wifi wasn t the greatest

wifi was too weak. wasn t able to access wifi inside the room at all. tub was dirty

and pillows smelled of mildew, wifi very spotty and slow, toilet was not flushed when i checked

free wifi was good

damp and stained carpets, some kind of splatter on outside of room door, no info provided for wifi, foul smell without a/c running, and the breakfast and juice were foul tasting

wifi costs money

hard time with the wifi.

50 for buffet cold food wifi off and

wifi was slow unless you pay for upgrade

wasn t told the password for wifi and had to ask

had trouble with wifi - but who cares

the worst wifi and internet access ever met.

clean, modern rooms, extremely comfortable beds, and fast wifi

we were able to talk with a manager while at the bar and had a great conversation and found out that they have their own car share driver that they

the kids doing cart wheels i. the hallway until 1:00 am.

pool area was very clean

pool and fitness gym

breakfast was good especially help yourself and seat yourself

the breakfast

breakfast pool gym clean rooms . close location to family & friends homes

pool is saltwater which i loved

nice clean. good breakfast. nice suite with kitchen that i can cook some personal meals

the pool was ok

the breakfast was bagged and the patio outside the pool was closed

room was very accommodating and the kitchen was very well stocked with cookware, plates, glasses, utensils

a lot of work elevators dirty divots in the floor of elevators, ice room laundry area dirty, ceiling in bathroom was pealing, just looked unkept

with hypodermic needles drug paraphernalia trash the hallways smell of something sour rotten this laundry being done 24 hours a day you can hear it all night long in your room the staff is not

they were able to book us in early which was nice but when i called the day before to ask about it i was met with a not so nice

full of boxes stacked badly, the door of the bending machine gets stuck, the big doors of the laundry facilities are wide open just right of the main entrance

asked for early check in and didn’t get it when i arrived

room had a ripped curtain and the pulley gym equipment was a little rusty (treadmills and elipticals and bike were in excellent shape) so it

gym and swimming pool are great to relax after full working day

everything was great and the late pool hours was perfect.

the bar was also a great place to watch the baseball game

love the rooms the pool very clean and staff is so wonderful

gym equipment was not working properly

the gym and the breakfast ! :d

left prior to breakfast bar was open!

mainly stayed to get away from kids and soak in the hot tub have dinner out at the new area.

good gym, modern property, connected to an excellent restaurant bar.

was friendly pool was open all day they had a free breakfast which was nice the room was spacious and my kids

heated indoor pool

pool, hot tub, shuttle, breakfast, very clean

pool, hot tub, shuttle, breakfast, very clean

only thing i loved is that boston sports clubs was right next door, such an amazing gym

unfortunately did not get to use the pool because our group got back too late so i cannot

the room is clean with a good smell, a good size bathroom. the breakfast is great.

the breakfast was very good as well with lots to choose from and the selection was not empty 30 minutes

the pool was outside

staff was friendly. room was clean and quiet. breakfast was good.

breakfast

i like cleanliness and comfort of room, i like availability of breakfast. location off highway.

the breakfast was good. from 6 to 9 am. the staff was friendly.

i like the breakfast the moment was good

not lots of tables for breakfast.

the only thing i would suggest regarding the breakfast would be maybe scrambled eggs, bacon and a little less spicy on the potatoes

didn’t get to use the workout room and swimming pool, see kids enjoying a lot

clean, comfortable beds, big selection of free breakfast, and pool.

vey good breakfast!

the gym was a little small. free weights would have been appreciated.

right by a grocery store as well so we could take advantage of a kitchenette

the staff are really friendly and whenever i needed something (plates for the kitchen, toothpaste, quarters for the laundry machine, etc

that the laundry is gross and holds water and loud!!

open to late check

no fruit for breakfast

weak wifi. charged deposit, but never informed me until i questioned the extra amount.

are paper thin and wifi is horrible

rooms were clean and spacious. free wifi and parking.

location for our weekend. attached bar. nice rooms, good wifi.

the food was excellent and wifi was robust as needed

the kids liked the breakfast. the check-in process was friendly.

there is also a pool

20 min from downtown, near all kids of services, restaurants and gas stations

the breakfast was excellent. appreciated the laundry facilities.

the breakfast buffet was nice as well as the location of the hotel from the airport.

room is too small for a kitchenette; thus the kitchenette is squeezed into a tiny space

i love that they have a gym, a laundry room and it’s close to my job

provided in kitchen setup (dishes, pans, etc

house keeping thru my dirty laundry away cause i had it in a trash bag

staff was awesome and was very nice and the room was very clean and i loved that we have a whole kitchen to our

got our two kids in swimsuits and floatys and went down to the pool only to find the pool was closed for

towel bar kept falling off the

very tired hotel requiring a lot of updating. no bar for a relaxing cold beer.

due to covid safety the gym, and pool were closed which would have been nice to know before booking a reservation that was

gym but pool not open

everything staff rooms gym pool area

common areas (lobby, gym, pool) were all maintained very well

breakfast buffet is awesome. room was excellent for 5 persons

gym and location were perfect for this stay

great rooms, clean inside out. very friendly staff, reasonable breakfast spread.

good location for uber trips into salem nice to have a suite and kitchen

spacious and kitchenette was good.

clean staff very friendly breakfast was hot and plentiful rooms were spacious

the suite was great for family's. great breakfast and comfortable beds.

breakfast was very good with friendly staff in the kitchen

pool

the pool was nice for the kids

more equipment in the gym one machine wasn’t working

breakfast was amazing

breakfast, service, pool, staff, cleanliness

wifi was decent

friendly peronnel, comfort rooms,wifi,

rd to get to), wifi spotty, noisy

wifi was really good

the free wifi was easy to connect to and fast

pool, laundry room, very cosy outside sitting area and

pool was awesome

the full kitchen was awesome and came with a refrigerator, microwave, stove, oven, pots and pans, silverware

gym, laundry, great breakfast, atm, kitchen in room, well furnished

there was a gym and laundry facility on the property which would have been great

options for breakfast such eggs and bacon would be nice

no gluten free options for breakfast

i thought the breakfast would have been better.

the breakfast grab and go could use some fruit and juice.

pointing in the wrong direction, breakfast is literally just granola bars and oatmeal packets, no laundry service or room

gym was open and clean

the rooms all have kitchens and the laundry is free to wash and dry your clothes

although the gym was open there was only an elliptical and treadmill machine

nice kitchen and free laundry facilities

kindly by all of the staff, food was great, and we really enjoyed that we were able to do our laundry at the hotel

wifi worked well

the room was very big and it had a nice kitchen. i wish we were staying longer in that respect.

tucked away, loved the little units, breakfasts were good, the room was cozy and loved having a kitchen

breakfast is great

easy access, friendly staff, tasty breakfast.

i enjoyed the fact that there was free wifi and parking.

kept losing wifi connection

they no longer offer free wifi to guests unless they join membership program

never received free wifi.

breakfast, very clean and comfortable, free parking and wifi, staff was very friendly and accommodating the only cons were no pool and i requested bottled

i like the big rooms very clean amd pool

the indoor pool was super clean, warm and there are towels poolside

location, room size, gym. staff

gym was closed and nobody advised of that

i enjoyed being able to use the pool after a day in the hot sun

nice gym and pool; basic breakfast; comfortable rooms and bed; great value

spotless room. friendly staff. great breakfast. enjoyed stay. can walk to mall. pool clean.

loved having the kitchen! it was perfect and so cute!

the location, the modern construction, the structure of the room with kitchen included

helpful staff on front desk, excellent buffet breakfast selections, well equipt kitchen.

breakfast, location just steps away from a number of bus line stops, a swimming pool, and gym

would be nice to have bar / lounge or late night snacks.

breakfast was great.

and the place having a good hot optional option breakfast and had a pool and i believe also a gym

very good food, especially for kids.

restaurant and pool was not open :(

i really liked the pool. it was spacious and clean and warm!

the renovations meant no pool, gym or restaurant.

they had a bagel bar with coffee in the lobby every morning, as well as in room coffee makers

gym is closed

bed was comfy, loved the kitchenette

room was directly across the hall from the laundry room and it was annoying listening to this, but it did stop late at night

the breakfast they got was plenty for them

would only ask that the breakfast may be more choices due to my kids asking for waffles, beacon and pancakes

location, offers free breakfast, free dinner on some days, free laundry, free gym

location, kitchen, and laundry on site

breakfast could have included more fruit

they said they serve breakfast but it was not it’s was snack

bugs in the kitchen area. no water cups in the bathroom.

breakfast has more than you might think: coffee, muffins, granola bars and oatmeal

the kitchen was stocked with everything i needed to prepare food for myself while on my trip

by including a kitchenette, i was able to meal plan and prep and i never felt crowded in a small room

great: path to from logan, parking, nature, silence, room, kitchen, bath, staff, free 24/7 tea/coffee, all facilities including gym and laundry

the advantage of being equipped with a kitchen -big plus

nature, silence, room, kitchen, bath, staff, free 24/7 tea/coffee, all facilities including gym and laundry

very generous self-serve breakfast including unlimited orange juice + free coffee 24/7.

breakfast could have been a little better juice and tea.

quiet location. friendly staff. breakfast is always a bonus.

was only coffee in the morning breakfast wasn’t available for some reason and it would have been nice if i was told before

the breakfast was great kids were happy and they had my favorite bagels (cinnamon raisin)

could have been a little better, hear noise of shower, water from next room and lots of kids running down halls

hotel was quiet, so great with kitchen and separate rooms

i was able to do laundry! pool was great and room was amazing!

the fitness center had operational equipment

hot water, ants in room, laundry facility was small and dryer did not work, no air circulation in room led to nothing drying

staff is excellent, like the daily breakfast.

gym n breakfast rooms were great

breakfast was not great. missing bread and some other things.

great gym i loved it!

clean comfortable room. good breakfast . fast check-in and check-out

the laundry facilities were very useful

convenience, the staff, courteous and professional, the am breakfast was great!

breakfast was nice and convenient. sofa bed was comfortable.

place lots of attractions nearby assembly row encore casino great restaurants in vicinity and boston isnt

not having non pork meats for breakfast !

hotel, very clean and comfort bed good breakfast , good location if this is what you are looking for to a bit far from down town but

being able to schedule a late check out was a plus for my husband after dropping me off at the airport very early in the

shuttle to and from airport

like very much that they provided a paperboy breakfast when our departure time did not allow us to be present for the regular breakfast

the gym was small but clean and had everything for a proper workout

extremely small pool, paid breakfast.

pool was cold. was told it was a heated pool, not sure what it was heated to?

really enjoyed our stay especially the kids because they have an indoor pool

really enjoyed our stay especially the kids because they have an indoor pool

the lavender sauces were a very pleasant touch, gym was well equipped, pool area small but clean

no wifi at the time i was there. and no coffee

wifi is terrible slow.

coffee 24/7' wifi

checked in early to work but their wifi didn't work

when i logged on to get free wifi i was put onto a screen that said the charge was 4 something when i queried this at the desk i

gym was closed, pool was closed, paid breakfast

pool closed for maintenance

husband was upset the gym wasn’t opened

good room. quiet. first floor. view of pool. nice staff

beautiful and neat room and hotel, great outdoor pool and laundry room

difficult to connect to wifi. kept losing connection.

also , had problem connecting to wifi , tried calling front desk several times between 9:00 and 9:30pm on our first night , no one

not wifi plugs. no fridge and microwaved. no bellboy to help with luggage.

wifi is not complimentary unless you have hilton honors loyalty.

to complain about except for the room being on the bottom floor made the cell reception and the wifi very hard to use

the parking lot fills up quickly when the restaurant/lounge is open.

classy decor, outside bar staff, very clean, parking, linens, furniture, lighting, design, early check in option and outside area

classy decor, outside bar staff, very clean, parking, linens, furniture, lighting, design, early check in option and outside area

classy decor, outside bar staff, very clean, parking, linens, furniture, lighting, design, early check in option and

historical building with clean, newly renovated modern rooms, free parking

the beds were comfortable and it was great to have laundry facilities to do some washing

the pool was closed, the gym as well, again i understand that is not the administration fault

money for the laundry :(

though seemed to be cleaned had huge stain on it (brownish color) - it made me wonder how the laundry is being done at your facility

pool, gym, and restaurant were closed. there wasn’t a lot of options for breakfast.

nice hotel kay in the reception is the best casino room size location wifi staff view

the wait for food and drinks in the bar was very long

understand it is a casino but my daughter

i was also able to get an extremely early check in which was very helpful

room service was excellent

have to ask for clean laundry 24 hrs in advance

location great breakfast, shuttle service good location & price

the breakfast was a bit plain, and gym only had 2 working machines

service was good. helped with any of our requests. gym was adequate. breakfast was great.

the first night we had several young kids playing high till 2 am, the 2nd night, a baby cried whole night

very friendly, nice and clean , the rooms was very comfortable , the gym nice and clean , i will recommend and coming back for another vacation

large comfy room with equipped kitchen

the staff was super friendly and the breakfast couldn't be better

breakfast was perfect & just enough

since we couldn't get in our car to drive or get our kids' car seats out, we missed thanksgiving with our family

the breakfast has options for all diets

they gym was brand news with great equipment and at least 2x the size of a typical gym

breakfast had lots of options

hotel was clean breakfast was perfectly acceptable common areas were nice gym was again, perfectly acceptable for a hotel

we did not have breakfast.

loved the shuttle to/from the airport

the shuttle service was great. we ate in your pub and very satisfied as well.

unfortunately the gym was not available due to renovations

great location. very convenient shuttle. grocery store in walking distance

early check in helped and the warm beautiful indoor pool!

and the wifi was great for work

no need to wifi and speed is decent

woke in the middle of the night by emergency alarm and other guests. screaming kids.

of the city, to self park if preferred, travel using train lines within walking distance, indoor pool is located on the second floor and gym as well for privacy, restaurant inside

the kids loved it

the gym was well equipped

the breakfast was fabulous as always

know it's hard to keep up with the cockroaches that we seen in the kitchen there was only a few but there was still in there and i didn't say anything but it was very

room was very large and wonderfully furnished, complete with a kitchen and living room areas, and the bathroom was fantastic

complimentary breakfast and light food served on bar at 6

breakfast was expensive, bar was closed, and pool was tiny

nice swimming pool

the pool

close to the airport, nice rooms, super comfy beds, bar on site.

the poor waiter who served us was way overworked with tending the bar and the restaurant at the same time

breakfast, quiet, rooms are clean and nice

the shuttle driver for the airport was very kind and considerate

nice sized indoor swimming pool, my kids enjoyed it

the pool area smelled

gym was nice

the shuttle service to the airport was very reliable

i also used the gym and laundry services which were very convenient

there is also a laundry room and free coffee and tea

friendly staff shuttle to airport, and convenient

good gym, decent breakfast including waffles, comfortable beds and a good sized room, and a convenient

have liked a book of info in room, telling hot to use the tv, pool, gym and bar hours, where to find ice, restaurants and take out too, close by

there is a bar and eating area that is indoor/outdoor that has a great crab cake and lobster roll

laundry

have liked a book of info in room, telling hot to use the tv, pool, gym and bar hours, where to find ice, restaurants and take out too, close by

gym

close to airport we arrived early and they were able to accommodate an early check in snacks provided in the room airport

the pool wasn’t working

bar on location shuttle to airport pool

got early to the hotel

the dryer didn't work in the hotel guest area and the gym was way to hot.

the restaurant and bar was unexpectedly quite good

good front desk for early check in, all staff are nice.

they accommodated early check in, very much appreciated

the bar connected with the hotel served food and good drinks, we didn't eat there, but a lot of other

easy check in/out and flexibility for early check in

breakfast was delicious

breakfast was phenomenal

great breakfast, fantastic location. dinner on the porch with concert in the park was excellent

complimentary continental buffet breakfast

breakfast was fabulous with a menu that changed daily

the gym is the best hotel gym i've ever used

everything was great including the gym - well equipped and clean. i’ll be back!

small hotel, personalized attention, great gym, super convenient location

the gym was also very clean and well equipped

everything: perfect location near the metro station, nice room, gym open 24/h.

shuttle schedule was not as frequent as expected.

comfortable room with all of the amnesties like a gym and pool and friendly and professional staff

not really, pool too small

have a free airport shuttle but it does not run between 11 am to 3 pm this was news to us when we needed it at 1 pm

a nice variety at breakfast, and friendly staff

spacious room, modern and clean hotel, free shuttle to the airport

the location for me new hotel liked gym laundry breakfast was good also

laundry facilities; ability to get food until 9

beautiful room excellent breakfast great location near beach, airport, and blue line friendly shuttle

the gym is clean and the laundry is installed, which may have been helpful during our stay.

breakfast is basic

kids got food poison from mcdonalds next door, 3 of them ate mcchickens and got sick right away

gym

saturday morning, it looked like they were short of staff attending to breakfast, but during other mornings there were no issues

cheap on bus line decent breakfast indoor pool and gym

the late check out time and proximity to groceries/pharmacy/hospital/coffee was perfect for my family

the food options at the bar are not many.

gym, no breakfast. room size to small

very clean, friendly staff, free shuttle to/from cambridge

staff was friendly and free shuttle service made life easier

location and gym

sports deck was amazing for the kids and adults

pool definitely and beds are so comfy

restaurants, bars, casino, td garden arena within a 10 minute drive

there was cooler but that was in the gym and not allowed to go there

to turn our car in a day prior to our departure at the boston logan airport and they offered a shuttle and picked us up on the day we delivered the car and then took us to the airport in the

the food was amazing, if i could i’d eat breakfast there everyday.

great please very clean. enjoyed the indoor pool.

shuttle service was excellent

was good, shuttle didn’t help with luggages although i have kids with me

didn't use but customer laundry center and business center looked great

other facilities included guest laundry, pool, gym and restaurant, which is helpful as the location is not handy to local

the lobby bar and restaurant has a great caesar salad

having a shuttle ready for early flight

to airport, shuttle bus services, full amenities and great restaurant

shower/spa tub should have a grab bar to make it easier to get in and out of the tub for seniors

the coffee at breakfast could be improved

room was great, love the wood burning fireplace, separate spa bath, great bathroom and sunset views

ran out of cheese and muchrooms for the omelet, but still good breakfast.

place and location easy to walk to all attractions and restaurants staff was great breakfast was amazing even our dog was well taken care of her own bed and

wifi in room could not connect to internet

and the wifi was not

wifi

the wifi didn t reach the room.

was no wifi or tv

the complimentary breakfast, snacks, and beverages were plentiful with high quality options

touches + super clean + fresh baked cookies every day + very much in the details + delicious breakfast + right in the city center + just the most wonderful interior design + a hotel with a

just the lack of better and more breakfast selections.

so close to downtown salem. amazing smelling soaps and shampoos. yummy breakfast pastries.

hotel is beautiful and the breakfast and snacks especially the cookies were wonderful

the staff was great they treat you like family knowledgeable helpful courteous the salt water pool was also a plus will be making numerous trips to salem this year and will always stay at this

the best part of our stay is the morning breakfast

we didn't have a chance to try the breakfast or other facilities (like the gym etc) but everything was super clean and wonderful

the breakfast was excellent

my daughter really enjoyed the pool and the gym was nice and clean

gym was boring, like all other

proximity to harvard square, cleanliness, clean and simple decor. i enjoyed the gym as well.

nice gym

good location good gym

tea to go and a water cooler in a living room / kitchen area that’s shared

one can talk with each other at a common kitchen space underground in order to exchange some information

room cleaning, coffee any time of the day, a small refrigerator, friendly staff plus a common kitchen area in the basement pretty much provide all amenities of life away from home

no kitchen or microwave, could have used one.

the kitchen was well stocked with coffee, tea, & water, and the downstairs lounge had a refrigerator

bedroom wasn't really nice, no sport facilities, no smart tv, no real lights, no small kitchen only a fridge and a coffee machine with no access to water so impossible to use

breakfast, service and clean room

great (a1), the room was always cleaned at the time we returned after all day of staying out the kitchen/dining staff was also great (a1), their attitude was always happy, and even at rush hour we

the property was good, little old but ok. breakfast and people who works in the kitchen

breakfast had few protein options

wifi worked well while we were there

have parking on the back and free wifi

bed and breakfast exceeded my expectations

gs, muffins, croissant, yogurt , fruit etc) to get you going

beds are very comfy lovely breakfast basket every morning very helpful hostess, giving good recommendations for eating[turners

gym equipment very basic

breakfast is good and tasty

nice rooms with refrigerator. big bathroom. nice gym

clean, comfortable bed, great breakfast and wonderful location for accessing fenway park and downtown boston

breakfast was very good, with a nice selection

i loved the bar off the lobby and the bartender was wonderful

it has a lovely onsite bar and restaurant and the rooms are comfortable if a little small

accommodated requests for early check in which really helped me on this trip

but wondered why when i asked at the desk then woman said there really isn’t anything for kids to do here

there were two restaurants and a bar in the hotel

staff, delicious breakfast with lots to choose from, spotlessly clean throughout the hotel, very comfortable bed,

the laundry machine and dryer in the basement was very convenient

this hotel offered a free breakfast w/a variety of hot/cold options

breakfast was amazing. selection was great.

hotels are generally reliable to be clean and have a decent breakfast and a comfortable bed

wifi was very slow, due to the refubisment there was no breakfast room/bar

we were having trouble getting the wifi set up on our

free & good wifi

very friendly staff, free parking and wifi

wifi was so slow

laundry service was very efficient 4

my flight arrived early and i requested and obtained early check in

the rooms were decorated so cute and everything you needed in the kitchen was there to make our short stay even more

nice design, mini kitchen area and dining table were super convenient

the room was very large and spacious. it had good amenities such as a kitchen sink and table.

the rooms are spacious clean and have a small table and kitchen area

on the harbor, very nice, extremely clean, offered breakfast, had 8 floors, a pool, jacuzzi, gym, sold bottles of wine, & had a really nice view

everything was perfect from front desk, valet parking breakfast room staff etc

heated pool for the kids

i'd say travelling as a couple or a family of 3-4 (with young kids) would be perfect

great breakfast. great staff. amazing room and view

thout password)

ll re-open next year) bad wifi

bottle of water in the room upon arrival no room service no fitness

the wifi in our room was nil and void until we complained then it was made easy.

have to agree every day to wifi whrn i examined the folio it says internet access instead of room charges which is frustrating