nicely decorated. very clean. coffee, microwave, fridge, wifi.

wifi didn't really work.

good wifi. great view. incredible location.

wifi was pretty poor and only really worked out on the porch the parking is a bit tight and there's

the thermostat on the door, just as they had left, kindly and efficiently, the information about wifi

rooms were clean, they provided extra accessories which was very nice and allowed me an hour early check

i did call the hotel to request early check in and they were very accomodating, getting back to me very quickly and allowing us to

there is a laundry room in the building

in room was to hot, very hot!!! and windows not safety for kids

modern, clean and full kitchen.

there was a kitchen in the room which was great

we also like the access to laundry for reasonable price

machine which was replenished with starbucks coffee daily & our teenagers loved the super fast wifi

was not aware of free wifi. everything else was great

wifi was iffy

wifi was really good

- spacious room with sofa bed for kids - very big and comfy bed - small kitchen - good location - early check in was possible as room was

wifi is good

open kitchen in house

the well equipped kitchen with the spacious dining nook are a nice bonus

it has a well-equipped kitchen

wish they could arrange for the bathrooms and the kitchen to be cleaned regularly

excellent in presentation, cleanliness, spaciousness, comfort and amenity, on-site parking, wifi etc but the booked facilities were not provided as advertised

there is one bedroom, one full shower, a living room, new kitchen and dining table, tv, wifi etc

ared with another

beautiful view, super clean, fully stocked kitchen, secure parking and comfy bed

clean and spacious. colleen a super star good parking

wifi server was weak, we couldn't get wifi on the 8th floor, had to go down to the lobby to check

the wifi worked well

free wifi was patchy.

wifi was spotty and it was hard to use

loved staying at the sylvia, from location, to comfortable bed, to wifi, large rooms, to friendly staff

staff is incredible - always happy to help, wonderful with kids, patient and kind

fairly big room, fairly comfortable bed, full kitchen, walk in for your clothes, a second away from the beach

it has a coin op laundry on site which was handy

amazing location, friendly staff, laundry facilities at the property

the suite with little kitchen

possibility to do laundry

there is live music downstairs in the bar on

we got early check in which was a blessing after a long flight

my kids loved playing by the beach before we end our day

had 2 senior grandparents whose final wishes were to have one last vacation with grand kids and the staff more than accomodated by providing complimentary parking for 4 nights and

the hotel has a laundry room so we were happy to be able to do our washing

00 per day for wifi - the comp'ed it

wifi glows. maybe move to doorway area so better for sleeping

charge for wifi in the rooms, although wifi in the lobby is free

charges for wifi, parking seemed like a lot, and breakfast seemed a little over the top price wise

wifi not free - but we used our own data anyway.

location is good, lots of restaurants and bars. staff was good, we had an early check in .

laundry onsite

helpful receptionist, asma, allowed us early check in

they granted us an early check in, and allowed a late check out

asked for late check out ( happy to pay) but told fully booked

to have our room at 9:30 in the morning instead of waiting until 14:00 and did not charge for the early check in

position geographic friendly staff early check in clean

the receptionist, was really welcoming and helpful, arranging an early check in on our arrival and provided helpful information on the neighbourhood

location, price,early check in

friendly staff, quiet, early check in time, and close to st. paul’s hospital.

linens had that fresh laundry smell

gym and pool need updating

i used the swimming pool and the gym and they also have a steaming room

i requested early check in and ended up being the last person to check in

pool and room size exceeded expectations. also late check out options were excellent.

wifi worked super

wifi unacceptable. minimal speed wifi even after change of rooms.

stable wifi, onsite fitness room and restaurant downstairs

bed was a little soft, wifi kept dropping off, noise from the street in the middle of the night.

great wifi

wifi was intermittent but i didn t mention it as we weren t in the room much

wifi really wasn't up to current standards.

only room for improvement would be the wifi service

wifi didn t work, ac didn t work so the room was very warm

guest wifi network did not function. otherwise nothing

large clean room with a desk and great wifi

how to get to the pool - a family occupying the hot tub for a long time with cups of drinks - no wifi in the gym - staff weren t very friendly - tv screen showed accessing forever - there

the only downside was that i couldn't get the wifi to work.

even basic browsing) we were charged for a

i was never able to connect to wifi even after 2 attempts with support

the gym is also ace and i was solo each time i used it

unfortunately, gym facilities closed firstly due to renovations and then covid restrictions.

full apartment with kitchen, lounge and a luggage storage room great location close to the city

we literally had a small apartment…bed/bath, kitchen, dining, living room

however, it was disappointing that the card for laundry cost $10 and then another minimum $10 payment to be able to top it up and use it on the

location, cleanliness, good wifi.

wifi speed is slower than expected there is no microwave in the room.

we had real trouble with wifi so we were offered an upgrade straight away.

free wifi was poor

free wifi was helpful

wifi was good, pool and gym were great

free wifi

great bed, very clean great wifi clean bathroom

wifi sucked

breakfast package at $39 was more expensive than the breakfast options on the menu

very large king size bedroom with small kitchenette and sitting area. good wifi.

nice place, very close to all, clean bathroom, big room, with wifi, microwave and bread toaster

excellent wifi, helpful friendly people. would thoroughly recommend.

be paid extra), good wifi

there are good wifi, air conditioner, and tv as well

wifi was sometimes giving trouble on/off signal.

no free wifi especially in today's society

paying for wifi.

paid wifi is a joke

the receptionist was also so nice as to give us the wifi password

00 early check in fee that they could not provide

it's nice for our kids to have the courtyard where they can play ping pong and sit by the fire, and not be confined

check in staff were very obliging with early check in

accommodating to late and early check in and out

the family room: 2 beds of 140 cm width each is just too small for 4 persons with teenage kids

of room, wifi was poor

free wifi, free unlimited water bottles on request

did not mention about internet/wifi charge at the front desk!!

figure out the wifi password, didn t have it on anything in the room so we had to use data the whole

wifi often didn t work. no loungers, just chairs in the pool area.

hotel has incredible amenities, including a sauna, pool, gym and hot tub

gym and outdoor swimming pool are very nice

great location. nice swimming pool & hot tub.

gym & pool we’re great and size of rooms were terrific

location was great. early check in. great staff

was cold, no wifi unless you become a member of marriott, no hotel restaurant or bar

had an issue connecting to the wifi during my stay then found out afterwards that i was charged for the high speed access

wifi connection, neither of our phones or laptops were able to connect

free wifi

we stayed 17th floor, but wifi is too weak to play smoothly not only youtube but any contents.

wifi was quite slow

location and room, nothing in the way of facilities though except wifi and room tv

the wifi worked well

the room was very comfortable, the wifi was great, free bicycles were appreciated, and the staff were very helpful

strong wifi just like at home

quality wifi, comfortable and silent room with modern coffee machine, fridge and lots of space

older premise, could use some updates. wifi service was sporadic.

wifi didn't work on one of our phones

free breakfast and free wifi

work, the business lounge is a very great place with nice design, unlimited coffee/tea and great wifi connection

their location but i did not have breakfast with them so i cannot comment on that but wifi is

small fridge in room & wifi were good. having an umbrella in room.

rooms clean and tidy with good tv and excellent wifi

no wifi on tvs, no deal for restaurant, expensive parking and not included

both liked the central location, quiet rooms, and room service

wifi was also excellent

clean, tidy, comfortable good service - excellent cocktails and food in roof top bar restaurant

the bar and restaurant area was great for a night bite and drink

during room service, robes were removed without replacement, and dirty cutlery was left on the table

the rooftop bar was a bonus discovery this time around

convenient location. great gym. super friendly and helpful staff

good to have a laundry to sort out washing before a trip on a 18 day tour

use the gym but it looked great and appeared to be well patronized

it’s close to everything and the big kitchen on penthouse

hotel couldn't accommodate my request for early check in at 1 pm

in-room wifi was incredibly slow until i called up and inquired about it

with charge for wifi

location, friendly and helpful staff, clean and quiet room, wifi was reliable

the wifi is not paid, it's free

am a rewards member so wasn t charged for wifi

they even had ev charging stations we could use

kids room was bigger than ours!

after burning calories in the gym, eating sweet pastries is not ideal

day we had best experience on breakfast since the waiter is very friendly and helpful to give our kids additional orange juice plus the straw for my toddler, and additional small plates too

the hotels in the neighborhood, but it cost me over $4000 (hotel, ferry, and food), to take my kids to vancouver for the weekend from campbell river

there is a superb guest laundry on first floor which was great as we stayed four nights

large room, quiet, bright. guest laundry was clean with fairly new machines,

got in very late from a flight, about 3 am

great location, facilities are fine for the price, allowed late check out

they do have laundry facilities and vending machines on most floors.

wifi kept dropping out and was slow at times.

fast wifi

t a problem, just a little annoying)

wifi was great

elevator was very slow and the wifi took a while to connect

and exactly as advertised amazing kind and helpful staff great bar and restaurant on site very clean rooms great location quiet and relaxing will definitely

location and loved the complementary drinks at the bar and that they provide things upon request like toothpaste, combs, etc if you forgot them

bar attached to the hotel didn't open until 4pm which was a shame

the location is very convenient, close to restaurants, shopping, bars, concert venues etc

small boutique style with great decor, personalised staff. bar attached friendly staff .

best location in vancouver. a fantastic restaurant and cocktail bar attached

were going to the early 1pm canucks game and had requested early check in if possible

come every year with one of my kids for a night down town

didn’t sleep second night due to bar patrons outside/downstairs

a long fligbt there was a sport bar to relax and grab a bite to eat

air con and wifi good

having secure wifi in a hotel is brilliant for a business

free wifi

breakfast included. wifi. staff.

the wifi needibg to relogin in each time ee return to the room caused us to use roaming data while we

great to have a laundry room too

there, just about everything in downtown vancouver is close by: - next door is the kingstons own bar and grill

caught up on washing in hotel’s laundry room

guest self serve laundry a real bonus

it even has a bar next door, and is a short walk from granville

wifi was a bit slow (not suitable for video calls). the mattress/bed was a bit too soft for me. (-)wifi was extremely poor! (+) wifi is good

room service and menu options were amazing. continental breakfast was quality and plentiful.

our room was upgraded and it had a kitchen and double stacked washer & dryer

the outdoor hot tub/pool and great 24 hr gym

rooms are basically an apartment with in-suite laundry, office area and well equipped kitchen

bed comfortable, elevators good, wifi good, shower good, tv good - lots of usb charging ports.

wifi was not the best and parking rates were way too high.

wifi, clean spacious rooms, daily free water, comfy bed

wifi was very fast and reliable

we were happy to get the suite room with wifi

we had a room with an awesome view :) pretty good wifi

there were many wifi issues that we did bring up but we were not compensated for

wifi reception in the bedroom

poor wifi

the wifi in my room kept tripping off. maybe a stronger wifi would be good for such a room.

the wifi was problematic and parking and breakfast are extra

wifi was easy to access with a strong signal

wifi worked well

the wifi was not worth using.

i couldn't connect to the wifi, and the front desk promptly provided me with an alternative that helped me to be online again

wifi not great on the sixth floor and bed despite the nice sheets was a little on the soft side

wifi access was not consistent

the bed was comfortable. good wifi. good shower.

wifi excellent

near metro, breakfast included, early check in, friendly and helpful. wifi works.

i was with my kids on vacation so we wanted to sleep, but any flexibility after 11am was given by the staff

martina was exceptional and accommodated our early check in request

kids enjoyed the scooters available to them as well

when i called to ask about an early check in, i was sort of brushed off and told to call back in an hour to which i didn't as i

our laundry service took 24hrs to be ready.

as this was a business trip for me i cannot over emphasize the great and very fast complimentary wifi

good free wifi

fast complementary wifi throughout the hotel

wifi was good

fast wifi

the washing machine and drier. kitchen and utensils. great bed and pillows, very comfortable.

i wished the kitchen had a few more essentials, the gym was too small and very bare bones, like that it was

the kitchen and washing/drying machines

comfortable bed and quality kitchen facilities

the kitchen was well stocked

the common usage areas like the pool, laundry, gym are very accessible and well maintained

facilities included free guest laundry, free bike rental and great customer service

this as a lovely hotel in a great location. pool and gym were amazing. staff so helpful.

the rooms were beautiful and clean and we loved the sauna and pool space

the ability to text was very helpful when booking pool and gym

very friendly staff, laundry available clean. close to everything

was excellent, loved the stadium next to it and skytrain, gym was well equipped, my son worked out everyday

great breakfast, kids loved it and the jacuzzi!

kitchen set up was limited which meant more eating out than anticipated

able to do laundry was a definite plus

value for money. supportive staff. good wifi and amenities, comfortable bed.

able to google and know what buses to catch it was a beautiful stay had air conditioning and free wifi

clean and pleasant and large room with fast wifi

the wifi connection is not stable.

wifi was easy to use

i had a late check out, but i had to leave early because of the noise and sheer creepiness

no gym and swimming pool

easy and early check in. location. cleanliness and friendly staff

kitchen and laundry machines

we were too busy to use all the amenities but they have a kitchen if you need it

the wifi was weak and unreliable

just the wifi

wifi is on and off at night

wifi worked great

wifi is slow but all good

very helpful with doing laundry

the staff was super friendly and was even able to accommodate an early check in

of parking and having to pay for wifi

for wifi when it is a luxurious room you re staying in with all necessary amenities seems like a

wifi facility is not strong enough & your receptionist input my last name wrongly

they charge for wifi, which is absurd for a hotel of this price

the wifi was complimentary for all guest

the wifi didn t work well in the gym.

wifi broke for a whole day

you look up the hotel it says free wifi and free parking

quality wifi too

wifi is slow and doesn t really extend to laundry room

lobby was a bit dirty however keep in mind that there are shows in the bar downstairs from the accomidations and i think they were still cleaning up from the punk show

lastly, there is no breakfast provided but you have a discount at a bar attached to the hotel, and there are supermarkets around

tiki bar was closed

there is a bar with live music in the building which i was made aware of - the front desk said the music might

the restaurant and bar weren't open.

i rented a car which was the best thing i did and parking was not a problem at all

location, size, kitchen

we were able to freely use kitchen area

parking was great and felt safe

location is great, ample parking and quiet neighborhood that's between richmond and vancouver.

gym left a little to be desired, but if that's the only flaw, its quite a minor one

advertised shuttle service to canada place. but they don?t tell you it is only one way!

the company let’s you down by not being clear about the airport shuttle service only being offered too the airport not from

the breakfast

noice from other guests' kids running the hallway

the tv kept loosing wifi signal so i had to keep logging it back in but not a big issue.

good wifi, clear instructions with its own online portal

nice room, bathroom & wifi

of the whole house, prompt communication with owner, facilities

little room, good available street parking, everything was clean, the shower was fantastic

clean room, kitchen area was good

i had emailed earlier in the week to see if an early check in was possible

comfortable bed, nice towels and all that was needed in the kitchenette to make breakfast and snacks

room was bright, spacious and had a well equipped kitchen and a lovely bathroom

the management was super accommodating with an early check in and offered a late check out if needed

the tap on the kitchenette sink dripped

the kitchen area/ room was dated but functional

liked the room , tv, air fan, kitchenette, bathroom and pool

great coffee to start the day -the kitchenette in the room was super helpful, and well stocked and

the pool area was nice and open and even though it was in the middle of all the rooms we didn't hear it

it appeared that there was a charge for wifi, biut it was waived at check-out

intermittent paid wifi - used by cell plan most of the time.

wifi would not connect, nuisance

wifi should be free

additional charge for wifi access

a nice small functional gym with cardio machines

the location (we walked to/from the waterfront for dinner), heated pool + hot tub, sauna, gym, rooms, customer service + snacks in the lobby ;)

the pet fee of $40 plus paying extra for a pet friendly room is not reasonable.

courteous staff, super clean, free tim horton breakfast coupons for each guest, great value for the

room was air conditioning witch was nice and the complimentary breakfast was a plus

to airport; very clean; huge comfortable bed; i arrived late, restaurant right next door; perfect wifi; if you're only staying in van and going straight back to airport this is the perfect option

the wifi

wifi kept going off

an extra wool blanket more bottled water wifi was very slow. i gave up on it.

wifi is strong

pool, gym, and sauna were very neat

lovely pool and sauna to relax in after a busy day

pool and hot tub are great fun and clean, beautiful garden to enjoy before bed, great breakfast,

hot tub out of order guest laundry busy

cozy garden, nice, clean and good for kids

the tile on the kitchenette counter and the bathroom was chipping off

toilet wasn’t working, towels had stains and strands of hair on them, no tea towel in kitchen, lighting in lounge wasn’t great, no aircon

frame windows that sometimes won't close easily to be locked, and inadequate electrical in the kitchen

have had air conditioning and kitchen cupboards and counters could have been repainted; pipe wrench was used for tap on kitchen

the dishes in the kitchen were all greasy and dirty and disgusting, i had to rewash everything we were going to use

it was supposed to be an upgrade but it was dark, outdated, and the kitchenette was barely functional

but that was more our fault since we didn’t book a room with a kitchenette instead

tons of parking which was great because we had a car trailer on our truck and we

not sure if it’s because i booked with a discount, but i was given a room right next to the laundry room, which was very loud throughout the day and night 11:00 pm the washing machine was

of 50$ per night we moved to a super comfortable apartment with large living room with sofa, kitchen, bathroom and separate bedroom

wifi is way too slow, probably because they are a casino resort and they want all their guest in

the support of matress is very weak and the wifi is too slow.

room was facing the sky train station and was noisy, as well wifi in the room was terrible and had to use hotspot

our only complaint is how slow the wifi is

nk, travel agency, ...)

airport shuttle very convenient

a playroom in the lobby, meal choices (limited for kids under 2-3 years)

shuttle provided every 20 minutes

gym was very small and cramped

shuttle operating so we were given a taxi voucher

proximity to the tram, casino & airport are convenient

one airport shuttle running in the evening so we had to stay in the shuttle (with 2 very tired kids) for a while when the shuttle u-turned to pick up more people when we were already halfway

and it looked like about a 15min walk to the casino

gym is top notch with peloton bike and top of the line la fitness treadmills and elliptical

also loved how easy it was to access the gym and rooftop pool and hot tub

friendly staff first of all. wifi was good. your typical westin in a good way!

big comfortable room, free wifi

wifi was sufficient for work zoom calls

have to be part of the rewards system to get onto the wifi

breakfast cost too much

good location, offer airport shuttle during pandemic, good service

shuttle to the airport was great! comfy beds! good front counter staff!

a 9am check-in, although had to pay an extra $45 and wait in the lobby for 30mins with very tired kids (after a v

free airport shuttle, with flexible

breakfast was a nice bonus with the kids, and very thankful it started at 5:30am unlike other places that are too late for our usually

breakfast was great. all as expected. very good service. shuttle service excellant.

free airport shuttle that ran on time

breakfast was great. all as expected. very good service. shuttle service excellant.

free shuttle bus

bagged breakfast was delicious(other places felt like a child's snack bag for school)

the price only because the gym and hot tub and sauna were of poor quality

cons: the first floor is being renovated, so no pool or sauna, no gym, no breakfast

hotel that really needs a renovation the swimming pool and the spa are located in the parking lot

the gym was poor and had no ac

there washer and dryer were done so i couldn't do my laundry, and still didn't have it fixed 2 night stay, everything was closed sauna, laundry room,

staff was nice and tried to accommodate for early check in

gym available

super friendly staff and great free breakfast in the morning

the gym looked good however i wasn't there long enough to try it out unfortunately

breakfast and fast check in

nice staff, accomodating with request for late check out, good breakfast

it was pretty much a breakfast for kids: cheap cereals, sugary yogurts, sugary muffins, pancakes and baked items

while using the very small gym, someone was smoking in the office on the other side of the gym making not a great experience

also had late check out and curtesy airport shuttle which was great

we left before breakfast and they gave us breakfast bags

wifi connection and friendly staff

free parking and wifi is always great as most surrounding hotels charge a fee for both

free wifi and parking

the wifi was stable and usable

beds, bath, wifi, staff,able to open window.

the wifi is so slow.

wifi would continuously cut out

didn't tell us where the pool was, how to get to our room, business center or what the wifi password was, told us parking for a week was 5 dollars when it was 5 dollars a day

gras parking and wifi

wifi, is too weak to use.

no hot water. slamming doors. unsupervised kids in pool area. tv cut in and out

close to yvr. arrived at 01:00 and check in went well, give us a 13:00 late check out.

side by side) but we had 2 rooms on 2 separate floors, not ideal for our family 6 with young kids

nice pool, late check out

made to feel welcome, very reasonable rates, rooms beautiful and clean the bonus was the swimming pool- we were soon enjoying that

ose to other things), free parking, free wifi, good thermostat

location

location, free parking and free wifi

room with a view. nice gym.

no pool for the kids, they were disappointed

wifi didn't work

the wifi was great

or kettle to heat water for coffee or tea balcony wasn't clean wasn't given the password for the wifi

the free wifi you promote hardly makes up for the lack of bellboy service

my last name wrong for wifi access so i didn t use it

bar staff were delightful

shuttle bus to airport

very good hotel, with great restaurants around, and a shuttle to the airport.

if the bar can be closed later, that is better.

hotel answered their phone and had a shuttle pick us up within 20 minutes

also facilities were of a very good standard, and the room having a kitchen

laundry facilities, ice machine and microwave available

the room is very spacious and the full kitchen in our room was an bonus

free airport shuttle, free coffee & muffins, coin laundry & kitchenette room

in the room that makes a lot of noise if turned on nothing to do around the hotel, two bars and a fitness, thats