like very much that they provided a paperboy breakfast when our departure time did not allow us to be present for the regular breakfast

helped me with early check in when i asked and even signed me to a late check out without me asking due to my shuttle to the airport time

very clean and comfortable. well equipped gym. close to the airport.

and helpful staff, efficiently run (free) shuttle, clean and well-maintained facility, including gym

shuttle to and from airport

not enough entertainment for kids. just a pool. they should have a game room for the kids.

the hotel is huge with a great restaurant, a swimming pool and gym

managed (each of the 5 dispensers of hand sanitizer i tried were empty, the water filter at the gym expired, the pool sayed

great location ! modern decor! free breakfast! clean and beautiful !

the swimming pool was cloudy and seemed to be unclean.

wifi is terrible slow.

the wifi wasn't working

when i logged on to get free wifi i was put onto a screen that said the charge was 4 something when i queried this at the desk i

reception counter denied me to check in saying they don t have empty rooms even told me their wifi is not working denied me to connect despite it was working

checked in early to work but their wifi didn't work

hospitality cleanliness pool breakfast

shuttle was quick and convenient

nice gym

pool

nice restaurant attached and great continental breakfast while waiting for shuttle @5 am.

wifi and breakfast so we did not need to worried about finding simple breakfast in the morning when

wifi was really good

friendly peronnel, comfort rooms,wifi,

the staff was excellent, plus continental breakfast, free wifi, a pool... yes please.

we didn't like the speed of the wifi

there was no hot tub and the pool is small

king sized bed, large room with kitchen and breakfast, as well as shuttle.

windows to small for the room whit kitchen

the gym was sufficient, and there was a pool

beautiful facility. great breakfast. airport shuttle.

comfortable room with all of the amnesties like a gym and pool and friendly and professional staff

very clean, nice gym and very friendly staff and breakfast was included!

efficient check in, friendly staff, comfortable clean room and timely shuttle to logan airport.

close to the airport with a good shuttle.

loved the snacks at night, bar in the hotel

convenient, laundry room needed to be cleaned

was so desperate to find somewhere in boston that had an early check in as i had not booked accommodation when i arrived into boston

kitchen staff deserves praise

liked the availability of free parking, the fitness center, the guest laundry, and the free shuttle to logan

the bed was comfortable, breakfast was better than a lot of hotels, if a little crowded, and there was enough storage and

laundry machine ate money

i love that they have a gym, a laundry room and it’s close to my job

we liked the kitchen and full size refrigerator setup in this housekeeping unit

i love that they have a gym, a laundry room and it’s close to my job

staff was awesome and was very nice and the room was very clean and i loved that we have a whole kitchen to our

our ice machine and laundry room was closed the entire time, had to go to another floor for ice and waited to do our

the breakfast was excellent. appreciated the laundry facilities.

breakfast was great!!

not being aware that i had late check out and opening my door with their own key before i had a chance to answer the door

breakfast, gym, room size & keurig in rm

and the pool was closed

close to the airport, nice rooms, super comfy beds, bar on site.

my kids love so much

that it had a guest laundry room

the pool

from overseas we we're a bit disappointed that the bar and restaurant didn't open til 5

just needed a place to stay near the airport, but really found the amenities to be awesome - the bar and restaurant was well staffed and really fun, loved the gym and little pool and my room was

nice new hotel and good gym. great shuttle.

there is a well equipped gym and an indoor heated pool

the gym was modern and clean with a great variety of options

wifi in room could not connect to internet

wifi

the wifi didn t reach the room.

and the wifi was not

was no wifi or tv

issues, which was unfortunate because one of the reasons we booked there was to have the kids enjoy the pool

modern and very clean and good quality breakfast and exceptional staffs

small pool, but no complaints from the kids.

air conditioning seemed to be at just the king suite room and not in the living room/kitchenette

breakfast, clean efficient suite of rooms with a well stocked kitchenette, lovely pleasant staff, good location

breakfast had lots of options

the free parking and free breakfast made our stay affordable

hotel was clean breakfast was perfectly acceptable common areas were nice gym was again, perfectly acceptable for a hotel

we did not have breakfast.

were happy there was daily breakfast

nice to have pool and gym on site

free shuttle ride to/from the airport, hot breakfast buffet, late 12:00 check out time, and the kitchenette

clean rooms with a nice size kitchen for our needs and a large bathroom

on-site bar was a plus although we didn't make use of it

the food at the bar was outstanding

breakfast exceeded expectations check out market basket food store across the

pool was good for kids but not adults, gym could use some real weight machines.

kitchenette was great and there was plenty of room to sit and chat with the friends we were

nice to have a bar with food open late in the evening

breakfast was great, room was comfortable

used everything pool was heated very good temperature, gym could be little bigger but was fine for two, the restaurant has a delicious steak and the

staff was professional and courteous, the rooms were spacious, the beds were glorious, and the breakfast spread was fantastic

the pool and gym were closed for cleaning and renovations.

we were not aware of the ongoing construction or closure of the gym/pool area as we didn't see that information listed on booking

free breakfast

gym available if needed

breakfast was fair

was nice, gym and laundry services were exceptional

the staff was so nice well informed. the shuttle service was excellent

the shuttle service to the airport was very reliable

towel bar kept falling off the

the facilities the gym the heated pool

the gym and pool was nice

property was not up to hi express levels of service no restaurant, bar or pool was available during our stay and seemed unlikely in the near future

gym but pool not open

full laundry

location & full kitchen

bargain price, full kitchen, couch, much more

tv and didn't the channel to watch super bowl on tv and didn't have real breakfast food and the stores and restaurants are too far only by car can go to the

kitchen, laundry

the laundry and 24hr market on site were also benificial and came in handy

pool is quite small so don't pin all your hopes on doing laps

the kitchen staff was very pleasant also

i like the gym, the pool, and hot tub.

the room was amazing and so was the gym

she was able to get me early check-in and late check out, which was a big help

breakfast was awesome

good breakfast, good room, friendly staff

breakfast was very nice. room was nice...i will return.

breakfast was

wifi worked well while we were there

have parking on the back and free wifi

parking very small

it wound up being a 2 person trip and we didn't pay for coffee or breakfast

the easy online check in, available parking, access to concierge, and attention to small details sets this hotel apart

more equipment in the gym one machine wasn’t working

the kids enjoyed the pool

breakfast was nice. enjoyed the fresh waffles

the pool was closed while we were there and we didn’t know about that before hand, however, we were

pool

classy decor, outside bar staff, very clean, parking, linens, furniture, lighting, design, early check in option and outside area

ud83dude42 free parking always a bonus

classy decor, outside bar staff, very clean, parking, linens, furniture, lighting, design, early check in option and outside area

classy decor, outside bar staff, very clean, parking, linens, furniture, lighting, design, early check in option and

the parking lot fills up quickly when the restaurant/lounge is open.

nice hotel kay in the reception is the best casino room size location wifi staff view

fully stocked mini bar and comfy beds

) and i were on a family vacation

fantastic view, well equipped gym

mini bar needs to contain a gluten free snack

the worst wifi and internet access ever met.

clean, modern rooms, extremely comfortable beds, and fast wifi

had trouble with wifi - but who cares

a guest laundry room

breakfast buffet was good

our room smelled sour when we arrived, like forgotten laundry

we didn't have a chance to try the breakfast or other facilities (like the gym etc) but everything was super clean and wonderful

was wonderful, next time we will make a point to visit the pool

close to laundry mat and car wash

my kids loved the pool

place and location easy to walk to all attractions and restaurants staff was great breakfast was amazing even our dog was well taken care of her own bed and

told us where to get some lunch and start our day of e woman that's runs the breakfast bar is

we loved the suite, especially the coffee / kitchen nook

the coffee at breakfast could be improved

room was great, love the wood burning fireplace, separate spa bath, great bathroom and sunset views

checking into the front desk was very easy also i requested an early check in and they didn’t hesitate to help me out

pool was cold. was told it was a heated pool, not sure what it was heated to?

the swimming pool was quite small and the bar prices quite steep.

that there was a 24 hour gym

really enjoyed our stay especially the kids because they have an indoor pool

breakfast was very good

amazing breakfast

staff is very friendly, hot breakfast daily.

the continental breakfast was well served

clean, quiet, proximity to shopping and encore casino, as well as ability to take subway into the

the laundry facilities were very useful

very clean, comfortable room with a nice kitchenette. i would be happy to stay here again!

shower was the nicest shower ever. kitchenette and full fridge were nice.

the location was great as we have family a suburb away. the breakfast was really good.

space, the bathroom, the location, the metro in front, the breakfast, mostly the egg and ham english muffin, the coffee

so close to downtown salem. amazing smelling soaps and shampoos. yummy breakfast pastries.

enjoyed almost everything and will definitely be coming back, but at $600 a night the breakfast options could be a little better

touches + super clean + fresh baked cookies every day + very much in the details + delicious breakfast + right in the city center + just the most wonderful interior design + a hotel with a

it is a beautiful combination of bed and breakfast with luxury hotel

hotel is beautiful and the breakfast and snacks especially the cookies were wonderful

bar wasn’t cozy & intimate: does not take advantage of the view and location

i was able to get early check in. which was nice after a long day of travel.

the large windows in the lobby area made breakfast in the morning pretty awesome with the view

the gym was well equipped

had the eve meal and breakfast at the dinning room

wifi was so slow

wifi was good

very friendly staff, free parking and wifi

wifi not great

free & good wifi

no need to wifi and speed is decent

and the wifi was great for work

that i found out that they do have a pool and fitness center

great but the bedding for the pull out sofa was inadequate and thin - kids were freezing in bed wearing their sweaters

the kids loved it

the location was excellent (super close to amazing food), wifi was fast, and our room was clean and spacious (-)wifi (-)the internet and wifi service was horrible, but that seemed consistent all around the city. (+)queen double, it had two double beds in which was super for the size of our party, there was free wifi and the hotel was lovely and clean (-)information regarding wifi was confusing (*)very nice location. clean rooms. good wifi. walkable spots. (-)wifi signal as keapt going off and on (+) wifi throughout the hotel including rooms (-)could upgrade their wifi (-)wifi was very poor.

was excellent and kyle at check in was very accommodating with an early check in after a long travel day

pleasant staff; accommodated early check in and late check out when flight was changed; great tv channel

staurant, bar, room service, etc.).

restaurant in the hotel is not working though, so they don t have room service

great staff! allison at the bar was excellent!

it has a lovely onsite bar and restaurant and the rooms are comfortable if a little small

the stories of hauntings added a layer of fun for the kids, and the hotel definitely has a unique and cool vibe, especially the downstairs meeting rooms

heart of salem with all of the old world charm you would expect and a fantastic restaurant and bar

there were two restaurants and a bar in the hotel

slightly run down, the gym had some broken equipment.

great breakfast! close to wonderful shopping and restaurants.

having a laundry was a nice bonus. the breakfast was excellent. the location was close to the

had a nasty smell of weed, which is very uncomfortable, especially when you are traveling with kids

the breakfast was really good

i'd say travelling as a couple or a family of 3-4 (with young kids) would be perfect

i had a full kitchen in my suite and an amazing view

from the amazing staff to gorgeous rooms great pool and work out gym, location is very close to great attractions and very helpful valet parking for our vehicle

the sink outside the bathroom; very small gym

i didn’t expect a kitchen

early check in was very much appreciated

it was nice having laundry facilities on the premise

breakfast being brought every day in the room was great

if you are sporty there is a small gym here and it is well enough equipped to get a proper workout done to keep you ticking over so

north end, plentiful breakfast buffet including fabulous hot pastries, very helpful staff, handy laundry

i loved the set up with a bar area that made it easy for me to get ready while my husband used the restroom

the kitchen was being remodeled and the breakfast was scarce

bathroom for the hotel restaurant/ bar was downstairs & down the hall, not anywhere the

reservation included breakfast but was not offered due to service

room, friendly service, early check in / luggage storage, clean and quiet, nice large modern tv, 40 second walk from north

the wonderful pool, kind staff, wonderful breakfast for my children and i.

it is close to everything and when staying there is the pool/game room for the kids.

no moveable shower head, no shower gel (only bar soup available).

location and gym

the breakfast was pretty decent for a 3 star hotel

they have a nice bar that has been closed due to covid

had nice bar and

the bar was nice and quiet, some evenings had live music but wasn't overly loud

if i was to choose something , the bar wasn’t open when we arrived and during our stay

however the moment i walked into the lobby and saw the bar and lounge area i knew i made the right decision

the gym was neat and enough

the have gym and bar/restaurant

the gym was well-equipped, and the hotel’s location was perfect—just a short distance from the city

small but good gym

gym is sufficient

no outlet around pool area but i can see why

the pool and gym are good

a lot of restaurants walking distance, nice neighborhood, free breakfast, free internet and free parking

room with living area extremely enjoyed it with my three kids the indoor pool was just a perfect breath everyday after the breakfast for the kids to have

a restaurant and bar would be a nice option but not necessary.

is a convenience fee of $25 a day for things that should be included, like wifi

wifi in the room was not working well, and since i was traveling for work that did not help.

the bed was comfortable, wifi worked with no issues

location, slow wifi want you to pay for premium, some maintainance issue seem neglected like only one lift dont

the hotel is undergoing updates to its tv and wifi system

comfortable beds and little special touches like a dim focus light next to each bed and a foot bar in the shower for shaving your legs

i wasn't expecting early check in - but was able to

enough towels provided, no hair dryer, no coffee making facilities, a number of pieces of gym equipment was out of order, very little storage space in room

then in the morning they had breakfast at the bar downstairs and the coffee was delicious

they do not have an on-site gym, you have to pay for a workout at a nearby gym

location, very kid friendly (loved the kids activity room

the front desk saw us walk in with two young kids and called our room to see if we needed a pack and play

the gym has enough equipment to help maintain one's fitness while travelling

the kids loved that

activities for kids and adults

also, the wifi code we were given didn't work, i didn't mind too much because i have unlimited data, but

decent wifi, hot water with good pressure, comfy bed n pillows & near olde towne.

wifi didnt work at all during our stay.

wifi didn t work. no room service.

wifi was brilliant best off all the hotels i have stayed in, the staff were very friendly and

we were given waters on arrival and accommodated our early check in

coffee shop in the morning and bar in the evenings

i was very happy at the late check out time of noon to maximize our time

i had to put towels and pillows to try to block the sounds of the young kids as they were up very early in the morning

got woken up by band in bar nearby.

the room was very large and spacious. it had good amenities such as a kitchen sink and table.

nice design, mini kitchen area and dining table were super convenient

the rooms are spacious clean and have a small table and kitchen area

the rooms were decorated so cute and everything you needed in the kitchen was there to make our short stay even more

like an iot hotel, clean, cool lighting effects, very easy to do self check in as well, great wifi signal and bandwidth

wifi was there, tv with many different channels too

wifi service wish it came with a password maybe too many people using it

it wasn't easy to connect to the wifi in the beginning.

rooms included ironing board, wifi, good working space for a smaller room and comfy beds

no buffet breakfast wifi not always working in the room bit old bathroom

wifi is poor on 9th floor

the wifi in the gym wasn t working. a rowing machine would be great!

print boarding pass for example), and cookies or muffins for the early birds before any

wonderful pool and high speed wifi

dining room with view of the pool

great bar area and the staff made us feel very welcome

we enjoyed our coffee and breakfast on the patio in the morning and followed that with a swim in the pool

breakfast was delicious

the small bar area was a bonus

the staff were attentive, sent an engineer who fixed the problem and even enabled me to have a late check out

hotel has a beautiful view of the city, good facilities, a good gym, a good bar, incredible dining rooms, and i even got to see meeting rooms

i wish the rooftop bar was open later, but otherwise it's a fantastic location

better offerings for breakfast.

they accommodated both an early check in and late check out

room, breakfast, parking and cleanliness

the breakfast was not good.

hotels are generally reliable to be clean and have a decent breakfast and a comfortable bed

breakfast was amazing. selection was great.

everything. free garage parking, breakfast, very clean and extremely polite personal.

24) was big and clean, nice tv, check-in and out were

free wifi

like breakfast and/or restaurants were very good, the room services already was very good, other wifi continuously very good, we become happy from the

wifi didn't work even when we called and said it didn't work

everything. perfect location. cleanliness. courteous staff. free wifi

many nice amenities: nice wifi,free bottled water, nice pool and work out room

comfy room, good and free wifi, great location

enjoyed the free wifi and the customer service

wifi was not found in search.

with great amenities including free strong wifi and plenty of electrical outlets in room and a keyboard on the back of the tv remote

breakfast is good and tasty

location, the gym, cleanliness of the room

location, fast lift, gym

gym equipment very basic

great full breakfast, good privacy and thick walls

for money, complementary snacks and coffee in a comfy lounge, great location, fast wifi, clean and comfortable

water dispenser with bottles on the floor livingroom with coffee fruit and cerealbars good wifi adjecent pub had good meals and also pleasent staff

free wifi & business centre

wifi was

great location, friendly staff, comfortable bed, free wifi - everything you need.

you have to pay for wifi in your room

no free wifi

not charging for wifi

the wifi didn't work very well. the price of breakfast seemed high.

great buffet breakfast at a reasonable price but wifi is $10 a day which i was surprised at expected free wifi at least

the restaurant and bar were comfortable and the food was great

gym could be bigger

nice gym, well equipped

to covid no gym, no kayaks, and maid service only upon request

the kids really enjoyed the back elevator for access to the cambridge mall

location was good and the room had everything me we needed, even a small kitchen/ bar

location, great breakfast

wish the breakfast had toast, but this is so minor

breakfast, service and clean room

very clean, great breakfast, great pillows!

location and price, gym availability.

harbor, north end, boston commons, esplanade), cleanliness, well staffed, nice little bar, pool and gym were good

bed was amazing and late check out was an excellent amenity!

too fancy but kids enjoyed the pool and we could walk to north end and faneuil hall

gym was being remodeled

bar area was really nice

staff, starting with sherley but extending to the valets, reception, engineers, bar men, etc were all singularly

part of town to walk around right across the street from boston common and beantown grill and bar right next-door that has fabulous food and drinks and the bartenders and staff are amazing

absolutely loved the location of the property and the downstairs bar was very nice as well as the wine/cocktail hour in the evening for hotel guest

the best part was the bar lounge, great food drinks and bartender.

the pool was magnificently paired with the gym!

pool was great for the kids we were there for hours

kids loved the pool especially

my granddaughter loved the salt pool

we could hear kids yapping away next door

nice breakfast included

i missed vegetable options for breakfast.

complimentary breakfast, good looks inside, calm, comfortable bed, cool in summer, air refresher, kitchen in the

best location i have found with kids

great rooms with little kitchen. plenty of space. excellent staff. very friendly and helpful.

the location and amenities were great!! the lobby coffee bar was great super convenient

accesible pet friendly great for kids great products in bathrooms very comfortable beds

the gym space was also amazing and very clean

kids friendly

wait at the bar by the pool

at the cost, upgraded wifi should be included

upgraded wifi should be included.

television would not connect to the interval wifi so you could not stream entertainment options

room, just off the main atrium, had a bar station right outside serving the atrium balcony seating

the ambiance of the entrance and bar area was very inviting

the pool was closed ud83dude2b. and my kids ud83dude22 ud83dude2d.

breakfast was awesome

great gym, pool available for guests

amazing breakfast, location, views, pool, and fitness center.

wife and i both really enjoyed the breakfast

the suite, great kitchen area, huge bed, fantastic views, comfortable temperature

i didn't love the breakfast either, most of the food was tasteless so i'd encourage the staff to improve that

room, a laundry room - for 6 dollars you could wash and dry a large load within 90 minutes

view to electrical station was not the best, breakfast got very crowded, hotel stay and valet parking cost was high but commensurate with others

the room was large and had a full kitchen

rooms very comfortable beds, wifi easy, shower great, nicely warm at a bitterly cold time of year

good wifi

in room service can be ordered from the tv which is a great idea except that the options are limited

the bikes were an amazing perk. also early check in and late check out was amazing.

gym is a bit too small

wifi was too weak. wasn t able to access wifi inside the room at all. tub was dirty

the room had no amenities. no glasses not enough towels. no cable access to wifi

wifi wasn t the greatest

wifi on and off most of the time

and wifi was very bad