudely asked when we were leaving

staff were friendly and gave a late check out

service from airport to hotel - room was spacious and comfortable bed - hotel allowed us a late check out at

the room service d the restaurant crews was above and beyond

it was new, clean, excellent service, great amenities, the breakfast was delicious

hotel is not flexible and not staff not ready to assist most times i couldn t get one hour late check out after spending 4

late check out and quiet floor.

room was on top floor, very quiet and clean. no issues when requesting late check out

wifi not covered enough

i could ot connect to the wifi

so i arrange an extension to channel (one of the staff) for late check out

we had a late afternoon flight taking off from toronto international and the late check out helped us have

nice breakfast

are suites, everyone has their own bedroom and bathroom, and then the common area sitting area kitchen is really nice very different from other hotels

were at the property 2 bed apartment with 3 kids

late check out easily arranged

asked for a late check out, and got it with no question or complaint

gave us a late check out for $40, which was nice

was able to get a late check out

i had a special request for both early and late check out and they complied

i will say though late check out at 3pm was really excellent i appreciated that

this was late too

checked in after midnight and was instantly offered a late check out included breakfast was fantastic and fresh

also the staff accommodated us with a late check out time

nice, friendly staff, late check out available and the best omelette i ve ever had at a hotel.

late check in at 4am, got late check out as much needed

also allowed us a late check

for late check out, left for breakfast and we were locked out of our room

beds, warm cookies, comfy duvet, bottled water, on site restaurant, close to the airport, late check out

we had requested late check in and late check out and it was accommodated without

efficient airport pick up and lots of good restaurants near by late check out was no hassle

the bed my kids slept in was squeaky

the pool area is clean and pleasant

airport shuttle. great staff. i tried to stuff the mattress in my suitcase but it wouldnt fit.

late night after many hours flying, bar and restaurant closing they accommodated us quickly, very kind bar and restaurant staff

accommodated late check out exceptionally beyond expectation

would have liked a continental breakfast though

the pool is great

spacious, clean, no disturbing noise, the view was perfect for the kids seeing the planes arrive

beds are heavily, great breakfast, staff was so kind.

was able to get a late check out as didn t get in until 1:00am

no pool or gym

staff very friendly. room clean, well supplied. good location. breakfast was good.

i was never offered the wifi password when checking in. the room was a bit outdated and dark

the driver for the shuttle service was not pleasant.

highly advantageous for those arriving extremely late at night and simply needed a bed to sleep

front desk kindly gave me a late check out and all staff were really friendly

very little - not enough to me too oohh allowed a late check out to 2.00pm

staff were brilliant, even offering a late check out when i told them about our stressful plane journey

warm staff, allowed for early check in, room was quiet

we got an early check-in and late check out

the pool could have been more clean but it was still lovely.

shuttle drivers were polite and courteous

it's close to a restaurant bar , arizona which was good

great little restaurant. the pool and hot tub were excellent.