building is great - fantastic open lobby, great gym, quiet and nice, clean rooms

rooms and gym

beautiful lobby and nice gym. the breakfast was good. friendly staff.

breakfast was good, just wish they fixed sausage or bacon sometime, it was just ham everyday

clean, very comfortable, nice staff. breakfast has many options, late check out time, nice pool.

rooms, good little gym, nice pool for guests a part from waterpark, good price, close to

add said water park it was included and breakfast but neither was included we had to paid extra for the three days and we only wanted to

there is a pool and breakfast included - good value for money

breakfast was late in starting- after 8:00

the kids enjoyed the pools and shows at the water park

the gym was good

location right on the beach, with multiple pools, including a quiet “no kids” pool which we found relaxing

the food at the buffet, breakfast and dinner was luke warm--italian night at the buffet was an embarrassment, with little

spa service was good

the activities are limited , the mini golf course is in terrible shape, the arcade is virtually impossible to set and start independently

to name a couple, felix, the pool concierge, and jorge, a waiter at the pool and lemongrass restaurant, were outstanding

cleanliness, room with private pool

the waiter with the hat on the pool was very nice and attentive

clean. large pool

pool staff were excellent

out of 4 restaurants, 3 restaurants accepted kids under 12

the infinity pool was beautiful with great pool and bar service

the only adult pool is an oversized hot tub that is too hot to spend much time in on warm days

ogie boarding family fun

the gym is decent, though there's no water station available

rooftop area, adults only, nice gym and convenient restaurant and great quality drinks

the rooftop was gorgeous with the pool and lounge chairs along with a gym and restaurant as well

wonderful rooftop pool with shade, several different heated pools and gym.

room was good. liked pool area and gym.

fun fitness and dance programs

need to update the fitness center...need new sofa sleeper/couch...

the fitness facility was nice

kids pool was closed, no prior notice & they knew we were coming with kids

needs to be done about the slippery tiles in the pool area

the hotel is in a very good location with a nice place to run or just jog outside, rhe gym is very big, nice and clean

the kids club is a great option for the children, they have a lot of fun there

service in the restaurants is very slow so clean out the mini bar snacks before you go if you’re very hungry

all the restrooms are super clean, the service is amazong, the pools are very nice and big, kids areas are very nice, brazilian restaurant is amazing

the hotel pool is great

there was a lot of birds living on the tile roof and they would poop in the pool everyday

beach was the best part and ther masseuse luis miguel amazing lorenza breakfast wa the only food i enjoy and loved she makes the best eggs and

it was great for kids. staff was really friendly

is also next to nothing to do during except sit at the pool or beach, good luck keeping your kids entertained

family favourite . quiet resort , great for young kids no loud parties until 12 am

gym was adequate_ go early

to the gym is paid separately (around eur 10 per visit) if you are not paying for the all inclusive (-) we had to purchase extra dessert and pay for the use of the gym even though we paid for the all inclusive price (-)did not like that the gym was an extra charge (-)mattresses and pillows on beds weren comfortable and need upgrading ,had to pay to use gym,hotel geared as vacation club(i guess i missed this when booking) (-)hated that the gym wasn't included in the price (+) not sure why they charge for gym - should be free (-) gym should be free, included in price (-)staff tried to put me in a studio when i paid for a 1 bedroom suite, had to pay extra to use the gym (-)have to pay 7$ for the gym

great service by the pool and on the beach

breakfast was adequate at the buffet tulum

beach was super good for little kids with nice waves for boogey boarding

wifi could be better in the room but that s not why i m hear

gym friendly

gym, fabulous pool with a lovely rooftop terrace

the gym has lots of equipment and great view

pool, sunning deck, spa, fitness gym perfect size overlooking mountains

comfortable beds, great breakfast, nice pool and gym

staff were great, gym nice,

the breakfast is wonderful with lots of choices

nice pool are overlookng golf course with lots of loungers

great spot close to the marina and walking distance to the airport, nice pool and fast wifi

location and early check in!

loved the yoga and fitness classes

lots of chairs around the pool and easy beach access

it would be nice to have an adults only pool area and restrooms near the pool.

the taco bar by the pool was great! love the set up of all the restaurants like a strip mall.

the mini bar had 4 opened drinks still in there and hadn't been restocked

the gym

amazing pool

great service kids friendly and great food and staff

nice pool and beach area. great breakfast buffet. nice evening entertainment. friendly staff

& well-kept grounds, the swimming pool was large and great for families, and access to the beach was convenient

some of which include a kitchen with washer and dryer, additionally they have a well equipped gym also very nice if you want to keep your workout routine going

a lot of amenities at the property, well stocked gym, great food, excellent staff

the pools, the restaurants and quality of food, the gym, the gardens

sister property, the flamingo, has an excellent gym

the lack of ability for kids to

there is a gym and spa on the property

the kitchen was well equipped except the coffee maker was only for 2 cups and we had a tough time

kids were entertained

there is a gym and spa on the property

full kitchen and super market 8 minute drive away

breakfast was absolutely wonderful.

kids club activities were non-existent

nice food, nice pool

the pools are unkept my daughter cut her foot open on broken tile

location is perfect, staff was really nice and the kids club was great for my girls

gym facility not available

there is also something like a gym, but non of the equipments are working

second was a main reason we booked this hotel was because it indicated it had a gym

eas wall) , as well as a number of nearby gyms

for 10 pesos will take you to centro and the malecon

nice gym and spa area, although the jacuzzi did not work well

force to wear a mask at the gym, only cardiovascular machines you are not

amazing pool on the beach. nice design. good gym. big lobby

resort facilities were great - from the spa, gym and restaurants - it was excellent

they also have a decent size gym if you want to burn off all the food and drinks

starbucks in lobby as well as a small mini market and on site laundry

was nice having starbucks coffee at the lobby and the girl at the bar was incredibly nice

pool and swim up bar are great

erly busy) and the drinks are mostly juice.

with amazing cesar, sofia the concierge was knowledgeable, bell boys were friendly and fast, pool waiter was quick and kept checking on us, the fancy restaurant off the beach was our highlight

bed was so comfortable, the room so clean as well as the fitness centre and the swimming pool

pool the view

spa price to expensive, no night entertainment.

beautiful, great pool, beach, staff was amazing

kids club was closed, spa was closed, construction. wish there was a kids area in the pool.

comfortable, good gym, descent pool

such as check in , check out time, what the hotel had to offer such as breakfast, pool, gym etc

gym

gym and swimming pool facilities were good

clean, quiet service of shuttle

the gym was always very quiet which was nice

i like the breakfast buffet, drinks, snack bars, pools and the tv on the room.

kids had their own buffet at a height they could easily reach and food they liked

the kid pool, family pool. activities were fun overall everything was great

the closing schedule of the pool, it was a bit early being an only adults resort, but it is probably for safety reasons, since

the gym is small but has a few good machines

the gym smelled like mold. it was impossible to workout in there.

they have a large tennis court and a gym on site

gym bit sparse.

the gym had only twoworking treadmills

their front of house were not helpful in anyway - 2 of them didnt' know where the fitness center was

they didn't cause problems, but there are already people jockeying for spots close to the pool and then you had to see minors with lounge chairs while you have to sit under the bar area

and fresh food, then for in between snacks you could get sushi at the rooftop bar (w an infinity pool) and drip coffee/tea and fruit/cakes from a couple of smaller cafe kiosks

often with both hot and fresh food, then for in between snacks you could get sushi at the rooftop bar (w an infinity pool) and drip coffee/tea and fruit/cakes from a couple of smaller cafe kiosks

side said no children allowed, yet we still had to deal with some children at breakfast and the pool areas

the gym was well equipped

i said before it is adults only but we saw kids in this area which was kind of confusing

more different style of breakfast

lovely pool, great variety of food

the adults only pools were nice

food was not so good. gym was terrible and no elevator yet in new building.

gym needs to be upgraded

the gym was terrible

however we could use the gym in the hotel next door as they are from the same chain

the equipment in the gym was broken and there was mold on the gym walls the breakfast buffet was $30 canadian and gross

swim up bar is fantastic and the food was great

the water park for the kids was very enjoyable for them

the “rules” they have for the pool and kid area are so stupid they sell floaties but the kids can’t wear them to the pool or kids area

liked the kids pool area, friendly staff, food was okay, and the location of the hotel

com and a partial refund from the hotel for the additional money paid for my kids)

the gym wasn t impressive to be honest, but not what i picked it for

nice gym

the room, the pool and the gym were my favorites. the view was incredibleud83eudd70

nothing! i want to return so i can try the gym and business center next time, they look amazing!

super cozy, the breakfast was absolutely delicious and had a great variety, and the pool area and gym were awesome

nice views, gym, spacious pools, great walking to malecon, good food, early a.m. coffee

the the gym is a mess u can’t use your key to access because there is a control access and the person who

the gym was hard to get to and you had to find a staff person to open the door and let you in

the gym was under construction and it didn’t give warning anywhere on the booking site

the gym, only 1/3 of the weight selector pin were available in the multi-gym rack

good gym

all inclusive really meant all inclusive, including room service

wifi, superp service, staff are great hosts, beautiful place for having breakfast (in front of a (+)the view from my room, the chula vista breakfast buffet, wifi (-)wifi is not good (-)wifi - terrible everywhere on premises, inside or outside (-)noisy entertainment; not much peace - the beach area is crowded, the beach beds not comfortable - wifi does not work anywhere apart from lobby (really

breakfast had excellent choices

my 3 kids and my sister and i had a wonderful time

the gym needed some work and there was construction next door

size of the resort, ocean facing rooms, gym, staff, pool aerobics, cafe breakfast and salad bar,

very good staff, very good location, by the beach. good food, good gym but it can be bigger

good gym and spa too

my partner enjoyed the gym facilities

the gym was fine but the equipment could use some work and perhaps a couple of different machines

they also have a really nice gym

* their only open bar closed at 11pm *their gym was sub-par, broken equipment, and not open during the hours it indicated it was open

tons of kids running around

weather was cool while we visited, and the pool was chilly most days

fitness centre: pool

pool for the kids

location in the city, polite staff, clean rooms and a nice swimming pool and terrace on the top

rooftop pool, sitting areas, staff

excellent location. friendly staff. very clean. pool area clean and relaxing.

the specialty restaurants were good. gym was good. beds were comfortable..

the swim up pool was always

the breakfast was okay, not much of a breakfast eater.

our pool waiter carlos was amazing and jessie was also super great

the spa was very overpriced

room was spacious; gym was amazing; breakfast buffet had so many options

pros: rooms are service were exceptional; beach access; beautiful 2 pools; great restaurants and food; walking access to downtown and local restaurants cons: i've

room is quite spacious, amazing view, great pool service.

large pool areas

excellent pools and pool animation

room was clean gym was fantastic super high tech with everything beach was nice

friendly staff, confortable beds, best hotel gym, clean and large pool also liked the pool towels overall great experience

the restaurants weren t very good within the resort, the gym wasn t adequately equipped, allowing smoking basically

little neighborhood across the street for some local eats, laundry, etc

to upgrade at dinner or a drink in other stays all inclusive is all inclusive there a fee for room service for delivery could do better with times restaurants are available to dine at along