nice hotel kay in the reception is the best casino room size location wifi staff view

) and i were on a family vacation

room service was delicious

from the in room dining and the most comfortable beds, it is hard to leave and go to the casino, but, when you do, what fun and excitement that is

ving room, dining area, and bar with granite countertop), ipads for room controls, walk-in closet, marble bathroom with soaker

and the wifi was great for work

no need to wifi and speed is decent

great but the bedding for the pull out sofa was inadequate and thin - kids were freezing in bed wearing their sweaters

cleanliness and customer service and location. nice early check in with late check out is great.

new and clean, nice pool for the kids

appreciated the free laundry facilities and the fitness center as well

gym

the breakfast was really good

there could be more laundry facilities.

my kids were scared they would be shot at any moment and at one point i even checked maps to see where

the hotel was super clean except the pool being kind of cloudy

the swimming pool was quite small and the bar prices quite steep.

was easy to get to, clean, pretty, decent pool area for the kids, and the staff was very friendly

we really enjoyed the bar and pool

extremely small pool, paid breakfast.

i didnotget a chance to have breakfast

check in staff were great great scrambled eggs, really decent gym fireplace near breakfast area

space, the bathroom, the location, the metro in front, the breakfast, mostly the egg and ham english muffin, the coffee

breakfast was great, but most of all the room was really comfortable

convenience, the staff, courteous and professional, the am breakfast was great!

clean, quiet, proximity to shopping and encore casino, as well as ability to take subway into the

great gym i loved it!

breakfast was very good

the staff was so friendly, breakfast was amazing, and the room was very clean

staff is excellent, like the daily breakfast.

late check out was huge for us since we didn't get in until midnight

big comfortable beds and spacious rooms, facilities, especially free laundry access and gym were wonderful

i also used the gym and laundry services which were very convenient

the breakfast was ok

free laundry great for long travellers

don't like this no more complimentary breakfast or microwave in the room no coffee to make coffee

the pool didn't open early enough for my kids!

it is close to everything and when staying there is the pool/game room for the kids.

they couldn't give us our original room, and so upgraded us and provided breakfast for free

later, while at the hotel breakfast, dev came personally with the news of a room ready for us

used shuttle to the airport

but my dad likes to work out in the mornings and the gym was closed our whole stay

staff, pool and gym clean , friendly staff and good food . ud83dudc4cud83cudffb

front desk staff and shuttle driver in the morning are all superb,every time i stay !!!

staff was professional and courteous, the rooms were spacious, the beds were glorious, and the breakfast spread was fantastic

the gym was well equipped

breakfast exceeded expectations check out market basket food store across the

was super efficient and very very nice (what an asset for the hotel); the lady tending the bar was also super nice, and in general the staff was superb

were clean and a good location restaurant and bar downstairs full kitchen in the room all in all the fantastic

breakfast was great, room was comfortable

good breakfast, nice swimming pool for kids, very friendly staff

the pool had kids screaming really loud and did not let us in the pool

nice modern hotel with 24 hour gym amenities.

the staff was exceptional. extra kuddos to kelsie. breakfast was always ready and plentiful.

hotel was clean breakfast was perfectly acceptable common areas were nice gym was again, perfectly acceptable for a hotel

good breakfast

great free breakfast and bar food

i wish i had known there was a bar with food- we would not have dragged ourselves, dog and luggage to the airport hilton for clam

the breakfast is fabulous as well

everything nice and clean! kitchen has everything

breakfast was good

very clean, great breakfast, great pillows!

easy location, parking, and free breakfast had tons of options

wish the breakfast had toast, but this is so minor

hot breakfast was great

location, the gym, cleanliness of the room

great full breakfast, good privacy and thick walls

breakfast is good and tasty

special gift and breakfast for the marathon runners!

hotel and air-conditioning very modern and small gym facilities

room had a great view and we were very pleased with the kitchen in the suite featuring a full sized fridge

the hotel was right on the harbor, very nice, extremely clean, offered breakfast, had 8 floors, a pool, jacuzzi, gym, sold bottles of wine, & had a really nice view

our kids enjoyed the pool; the water temperature was comfortable for swimming, around 24-25°c

my room had a spectacular view, and the breakfast is convenient and can be taken right outside to enjoy overlooking the charles river

gym and location breakfast has plenty of choice but you had to watch the time you went to be able

very nice diversified continental breakfast. newly renovated rooms.

room, breakfast, parking and cleanliness

the laundry machine and dryer in the basement was very convenient

the breakfast was not good.

this hotel offered a free breakfast w/a variety of hot/cold options

gym is a little small

didn't have time to check out the gym

loved the scooter and camera for kids

the restaurant and bar were comfortable and the food was great

i liked that the gym was on the top floor (light) and 24 hour accessible

breakfast was excellent but expected to come with room

breakfast was expensive parking $47 a day unless you get a

great gym, loved on-site starbucks and $10

across from the hot is shopping mall and restaurants it’s so convenient for us that have little kids

great concierge tips for restaurants and breakfast places outside of the hotel

gym is really poor

lovely lounge and bar area and very cool gym

the gym was neat and enough

the have gym and bar/restaurant

small but good gym

breakfast was mediocre but overall no complaints

room, friendly service, early check in / luggage storage, clean and quiet, nice large modern tv, 40 second walk from north

bathroom for the hotel restaurant/ bar was downstairs & down the hall, not anywhere the

i loved the set up with a bar area that made it easy for me to get ready while my husband used the restroom

it seemed odd not to have one in a good sized kitchenette area

the location was excellent (super close to amazing food), wifi was fast, and our room was clean and spacious (-)wifi (-)the internet and wifi service was horrible, but that seemed consistent all around the city. (+)queen double, it had two double beds in which was super for the size of our party, there was free wifi and the hotel was lovely and clean (-)information regarding wifi was confusing (*)very nice location. clean rooms. good wifi. walkable spots. (-)wifi signal as keapt going off and on (+) wifi throughout the hotel including rooms (-)could upgrade their wifi (-)wifi was very poor.

liked the room service and people at the desk, the location

parking, front desk, restaurant, room service were all out standing

we needed an early check in, and they were very accommodating

had asked for early check in, not only was i accommodated , upgraded and even received complementary cocktails

very nice staff, clean room, gym

i wasn't expecting early check in - but was able to

we wish the bar had been open.

fast & early check in, location to td garden

my bf and i really enjoyed having a cocktail or two in the bar off the lobby before going back to our room- it had a fun but classy vibe

wifi didnt work at all during our stay.

entered our room: no wifi, 1 robe inspite booking being for two and the blind pull literally fell down- felt like who

wifi was brilliant best off all the hotels i have stayed in, the staff were very friendly and

also, the wifi code we were given didn't work, i didn't mind too much because i have unlimited data, but

decent wifi, hot water with good pressure, comfy bed n pillows & near olde towne.

loved the full kitchen, pool, gym and staff were great

love the gym

to turn our car in a day prior to our departure at the boston logan airport and they offered a shuttle and picked us up on the day we delivered the car and then took us to the airport in the

loved the full kitchen, pool, gym and staff were great

with 2 kids at midnight ud83dude1f

television would not connect to the interval wifi so you could not stream entertainment options

at the cost, upgraded wifi should be included

upgraded wifi should be included.

crowds of drunk kids. rude bar-staff. lousy location for walking around.

i would have loved to have stayed in the bar area for a nightcap but not with the loud music and teenage atmosphere

it has swimming pool, gym

that they only have a seasonal pool

gym was being remodeled

kids had fun time

location and accommodating staff, comfortable beds, clean room, great outdoor pool for the kids to expend more energy while i took 20 minutes to do nothing

good wifi

rooms very comfortable beds, wifi easy, shower great, nicely warm at a bitterly cold time of year

gym is a bit too small

bar and food superb

very late room service so not always done when we had been out for the day

a bar would have been nice. the fitness ctr could have used a universal.

very clean room. and we loved the breakfast.

loved the room and free breakfast.

the bar and breakfast area pleasant

gym had good machines and volume control for the music that was played in the gym

for the room to have the ability to eat a breakfast, have a newspaper, water bottles and for wifi

is a convenience fee of $25 a day for things that should be included, like wifi

the bed was comfortable, wifi worked with no issues

wifi not working

location, slow wifi want you to pay for premium, some maintainance issue seem neglected like only one lift dont

if you are sporty there is a small gym here and it is well enough equipped to get a proper workout done to keep you ticking over so

can’t forget the breakfast in the morning is my favorite

the gym was closed, half the floor was closed off

no restaurant or bar but breakfast served to the room was great

was luxurious staff amazing given early check in breakfast in our room the comfort of the bed location to north end, faneuil hall,

breakfast was great.

my kids enjoyed the pool, and the town has a small town vibe with hip restaurants etc

pool and the gym and breakfast

a lot of restaurants walking distance, nice neighborhood, free breakfast, free internet and free parking

loved the fact that the receptionist helped somewhat but the hospitality with breakfast and bar were exceptional because of ms

super cozy atmosphere, truly delicious breakfast and very friendly staff

hotel was beautiful, the rooms attractive and breakfast was fantastic

location the friendly, professional and helpful staff the quality and variety of the breakfast entrees the large room with a very comfortable mattress the shower head and the hot

breakfast was great

no swimming pool or gym onsite (free access to nearby gym was offered though)

pool being open was not listed when booking.

my kids love so much

the hotel looks newly renovated. the staff is nice and our kids enjoyed the pool.

location,pool,clean,staff friendly

my family and i were trying to get comfortable when one of my kids moved a chair and we saw a dirty underwear behind the chair

however the moment i walked into the lobby and saw the bar and lounge area i knew i made the right decision

the bar was nice and quiet, some evenings had live music but wasn't overly loud

had nice bar and

if i was to choose something , the bar wasn’t open when we arrived and during our stay

fantastic location and the staff was great offering an early check in and late check out

the front desk saw us walk in with two young kids and called our room to see if we needed a pack and play

the laundry room on the 24th floor was very useful

appreciated the kitchenette and pool table

free diy laundry need to be mentioned

with the efficiency kitchen, we were able to eat breakfast in the room

and the wifi was not

wifi

was no wifi or tv

wifi in room could not connect to internet

the wifi didn t reach the room.

wifi charged at $10 a night

not charging for wifi

we were charged for wifi when it stated it was free

free wifi in the lobby

great buffet breakfast at a reasonable price but wifi is $10 a day which i was surprised at expected free wifi at least

part of town to walk around right across the street from boston common and beantown grill and bar right next-door that has fabulous food and drinks and the bartenders and staff are amazing

the location was good. the bar and dining area are good, and so is the food provided.

great staff. clean. smelt nice. nice bar / gym area

absolutely loved the location of the property and the downstairs bar was very nice as well as the wine/cocktail hour in the evening for hotel guest

the best part was the bar lounge, great food drinks and bartender.

fast wifi, friendly front office staff, free tea and coffee available in the downstairs kitchen

the kitchen was well stocked with coffee, tea, & water, and the downstairs lounge had a refrigerator

tea to go and a water cooler in a living room / kitchen area that’s shared

no kitchen or microwave, could have used one.

one can talk with each other at a common kitchen space underground in order to exchange some information

we were given an early check in and nicer room for our anniversary

friendly front of house staff. very helpful. great location to explore boston. late check out.

hotel was great, staff was good. arrived early and they accommodated an early check in.

having a high quality restaurant onsite was a significant advantage, with young kids

coffee shop in the morning and bar in the evenings

the room was clean and very nicely refreshed for our second day, the 24 hour gym was amazing as well and super clean

really good gym

facilities in room were superb, wifi, lounge with snacks & coffee, helpful staff

location, wifi

wifi was

free wifi & business centre

fast and stable free wifi

i was allowed a very early check in. the staff was exceptional.

everything was great including the gym - well equipped and clean. i’ll be back!

the gym was up to a very good standard

the gym was also very clean and well equipped

friendly, well-located, cafe next door, nice gym, comfy

no buffet breakfast wifi not always working in the room bit old bathroom

print boarding pass for example), and cookies or muffins for the early birds before any

the wifi in the gym wasn t working. a rowing machine would be great!

wonderful pool and high speed wifi

perfect location,good bed,good wifi,good staff

easy check in/out and flexibility for early check in

they accommodated early check in, very much appreciated

the restaurant and bar was unexpectedly quite good

even the bar there was wonderful

the bar connected with the hotel served food and good drinks, we didn't eat there, but a lot of other

excellent shuttle service to and from public transportation

location to the airport, beauty of the property, on site bar and restaurant.

just needed a place to stay near the airport, but really found the amenities to be awesome - the bar and restaurant was well staffed and really fun, loved the gym and little pool and my room was

accommodated my early check in request

nice new hotel and good gym. great shuttle.

wifi did not work in our room

wifi failed for a few hours - but we were able to use lobby connection nothing else to complain

it wasn't easy to connect to wifi

wifi not strong enough in my room.

i dislike extra charge for good quality wifi. everything else, great.

is great, wifi is good, room

free wifi unless you joined their rewards club, in a hotel that charged $400+ a night is a pretty poor

wifi didn't work even when we called and said it didn't work

24) was big and clean, nice tv, check-in and out were

free wifi

bar was great, food and staff amazing

delivered the cappuccino and bar bites with a smile

also enjoyed the bar area

our room had a great view of the park and the pool / gym were great

room service

it also came with a free rooftop bar drink ticket but there was no one else there and it's just a server stuffed in the corner with

gym was well equipped with nice machines, weights, punching bag

check out the 2nd floor restaurant/ bar and the rooftop for excellent views

rooms, having a sound machine, the gym was really lovely, appreciated the big windows and all the equipment provided- big reason i

also, at the bar they have a grilled cheese sandwich with some pesto sauce in it and that thing is absolutely

the free wifi is horrible

wifi is limited to 5 devices, in our case - 2 adults and 2 children - we had to pay for extra

the a/c was very effective, and the wifi was fine for my purposes - the free wifi seemed to be limited to 10mbps which was more than i

very modern and comfortable stay. wifi is included. staff is friendly and ready to help.

charging for wifi for paying guests is not good

only suggest it would be helpful to have a little kitchen on the basement where you could have a utensil station so that we could make our drinks

didn't find a laundry bag in the closet

the entire stay was perfect. having a laundry room was clutch as well.

the dorms would make us think of a hostel, but there are no kitchen or floor extra toilets/showers

free water, coffee and laundry were all great touches

wifi service wish it came with a password maybe too many people using it

cleanliness, wifi and the bed slide option

like an iot hotel, clean, cool lighting effects, very easy to do self check in as well, great wifi signal and bandwidth

the wifi wasn't working one night, but it appeared to be resolved by the next day.

chromecast/wifi gave us some trouble when we were trying to screen mirror something from our phone, but it was

good location good gym

gym was boring, like all other

nice gym

proximity to harvard square, cleanliness, clean and simple decor. i enjoyed the gym as well.

was so desperate to find somewhere in boston that had an early check in as i had not booked accommodation when i arrived into boston

the free shuttle departs every hour from the airport/train station/car rental

staff was beyond wonderful from the front desk to the kitchen staff & the shuttle drivers

laundry so easy to do there

in kitchen to obtain food at breakfast

wifi limited to three devices restrictive with our travelling party

very comfortable bed, excellent wifi,spotlessly clean in rooms & in all areas

besides that: amazing location, great rooms, tvs with chromecast, fast wifi

wifi could be faster

turn down service, wifi included, lovely coffee machine, usb ports, big modern television

was great the bar the staff the food my room was great

breakfast pastries were fresh and very good

breakfast and the bar were real nice........bartender chris ..great guy

great location, flexible check in and laundry service.

breakfast and the bar were real nice........bartender chris ..great guy

for wifi is tacky

bit expensive hotel. wifi is good and fast, but had to pay some extra for that fast option.

the free wifi does not work on ios devices and windows 10 laptop

no free wifi

wifi is not complimentary, this should be changed

laundry service was very efficient 4

my flight arrived early and i requested and obtained early check in

location, view, staff, accomadtion to early check in

great gym and pool

me up at 6 am, heard it til at least 10pm also could hear neighbors clear as a bell talking and kids on other side screaming :// i don’t recall this from our last visit perhaps rooms were empty

our kids loved the view of the airport from our room

view. airport shuttle. 24 hr. gym. super transportation staff at desk and vehicle. wifi.

staff were so attentive and friendly. amazing location. perfect hotel for kids.

nice breakfast, big space room and functional kitchenette for family with a toddler

complimentary breakfast, good looks inside, calm, comfortable bed, cool in summer, air refresher, kitchen in the

room was affordable and it had everything we needed for our family, kitchen was stocked with all necessary utensils and we had a large fridge overall could not ask for

within walking distance as well as a trader joes grocery store if you wanted to cook in your full kitchen

close to boston common, the freedom trail cheers bar and transport connections

there is a french wine bar downstairs with excellent food and wine - they give guests 15% off and you just take the

restaurant and bar on site

brian made us feel welcome in the bar so make sure you pay him a visit

breakfast was delicious in the little wine bar next door

the wifi in our room was nil and void until we complained then it was made easy.

bottle of water in the room upon arrival no room service no fitness

i had a problem with wifi

thout password)

i was surprised however to note that their wifi network is unsecured

i was so wrapt to be able to make a tea or coffee and heat a meal in the guest kitchen i would recommend this hotel

also, no coffee maker (had to go to shared kitchen and stand in line)

the guest kitchen was a nice addition as well

added extras like the guest kitchen and free gym helped justify the cost

staff is very helpful and they try their best to accommodate your requests for early check in etc, to the best they can and hold your stuff after you check out etc

accommodated our early check in request and staff was very helpful

friendly staff, convenient bar restaurant on ground floor, rooms were clean, great value for money

restaurant and bar down stairs

loved the dogs!! the bar downstairs was great too! location great!

early check in helpful reception

to pay for wifi or sign up for the (free) marriot app membership is annoying and seems unnecessary (-)said the breakfast was free for one day and the next day i was charge for it and there is no free wifi (-) no free wifi (-)had to pay for wifi (+) room was great with good aircon, shower etc and wifi (-)for bottle of water, had to either pay for wifi or sign up to become a bonvoy member to use free wifi (picked the latter (-)not free wifi!!? should be free i think, is not a cheap hotel (+)was given free wifi when i called from my room

the bar style and feeling like you are not in a hotel

i also missed a coin laundry at the hotel, but found a good one nearby, close to whole foods

true to a four star hotel there is a well equipped gym and an indoor pool next to the gym

great pool

we used items from the snack bar on this trip which were nice in vareity and reasonable in price

cheaper breakfast would be good.

we didn't eat breakfast so can't comment on this.

the sofa bed our kids slept on was very uncomfortable

and friendly staff even friendly to kids

the gym is ok, but the treadmill was broken :( the room was available before 4pm and they were very

thank you to the staff member who helped me figure out where to do laundry nearby

early check in due to travelling overnight much appreciated

nice a lot of things to do gym, bathrooms are nice and the hotel itself had really good food around

they don’t have laundry room

many nice amenities: nice wifi,free bottled water, nice pool and work out room

comfy room, good and free wifi, great location

enjoyed the free wifi and the customer service

wifi was not found in search.

with great amenities including free strong wifi and plenty of electrical outlets in room and a keyboard on the back of the tv remote

the rooftop bar is spectacular and the open space patio and gathering areas were perfect

they say the bar is opened 24/7 but it closes at 2 am.

nice bar with high quality beer and cocktails

amazing views from rooftop bar

the staff at the kitchen bar was very nice and accommodating

the decor and that you have the gym, office space/laptops accessible and bar area.

bar service great and breakfast excellent

the bar was closed but wasn’t the hotel fault due to covid 19

the bar area was also a fun place to go after

it did remind me of when i was in europe - meats, cheeses, bread, fruit, espresso :) visited the bar at night - great bartender