the wifi did not work.

breakfast was perfect and good wifi

eggs were undercooked and wet. i did not use wifi or bus. center.

clean, quiet, professional; free and easy parking good pool

the kitchen was beautiful and the other amenities were top notch

breakfast closes too early

breakfast was better than expected

family of four two adults and two kids

the free breakfast made up for it though

complimentary breakfast was not good. we didn’t go back

concert we went to, free snacks in a lounge down the hallway, clean and comfortable room, amazing breakfast (best i’ve ever seen)

no coin laundry facilities on site

the breakfast was good and atmosphere was very pleasant

love the artistic decor, the breakfast, the laundry access, and the outdoor visibility from the lobby ( glass windows), friendly

they also have a laundry onsite and they serve breakfast daily

clean, staff are nice, the car is protect with the underground parking

location and price were good. also free parking.

parking garage was nice as well as the location . great coffee and good price .

the parking was limited

parking, close to bus stops to harvard square subway station, good breakfast and comfortable rooms

it certainly has character and was fantastic that our double room turned out to have a kitchen

if all of that gets boring a 15min ride to the casino is always a 24 hour option

little suite with a living room/kitchen area

the shared kitchen could need more utensils

the two bedroom apartment was spaciously equipped with a full bath and full kitchen.

staff is very friendly, free cookies, breakfast was good, clean and comfortable

the king suite is spacious, with door between bedroom and saloon. it has kitchenette.

loved the location and the kitchenette area with microwave, sink and refrigerator

breakfast was okay

the room was nice and quiet, many facilities ((even a small kitchen). good breakfast

also the gym facility does not have enough equipment

location, nice onsite bar and restaurant, very clean rooms, nice staff, very convenient parking at a reasonable nightly

me over the breakfast i prepaid and was told i didn't also wasn't told where to find the pool the gym or anything

kids live in newton, so this hotel’s location is pretty much perfect

the gym is 24 hours which is great

the lobby was great. friendly staff. awesome fitness center.

beautiful rooftop and graciously arranged restaurant and bar to lighten the day

bottle of water in the room upon arrival no room service no fitness

i was surprised however to note that their wifi network is unsecured

thout password)

ll re-open next year) bad wifi

have to agree every day to wifi whrn i examined the folio it says internet access instead of room charges which is frustrating

laundry service was very efficient 4

my flight arrived early and i requested and obtained early check in

the gym is small, maybe relocate in a bigger space

rooms are old, they smell like stale cigarettes, and the gym is poorly equipped

complimentary shuttle service throughout cambridge was an awesome perk - we hopped it to and from harvard

very clean, friendly staff, free shuttle to/from cambridge

desk staffs and shuttle driver, bartenders are very nice, courtesy

good location good gym

gym was boring, like all other

nice gym

proximity to harvard square, cleanliness, clean and simple decor. i enjoyed the gym as well.

wifi is not super compatible with chrome browser, i got booted off for security reasons a bunch

shuttle bus to downtown and free wifi

king suite was very spacious and comfortable fast wifi

5 daily), free wifi very poor and, of course, the upgrade was paying and breakfast is out of reasonable price

wifi access not available

very comfortable bed, great small gym with all the essentials and a great view

gym is a bit small and threadmills aren't really suited for running.

very comfortable big bed,smart tv, early check in and late check out.

beds were really comfortable! the gym was well equiped and clean.

i found it complicated to get around on the gym floor

pool was very small, would be great if they had a jacuzzi instead but still ok for my 10 yr old son

it is very comfortable, the coffee bar is great, and you are in a great location

bistro, 24/7 snack area, indoor pool, water pitchers in lobby for guests, newness of

the location, i was pleasantly surprised to see that they have now installed a mini starbucks and bar in the lobby where people can sit and eat (plus the starbucks is open at 6:30am), and they also

they were friendly, helpful, so good to my kids and made this stay all the better

responsive front desk, brought up amenities and room service quickly

the website advertised that it had a bar and restaurant but it does not.

were a lot of unexpected perks… breakfast is mostly pastry based but is very (very) good

there is a coffee/tea bar and microwave set up in the lobby, but a drink or snacks would have been nice as an additional

the room. reception staff. gym.

room at the end of the hotel; wifi was not working, i had to pay for roaming data, i asked for a late check out as my flight was at 10 pm at night that day, but was granted only a check out of 12

was clean and spacious, and everyone was really friendly, great access to tea and coffee in the kitchen too

fast wifi, friendly front office staff, free tea and coffee available in the downstairs kitchen

one can talk with each other at a common kitchen space underground in order to exchange some information

there is a corner to make coffee or tea on the ground floor, as well as a common kitchen in the basement

the kitchen was well stocked with coffee, tea, & water, and the downstairs lounge had a refrigerator

ice machine on 2 floors not working. finally went to bar for ice.

due to the corona virus non of the amenities, restaurant, or bar was open

bed was really confortable, the gym was not big but new and good enough

have liked a book of info in room, telling hot to use the tv, pool, gym and bar hours, where to find ice, restaurants and take out too, close by

the lounge bar would have been open earlier than 5 pm, we would have appreciated that

room, kitchen/dining area, living area

occupancy - nice and big nice for families to have the second add-on room (double bed) for older kids and their

pleasant staff, comfortable beds, clean good breakfast

and access to microwave and other small appliances, really comfy bed and en suite shower bath, laundry access, sitting around dining table meeting people

required to leave key in kitchen so staff can move car, if

i was allowed a very early check in. the staff was exceptional.

the gym is small but top-notch in terms of equipment

small hotel, personalized attention, great gym, super convenient location

everything: perfect location near the metro station, nice room, gym open 24/h.

the gym is the best hotel gym i've ever used

modern clean hotel , beautiful restaurant and bar within the hotel with a lovely brunch menu

they accommodated early check in, very much appreciated

good front desk for early check in, all staff are nice.

we really enjoyed the hotel bar and restaurant

the bar connected with the hotel served food and good drinks, we didn't eat there, but a lot of other

a bonus was the fully equipped kitchen and laundry, unfortunately we only stayed two nights so didn't really need to use them, but it would be

also they have coin operated laundry which is a massive plus when you're on long holidays

the staff is so accommodating (need an early check in/late check out- sure

ask for would be additional towels, an ironing board in the room (instead of having to use the laundry room) and a full-length mirror

on the 3rd floor when kids weren't running and yelling or adults talking in the hall

the gym was tidy and

- laundry lost my abercrombie boxers & slid in a lee cooper boxers without telling me

specifically chose this hotel because of the pool for our kids

shuttle service did not cross the bridge.

and also there are shuttle bus for every 20 minutes

wifi always loses connection

wifi did not work in our room

i dislike extra charge for good quality wifi. everything else, great.

wifi failed for a few hours - but we were able to use lobby connection nothing else to complain

excellent location, comfortable room, good wifi

arrived quite late). free wifi worked. room was clean.

first day we didn't have wifi

we did not have wifi on day there was no hot water an other day no compensation and no excuses

easy to check in

were a few issues with the room: the wifi access they provided us with didn t work, the cable in the room television didn t work,

the onsite laundry and gym were a great added feature

did have breakfast

your breakfast was great

check in, friendly staff, great location, amazing breakfast

the pool was closed

have to pay extra for wifi and the daily rate for valet parking

offer while we agreed to swap our everyday cleaning to greater wifi, we just didn t get it right and thought it s on offer on top of usual things not instead

they gave you a chip to be used for a coffee and one pastry, a snack, water in the lobby and wifi

wifi didn t work for the last two days and they said they were getting it fixed but think it was

is essential, there is nowhere to park nearby) is

the wifi should be protected. i didn't feel safe using it for work.

quiet

th the occasional record playing in a room); lots of amenities and no worries about wifi passwords, surcharges, and the like

the breakfast is limited but good.the wifi needs improving.

having to pay for parking. wifi was poor. weak signal which kept dropping out.

extremely helpful and informative, including letting me know that when we checked in that the kitchen closed soon so we could order and use our $20 credit

the hotel room was very clean and stocked with useful amenities in the kitchen and

great breakfast and a great location in cambridge

nice little kitchen, huge desk to get work done on

great room. liked having a fridge, microwave and stove. good breakfast. great location.

there were also snacks waiting for us and wine tasting at the bar in the evening

breakfast was excellent and tasted great

we brought a group back from dinner on a sunday evening and the bar was technically closed

rooms are unique and classy but not weird. staff nice. location perfect. free gym.

breakfast was amazing, we were not hungry until dinner and the wine was such a nice touch before

stayed over new year's eve and the hotel had a late check out the following day which was a bonus

suite was very spacious and had a walk in closet, bar area, sitting area, bed room with doors opening to the sitting area

thank you soooo much for everything and the easy handling of our late check out request

breakfast was pretty mediocre, but there are plenty of other places nearby to go.

the sofa bed our kids slept on was very uncomfortable

the rooftop bar is spectacular and the open space patio and gathering areas were perfect

the easy check-in, the ability to change both the hue and intensity of the lighting, and the gym with two peleton bikes which were securely positioned so they didn't move while you moved on

they say the bar is opened 24/7 but it closes at 2 am.

the staff at the kitchen bar was very nice and accommodating

location was perfect! rooms were clean! roof top bar was amazing too!

great breakfast, small minus shared bathroom, but i was only one night so ok for me.

breakfast included was a great bonus

excellent: comfortable, great position, not noisy, good breakfast, professionalità, courtesy.

location, friendly, breakfast

i called in to check in early

did not indulge in breakfast

the pool and gym area. also the great restaurant zuma

spa facilities not great

the spa was heavenly.

top location. great pool and spa. classy decor.

no free wifi in room. only common areas.

the wifi work well

a few spaces to work, easy to access power outlets, dimmable lighting, stable wifi

except for the wifi, the stay was amazing!

everything was great, just the wifi was slow. but it's good enough.

close to boston common, the freedom trail cheers bar and transport connections

restaurant and bar on site

brian made us feel welcome in the bar so make sure you pay him a visit

nice walk to boston commons, the original cheers bar and the freedom

there is a french wine bar downstairs with excellent food and wine - they give guests 15% off and you just take the

hot breakfast was great

location was good and the room had everything me we needed, even a small kitchen/ bar

breakfast was great, with a variety of options daily

breakfast had few protein options

easy location, parking, and free breakfast had tons of options

if i would have been with my kids and it was earlier in the night i would have left but it was already after midnight

no breakfast included.

free continental breakfast would’ve been nice.

the prices should include free breakfast too.

we would stroll 2 mins for breakfast at pressed cafe (highly recommend the french toast with nutella and banana

they also have a small gym (i did not check it out but was planning to when booked) location is okay, 5 min walk to the

breakfast is good and tasty

breakfast was very good, with a nice selection

nice rooms with refrigerator. big bathroom. nice gym

gym equipment very basic

key card didn’t work for the gym , the microwave is down stairs right when you check in at front

later, while at the hotel breakfast, dev came personally with the news of a room ready for us

clean hotel good breakfast friendly staff

also, we were hoping that the bar could have stayed open longer

the accommodations, breakfast, and gym.

i loved the wifi included in the room

nightly fees

wifi often didn't work

$/night) to use the wifi and gym and pool

wifi is fast

room, breakfast, parking and cleanliness

very nice diversified continental breakfast. newly renovated rooms.

staff, delicious breakfast with lots to choose from, spotlessly clean throughout the hotel, very comfortable bed,

breakfast was amazing. selection was great.

the breakfast was not good.

apartment was super clean, spacious, with good storage, wifi, a nice bathroom and small kitchen with enough to cook a meal

reliable and strong wifi access

the clear instruction on wifi connection is either in self checkin mail or in the room.

wifi and no signal on tv

wifi can get spotty, but you can ask for an ethernet cord!

no laundry bag was provided

breakfast and the bar were real nice........bartender chris ..great guy

also, you can use laundry service if you pay 10 dollars per a bag

and i am glad they had breakfast

bar and restaurant in the lobby offers guest discount

to pay for wifi or sign up for the (free) marriot app membership is annoying and seems unnecessary (-)said the breakfast was free for one day and the next day i was charge for it and there is no free wifi (-) no free wifi (-)had to pay for wifi (+) room was great with good aircon, shower etc and wifi (-)for bottle of water, had to either pay for wifi or sign up to become a bonvoy member to use free wifi (picked the latter (-)not free wifi!!? should be free i think, is not a cheap hotel (+)was given free wifi when i called from my room

usually book hotels that offer breakfast and that would have been nice here but was not included with our booking

kids had a blast in the pool and hot tub

kids lived the pool

kids lived the pool

i was so wrapt to be able to make a tea or coffee and heat a meal in the guest kitchen i would recommend this hotel

added extras like the guest kitchen and free gym helped justify the cost

family kitchen room was super convenient

staff is very helpful and they try their best to accommodate your requests for early check in etc, to the best they can and hold your stuff after you check out etc

location, staff, comfort, gym

we enjoyed the pool and the bar and the restaurant

crowded and loud bar on thursday night before veterans day...very noisy

breakfast was fabulous! pool was clean and the grounds were beautiful!

across the street from the mall. nice bar area during late hours.

wish there had been a hot tub in pool area. also pool temp very chilly

bonus was the pop-up holiday bar while we were there

nice gym, well equipped

am not sure why the second night, both my kids and i had severe asthmatic symptoms requiring us to take our inhalers every 2 hours

didn't have time to check out the gym

nice hotel they have a gym-mat in the room so you can do a bit of work out or exercises in the room excellent

no free wifi

crazy that we pay for wifi with city rates

for wifi is tacky

wifi is not complimentary, this should be changed

bit expensive hotel. wifi is good and fast, but had to pay some extra for that fast option.

my kids were scared they would be shot at any moment and at one point i even checked maps to see where

had tv news channel broadcasting to the breakfast room - murder, car crashes and doom for my two kids not so great

items at breakfast were occasionally tepid

great help with shuttle-and directions!

the breakfast was really good

good wifi

rooms very comfortable beds, wifi easy, shower great, nicely warm at a bitterly cold time of year

in room service can be ordered from the tv which is a great idea except that the options are limited

gym was small, dark and lacked equipment

we were told room service was available until 0930pm but no menu as it was only available from tv

kitchen amenities included a stovetop, stainless steel appliances and dishwasher

kitchen is too small.

kitchen in the room.

the breakfast is also something i will miss

good breakfast. great room with kitchen & separate bedroom.

wifi is great

turn down service, wifi included, lovely coffee machine, usb ports, big modern television

wifi totally doesn't work in rooms but they know this and are upgrading the connection

wifi could be faster

very comfortable clean room. fast wifi connection.

television would not connect to the interval wifi so you could not stream entertainment options

at the cost, upgraded wifi should be included

upgraded wifi should be included.

i also like the different restaurants on site and room service

also, room service was not available which i think is weird during covid because it seems more

we were given an early check in and nicer room for our anniversary

friendly front of house staff. very helpful. great location to explore boston. late check out.

no need to wifi and speed is decent

and the wifi was great for work

it was a short stay, both the kids would have rather just stayed there all weekend

new and clean, nice pool for the kids

woke in the middle of the night by emergency alarm and other guests. screaming kids.

friendly staff, convenient bar restaurant on ground floor, rooms were clean, great value for money

early check in helpful reception

just that the bar and restaurant next door were not open but still had an amazing stay.

loved the dogs!! the bar downstairs was great too! location great!

restaurant and bar down stairs

we also used the gym and the working space area which were really appreciated

thank you to the staff member who helped me figure out where to do laundry nearby

there is even a gym if you are that way inclined

would also be nice to have a full gym

fast and strong wioth no hoops to ump through, gym small but surprisingly well equipped, cowork space downstairs, coffee at cafe excellent (la

delivered the cappuccino and bar bites with a smile

but if i'm to be nitpicky

our room had a great view of the park and the pool / gym were great

location was excellent overlooking the park and close to the spa and pool

bar was great, food and staff amazing

pool to open earlier would be better.

earlier pool opening hours

the laundry room was small, the gym could be a bit larger.

location and accommodating staff, comfortable beds, clean room, great outdoor pool for the kids to expend more energy while i took 20 minutes to do nothing

too fancy but kids enjoyed the pool and we could walk to north end and faneuil hall

breakfast included, comfortable beds, room was well maintained, nice big tv, excellent shower, gym and pool areas were great

the kids loved the pool, breakfast was phenomenal by far the best hotel breakfast i’ve ever had

big room clean good breakfast just felt so comfortable during stay room was modern, bath was good easy parking without

in the morning we were able to visit the gym and work out for a bit

the room had a pull out bed, so we could comfortably sleep all six of us(four kids ages 9-13) in one room

the free wifi is horrible

wifi was extremely slow, we couldn't do anything

wifi is limited to 5 devices, in our case - 2 adults and 2 children - we had to pay for extra

good wifi

the a/c was very effective, and the wifi was fine for my purposes - the free wifi seemed to be limited to 10mbps which was more than i

a vending machine with snacks and laundry supplies (ie. detergent)...

only suggest it would be helpful to have a little kitchen on the basement where you could have a utensil station so that we could make our drinks

the hotel staff was kind enough to accommodate early check in and we're very friendly

the hotel has free laundry facilities (byo detergent) and luggage storage which was really helpful

free water, coffee and laundry were all great touches

place lots of attractions nearby assembly row encore casino great restaurants in vicinity and boston isnt

convenience, the staff, courteous and professional, the am breakfast was great!

not having non pork meats for breakfast !

space, the bathroom, the location, the metro in front, the breakfast, mostly the egg and ham english muffin, the coffee

breakfast was nice and convenient. sofa bed was comfortable.

staff is very friendly, hot breakfast daily.

breakfast was very good

clean, quiet, proximity to shopping and encore casino, as well as ability to take subway into the

the staff was so friendly, breakfast was amazing, and the room was very clean

gym n breakfast rooms were great

the pool are was not clean

pool is small but really most people don’t come to the boston area to hang out in the hotel pool

really enjoyed our stay especially the kids because they have an indoor pool

really enjoyed our stay especially the kids because they have an indoor pool

salt water pool always gets the perfect 10

gym and dining area is a bit bleak.

it isn't a good fit for families with small kids or more conservative people

is a bar at second flour also is the check in place

gym was well equipped with nice machines, weights, punching bag

the gym was excellent, with top end cardio machines, and the ability to do a strong hiit program with

clean friendly staff fittness center pool

i like swimming pool and gym service

pool need heater

everythng except breakfasts

the swimming pool is clean and the temperature was estimated to be 72

wifi didnt work at all during our stay.

also, the wifi code we were given didn't work, i didn't mind too much because i have unlimited data, but

entered our room: no wifi, 1 robe inspite booking being for two and the blind pull literally fell down- felt like who

wifi didn t work. no room service.

comfortable beds, attached bathroom with shower and basic amenities like coffee maker and good wifi

loved the gym

the gym was neat and enough

the gym was perfect for a quick workout

small but good gym

gym is really poor

the on-site bar and restaurant made it easy to grab a meal or drink without leaving the hotel

online deceiving, strange room layout, had to ask for towels, no washcloths, nothing in kitchenette area, 5th pull out bed not made had to ask for sheets, shower difficult to figure out,

once we got to a place for food, the kitchen just closed (of which hotel said kitchen would be open until 1 am) & couldn't be served

perfect location, wonderful staff, spacious room and nice hotel bar for a night cap.

on the very first moment i had to call the hotel, i talked with the front desk to ask for an early check in they were very polite and helpful

of hotel amenities- said there was a bar and restaurant but there was not first night heat wasn’t working in room

my bf and i really enjoyed having a cocktail or two in the bar off the lobby before going back to our room- it had a fun but classy vibe

conveniently located to easily the best bar, porters bar & grill

no gym as depicted

i wasn't expecting early check in - but was able to