my room was a little loud due to proximity the pool

breakfast buffet was killer

the food was underwhelming, and if you stay for only 1 night, you only get two meals (dinner and breakfast) since you check in after lunch ends

shout out to kaomi at the front desk for being kind and welcoming, and ivan out at the beach bar for mixing some mean margaritas

is also next to nothing to do during except sit at the pool or beach, good luck keeping your kids entertained

gym was adequate_ go early

loved the yoga and fitness classes

need to supply a few rubber mats around the pool area especially

the mini bar had 4 opened drinks still in there and hadn't been restocked

maybe some type of waterfall in the bar pool to stand under with cool water to cool off would have been nice

the taco bar by the pool was great! love the set up of all the restaurants like a strip mall.

the fitness facility was nice

fun fitness and dance programs

need to update the fitness center...need new sofa sleeper/couch...

clean, lots of areas with activities geared to different groups - families, sports, quiet pool, etc

rooms were comfortable, entertainment was overall very good with shows geared for kids and adults

the gym

with a special compliment to ana our housekeeper who was meticulous, gracious and helpful, to the pool consierge, regee, who was fantastic, funny and wonderful with assisting us on finding poolside

nice pool and beach area. great breakfast buffet. nice evening entertainment. friendly staff

pool chairs were always taken with towels, even though there was only 15-20 people in the pool.

throughout was impressive; my room was always impeccably tidied, nice amenities, great wifi

there is a gym and spa on the property

i preferred this hotel pool and beach set up over the riu palace next door

the kitchen was well equipped except the coffee maker was only for 2 cups and we had a tough time

kids were entertained

my elderly father had fallen ill and i asked for a late check out to have him rest a few hours longer before we left which was granted by the condo

a lot of amenities at the property, well stocked gym, great food, excellent staff

sister property, the flamingo, has an excellent gym

the pools, the restaurants and quality of food, the gym, the gardens

some of which include a kitchen with washer and dryer, additionally they have a well equipped gym also very nice if you want to keep your workout routine going

loved the fact they have open and free wifi in the

to name a couple, felix, the pool concierge, and jorge, a waiter at the pool and lemongrass restaurant, were outstanding

cleanliness, room with private pool

the waiter with the hat on the pool was very nice and attentive

the gym was good

food at breakfast buffet was luke warm at best-the only hot items were if you had an omelet or eggs

great breakfast, good variety

liked they had different pools: active noisy one, quiet adult only one and kids pool

pool was warm and comfortable to get into

the infinity pool was beautiful with great pool and bar service

t overly large), pool deck did a nice job spreading people out around a large area

best pool service of any all-inclusive

piaf (adult only) was our favorite restaurant, and lucca was second with kids (+) kids club was exceptional, rooms were clean, spectacular staff, gorgeous pool, loved the beach (-) out of 4 restaurants, 3 restaurants accepted kids under 12

piaf (adult only) was our favorite restaurant, and lucca was second with kids

clean. large pool

the rooftop was gorgeous with the pool and lounge chairs along with a gym and restaurant as well

facilities are new and spacious, from the lobby to the rooms to the rooftop pool & gym

wonderful rooftop pool with shade, several different heated pools and gym.

room was good. liked pool area and gym.

gym equipment - it's common for hotels to have a very small gym space, but this one had 5 cardio

the hotel is in a very good location with a nice place to run or just jog outside, rhe gym is very big, nice and clean

entertainment staff was great they kept the pool fun with activities but were great when you just wanted to relax

food was great. loved the pool and activities. italian & asian restaurants were our favorites!

and with lack of beach seats, the smoke that is coming from the pizza place is affecting the kids pool, too much noise of music at noon (difficult to sleep) and sometimes at night until 23:00

spa was great!

to the gym is paid separately (around eur 10 per visit) if you are not paying for the all inclusive (-) we had to purchase extra dessert and pay for the use of the gym even though we paid for the all inclusive price (-)did not like that the gym was an extra charge (-)mattresses and pillows on beds weren comfortable and need upgrading ,had to pay to use gym,hotel geared as vacation club(i guess i missed this when booking) (-)hated that the gym wasn't included in the price (+) not sure why they charge for gym - should be free (-) gym should be free, included in price (-)staff tried to put me in a studio when i paid for a 1 bedroom suite, had to pay extra to use the gym (-)have to pay 7$ for the gym

was no wifi in our building

a ground floor unit in cobo building, the patio looked over the parking lot

great resort for family as lots to entertain kids

poor wifi

rooms and gym

building is great - fantastic open lobby, great gym, quiet and nice, clean rooms

beautiful lobby and nice gym. the breakfast was good. friendly staff.

shuttle service and great breakfast

fantastic bar and dinner. delicious breakfast.

rooms, good little gym, nice pool for guests a part from waterpark, good price, close to

the metal fence around the pool with distant entrance was a major

a great vacation spot if u have kids my daughter loves everything about it

breakfast included

free access to water park

some of our favorite staff still working there; argentina at the restaurant, joaquin at the pool bar and a couple of the shuttle drivers

so there was 1 option at buffet and on menus for me each meal so i had to eat the same meal for breakfast, and the same meal for lunch each day

hear the birds chirping and it was relatively quiet and not overrun with too many guests or loud kids

the bed was very comfortable, big room and the pool and snack bar were perfect

breakfast was very little, food was hit and miss and we struggled with language barrier

friendly, the location was super charming and the amenities like the spa, the pantry and the gym were really

the pools are so stunning, room was gorgeous, gym was perfect

the gym was great, and the service was also excellent

food service only drinks no room service towels were always mia near pool understaffed media luna bar 5/10 variety of food is

breakfast was satisfactory

the water needs to be pumped at a much greater volume from the inner pool to the ocean pool to prevent all the junk from collating at the beginning of the river

grounds, suites nice w/ great views, pools, bars

i really liked the fact i can have a double room with 2 bathrooms for me and my kids.

location is perfect, staff was really nice and the kids club was great for my girls

breakfast was absolutely wonderful.

gym, fabulous pool with a lovely rooftop terrace

extra comfy beds, awesome gym for a hotel

comfortable beds, great breakfast, nice pool and gym

used well appointed gym

gym friendly

staff were great, gym nice,

breakfast was delicious, there were many options to choose from

free breakfast is adequate, but restaurant service available if you want a heartier meal

rooms have coffee makers and there is a nice basic breakfast in the morning

the breakfast is wonderful with lots of choices

i also worked out at the gym which had perfect equipment

they also have a decent size gym if you want to burn off all the food and drinks

i was able to workout with a great gym facility best i ve seen at a resort

nice gym and spa area, although the jacuzzi did not work well

amazing pool on the beach. nice design. good gym. big lobby

for 10 pesos will take you to centro and the malecon

eas wall) , as well as a number of nearby gyms

gym facility not available

second was a main reason we booked this hotel was because it indicated it had a gym

with translation i wouldn t advertise the fitness centre, i work out all the time and the gym was horrible they didn t even have weights the food was not that great

we did not try room service

love the pools, of which there are several as well as use of the adjoining hotel s pool

from 3 to 4 pm they have happy hour at the pool bar where a selection of drinks is priced two for one

was nice having starbucks coffee at the lobby and the girl at the bar was incredibly nice

the pool bar has very slow service

bed was so comfortable, the room so clean as well as the fitness centre and the swimming pool

it should have an adult pool with live music, it was really quiet at the pools.

most of the staff was nice, the location is spectacular and the kids loved the pool area.

love the pools, spa breakfast at el palmer’s every morning and how the workers constantly working to keep the

staff was amazing--reception and restaurant and room service

good gym

quality of the food in a la carte restaurants was good excellent breakfast

lovely infinity pool with spectacular view of the pacific ocean

-: the spa is very very

infinity pool fabulous

such as check in , check out time, what the hotel had to offer such as breakfast, pool, gym etc

gym

comfortable, good gym, descent pool

gym and swimming pool facilities were good

breakfast was great and free

the gym was always very quiet which was nice

reservations on the restaurants and room service are included in the package

loved the kids area

awesome kid pool that my daughter did not want to leave even when she got cold

different story on the breakfast though

also add, great gym facilities new and plenty of choices for my daily workout

did not think service at the main pool was on point

been making it a priority to hire highly trained staff and improve their amenities, restaurants, spa services, etc

staff, service, food, amazing rooms, the pool and the beach are stunning - perfect music and art set the vibe immediately - hands down

the decor , the details , the food , the fabulous breakfast buffet , the beach ....

the gym had only twoworking treadmills

is a smell in the gym ud83dude2cud83eudd15

gym bit sparse.

the gym smelled like mold. it was impossible to workout in there.

the gym is small but has a few good machines

their front of house were not helpful in anyway - 2 of them didnt' know where the fitness center was

and fresh food, then for in between snacks you could get sushi at the rooftop bar (w an infinity pool) and drip coffee/tea and fruit/cakes from a couple of smaller cafe kiosks

saul at the bar pool went over above and beyond for my daughter and myself

often with both hot and fresh food, then for in between snacks you could get sushi at the rooftop bar (w an infinity pool) and drip coffee/tea and fruit/cakes from a couple of smaller cafe kiosks

the bar was awesome we said suprise us and they made awesome drink that we couldn’t get enough

the gym was well equipped

i said before it is “adults only” but we saw kids in this area which was kind of confusing

we were also the only ones asked to not have our drinks in the pool while everyone else had them in their hands, and even floating in the water

pool, breakfast and lunch buffet at the hacienda.

had to wake up early to get chairs around pool. need more umbrellas.

the equipment in the gym was broken and there was mold on the gym walls the breakfast buffet was $30 canadian and gross

even when the gym was closed, we were able to use the gym at the hotel next door

pool, only kids pool open, food was not very original but good baking's, many equipment in the gym did not

no hot tub‘s on site or treadmills in the gym

however we could use the gym in the hotel next door as they are from the same chain

the water park for the kids was very enjoyable for them

family chose this all inclusive resort primarily for the newly installed kids water park and the location

staff was amazing! activities for kids was incredible. loved it!

swim up bar is fantastic and the food was great

i like the resort coffee shop and you had a stocked bar fridge which was a nice touch

nothing! i want to return so i can try the gym and business center next time, they look amazing!

i appreciated the fact there were water stations in the lobby, the gym, and by the pool

the room, the pool and the gym were my favorites. the view was incredibleud83eudd70

great location, great rooms, ocean view, gym, swimming pool.

super cozy, the breakfast was absolutely delicious and had a great variety, and the pool area and gym were awesome

the gym was hard to get to and you had to find a staff person to open the door and let you in

the the gym is a mess u can’t use your key to access because there is a control access and the person who

the gym, only 1/3 of the weight selector pin were available in the multi-gym rack

the gym was under construction and it didn’t give warning anywhere on the booking site

nice views, gym, spacious pools, great walking to malecon, good food, early a.m. coffee

good gym

only thing was the main pool closed later at 9 pm and the adult pool closed at 6pm

didn t like making reservations for dinner and slow cold room service

the bartender at the swim up bar was great too

wifi, superp service, staff are great hosts, beautiful place for having breakfast

the water park is great

food and amenities for my kids.

just more attendance in kids area at the balinesa area.

i loved hitting up the 24-hr coco cafe for my coffee everyday and my husband and kids had ice cream a couple times a day

they said i have to pay extra for the kids

good gym and spa too

size of the resort, ocean facing rooms, gym, staff, pool aerobics, cafe breakfast and salad bar,

my partner enjoyed the gym facilities

the gym needed some work and there was construction next door

very good staff, very good location, by the beach. good food, good gym but it can be bigger

the gym was fine but the equipment could use some work and perhaps a couple of different machines

they also have a really nice gym

* their only open bar closed at 11pm *their gym was sub-par, broken equipment, and not open during the hours it indicated it was open

our daughter loved the pool and kids club

kids in the pool throwing food, wearing clothes

fitness centre: pool

spacious room with kitchen amenities and close to everything a traveler may want or need in puerto vallarta

breakfast is good but isn't not a big meal

location in the city, polite staff, clean rooms and a nice swimming pool and terrace on the top

pool for the kids

the specialty restaurants were good. gym was good. beds were comfortable..

breakfast buffet have the same food everyday

breakfast buffet was good with lots of options beach access was easy pools were nice

the property itself is gorgeous, breakfast is great, staff is attentive.

main buffet was good for breakfast but poor for lunch and dinner

the layout, design, architecture, gym, spa, restaurants, views… all incredible

at the end the guy gave us our two rooms near by the sea and with at least swimming pool view and sea view

we were looking for an adults only but secrets shares facilities with dreams which is crowded of kids

she booked us a cabana, a romantic diner for two and spa and massage

the spa was exceptional as well

lots of things to do at the resort, beach, pool, gym, tennis.

great gym

i enjoyed the gym and the walking spaces very much

the gym was spacious and good, only 4 people every hour by reservation due to social distancing

the trees maybe or zumba exercise class one morning for individuals who may not want to go in the gym