the pool service

same restaurant for breakfast and dinner and a beach bar open for lunch

the breakfast was good

we had to eat there for breakfast, lunch and dinner

the bartender in the blue sky bar was great and also the servers at the private beach

friendly, the location was super charming and the amenities like the spa, the pantry and the gym were really

the pools are so stunning, room was gorgeous, gym was perfect

the gym was great, and the service was also excellent

loved the beach club and the food at the beach club and pool bar

place to spend holidays with small kids

good gym

girl at the breakfast restaurant, i think her name is paola was always super rude and made every meal a

-: the spa is very very

quality of the food in a la carte restaurants was good excellent breakfast

great bar tender.

also add, great gym facilities new and plenty of choices for my daily workout

staff, service, food, amazing rooms, the pool and the beach are stunning - perfect music and art set the vibe immediately - hands down

we had to go to the bar for our own drinks 2 days in a row

the somewhat too loud music at the pool ...

beautiful rooms, beach, pool

one of my new favourite places and definitely for my kids too

clean, great activities for kids especially the day care all very secure

restaurant was bad, the pool outside our room wasn’t maintained enough and there were always kids in the adults only

beautiful spa with a cold dip and giant relaxation area

food and amenities for my kids.

the layout, design, architecture, gym, spa, restaurants, views… all incredible

at the end the guy gave us our two rooms near by the sea and with at least swimming pool view and sea view

wasn’t actually “adults only” my room wasn’t clean upon arrival food was terrible most of the time drinks were

the spa was exceptional as well

the swimming pool at the top terrace and the quality of the service of the people was amazing and always taking

the gym was spacious and good, only 4 people every hour by reservation due to social distancing

great gym

i enjoyed the gym and the walking spaces very much

lots of things to do at the resort, beach, pool, gym, tennis.

the trees maybe or zumba exercise class one morning for individuals who may not want to go in the gym

there is a gym and spa on the property

the kitchen was well equipped except the coffee maker was only for 2 cups and we had a tough time

there is a gym and spa on the property

i preferred this hotel pool and beach set up over the riu palace next door

my elderly father had fallen ill and i asked for a late check out to have him rest a few hours longer before we left which was granted by the condo

a lot of amenities at the property, well stocked gym, great food, excellent staff

sister property, the flamingo, has an excellent gym

the pools, the restaurants and quality of food, the gym, the gardens

some of which include a kitchen with washer and dryer, additionally they have a well equipped gym also very nice if you want to keep your workout routine going

found the wifi lacking

the gym

kids had fun

& well-kept grounds, the swimming pool was large and great for families, and access to the beach was convenient

and the last surprise is paid wifi

nice pool and beach area. great breakfast buffet. nice evening entertainment. friendly staff

loved the yoga and fitness classes

lots of chairs around the pool and easy beach access

3 pools, 9 restaurants, super king beds, 24/7 room service, cafe - what is not to love, the taco bar was

polo the pool bartender was great

the mini bar had 4 opened drinks still in there and hadn't been restocked

to deal with the unsanitary environment caused by large flocks of birds landing the roofs, snack bar, and restaurants of the resort, eating off plates that were left unattended and pooping

i enjoyed the pool exercise classes

the food was underwhelming, and if you stay for only 1 night, you only get two meals (dinner and breakfast) since you check in after lunch ends

the big signs about 'do not reserve sun beds if you are not in the pool' meant nothing, there is a point in the day where people is having a meal in the restaurant

shout out to kaomi at the front desk for being kind and welcoming, and ivan out at the beach bar for mixing some mean margaritas

gym was adequate_ go early

fun fitness and dance programs

the fitness facility was nice

need to update the fitness center...need new sofa sleeper/couch...

was no pool party or club (pacha) available while we were there because of the riu jalisco hotel being

rooms were comfortable, entertainment was overall very good with shows geared for kids and adults

to name a couple, felix, the pool concierge, and jorge, a waiter at the pool and lemongrass restaurant, were outstanding

cleanliness, room with private pool

the waiter with the hat on the pool was very nice and attentive

the gym was good

maintenance is done ongoing and the kids pool was down most of our stay but it was excellent when it was

very good food. heated pool.

some of the kids club facilities really need addressing too

kids stuff

ogie boarding family fun

piaf (adult only) was our favorite restaurant, and lucca was second with kids

t overly large), pool deck did a nice job spreading people out around a large area

the infinity pool was beautiful with great pool and bar service

piaf (adult only) was our favorite restaurant, and lucca was second with kids (+) kids club was exceptional, rooms were clean, spectacular staff, gorgeous pool, loved the beach (-) out of 4 restaurants, 3 restaurants accepted kids under 12

clean. large pool

plunge pools & hot tubs, gym, and lots of sun beds and relaxing places around the pool

the gym is decent, though there's no water station available

wonderful rooftop pool with shade, several different heated pools and gym.

had the breakfast buffet and it was really good there is a beautiful pool deck, gym and patio with lots of pools and a hot tub

facilities are new and spacious, from the lobby to the rooms to the rooftop pool & gym

the hotel is in a very good location with a nice place to run or just jog outside, rhe gym is very big, nice and clean

overall very good, the beach front,pool, restaurant (s) bar all very good

and with lack of beach seats, the smoke that is coming from the pizza place is affecting the kids pool, too much noise of music at noon (difficult to sleep) and sometimes at night until 23:00

restaurant hours were not too convenient compared to bar

breakfast was great at the market and the open air italian restaurant ciao

location bad beaches cold pools poor gym

spa very good

12 hours this caused confusion, no the best response to needs, for instance, there was only one room service waiter for the entire hotel

grounds, great staff in kids club (but they charge hourly) and staff at beach and restaurants

elieve this was just for a private wedding group) that the codex

to the gym is paid separately (around eur 10 per visit) if you are not paying for the all inclusive (-) we had to purchase extra dessert and pay for the use of the gym even though we paid for the all inclusive price (-)did not like that the gym was an extra charge (-)mattresses and pillows on beds weren comfortable and need upgrading ,had to pay to use gym,hotel geared as vacation club(i guess i missed this when booking) (-)hated that the gym wasn't included in the price (+) not sure why they charge for gym - should be free (-) gym should be free, included in price (-)staff tried to put me in a studio when i paid for a 1 bedroom suite, had to pay extra to use the gym (-)have to pay 7$ for the gym

complex was excellent and the shuttle service to golf course and playa royale was outstanding, especially vincent , the shuttle driver the seafood

was not as good as i thought, and not open late, room service was like 2 hours wait and was cold and fries tasted

beach was super good for little kids with nice waves for boogey boarding

our kids had a gorgeous room though

the gym is mega small with nothing on it really

it has two pools, small gym, spa and the best staff

there is a small gym that has enough to get a quick workout in, but we preferred a run or walk on the beach

the food is spectacular and the restaurant area is very good, the gym is basic but it does its job, it just doesn't have a treadmill

from gary at the top deck pool yo the wonderful and personable karen at the front desk, wow

building is great - fantastic open lobby, great gym, quiet and nice, clean rooms

beautiful lobby and nice gym. the breakfast was good. friendly staff.

rooms and gym

breakfast was awesome, it was the best i have ever seen in any hotel so far

the breakfast served was always warm and carefully curated on display

rooms, good little gym, nice pool for guests a part from waterpark, good price, close to

the kids enjoyed the pools and shows at the water park

bed comfy. blackout curtains. water park wonderful! dinner was delicious.

liked. michael pool side bar service, cleaning staff

the water park is amazing and the dolphins were exceptional

they also have a nice outdoor lounge area with complimentary coffee tea and snacks and a gym area too

lots of space, nice terrace in the jungle. has a gym and a pool. free tea, coffee and water.

i enjoyed relaxing by the pool, utilizing the outdoor gym, and the coworking space

there's no other real place to hang out except the kitchen

the 3 kids were in tight quarters, but nonetheless loved the hotel

gorgeous room, amazing service and the pool and gym were excellent

and the facilities were lovely (i really enjoyed the heated pool, hot tub & gym upstairs)

we also loved the pool and enclosed rooftop gym

bed was super comfy, there's a well equipped gym upstairs, and the kitchen has everything you need to cook for yourself (although we didn't use

there was a gym we used most days that was also perfect if you’re wanting to get in a little extra cardio and

was a beautiful hotel with wonderful garden and swimming pool

pool is nice, and the grounds are cute and clean

can't wait to see the new pool/

the landscaping and greenery throughout the hotel and pool area were beautiful as well

did not have a pool , but you are very close to beach . just a minute walk.

location, pool, concept, music instruments.

beautiful property, well maintained rooms and accommodated early check in

what really stood out was the stunning rooftop pool with incredible views of the town and ocean – a perfect spot for watching sunsets

when i came back after the retreat with a friend in tow, alex gave us towels for the pool and then brought my bags up himself once my room was ready

amenities: the rooftop pool is the highlight of the property—perfect temperature and never felt crowded