loved the yoga and fitness classes

the food is great, the pool and beach staff are always asking for drink orders which is great, and it’s a high-end

maybe some type of waterfall in the bar pool to stand under with cool water to cool off would have been nice

3 pools, 9 restaurants, super king beds, 24/7 room service, cafe - what is not to love, the taco bar was

the taco bar by the pool was great! love the set up of all the restaurants like a strip mall.

the gym

it was spotty at best and the rooms did not have wifi

we love the pool and the pizza/bar and italian restaurants

and the last surprise is paid wifi

kids had fun

there is a gym and spa on the property

kids were entertained

there is a gym and spa on the property

my elderly father had fallen ill and i asked for a late check out to have him rest a few hours longer before we left which was granted by the condo

the kitchen was well equipped except the coffee maker was only for 2 cups and we had a tough time

some of which include a kitchen with washer and dryer, additionally they have a well equipped gym also very nice if you want to keep your workout routine going

sister property, the flamingo, has an excellent gym

a lot of amenities at the property, well stocked gym, great food, excellent staff

the pools, the restaurants and quality of food, the gym, the gardens

if you aren't interested in that don't take a welcome breakfast

breakfast was good. buffet selection was good.

no, we like everything...the beach and pools are very close to the rooms.

awesome pool, private beach, daily fun activities and kids club

beach was the best part and ther masseuse luis miguel amazing lorenza breakfast wa the only food i enjoy and loved she makes the best eggs and

the overall size of the property, the pool area, beach

gym was adequate_ go early

fun fitness and dance programs

the fitness facility was nice

need to update the fitness center...need new sofa sleeper/couch...

room was great. loved all the pools and restaurants.

clean, lots of areas with activities geared to different groups - families, sports, quiet pool, etc

to name a couple, felix, the pool concierge, and jorge, a waiter at the pool and lemongrass restaurant, were outstanding

cleanliness, room with private pool

the waiter with the hat on the pool was very nice and attentive

the gym was good

food at breakfast buffet was luke warm at best-the only hot items were if you had an omelet or eggs

great breakfast, good variety

liked they had different pools: active noisy one, quiet adult only one and kids pool

pool was warm and comfortable to get into

the infinity pool was beautiful with great pool and bar service

t overly large), pool deck did a nice job spreading people out around a large area

best pool service of any all-inclusive

piaf (adult only) was our favorite restaurant, and lucca was second with kids (+) kids club was exceptional, rooms were clean, spectacular staff, gorgeous pool, loved the beach (-) out of 4 restaurants, 3 restaurants accepted kids under 12

piaf (adult only) was our favorite restaurant, and lucca was second with kids

clean. large pool

the rooftop was gorgeous with the pool and lounge chairs along with a gym and restaurant as well

facilities are new and spacious, from the lobby to the rooms to the rooftop pool & gym

wonderful rooftop pool with shade, several different heated pools and gym.

room was good. liked pool area and gym.

gym equipment - it's common for hotels to have a very small gym space, but this one had 5 cardio

the hotel is in a very good location with a nice place to run or just jog outside, rhe gym is very big, nice and clean

entertainment staff was great they kept the pool fun with activities but were great when you just wanted to relax

food was great. loved the pool and activities. italian & asian restaurants were our favorites!

and with lack of beach seats, the smoke that is coming from the pizza place is affecting the kids pool, too much noise of music at noon (difficult to sleep) and sometimes at night until 23:00

spa was great!

to the gym is paid separately (around eur 10 per visit) if you are not paying for the all inclusive (-) we had to purchase extra dessert and pay for the use of the gym even though we paid for the all inclusive price (-)did not like that the gym was an extra charge (-)mattresses and pillows on beds weren comfortable and need upgrading ,had to pay to use gym,hotel geared as vacation club(i guess i missed this when booking) (-)hated that the gym wasn't included in the price (+) not sure why they charge for gym - should be free (-) gym should be free, included in price (-)staff tried to put me in a studio when i paid for a 1 bedroom suite, had to pay extra to use the gym (-)have to pay 7$ for the gym

was no wifi in our building

a ground floor unit in cobo building, the patio looked over the parking lot

great resort for family as lots to entertain kids

poor wifi

rooms and gym

building is great - fantastic open lobby, great gym, quiet and nice, clean rooms

beautiful lobby and nice gym. the breakfast was good. friendly staff.

shuttle service and great breakfast

fantastic bar and dinner. delicious breakfast.

able to find room around the pool with few people arriving early to save a spot and not use until much later

music played at the pool was way to loud and spring breakers like

the food at the adult bar was probably the best part for me

even the adult only pool was accepting kids because it was the only one opened

the buffet was a bit shabby when it came to the options (dinner) i never had the chance to try breakfast or lunch

rooms, good little gym, nice pool for guests a part from waterpark, good price, close to

there is a pool and breakfast included - good value for money

add said water park it was included and breakfast but neither was included we had to paid extra for the three days and we only wanted to

the water park for the kids

the kids enjoyed the pools and shows at the water park

friendly, the location was super charming and the amenities like the spa, the pantry and the gym were really

the pools are so stunning, room was gorgeous, gym was perfect

the gym was great, and the service was also excellent

food service only drinks no room service towels were always mia near pool understaffed media luna bar 5/10 variety of food is

breakfast was satisfactory

the water needs to be pumped at a much greater volume from the inner pool to the ocean pool to prevent all the junk from collating at the beginning of the river

grounds, suites nice w/ great views, pools, bars

i really liked the fact i can have a double room with 2 bathrooms for me and my kids.

location is perfect, staff was really nice and the kids club was great for my girls

breakfast was absolutely wonderful.

gym, fabulous pool with a lovely rooftop terrace

extra comfy beds, awesome gym for a hotel

comfortable beds, great breakfast, nice pool and gym

used well appointed gym

gym friendly

staff were great, gym nice,

breakfast was delicious, there were many options to choose from

free breakfast is adequate, but restaurant service available if you want a heartier meal

rooms have coffee makers and there is a nice basic breakfast in the morning

the breakfast is wonderful with lots of choices

i also worked out at the gym which had perfect equipment

they also have a decent size gym if you want to burn off all the food and drinks

i was able to workout with a great gym facility best i ve seen at a resort

nice gym and spa area, although the jacuzzi did not work well

amazing pool on the beach. nice design. good gym. big lobby

for 10 pesos will take you to centro and the malecon

eas wall) , as well as a number of nearby gyms

gym facility not available

second was a main reason we booked this hotel was because it indicated it had a gym

with translation i wouldn t advertise the fitness centre, i work out all the time and the gym was horrible they didn t even have weights the food was not that great

good gym

restaurants were closed, not enough chairs at the pools, coffee bar is open until 10pm but stops serving coffee at noon (coffee is not good), activity maps were

lovely infinity pool with spectacular view of the pacific ocean

-: the spa is very very

breakfast is top notch, buffet you have a bit of everything highly recommend

the pool bar has very slow service

we did not try room service

good service frindly staff pool side service was good.

with amazing cesar, sofia the concierge was knowledgeable, bell boys were friendly and fast, pool waiter was quick and kept checking on us, the fancy restaurant off the beach was our highlight

pool and swim up bar are great

bed was so comfortable, the room so clean as well as the fitness centre and the swimming pool

staff was excellent. breakfast buffet very good. outdoor bar staff was excellent.

vendor, brought them back to hotel and they cut them open and scooped out coconut meat for my kids

great for family with kids, staff was always very attentive and food was absolutely amazing

i loved that it had water aerobics and pool games for kids and adults

also add, great gym facilities new and plenty of choices for my daily workout

is not enough staff in the pools, in the bar and the venazu restaurant for breakfast, the service is slow

did not think service at the main pool was on point

really the only suggestion is that you not allow people to claim space and chairs at the pool or beach by placing towels and other items then not returning for hours

staff, service, food, amazing rooms, the pool and the beach are stunning - perfect music and art set the vibe immediately - hands down

gym and swimming pool facilities were good

comfortable, good gym, descent pool

gym

such as check in , check out time, what the hotel had to offer such as breakfast, pool, gym etc

free shuttle downtown

the gym was always very quiet which was nice

it is especially suitable for families with kids aged between 5-12 as the kids club can literally keep the kids engaged almost the whole day

some of the areas around the pool can get a little messy

a/c in the restaurant a/c not working too well in our room pool & beach bar need extra serving stations and / or personnel check in /out line too

entertainment shows; proximity to massages and some shops; ready taxi service; beach access; pool options; dining options; and of course always awesome staff

the gym had only twoworking treadmills

is a smell in the gym ud83dude2cud83eudd15

gym bit sparse.

the gym smelled like mold. it was impossible to workout in there.

the gym is small but has a few good machines

their front of house were not helpful in anyway - 2 of them didnt' know where the fitness center was

and fresh food, then for in between snacks you could get sushi at the rooftop bar (w an infinity pool) and drip coffee/tea and fruit/cakes from a couple of smaller cafe kiosks

saul at the bar pool went over above and beyond for my daughter and myself

often with both hot and fresh food, then for in between snacks you could get sushi at the rooftop bar (w an infinity pool) and drip coffee/tea and fruit/cakes from a couple of smaller cafe kiosks

the bar was awesome we said suprise us and they made awesome drink that we couldn’t get enough

the gym was well equipped

i said before it is “adults only” but we saw kids in this area which was kind of confusing

we were also the only ones asked to not have our drinks in the pool while everyone else had them in their hands, and even floating in the water

pool, breakfast and lunch buffet at the hacienda.

had to wake up early to get chairs around pool. need more umbrellas.

the equipment in the gym was broken and there was mold on the gym walls the breakfast buffet was $30 canadian and gross

even when the gym was closed, we were able to use the gym at the hotel next door

pool, only kids pool open, food was not very original but good baking's, many equipment in the gym did not

no hot tub‘s on site or treadmills in the gym

however we could use the gym in the hotel next door as they are from the same chain

the water park for the kids was very enjoyable for them

family chose this all inclusive resort primarily for the newly installed kids water park and the location

staff was amazing! activities for kids was incredible. loved it!

swim up bar is fantastic and the food was great

i like the resort coffee shop and you had a stocked bar fridge which was a nice touch

nothing! i want to return so i can try the gym and business center next time, they look amazing!

i appreciated the fact there were water stations in the lobby, the gym, and by the pool

the room, the pool and the gym were my favorites. the view was incredibleud83eudd70

great location, great rooms, ocean view, gym, swimming pool.

super cozy, the breakfast was absolutely delicious and had a great variety, and the pool area and gym were awesome

the gym was hard to get to and you had to find a staff person to open the door and let you in

the the gym is a mess u can’t use your key to access because there is a control access and the person who

the gym, only 1/3 of the weight selector pin were available in the multi-gym rack

the gym was under construction and it didn’t give warning anywhere on the booking site

nice views, gym, spacious pools, great walking to malecon, good food, early a.m. coffee

clean, great activities for kids especially the day care all very secure

i loved hitting up the 24-hr coco cafe for my coffee everyday and my husband and kids had ice cream a couple times a day

it was still beautiful for walks and spotting sea creatures with my kids

kids' club was awesome, as were the staff who worked there

they said i have to pay extra for the kids

good gym

our kids had little ones, so the room service was a blessing

our kids had little ones, so the room service was a blessing

the breakfast buffet had everything that you could possibly want for breakfast

our kids had little ones, so the room service was a blessing

the layout, design, architecture, gym, spa, restaurants, views… all incredible

pools were excellent - so relaxing

plenty of shade for pools with easily accessible

the swimming pool at the top terrace and the quality of the service of the people was amazing and always taking

they have staff working 24 hours to make sure everything is clean from the pool to the restaurants

the gym was spacious and good, only 4 people every hour by reservation due to social distancing

great gym

lots of things to do at the resort, beach, pool, gym, tennis.

i enjoyed the gym and the walking spaces very much

we used the gym regularly, and it is in great condition with plenty of equipment

my partner enjoyed the gym facilities

the gym needed some work and there was construction next door

size of the resort, ocean facing rooms, gym, staff, pool aerobics, cafe breakfast and salad bar,

good gym and spa too

very good staff, very good location, by the beach. good food, good gym but it can be bigger

they also have a really nice gym

* their only open bar closed at 11pm *their gym was sub-par, broken equipment, and not open during the hours it indicated it was open

the gym was fine but the equipment could use some work and perhaps a couple of different machines

lack of sunbeds available at the pool.

for the price you get three meals, pool snacks, drinks and a nice room

fitness centre: pool

excellent location. friendly staff. very clean. pool area clean and relaxing.

no breakfast offered.

breakfast could be improved

breakfast was simple, could be nicer with only a little effort.

the specialty restaurants were good. gym was good. beds were comfortable..

it needs a bigger pool

were very disappointed that our grandkids ages 9-15 weren’t allowed in the italian restaurant

very clean and spacious, preferred upgrades worth it, beautiful location, and lively pool area

spa prices were high and it was very loud until 3 am because of the acoustics of the hotel