comfortable beds, great breakfast, nice pool and gym

used well appointed gym

the gym has lots of equipment and great view

gym, fabulous pool with a lovely rooftop terrace

there were no clean towels in the gym

staff were great, gym nice,

breakfast was good if you are not looking for a full meal or if you are in a hurry

comfortable beds and pillows, excellent checkin, bar and restaurant service and complimentary breakfast was great

was no bar fridge in room and no cream or sugar or filter to use with the in-room coffee maker

we requested a early check in but hotel was not able to accomidate.

eas wall) , as well as a number of nearby gyms

gym is well, 2 equipments only

the buffet, facilites open late gym and pool

the gym is terrible

paper thin walls. lots of construction. no gym facilities.

rooms, good little gym, nice pool for guests a part from waterpark, good price, close to

the food ate the park is not the best and also the breakfast was limited options buffet style

rooms, good little gym, nice pool for guests a part from waterpark, good price, close to

it’s clean and it has a lot of intertaiment for kids.

the boat in the kids pool is falling apart and the whole park is in desperate need of investment

it was very nice. the margaritas at the bar were delicious

no room service no restaurante after 23.00 no place to buy water after 23.00 no servibar

pool and swim up bar are great

someone told us that the pizza was good at the swim up bar where they have a wood-burning oven, but the pizza we ordered for room service was not all that

the room service was not very good.

bed was so comfortable, the room so clean as well as the fitness centre and the swimming pool

pool area was beautiful and clean and well cared for and no messes were left unattended

warm and kind, our room was ready early which was amazing, and we got to enjoy a few days by the pool

and the bar tender made an excellent fresh skinny margarita as requested

would enjoy if the availability of the pool and bar were more present at later hours or that breakfast was provided for those staying

building is great - fantastic open lobby, great gym, quiet and nice, clean rooms

beautiful lobby and nice gym. the breakfast was good. friendly staff.

rooms and gym

breakfast was excellent every morning and staff was very welcoming.

breakfast was slow to get set up

gym and swimming pool facilities were good

such as check in , check out time, what the hotel had to offer such as breakfast, pool, gym etc

gym

comfortable, good gym, descent pool

no airport shuttle. could use a microwave in lobby area

i guess you could jog the beach, but i wanted to use the gym earlier in the day

ampions) and the gym feels like its stuck in 1990

property is somewhat dated and some of the restaurants

amazing pool on the beach. nice design. good gym. big lobby

nice gym and spa area, although the jacuzzi did not work well

nice food, nice pool

pools are fantastic

location is perfect, staff was really nice and the kids club was great for my girls

kids club activities were non-existent

often no dry towels at the pool

the gym was always very quiet which was nice

rojillo in the outside tiki bar was fantastic and made my daughter maritza feel welcomed and comfortable

at the pools was way too loud, and repetitive

had a huge leak in my room and my luggage and clothes got wet and all i got was my room service which was 20$ off

there is room service for a small extra charge

the gym had only twoworking treadmills

the gym smelled like mold. it was impossible to workout in there.

gym bit sparse.

they have a large tennis court and a gym on site

is a smell in the gym ud83dude2cud83eudd15

their front of house were not helpful in anyway - 2 of them didnt' know where the fitness center was

really liked the beach area, the main pool bar with the super friendly and fun bartender giovani, he was made that bar an easy place to make

attention at the pool and pool bar, the food was delicious at the adults only restaurant and breakfast restaurant

manuel at breakfast and during our late lunches playing scrabble was brilliant - he looked after us so well

the swim up pool suite was very nice, breakfast at the hacienda buffet was very good variety.

there was also a gym and activities planned every night

the gym was easily accessible, however, over half of the equipment in there was broken and didn't work

however we could use the gym in the hotel next door as they are from the same chain

even when the gym was closed, we were able to use the gym at the hotel next door

pool, only kids pool open, food was not very original but good baking's, many equipment in the gym did not

the gym was well equipped

if you have kids you can’t eat at all of the restaurants

i said before it is “adults only” but we saw kids in this area which was kind of confusing

pool, breakfast and lunch buffet at the hacienda.

the only improvements would be room service timeliness when i requested washcloths (i would have to call two times), more (-)like towels or room service were super slow or non-existent (+) the room service was quick and thorough with all the condiments and flatware needed (-)the one we already had and it s all inclusive but they charge your everytime you ask for room service, and don t take note on special food requests (+) it was clear that the hotel was understaffed, as all of my room service requests were delayed without proper communication

the “rules” they have for the pool and kid area are so stupid they sell floaties but the kids can’t wear them to the pool or kids area

we especially like the omelet bar, the pineapple and yogurt

family chose this all inclusive resort primarily for the newly installed kids water park and the location

family chose this all inclusive resort primarily for the newly installed kids water park and the location

there was plenty of variety of food in the buffett for breakfast

nothing! i want to return so i can try the gym and business center next time, they look amazing!

super cozy, the breakfast was absolutely delicious and had a great variety, and the pool area and gym were awesome

the gym wasn t impressive to be honest, but not what i picked it for

the room, the pool and the gym were my favorites. the view was incredibleud83eudd70

i appreciated the fact there were water stations in the lobby, the gym, and by the pool

the gym was hard to get to and you had to find a staff person to open the door and let you in

the gym was under construction and it didn’t give warning anywhere on the booking site

the the gym is a mess u can’t use your key to access because there is a control access and the person who

nice views, gym, spacious pools, great walking to malecon, good food, early a.m. coffee

the gym, only 1/3 of the weight selector pin were available in the multi-gym rack

good gym

our kids had little ones, so the room service was a blessing

in the deluxe room and it was totally worth it

the breakfast buffet had everything that you could possibly want for breakfast

pool was awesome. kids loved it!

size of the resort, ocean facing rooms, gym, staff, pool aerobics, cafe breakfast and salad bar,

my partner enjoyed the gym facilities

good gym and spa too

the gym needed some work and there was construction next door

very good staff, very good location, by the beach. good food, good gym but it can be bigger

they also have a really nice gym

* their only open bar closed at 11pm *their gym was sub-par, broken equipment, and not open during the hours it indicated it was open

the gym was fine but the equipment could use some work and perhaps a couple of different machines

for our teenage daughters, even though it was stated on the booking that we had two 17-year-old kids

our daughter loved the pool and kids club

fitness centre: pool

excellent location. friendly staff. very clean. pool area clean and relaxing.

kitchen was very basic - i didn't use it but there were no utensils or kettle and it was old and

spacious room with kitchen amenities and close to everything a traveler may want or need in puerto vallarta

a rooftop pool and lounge area is a bonus which makes the hotel extra

the specialty restaurants were good. gym was good. beds were comfortable..

there were too many private events that closed sections of the pool down all day.

our pool waiter carlos was amazing and jessie was also super great

had an amazing swim out room into a private pool shared with only 4 other rooms

very clean and spacious, preferred upgrades worth it, beautiful location, and lively pool area

to the gym is paid separately (around eur 10 per visit) if you are not paying for the all inclusive (-) we had to purchase extra dessert and pay for the use of the gym even though we paid for the all inclusive price (-)did not like that the gym was an extra charge (-)mattresses and pillows on beds weren comfortable and need upgrading ,had to pay to use gym,hotel geared as vacation club(i guess i missed this when booking) (-)hated that the gym wasn't included in the price (+) not sure why they charge for gym - should be free (-) gym should be free, included in price (-)staff tried to put me in a studio when i paid for a 1 bedroom suite, had to pay extra to use the gym (-)have to pay 7$ for the gym

their lap pool and location of the resort, close to everything

our room with a garden view actually was a parking lot view

slow wifi

we booked last minute and sadly only had a parking lot view.

room was spacious; gym was amazing; breakfast buffet had so many options

pool area was disgusting and extremely crowded, we couldn t stay at the hotel during the day

o) with lots of seating, one pool quieter than the other

and food; walking access to downtown and local restaurants cons: i've rarely had poorer wifi - one has to pay for the service or attend a sales presentation to get 3 connections - it

we swam daily in their big warm pools and enjoyed many of their feasts and entertainment

plunge pools & hot tubs, gym, and lots of sun beds and relaxing places around the pool

facilities are new and spacious, from the lobby to the rooms to the rooftop pool & gym

the rooftop was gorgeous with the pool and lounge chairs along with a gym and restaurant as well

wonderful rooftop pool with shade, several different heated pools and gym.

watch the sunrise in a well equipped rooftop gym

the hotel is in a very good location with a nice place to run or just jog outside, rhe gym is very big, nice and clean

the breakfast buffet was great. no complaints about quality or selection.

service in the restaurants is very slow so clean out the mini bar snacks before you go if you’re very hungry

all the restrooms are super clean, the service is amazong, the pools are very nice and big, kids areas are very nice, brazilian restaurant is amazing

) in the only bar they had it the bartenders would act like they didn’t know what i was talking about

the restaurants weren t very good within the resort, the gym wasn t adequately equipped, allowing smoking basically

room was clean gym was fantastic super high tech with everything beach was nice

friendly staff, confortable beds, best hotel gym, clean and large pool also liked the pool towels overall great experience

go at easter there are tons of screaming kids

concept of staying in an all inclusive hotel but still having to tip for every drink, bell boy, room service and even breakfast

clean. large pool

big pool and beach access was a plus

piaf (adult only) was our favorite restaurant, and lucca was second with kids

out of 4 restaurants, 3 restaurants accepted kids under 12

best pool service of any all-inclusive

the only adult pool is an oversized hot tub that is too hot to spend much time in on warm days

the gym was good

breakfast was very good especially at the pergola

the staff were very kind, i liked being able to swim in the pool and also walk right to the beach

good pools, super convenient for families with kids

pool área

to name a couple, felix, the pool concierge, and jorge, a waiter at the pool and lemongrass restaurant, were outstanding

cleanliness, room with private pool

the waiter with the hat on the pool was very nice and attentive

the fitness facility was nice

fun fitness and dance programs

need to update the fitness center...need new sofa sleeper/couch...

plenty of pool space, good restaurants, and beautiful view.

- one is just a small area with a bar, one is a sports pool with games all the time, one is a kids pool which is very small