we asked for a late check out & was told first hour was free and we had no problem paying for an extra 2 hours

loved the jacuzzi, bed was super comfy. they offered late check out.

our jacuzzi, the bed, the breakfast, the late check out option for an extra $35, the 24 hr gas station next door, cleanliness

they will tell you that you can do late check out until 12pm and will charge $10+tax after each hour

so easy to get to after a late flight with kids and they get to wake up and have the breakfast.

late check out arranged no problem

while we were still sleeping in the morning before even regular check out time, we did have a late check out

we had late check out and airport shuttle

was ok but when it come checking out i requested late check out because my friend she had flight in the afternoon

the staff is amazingly helpful the late check out time is nice

hotel offered late check out without us asking

convenience to airport, free breakfast and late check out time

gym equipment needs maintenance.

breakfast was standard, no variety, but something to get you going in the morning

big rooms with kitchenettes

she gave us a complimentary late check out as our train schedule was changed

cleaning staff was aware of late check out and did not disturb. excellent and too rare

came in on a very late flight at 5am and has to check out at 11

is not hd water in sink did not drain noisey from other guests in hallway room service plates in front of my door from

they offer shuttle to/from airport day and night

no late check out

able to get complimentary late check out

they are accommodating for early check in and late check out with out extra

front desk accommodated me with late checkout

staff gave me a early check in the shuttle service was great good location all in all had a nice rest before flying

very early check in and very late check out

s reception and breakfast staff they have allowed us for late check out

breakfast was good. the gym and the pool are well maintained.

disposable cutlery, plates and cups at breakfast. that’s a lot of garbage!

the breakfast variety was good, lots of options were always stocked even when it was very busy

we got an early check-in and late check out

the gym has equipment thats broken. the steam room did not work. so the facilities are poor.

was stated so on the booking website) he said

pool, hot tub,dry and wet sauna

the shuttle was easy to find and a smooth trip from the airport to

i called them they told me that i can have a late check out at 3pm and it will cost additional 25$

theres no free late check out

gave us a late check out which was nice. reception were very helpful.

we requested and got late check out

gave us late check out free

soaps, and the breakfast was fantastic. the late check out was a blessing

free shuttle easy check in late check out at request good breakfast

the staff kindly allowed us late check out which made our travel day much

staff helped with a late check out, holding my bags and a shower after checkout because my flight did not leave until

had expalonied i was needing the sleep as per the late check out and they put me next to the dumpster and it was garbage day in the am

was able to get a late check out as didn t get in until 1:00am

laundry facilities and gymnasium. breakfast basic but good. good shuttle service to airport.

location and has restaurants and bar on site , front desk always are exquisite helpful

pool was at hotel next door as well as the atm

the breakfast was perfect. the breakfast area was large, clean and open.

accommodated late check out exceptionally beyond expectation

would have liked a continental breakfast though

no room service & the in house bistro has limited hours!

location was excellent and we didn't have the opportunity to have breakfast for a short time

good restaurant and gym . good location

late check in at 4am, got late check out as much needed

beds, warm cookies, comfy duvet, bottled water, on site restaurant, close to the airport, late check out

also allowed us a late check

for late check out, left for breakfast and we were locked out of our room

we had requested late check in and late check out and it was accommodated without

efficient airport pick up and lots of good restaurants near by late check out was no hassle

airport shuttle. great staff. i tried to stuff the mattress in my suitcase but it wouldnt fit.

pool had a scum line around the surface where kids had written in it with

are not helpful,i called room service to send me a toothbrush,no one sent me anything

restaurant was good and check-in and dining staff were so friendly and patient with my kids

checked in after midnight and was instantly offered a late check out included breakfast was fantastic and fresh

this was late too

i will say though late check out at 3pm was really excellent i appreciated that

also the staff accommodated us with a late check out time

nice, friendly staff, late check out available and the best omelette i ve ever had at a hotel.

late check out

good price,good room service,late check out for moderate price

lots of noise from the bar and kids running around

my family loved the pool.

beds were super comfy, easy check in, great pool facilities

hotel is not flexible and not staff not ready to assist most times i couldn t get one hour late check out after spending 4

late check out and quiet floor.

room was on top floor, very quiet and clean. no issues when requesting late check out

location was excellent breakfast was wonderful

ich is normal for kids i guess) in the hallway after 10 pm

late check out wasn t available and we where hoping to hit the road a bit later

asked for a late check out, and got it with no question or complaint

late check out easily arranged

they let me have a late check out after a long flight

late check out was possible. washrooms in lobby were open-some other hotels they were closed...

so i arrange an extension to channel (one of the staff) for late check out

we had a late afternoon flight taking off from toronto international and the late check out helped us have

modern with big rooms and well equipped kitchen. you have everything what you need. inside pool.

amazing hotel great rooms clean and nice kitchen facilities with everything you need and more

it was real clean and very comfortable and the kids love the pool and breakfast was delicious..

we were there for a layover and we were even offered a late check out for free

good size tv .. comfy beds .. quiet .. late check out ..

asked for a late check out when i first arrived, and the lady at the front desk told me i could stay until 2 pm

great location, late check out time 12pm

very clean. great breakfast. late check out. shuttle on time.

was offered a late check out and it was appreciated but wasn’t needed since my onward flight was at 1300 the

having the pool to relax in was a nice feature

prompt and friendly service, on time shuttle, quiet and a very clean hotel.

friendly professional staff from the front desk to restaurant/bar to housekeeping etc

just the pool a bit small

comfy bed, large room, netflix, early check in and late check out

proximity to airport, late check out and shuttle

i asked for, and got, a late check out

inability to provide requested late check out as i checked in same day as check out date.

we were given the option of a late check out for 70 cad plus taxes

staff were friendly and gave a late check out

fact the room cleaners didn t know we had a late check out and rudely asked when we were leaving

service from airport to hotel - room was spacious and comfortable bed - hotel allowed us a late check out at

ter dinner it had gotten busy from the airport traffic) check in was quick, and loved that kids eat free there

shuttle service to airport and back is excellent

very little - not enough to me too oohh allowed a late check out to 2.00pm

front desk kindly gave me a late check out and all staff were really friendly

staff were brilliant, even offering a late check out when i told them about our stressful plane journey

highly advantageous for those arriving extremely late at night and simply needed a bed to sleep

convenience for west jet early check in

from staff on arrival and we were able to have a very late check out

the early morning front desk staff were wonderful and were able to accommodate a late check out

allowed for late check out when flight was cancelled

allowed us to have a late check out

we were allowed a late check out as we had an evening flight

the late check out option was available so we could check out at 1pm which was awesome

breakfast was good. there's was lots of healthy choices. you could make hot chocolate.

wished me a happy birthday and offered my kids complimentary birthday snack from the snack bar

jobert on the bar is such a joy, hard working very and always smiling

is an attendant at breakfast plus a sook making fresh cook egg the way you wanted it lots of choices and clean and

such a nice selection of food and available until 11 am, which is great when you have a late check out

the shuttle 24 hours and late check out

stay only, arrived late, staff excellent

our late arrival was accomodated by the shuttle service and the desk

was able to get a late check out which was much needed

to the airport; regular free shuttle; very friendly, helpful staff; i appreciated being given a late check out time when i said that my flight the following day wasn't until the afternoon; big

don't expect early check in or late check out

late check out, free shuttle service, comfortable bed

no late check out

they were kind enough to offer a late check out at noon and a shuttle to the airport

they helped me to have a late check out, were friendly, and helpful.

i would like a better gym

quicker shuttle pick up at the airport

i also liked that there was a free breakfast provided to us, and also the gym

manager went put of his way to help us find missing cell phone on another hotel's shuttle bus

but i called down to ask for a late check out

for a slightly late check out but was told cost was$50

location, great breakfast, staff very helpful with a bit of a late check out

he was so professional, respectful and helpful with us and our kids

the room service was prompt and excellent; the meals were very good

staffs were very friendly & allow me for late check out till 2pm

reception staff are very nice, we loved to be offer late check out for free

breakfast , rooms, checkout later and clean.

breakfast was great.

healthier options for breakfast (like natural yogurt, not always sugared and flavored) also the laundry service was not the best and some regular jeans came back shrunk

upon checkin we were offered a late check out - which was extremely helpful especially with travelling for that extended period of

airport shuttle to & from hotel, breakfast, late check out consideration, room facilities

they also gave us late check out at no extra cost

all facilities the shuttle service to and back from airport

the breakfast was great

to clean room a few times better early and late check out rates need to accommodate guests who have international schedules and need flexible

staff very thoughtfully accommodated a late check out as my flight was significantly delayed

front desk were accommodating; able to assist us with late check out request

we were disappointed about lack of room service breakfast

wifi cut out quite often

requested a late check out and got it no problem

and offered me late check out as i had an appointment

room was fine but with a late check out time very expensive

breakfast area is far too small to accommodate all residents if attending at the same time.

the food and the bar were excellent. the location of the property was also good.

late check out also indoor pool and jacuzzi also breakfast ok not greats 24 hours coffee and tea

got a late check out as flight is late and also an early check; was accommodated right

love the staff, the pool, the got tub, the breakfast so many options

breakfast was exceptional with bacon and turkey sausages available in addition to the usual fare

bed was extremely comfortable, spa bath in the room was nice but a little smaller than i was expecting, and the jets aren’t very