weak wifi. charged deposit, but never informed me until i questioned the extra amount.

are paper thin and wifi is horrible

wifi worked well

rooms were clean and spacious. free wifi and parking.

have had some more amenities- wifi wasn t secure enough for my company computer to connect to the server for work

right by a grocery store as well so we could take advantage of a kitchenette

had a great room - much more than what we expected -- with a full kitchen including a full size refrigerator -- we didn't even need that

no fruit for breakfast

nice and clean modern studio with a simple kitchen

that the laundry is gross and holds water and loud!!

i will also say that the pool had great hours from 6 am to 10 pm which gives everyone an opportunity to use the pool

staff was very friendly, the pool was smaller but nice and kids enjoyed it

indoor pool, access to microwave 24/7, fridge in the room, very clean and hospitable

vey good breakfast!

wished there was a way to order in room movies for the kids and a microwave in the room would be an added plus

no airport shuttle and about a mile from public train to downtown

is not a shuttle despite what says in the description

other then no indoor pool it was good

promised pool would be open memorial day weekend and was closed! kids bummed out ..

no local shuttle as advertised

i would’ve liked breakfast to last longer

the breakfast was good. from 6 to 9 am. the staff was friendly.

the breakfast was good too

not lots of tables for breakfast.

good breakfast as well

the bar was also a great place to watch the baseball game

the exercise room, pool, hot tub and bistro restaurant were excellent

the pool

love the rooms the pool very clean and staff is so wonderful

room had a ripped curtain and the pulley gym equipment was a little rusty (treadmills and elipticals and bike were in excellent shape) so it

hard time with the wifi.

50 for buffet cold food wifi off and

when we checked in we were never given any information on the wifi connection to the hotel or an information packet about the area etc

had no cell service and their wifi was down the whole time i was there until it was checkout time

wifi costs money

room was exceptional, very clean and loved the surprise of having a kitchenette in or room

the kitchen staff was rude. they started arguing doing breakfast time

chick fil a,pool,breakfast

pool was great

issues, no driver for airport shuttle bathroom drain sluggish as well as kitchen and loud heating unit sounded like freight

pet friendly an has a nice working pool

breakfast was good not great

extremely clean, pool, gym, very quiet at night

clean, comfortable , close to event , great breakfast and late check out time

breakfast was great, could have bacon sometime.

very good, breakfast, wifi and very clean

us the worst room available next to the laundry, pool & gym

vile smell in joe's bar and grill, although it seemed clean and the food was good and the staff helpful

staff was very friendly, room was clean and updated. free breakfast selection was very good.

breakfast was the best staff very friendly

they were able to book us in early which was nice but when i called the day before to ask about it i was met with a not so nice

asked for early check in and didn’t get it when i arrived

with hypodermic needles drug paraphernalia trash the hallways smell of something sour rotten this laundry being done 24 hours a day you can hear it all night long in your room the staff is not

looking at the building from the outside, it looked awful, with laundry hanging in the windows and a lot of shady looking people hanging around outside

full of boxes stacked badly, the door of the bending machine gets stuck, the big doors of the laundry facilities are wide open just right of the main entrance

more choices at breakfast, eg pancakes, more laundry facilities, machines seemed to be always in use

generous apartment, good facilities (pool, gym, parking) and very friendly staff

pool wasn't open for the kids.

30 am, the hotel shuttle did not start running until 7 am, but your staff called the lahey and got them to send one

the full kitchen was awesome and came with a refrigerator, microwave, stove, oven, pots and pans, silverware

access to the gym and swimming pool a bonus in this type of hotel

smell from pool was overwhelming, but understandable given the number of little kids using facilities

one bedroom suite with kitchen was so nice

the gym was very tiny... and only had one elliptical

booked for the pool, but the water was cooler than bath water and a bit too cool for me

the room was huge, it had a full kitchen, bed was super comfortable, bathroom was beautiful, everything was so clean

comfort wth kids, amenities, cleanliness,staff, and the location had great dining

nice gym and pool; basic breakfast; comfortable rooms and bed; great value

exquisite room, love the mini kitchen! the fitness room has free weights

breakfast with a large seating area

would only ask that the breakfast may be more choices due to my kids asking for waffles, beacon and pancakes

loved having the basketball court, pool, gym all in one area

we even got a chance to enjoy the pool which was lovely

clean, friendly staff, great breakfast, nice pool, apples available for snack all day & night.

the gym is good and allowed for a great workout

just the pool was out of service and the grille was closed for most of our stay.

the renovations meant no pool, gym or restaurant.

clean and modern. nice bed. cookies. late check out.

the snack shack was wonderful but we found out too late that it was mini bar prices!!

everything is clean and the pool is finally open again

the room was next to the laundry/maintenance room and the machines were running all night along with this terribly loud

the kitchen facilities in the room and the easy access to the washers an dryers

laundry was not free vendor machines were not in working order loss money to much noise

the full kitchen

location, kitchen, and laundry on site

was nice to have the room without someone come into clean everyday and have the kitchen was better than free

+kitchenette

stay: great location, good sized room with kitchen, friendly and helpful staff, free and clean laundry facility

free laundry machines on site, pretty convenient.

great to have kitchen facilities in our room

damp and stained carpets, some kind of splatter on outside of room door, no info provided for wifi, foul smell without a/c running, and the breakfast and juice were foul tasting

free wifi was good

the room had no amenities. no glasses not enough towels. no cable access to wifi

clean room and a comfy bed. cable tv, wifi

no kettle in room wifi did not reach to room

room had a bedroom and a living room/kitchen with pullout double or queen bed

room, kitchen, living, was exactly what was pictured online

hotel was quiet, so great with kitchen and separate rooms

limited laundry facility and one of the 2 dryers would not dry

the kids love the make your own waffles!

there is a very good restaurant and a bar onsite

the service for breakfast was a little slow. but the food was great.

we had dinner and breakfast at artisty and both were delicious

breakfast was fabulous with a menu that changed daily

breakfast was delicious

the pool and gym are good

the kids loved the pool, breakfast was phenomenal by far the best hotel breakfast i’ve ever had

and the indoor pool was great

the pool and shower then comfortable bed the breakfast was the best

decent location, allowing dogs on the property, gym is well equipped

stations within walking distance for us to grab some drinks or snacks without having to pack the kids up to take a 1 minute drive down the road and we felt safe talking the walk

i would highly recommend to anyone with kids

gym didnt have any water could have better machines they advertise continental breakfast and it was

breakfast had good offerings and the station was kept clean, plenty of seating area around

nice n quiet kids had fun in the pool stores close by and close to highway.

allowed early check in and staff was accommodating and friendly

the gym and pool

there was nothing i did not like. note: the pool is very shallow, and small.

clean and gorgeous, the staff was so kind and friendly, the flat screen tv was awesome, and the gym and pool were also great

was a little disappointed that the pool wasn’t heated and that i had to pay extra for parking but it didn’t stop us from having a

location outside of boston with an indoor saltwater pool; excellent hot breakfast in the morning included

they have a kitchen efficiency to use.

limited breakfast items. gym ac wasn’t working so not really usable in the summer.

from the front desk to the cleaning staff to the staff overseeing the breakfast

t go wrong with a kitchenette

gym is too small

that was a pool but it was too small and was being used by some groups for swimming lessons for kids so was too crowded cramped for hotel guests to want to enter

that was disappointing for our kids

my friend and i enjoyed their bar and pool table and i definitely would reccomend this hotel

there’s also a heated indoor pool & full sized gym

clean, modern rooms, extremely comfortable beds, and fast wifi

the worst wifi and internet access ever met.

had trouble with wifi - but who cares

lots of room service trays just left in hallway

policy and still took our money and did the booking we drove 10 hrs and wasted another 2 hrs with kids in the lobby stay

the gym is small, maybe relocate in a bigger space

nice staff. the gym was nice too and convenient because of our room location.

they gave me a voucher for the gym down the

restaurant and bar closed, gym tiny. little pricey without those options.

very clean, friendly staff, free shuttle to/from cambridge

gym n breakfast rooms were great

clean, quiet, proximity to shopping and encore casino, as well as ability to take subway into the

breakfast was not great. missing bread and some other things.

breakfast is ok.

staff is very friendly, hot breakfast daily.

american-style, just about everything i could want was offered for breakfast

breakfast was nice and convenient. sofa bed was comfortable.

shower was the nicest shower ever. kitchenette and full fridge were nice.

check in staff were great great scrambled eggs, really decent gym fireplace near breakfast area

the facilities were complete and comfortable, such as the fitness area, the lounge, and the workspace with computers

good front desk for early check in, all staff are nice.

even the bar there was wonderful

they accommodated early check in, very much appreciated

easy check in/out and flexibility for early check in

the bar connected with the hotel served food and good drinks, we didn't eat there, but a lot of other

the lavender sauces were a very pleasant touch, gym was well equipped, pool area small but clean

was easy to get to, clean, pretty, decent pool area for the kids, and the staff was very friendly

the pool are was not clean

pool is small but really most people don’t come to the boston area to hang out in the hotel pool

the swimming pool was quite small and the bar prices quite steep.

there was no indoor pool :(

breakfast, gym, room size & keurig in rm

this was the reason we chose this hotel, so the kids could expend some energy

nice breakfast

clean, comfortable and quiet room with a great breakfast buffet

the gym was also very clean and well equipped

we loved the center and the gym - it was well equipped and clean

everything was great including the gym - well equipped and clean. i’ll be back!

the gym was up to a very good standard

friendly, well-located, cafe next door, nice gym, comfy

convenient location. clean. decent. has a kitchenette with stove

the room was spacious, had a mini kitchen, a fridge, and a tv

location ! the guy at the desk was great ! little kitchen was pretty neat . very close to boston

house keeping thru my dirty laundry away cause i had it in a trash bag

i love that they have a gym, a laundry room and it’s close to my job

gym almost every machine was broken or out of use

they had a free laundry machine and dryer

the front desk girls and shuttle driver were wonderful

have to ask for clean laundry 24 hrs in advance

having a laundry was a nice bonus. the breakfast was excellent. the location was close to the

in the kids room

the kids were the sweetest things and i felt awful that they were left in that situation

it’s not the ritz but for one night near my kids school it was fine

friendly peronnel, comfort rooms,wifi,

the wifi was superb and among the best i've ever experienced at a hotel

we didn't like the speed of the wifi

wifi was really good

lumpy beds, no hot breakfast, location wasn't great

no need to wifi and speed is decent

and the wifi was great for work

it was a short stay, both the kids would have rather just stayed there all weekend

staff was a little rude, the restaurant lacked options for families/kids

the breakfast and pool , sleep

gym was boring, like all other

proximity to harvard square, cleanliness, clean and simple decor. i enjoyed the gym as well.

nice gym

good location good gym

nice hotel kay in the reception is the best casino room size location wifi staff view

ordered room service and we tipped because it doesn't say it's automatically added to the room for gratuity

they have snacks and a mini bar for you to purchase from in room but they are quite pricey; you re better off getting snacks

the room service was very expensive!

be expected which as many amenities as they have in the room, they have an alexa, a flat screen, room service, a bath that can be called a hot tub which is my favorite, they even have a tv in the

tea to go and a water cooler in a living room / kitchen area that’s shared

there is a corner to make coffee or tea on the ground floor, as well as a common kitchen in the basement

no kitchen or microwave, could have used one.

the kitchen was well stocked with coffee, tea, & water, and the downstairs lounge had a refrigerator

was clean and spacious, and everyone was really friendly, great access to tea and coffee in the kitchen too

laundry service was very efficient 4

my flight arrived early and i requested and obtained early check in

thout password)

i had a problem with wifi

bottle of water in the room upon arrival no room service no fitness

i was surprised however to note that their wifi network is unsecured

the wifi in our room was nil and void until we complained then it was made easy.

the water was warm but getting out, the kids were so cold, they wanted to leave

pool and sports deck all in one is the best thing ever when you have kids

room was super clean and staff very friendly. the bar was really cozy and nice

the pool area for the kids

there is now a shuttle that will take yo to nearby locations including the casino

pool could have been a tad warmer but that's a very minor gripe, we had a great time in the pool,

it just gave me the impression of a local bar environment

have liked to use the gym

tiny bar only 4 seats, and my pot pie was so salty like somebody added extra salt on purpose

manager was very nice and understanding when my autistic 6yo wanted to get to the pool that was closed for maintenance for a couple of hours

gym pleasant staff bed & bathroom were comfortable & clean

can't comment on breakfast as i didn't have any

cleanliness, nice staff, breakfast, gym, laundry facility

average, needs updating. small lobby, small gym.

it has a guest laundry which we used. staff very helpful.

the pool looked inviting

large rooms. restaurant and bar on locatikn.

the rooms were nice and the breakfast.

nice bar & restaurant on site

i did not eat breakfast at the hotel

never had a better check in experience! such wonderful team! stunning rooms and phenomenal gym!

gym,pool,breakfast, the store. the rooms were very nice too.

excellent food in a relaxed setting with well appointed bar and terrific service

need more laundry machines..

gym,pool,breakfast, the store. the rooms were very nice too.

parking, cleanliness, interior design, ease of checkin and checkout, friendliness of staff, pool

was underwhelmed by the size of the pool but loved that it was positioned next to the outdoor courtyard

for the price it was great. lounge area was very nice and the staff was good with kids.

nice and big gym

the pool was too cold to swim in.

rarely give you enough kitchen utensils at first

breakfast can be a bit more pickings but not so bad

location, and on site laundry facility

cleanliness hall ways laundry room

the breakfast selection was very limited

very friendly, nice and clean , the rooms was very comfortable , the gym nice and clean , i will recommend and coming back for another vacation

great front desk staff great bar tender

the have a full kitchen and a division between living room and beds

gym facilities are excellent

good breakfast

the included breakfast was fantastic- a really excellent variety of hot and cold foods

but kids liked them and also said cot was comfy (extra $20)

we needed a laundry, i think every hotel needs laundry facilities this was difficult for us staying 4 nights

tiny gym, dirty bathroom, and very late check in time

no coin laundry facilities on site

should ask for id at all times at the bar area and front desk to make sure they have te correct guest for any concerns or purchases

shuttle was perfection

the breakfast was good and was included in our room price with booking

useful free shuttle to and from logan airport

the pool and gym were closed for cleaning and renovations.

breakfast was gone by 10am on sunday... seemed a little early to me, but no big deal.

no gym

there is laundry facilities and a gym as well albeit very basic

the staff pulled a sheet, blanket, pillow and towel out of a mound of laundry on the floor of the laundry room

the room offered a very clean kitchenette which most hotels do not

at times more seating at breakfast

and the limited shuttle service was conducive to our travel plans

the bar was closed when i visited but seemed like it would be great

staff was courteous, the beds were very comfortable, and the breakfast was a great start to the day

having a kitchen, with stove, microwave, and fridge was perfect as well

the free parking and free breakfast made our stay affordable

good breakfast, nice swimming pool for kids, very friendly staff

nice modern hotel with 24 hour gym amenities.

they gym was brand news with great equipment and at least 2x the size of a typical gym

breakfast was just over counter items not hot food

parking garage was nice as well as the location . great coffee and good price .

location and price were good. also free parking.

no breakfast served, but duncan was nearby. great to have covered parking free.

parking lot was a bit small but i think they had extra parking off to the side

also during our stay the car i had parked in your lot was boxed into the parking lot by a huge truck

awesome gym. quiet rooms. clean. walkable to the commuter train, grocery store and restaurants.

close to a lot of stores not far at all from the casino the beds are very comfortable and everything is

the rooms, gym and everywhere was super clean. they offer free coffee all day.

free laundry great for long travellers

i also used the gym and laundry services which were very convenient

eggs were undercooked and wet. i did not use wifi or bus. center.

the wifi did not work.

breakfast was perfect and good wifi

it's new and clean, the breakfast is good. our kids love this hotel.

room clean & spacious! breakfast very good.

i wish the kitchen had a pair of scissors.

was super efficient and very very nice (what an asset for the hotel); the lady tending the bar was also super nice, and in general the staff was superb

breakfast was excellent

the hot breakfast did not disappoint, great variety of food options, area was kept clean & well stocked

breakfast was great, room was comfortable

the room, beds, breakfast, and lobby were excellent.

gym 24/7

gym excellent and good basic breakfast

the free breakfast made up for it though

there was plenty of room at breakfast for people to spread out

the lobby was great. friendly staff. awesome fitness center.

beautiful rooftop and graciously arranged restaurant and bar to lighten the day

breakfast was good

easy location, parking, and free breakfast had tons of options

hotel tried very hard to let customers have a nice breakfast during this time

the desk, whose name i can't recall, called a couple of places for us to check on whether their kitchens were still open while we took care of getting situated

location, great breakfast

breakfast was plentiful

they also have a small gym (i did not check it out but was planning to when booked) location is okay, 5 min walk to the

great full breakfast, good privacy and thick walls

clean, comfortable bed, great breakfast and wonderful location for accessing fenway park and downtown boston

gym equipment very basic

laundry and gym within the premise is really good

very nice diversified continental breakfast. newly renovated rooms.

room, breakfast, parking and cleanliness

staff, delicious breakfast with lots to choose from, spotlessly clean throughout the hotel, very comfortable bed,

this hotel offered a free breakfast w/a variety of hot/cold options

so my kids and i had to try and sleep through

gym was closed

the gym and pool was nice

the room was perfect for our needs; we have yet to use the pool or fitness area as there never seems to be enough

towel bar kept falling off the

fitness room, indoor pool, comfortable room and a well diversified breakfast

breakfast is better than many hotels, but still, eggs aren't great

staff were great and there was a wine and beer bar with appetizers

friendly staff, clean room, indoor pool, good breakfast

free breakfast with variety of options

the pool was too small. also, there was no housekeeping until the end of our stay.

the bar and pool were open/especially for the price the staff was amazing

mostly very clean (except pool area)

accessibility to pool and gym

they also have a nice complementary breakfast

the room kitchen was a nice touch

they didn't clean our rooms and breakfast wasn't good

excellent breakfast

no bath robes, swimming pool water is a little murky.

breakfast was good, loved the pool

there was an issue with the wifi that took some time to be resolved.

wifi access not available

parking, wifi

great wifi, comfy bed nice fd staff

very expensive

excellent location, comfortable room, good wifi

+ wifi was not working

wifi not strong enough in my room.

wifi failed for a few hours - but we were able to use lobby connection nothing else to complain

coffee and wifi in room, nice comforter, wide shower curtain

very comfortable big bed,smart tv, early check in and late check out.

welcoming by staff, clean, breakfast pretty good, parking option worth it (must pay), 24 hour gym

had laundry facility which was great

laundry facility on premises was convenient as we stayed there for one week. near whole foods.

beds were really comfortable! the gym was well equiped and clean.

it could be cleaner. stained ottomans, outdated bathrooms, kitchen area needs updating.

breakfast was great daniel and sharon were amazing with my kids

helpful personell, laundry for guests, pool inside hotel

spacious clean rooms and free breakfast! also enjoyed the pool!

very friendly staff, very clean, great breakfast!

very friendly staff, allowed early check in. breakfast with plenty of choices.

a bar would have been nice. the fitness ctr could have used a universal.

the gym was very large and well equipped

good facilities (gym, laundry room) and the staff was super nice and helpful

very clean. full kitchen. comfortable. great staff. hotel in great condition

we loved the pool! and it was a bonus to have free parking.

that the pool wasn't open

my family and i were trying to get comfortable when one of my kids moved a chair and we saw a dirty underwear behind the chair

fitness center updated rooms fireplace

breakfast was expensive, bar was closed, and pool was tiny

gym and pool we’re better than expected.

gym and pool we’re better than expected.

crying kids, unclean rooms, no amenities, staff far from helpful

and to my son medical appointment, to boston college, and nice restaurant + having a swimming pool

close to the meeting place, good service, nice gym open 24 hours cosy and comfortable nice tv screen bar right

to other cities/countries and the standards of the amenities are not up to par eg lobby area, gym

we absolutely loved the pop-up christmas bar and the happy wine hour

gym is a little small

nice hotel they have a gym-mat in the room so you can do a bit of work out or exercises in the room excellent

the kids really enjoyed the back elevator for access to the cambridge mall

kitchen

good location for uber trips into salem nice to have a suite and kitchen

down a little , dirty walls & some things were also dirty in the kitchen

clean staff very friendly breakfast was hot and plentiful rooms were spacious

it was great having a full kitchen inside the room

shuttle to and from airport

hotel, very clean and comfort bed good breakfast , good location if this is what you are looking for to a bit far from down town but

didn't like not having to get a separate key for gym

i did not see any signs for directions to the gym

was very clean, walking distance from the subway, offers a shuttle, and the front desk staff were very friendly and helpful

we booked a room for 2 with shared bathroom but ended up with a whole 2 bedroom apartment with a kitchen and living room area, all very clean and brilliantly designed

get expensive fast in all @ 50/day for a month - a hotel that is a full studio apartment with kitchenette and fridge/mircowave is unheard of

walking distance to harvard. early check in.

little suite with a living room/kitchen area

if all of that gets boring a 15min ride to the casino is always a 24 hour option

of tissues, the quality of the takeaway breakfast and even the disposable earplugs in the gym

it has a gym and a pool

well kept. good breakfast.

my kids loved the pool

i liked having a complimentary breakfast, gym and pool available.

the view from our room was fantastic and the food and service in the art bar was excellent

excellent patio bar right on the river and above the marina

my kids really appreciated the pool

gym and pool were awesome and loved how easy it was to just walk across the street to the mall

good selection of food at restaurants close to a mall if you like shopping late check out to allow enough time to pack and eat before traveling home

super cozy atmosphere, truly delicious breakfast and very friendly staff

very quiet, comfortable bed, and great kitchen

great value but does not have a full bar and only a small evening restaurant

rooms are unique and classy but not weird. staff nice. location perfect. free gym.

breakfast was excellent and tasted great