nice hotel with good accommodations for late check out and early check in

i was told the pool was open, but it was closed when i tried to use it.

snd complicated and very poorly labelled and explained and it was not a good situation with kids after a long drive

the wifi coverage is sometimes not stable in the room.

wifi much improved from previous stay

late check out extended free parking

i like the early check in upon request

she offered us an exceptional extras including a late check out to make sure we are all rested well and not to worry bout waking up late the next

desk was always friendly and so helpful, even had easter treats for the kids

the hotel was so clean, the pool & hot tub were great & breakfast

amenities included: free parking, free wifi, breakfast included, pool and hot tub area was clean

cleanliness was wonderful. staff was very courteous. breakfast menu could be improved ...

so they gave us a late check out with no hassle and check in was fast which is appreciated at that hour

there were able to give me a late check out. indoor pool and hot tub felt very nice.

arranged a room in sheraton, some kind of upgrading, used the pools in the morning and got a late check out at 130pm

shift changes at the top of ur lungs lastly phewwww i payed an extra fee for a late check out

kitchen but no utensils of any kind

i asked if i can make a late check out around 1

the pool could have been warmer!

i am experienced traveler, amenities are plenty, service at the lobby was good, very helpful, the gym is a bit small, only two track mills, two stepping machine, it has a jacuzzi and a small

enjoyed the pool and gym during our stay

when i booked my hotel i thought i had also booked my breakfast but there was no record of this.

early check in and late check out!

we checked in on saturday afternoon & they were able to accommodate a late check out at no extra cost

like the staff members being very supportive and accomodating the late check out request

it was okay, checked me in late and have me late check out.

breakfast, clean and modern rooms, helpful staff, a decent exercise room and small pool

clean, parking, late check out

cosy and great sleep warm pool n nice hot tub very nice restaurant parking was excellent wifi was excellent excellent staff nice bathroom clean

new makeover for pool room and bedroom suites is amazing

room was comfortable, was great to have laundry facilities. free parking and internet was great.

comfy bed pool and workout room spell room

everything and the fact that they were able to accommodate my late check out.

beds were very comfortable and the bathroom was sublime. best gym i've ever seen in a hotel.

whirlpool bath jets were powerful

location close to highways, free parking, beautiful lobby, great employees

i didnt like that they didn't serve breakfast .. i don't like that the gym and pool were closed

they also gave me a super late check out even though they don t usually give them out

closer to our purpose of our visit . got accepted for late check out.

loved the late check out and early check in

the wifi is very good, beds are comfortable and the hotel is quiet

breakfast was the only disappointment

requested a late check out and they accommodated graciously

they were not very friendly when we walked in and when we asked for a late check-out they were giving us attitude

late check out

everything else was top notch, pool, breakfast, gym, room... great money for value

kids loved the pool and the great breakfast

friendly customer service and the accommodation for late check out

in from a long and exhausting day, i tried to order some wine to have with my dinner but the bar was closed

complaint i would have is the bar food menu, i find it to be extremely pricey and it's quite slow (since there was only 1 girl

complimentary breakfast was also very nice

the pool was quite small.

late check out time was also great

as : very nice bar, pool, fitness room, water in the room, clean sheets, netflix on tv (the kids loved that), design in the room and the combination of coulers, very nice shower

pool could be a bit more shallow to allow younger children to play in it without assistance

kids loved the pool it was clean and water was

it was right across from the mall, great location. nice bar downstairs. comfortable bed.

we asked a month before our check in if we could have a late check out as our flight back to england was 11pm at night, so we had a day to kill after check

called to get a late check out in the morning around 1135, after inquiring about it he asked if i was gonna have

late check out

very clean, the option for late check out was great and beds were comfortable.

pool water no warm enough.

our arrival the customer service was great we asked for a later check in and they allowed us to stay until 12 with no extra charges

excellent hot breakfast, comfortable beds, nice-sized pool, only a mile from the subway station

rooms are clean, hot breakfast, 24 hr coffee, microwave and fridge in room, friendly staff, pool, exercise room

was helpful & friendly, convenient location , breakfast was excellent and fresh, pool area very clean and

choices for breakfast was very limited and if you stay for four nights and get the same choices does not make

friendly staff who allowed me to have a late check out

they allowed for late check out which was nice

because of the price i tried to take advantage of everything, but when i used the pool there were kids swimming lessons taking place

pool and dressing room with water extraction machine. gym with clean, working equipment.

the staff, the room, the pool, the gym.

hotel accommodated me with early check in and late check out at no extra charge

have allowed an early check in for us around 12noon and we had a late check out as well and they have stored our luggage while we explored waiting for our evening

accommodating late check out due to hospital visit

was great, no charge for late check out

room wasn t ready and i wasn t expecting an early check in but only to see if parking was available

they were so accommodating with our late check out at 1 pm

room was clean and love the late check out for 12

staff accommodated a late check out due to spouse's surgery being extended to later in the day.

hotel staff even accommodated our request for early check in and late check out

bed , air conditioning , loved that i was able to get an early check in and late check out but the room choice was an accessible one which was fine except they didn t tell

are very friendly and accomodating of our request to extend the parking,early check in at 2pm and late check out at 12pm

the staff was friendly and nice and granted my request for a late check out

the front desk helped me with a late check out and the concierge went above and beyond trying for tickets

room size, staff initially did not want to allow for late check out so bad attitude

helpful complimentary late check out until 3pm

they also gave us late check out on our departing day for no additional charge

they upgraded our room for free and gavce us a late check out time upon rq

the bed, the pillows, the cleanliness and the tasty and varied breakfast were as always excellent

the room was clean and the breakfast was nice

early check in was greatly appreciated

everything that i needed was available including late check out

super understanding with late check out as well

being charged for late check out that we did not utilize.

i really liked that early check in and late check out was complimentary

will not help you befor you give him a tips other he will let's you doing everything by yourself late check out for one hour extra (at 1:00pm)you need to oay

shower stall, very late check in(3am), late check out at noon.

breakfast was very good as well

excellent and the gentleman running the breakfast was wonderful and fabulous at his job!!

continental breakfast was amazing and the staff working were very friendly and there was never low amount of

pool was nice but a little cloudy. i am a bit picky about pools however!

they allowed for a late check out

there are vending machines with food and drinks and laundry service

breakfast and early check in

he immediately declined our request for possibility of a little early check in however the next couple after us, he said they could check in already but us we have

gym

got a free upgrade, early check in and late check out all at no cost

$50 late check out

allow late check out

trying to change $25 for late check out we're told check out was at 3pm and then they said it was at 11am so be careful

property was well priced, immaculate when you first enter the hotel

there was no breakfast. when i requested for late check out i was granted 30 mins. that was good

it had a big bathroom, kitchen area, and two bedrooms

great location, very helpful staff, and having a full-size kitchen was a big plus

the size of the room, the quiet room. big kitchen .nice bathroom. room 123! is the one to ask !

the room we had even had a kitchen with was surprisingly nice

there was always someone on reception up to 10pm and they were so helpful giving us late check out and storing our luggage

late check out

the kitchen was well equipped with every detail considered--dishwashing detergent, laundry detergent, dryer sheets, etc

accommodation, aimed at the business market but great for a family on the weekend as it had the kitchen which helped us prepare food for our little one

was superb, staff were very helpful, business lounge with printer on level 3 and there's a small gym with good equipment

disappointed that an hour 'late check out' request was not granted, however

it was so good bring able to come down to the bar in the evening and soak up the fabulous live music

location is great, but i knew that it would be because i’ve spent some time at the bar for live music

staff was super accommodating and were able to allow us an early check in

breakfast was very good, in the bar right next store. very good value.

i was sick and they allowed me to have a late check out which i really appreciate

good location , very friendly staff especially the cleaning and kitchen staff

as well as having a coffee machine in the room there was also tea and coffee in the foyer and breakfast was very good

clean, comfortable, helpful staff, good location downtown and good breakfast

the room was very comfortable and room service was always there to clean and replace things

staff were friendly and gave a late check out

fact the room cleaners didn t know we had a late check out and rudely asked when we were leaving

service from airport to hotel - room was spacious and comfortable bed - hotel allowed us a late check out at

i also didn't like no breakfast and felt cost of perkins was high

the room service was nice

amazing staff! made it really easy and even arranged a late check out for us.

need to make guests able to pay for the laundry card with a credit card or added into the hotel's bill rather than having to change the

laundry card doesn't accept coins

close to the eating precinct & park & has laundry facilities.

great fitness facilities next door and dark horse coffee shop is great too